Portrait at Hance Park by Sonder
From
US$ 98
/ noite
Selecione datas para ver preços e disponibilidade
From
US$ 98
/ noite
Sobre esta propriedade
Não perca as atividades de recreação, como uma piscina externa e uma academia. Este apart-hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e churrasqueiras.. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local..Optional fees: Taxa para estacionamento sem manobrista: USD 10 por dia Será cobrada uma taxa de arrumação A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças. . Policies: Há trabalhos de construção em um prédio vizinho, podendo causar barulho. A propriedade utiliza serviço de limpeza profissional. Há possibilidade de check-in sem contato. Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly). . Instructions: Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade. Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras. Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas. Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro. Aceita-se aluguéis de longa duração Quartos com isolamento acústico não estão garantidos O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem. O anfitrião não informou se a propriedade não tem detector de fumaça. Esta propriedade oferece limpeza profissional . Special instructions: Não há recepção nesta propriedade. Antes da chegada, hóspedes devem preencher um registro on-line com a propriedade por meio de um link seguro. Antes da chegada, hóspedes devem apresentar uma cópia da identificação com foto emitida pelo governo à propriedade. Os hóspedes que planejarem chegar fora do horário normal de check-in vão receber um e-mail dentro de 72 horas antes da chegada com as instruções de check-in e um código de acesso. O acesso à acomodação é feito por uma entrada privada.A recepção virtual oferece assistência aos hóspedes.. Minimum age: 18. Check in from: 16h. Check in to: meia-noite. . Check out: 11h. House Rule: Aceita crianças. House Rule: Não aceita animais de estimação, mas aceita animais de serviço. House Rule: Para não fumantes.
CheckIn:16:00. Checkout:11:00
Piscina interna
Recepção 24 horas
Porteiro
WiFi
Piscina externa
Barbecue Grill (s)
Localização
1313 North 2nd Street, Phoenix, Arizona 85004, Fênix, Arizona, Estados Unidos
Opções de quarto
Double Premium King Bed
Acomoda 4
Avaliações dos hóspedes sobre Portrait at Hance Park by Sonder
8.2
Muito bom
Com base em 195 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Portrait at Hance Park by Sonder, os hóspedes apreciam as unidades espaçosas, no estilo apartamento, com cozinhas e lavanderia, e a localização central, ideal para caminhadas, perto das atrações do centro da cidade, além das comodidades como piscina, lounges e uma academia bem equipada.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Portrait at Hance Park by Sonder, os hóspedes apreciam as unidades espaçosas, no estilo apartamento, com cozinhas e lavanderia, e a localização central, ideal para caminhadas, perto das atrações do centro da cidade, além das comodidades como piscina, lounges e uma academia bem equipada.
O feedback sobre a limpeza é misto, com várias menções a carpetes manchados, paredes arranhadas e odores, juntamente com muitos relatos de espaços limpos. Muitos acham o colchão muito firme, notam ruído das unidades ou eletrodomésticos vizinhos e têm dificuldades com configurações de streaming de TV em vez de cabo padrão. O serviço e os processos de acesso são inconsistentes, e a sensação do bairro é mista, com relatos de moradores de rua visíveis e ruído ocasional da rodovia. Espere uma estadia espaçosa e autossuficiente com boas comodidades, mas conforto e operações variáveis.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Os hóspedes elogiam a piscina, os lounges ao ar livre e a academia. Os relatos também mencionam uma piscina não aquecida às vezes, problemas ocasionais com o elevador, cheiro de cigarro nos pátios e estacionamento pago que pode ser confuso ou limitado.
Avaliações dos hóspedes relacionadas
10
Patrick
6 de abr. de 2023
·
I had a great stay here. The location is great and within walking distance to lots of local craft breweries and restaurants. Also an Uber from here to the downtown area is only around 10 minutes. I stayed here with a friend and we attended a bunch of sporting events and found this to be a great spot to stay. The condo has a stove, fridge, dishwasher and washer/dryer so you can save some money cooking for yourself instead of eating out every meal. It was very quiet and we had great sleeps. I also really liked the gym here as it was bigger than I expected and usually not busy at all. It is also open 24 hours with your key fob which I found very convenient. There is also a pool on the property if you want to do some relaxing. I needed some more coffee and tide pods near the end of the week and Sonder staff was quick to answer back via text and fulfill my requests. If you’re staying in PHX for a week I’d highly recommend staying here over a hotel! It was a great experience across the board.
I had a great stay here. The location is great and within walking distance to lots of local craft breweries and restaurants. Also an Uber from here to the downtown area is only around 10 minutes. I stayed here with a friend and we attended a bunch of sporting events and found this to be a great spot to stay. The condo has a stove, fridge, dishwasher and washer/dryer so you can save some money cooking for yourself instead of eating out every meal. It was very quiet and we had great sleeps. I also really liked the gym here as it was bigger than I expected and usually not busy at all. It is also open 24 hours with your key fob which I found very convenient. There is also a pool on the property if you want to do some relaxing. I needed some more coffee and tide pods near the end of the week and Sonder staff was quick to answer back via text and fulfill my requests. If you’re staying in PHX for a week I’d highly recommend staying here over a hotel! It was a great experience across the board.
8
bertram
27 de jan. de 2025
·
Hospedou-se por 4 noites
Booked this specific Sonder for heated pool However it was not heated and we couldn’t use our fob to access the joining building with the hot tub. Chat on the app was inconsistent we’re home form our trip and still waiting to hear why the heater wasn’t working or how to get our fob to work for the hot tub space.
Booked this specific Sonder for heated pool However it was not heated and we couldn’t use our fob to access the joining building with the hot tub. Chat on the app was inconsistent we’re home form our trip and still waiting to hear why the heater wasn’t working or how to get our fob to work for the hot tub space.
8
Kristina
25 de fev. de 2025
·
Hospedou-se por 5 noites
The Sonder rental unit we stayed in was a comfortable efficiency apartment in an apartment building with mostly rented residential units. Perfect for our needs for 4 days in Phoenix. Within walking distance of Roosevelt Arts District restaurants (15 mins.) and even downtown/convention center (30 mins.) We also enjoyed the 2nd floor outdoor lounge one nice evening. Only complaint about our unit was the bathroom sink drained very slowly. Otherwise everything was great. Also took about 10 minutes to download the parking app for the garage. But enjoyed the in/out privilege and convenience.
The Sonder rental unit we stayed in was a comfortable efficiency apartment in an apartment building with mostly rented residential units. Perfect for our needs for 4 days in Phoenix. Within walking distance of Roosevelt Arts District restaurants (15 mins.) and even downtown/convention center (30 mins.) We also enjoyed the 2nd floor outdoor lounge one nice evening. Only complaint about our unit was the bathroom sink drained very slowly. Otherwise everything was great. Also took about 10 minutes to download the parking app for the garage. But enjoyed the in/out privilege and convenience.
10
James
13 de mar. de 2023
·
Hospedou-se por 4 noites
Excellent downtown location for our visit to a museum, musical theater and food tour. FYI, you will need Google home app to connect to TV. We enjoyed on-site pool and a billiards table, so overall a very enjoyable stay.
Excellent downtown location for our visit to a museum, musical theater and food tour. FYI, you will need Google home app to connect to TV. We enjoyed on-site pool and a billiards table, so overall a very enjoyable stay.
8
Galina
22 de fev. de 2025
·
Hospedou-se por 4 noites
It was great to have access to a pool, lounges, and in-unit washer/dryer. Clean apartment, however, for three adults, there was not nearly enough seating. Only two chairs and a small couch.
It was great to have access to a pool, lounges, and in-unit washer/dryer. Clean apartment, however, for three adults, there was not nearly enough seating. Only two chairs and a small couch.
10
Alexandra
19 de abr. de 2023
·
Hospedou-se por 3 noites
Upscale comfortable property with outdoor lounge overlooking the park and a lovely swimming pool area.
Upscale comfortable property with outdoor lounge overlooking the park and a lovely swimming pool area.
10
Jamie
29 de abr. de 2024
·
Hospedou-se por 4 noites
We loved the pool area and the lounges on the first level. Very nice. We had a little hard time finding the main entrance at first but overall a very easy process.
We loved the pool area and the lounges on the first level. Very nice. We had a little hard time finding the main entrance at first but overall a very easy process.
6
Toni
7 de fev. de 2024
·
Hospedou-se por 4 noites
Parking is a nightmare, they sell you parking pass & there are very limited amount of spots shared by the building. We rented a car since the property offered parking, ended up using Uber often and leaving the car as there isn’t much street parking as a backup. The unit was ok, bare bones furniture. Not even a dresser to put things in. It was clean but the fact the walls, trim, floors…. Are so dingy and dinged up it made it feel not so clean. Washer dryer major mildew smell. They gave us 3 towels for 3 people, we could have requested more, why should we need to? Yes there is a washer and yes we did wash and reuse and that’s ok- but I think pretty basic common sense to at least have a couple extras. I think a lot of people use 2 one for the body & one for hair. The mattress was a rock, not even exaggerating a little. It didn’t indent when your body lay down, so uncomfortable we almost left to find a hotel to sleep in. I ended up asking for anything, blankets or anything we could lay down for comfort, they sent another blanket, 1 blanket, there were no extra blankets in the unit at all. We actually ran into the person delivering the blanket to us ,on the elevator. It was nearly dragging the floor he was just carrying it in a bundle and it didn’t feel clean. We still used it, we were desperate for sleep, it was not even slightly better. The caulk and trim in the kitchen was split and looked dirty , barstools didn’t fit. Location was decent getting to food and downtown
Parking is a nightmare, they sell you parking pass & there are very limited amount of spots shared by the building. We rented a car since the property offered parking, ended up using Uber often and leaving the car as there isn’t much street parking as a backup. The unit was ok, bare bones furniture. Not even a dresser to put things in. It was clean but the fact the walls, trim, floors…. Are so dingy and dinged up it made it feel not so clean. Washer dryer major mildew smell. They gave us 3 towels for 3 people, we could have requested more, why should we need to? Yes there is a washer and yes we did wash and reuse and that’s ok- but I think pretty basic common sense to at least have a couple extras. I think a lot of people use 2 one for the body & one for hair. The mattress was a rock, not even exaggerating a little. It didn’t indent when your body lay down, so uncomfortable we almost left to find a hotel to sleep in. I ended up asking for anything, blankets or anything we could lay down for comfort, they sent another blanket, 1 blanket, there were no extra blankets in the unit at all. We actually ran into the person delivering the blanket to us ,on the elevator. It was nearly dragging the floor he was just carrying it in a bundle and it didn’t feel clean. We still used it, we were desperate for sleep, it was not even slightly better. The caulk and trim in the kitchen was split and looked dirty , barstools didn’t fit. Location was decent getting to food and downtown
8
Katie
17 de nov. de 2024
·
Hospedou-se por 11 noites
Lovely place close driving distance to everywhere we wanted to go. The fridge was really noisy during the whole stay. Good pool and common area with ping pong table. Gym was really good Car park was easy to access and pay for Overall happy as
Lovely place close driving distance to everywhere we wanted to go. The fridge was really noisy during the whole stay. Good pool and common area with ping pong table. Gym was really good Car park was easy to access and pay for Overall happy as
4
Alicia
21 de fev. de 2024
·
Hospedou-se por 3 noites
This is my 4th time staying with Sonder (3rd at this property) and the contrast with the previous stays was surprising. The unit itself was clean but the walls were extremely scuffed and shaby looking, really needed a fresh coast of paint. The kitchen stool cushions were also stained/food residue. The common hallways smelled like garbage. Though not immediately apparent, throughout our 3 nights we noticed an increasing cigarette smoke smell, particularly in the bathroom when the vent was on. Lastly, we'd planned to use the pool during our stay but found it very unclean looking with a lot of debris. There's been a sharp decline in the upkeep of this property, it's very disappointing as it previously was a favorite location.
This is my 4th time staying with Sonder (3rd at this property) and the contrast with the previous stays was surprising. The unit itself was clean but the walls were extremely scuffed and shaby looking, really needed a fresh coast of paint. The kitchen stool cushions were also stained/food residue. The common hallways smelled like garbage. Though not immediately apparent, throughout our 3 nights we noticed an increasing cigarette smoke smell, particularly in the bathroom when the vent was on. Lastly, we'd planned to use the pool during our stay but found it very unclean looking with a lot of debris. There's been a sharp decline in the upkeep of this property, it's very disappointing as it previously was a favorite location.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza é inconsistente: vários hóspedes relatam carpetes manchados ou desgastados, paredes arranhadas, odores e pequenos problemas de manutenção, enquanto outros encontraram apartamentos e áreas comuns limpos.
Avaliações dos hóspedes relacionadas
4
Tracey
23 de abr. de 2023
·
Hospedou-se por 4 noites
Dirty! Blood stains on the shower curtain, floor and grout. Broken glass in the cupboard. Dirty dishes that has sticky stuff all over them. Thick black dust on the fan over the bed. Walls covered in black marks and dirt. Had to wash the bed linens and towels right away from the smell. Fridge was not dispensing ice (it was broken). White stains on the sofa. This was a very dirty room and not what I expect from Sonder.
Dirty! Blood stains on the shower curtain, floor and grout. Broken glass in the cupboard. Dirty dishes that has sticky stuff all over them. Thick black dust on the fan over the bed. Walls covered in black marks and dirt. Had to wash the bed linens and towels right away from the smell. Fridge was not dispensing ice (it was broken). White stains on the sofa. This was a very dirty room and not what I expect from Sonder.
6
Peggy
18 de jul. de 2024
·
Hospedou-se por 2 noites
It was dingy unfortunately. The property at some point was nice however the upkeep was very lost and there was a dirty smell throughout tye building
It was dingy unfortunately. The property at some point was nice however the upkeep was very lost and there was a dirty smell throughout tye building
6
Anthony
18 de set. de 2023
·
Hospedou-se por 4 noites
Place felt overall dirty. Carpet and floors were filthy. My feet and socks were dirty instantly. Coffee maker didn't work right. Didn't bother to try any other appliances. Overall a very dirty feeling place
Place felt overall dirty. Carpet and floors were filthy. My feet and socks were dirty instantly. Coffee maker didn't work right. Didn't bother to try any other appliances. Overall a very dirty feeling place
10
Hannah Lynn
25 de jan. de 2025
·
Hospedou-se por 3 noites
Really enjoyed staying at this location! Building was clean and safe, room was clean, great options for sitting outside and walkable distance to downtown shops and restaurants. More inside signs leading to the Sonder rooms would improve the stay, as the halls all look the same and can be confusing. Overall great place to stay
Really enjoyed staying at this location! Building was clean and safe, room was clean, great options for sitting outside and walkable distance to downtown shops and restaurants. More inside signs leading to the Sonder rooms would improve the stay, as the halls all look the same and can be confusing. Overall great place to stay
8
Jessica
1 de mar. de 2025
·
Hospedou-se por 7 noites
The apartment was clean and well equipped for my husband and I. The only issue was the bed was really hard. Everything else was great! The building was clean and well maintained. It was centrally located but the sound of the highway was loud all day and night. Parking is limited so I recommend buying a parking pass when you book. Communication was great! Thank you for a nice stay!
The apartment was clean and well equipped for my husband and I. The only issue was the bed was really hard. Everything else was great! The building was clean and well maintained. It was centrally located but the sound of the highway was loud all day and night. Parking is limited so I recommend buying a parking pass when you book. Communication was great! Thank you for a nice stay!
10
Audra
4 de dez. de 2023
·
Hospedou-se por 4 noites
We stayed here for a conference and had pretty easy access the entire time. Had an issue with one of the keys and used the chat system, was rectified immediately. Place is very clean.
We stayed here for a conference and had pretty easy access the entire time. Had an issue with one of the keys and used the chat system, was rectified immediately. Place is very clean.
6
Darrin
2 de mai. de 2025
·
Hospedou-se por 1 noite
Hallways hadn’t been vacuumed for quite some time. Couch and chair in sitting area looked like they just returned from the thrift store. Dirt stains and a lot of wear. Had to put a sheet down before sitting in them. Walls had scuff marks and shoe prints all over them. You can only watch tv if you hook up your own device to the tv. Instructions were very specific. For those who leave low marks because they couldn’t get into their unit or car was towed, don’t read instructions. They were very thorough. The area leaves a little to be desired. What looks like an abandoned church with a big BLM sign right across the street and some vacant lots.
Hallways hadn’t been vacuumed for quite some time. Couch and chair in sitting area looked like they just returned from the thrift store. Dirt stains and a lot of wear. Had to put a sheet down before sitting in them. Walls had scuff marks and shoe prints all over them. You can only watch tv if you hook up your own device to the tv. Instructions were very specific. For those who leave low marks because they couldn’t get into their unit or car was towed, don’t read instructions. They were very thorough. The area leaves a little to be desired. What looks like an abandoned church with a big BLM sign right across the street and some vacant lots.
6
Steven
27 de mar. de 2025
·
Hospedou-se por 2 noites
The rug in the living area was thread barren and had a large stain on it. It was difficult for two people to access the queen bed, as one side of the bed was against the wall. Clean other than the rug. The courtyard was nice, but it smelled of cigarette and weed smoke, so this was not a place I wished to enjoy in the evening.
The rug in the living area was thread barren and had a large stain on it. It was difficult for two people to access the queen bed, as one side of the bed was against the wall. Clean other than the rug. The courtyard was nice, but it smelled of cigarette and weed smoke, so this was not a place I wished to enjoy in the evening.
6
Lauri
20 de nov. de 2023
·
Hospedou-se por 3 noites
We were moved to a new room due to the carpet being extremely filthy and stained. The second room also had lots of stains. The walls were pretty dirty and a splash like stain on the ceiling. The bed was not comfortable at all. A little too firm. This is second time staying a a Sonder site and fo plan on visiting different locations, however, hoping to have a more pleasant experience.
We were moved to a new room due to the carpet being extremely filthy and stained. The second room also had lots of stains. The walls were pretty dirty and a splash like stain on the ceiling. The bed was not comfortable at all. A little too firm. This is second time staying a a Sonder site and fo plan on visiting different locations, however, hoping to have a more pleasant experience.
4
Alicia
21 de fev. de 2024
·
Hospedou-se por 3 noites
This is my 4th time staying with Sonder (3rd at this property) and the contrast with the previous stays was surprising. The unit itself was clean but the walls were extremely scuffed and shaby looking, really needed a fresh coast of paint. The kitchen stool cushions were also stained/food residue. The common hallways smelled like garbage. Though not immediately apparent, throughout our 3 nights we noticed an increasing cigarette smoke smell, particularly in the bathroom when the vent was on. Lastly, we'd planned to use the pool during our stay but found it very unclean looking with a lot of debris. There's been a sharp decline in the upkeep of this property, it's very disappointing as it previously was a favorite location.
This is my 4th time staying with Sonder (3rd at this property) and the contrast with the previous stays was surprising. The unit itself was clean but the walls were extremely scuffed and shaby looking, really needed a fresh coast of paint. The kitchen stool cushions were also stained/food residue. The common hallways smelled like garbage. Though not immediately apparent, throughout our 3 nights we noticed an increasing cigarette smoke smell, particularly in the bathroom when the vent was on. Lastly, we'd planned to use the pool during our stay but found it very unclean looking with a lot of debris. There's been a sharp decline in the upkeep of this property, it's very disappointing as it previously was a favorite location.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
As unidades espaçosas, no estilo apartamento, com cozinhas e lavanderia são apreciadas, mas muitos mencionam colchões muito firmes, ruído de vizinhos ou eletrodomésticos, armazenamento/móveis limitados e configurações de TV que exigem streaming em vez de cabo padrão.
Avaliações dos hóspedes relacionadas
4
tim
25 de fev. de 2024
·
Hospedou-se por 4 noites
Unit was clean but on bottom interior of 5 story complex so natural light was non existent. No hangers for clothes nor dresser for unpacking. Requested hangers, which were told would be sent over but were not delivered.
Unit was clean but on bottom interior of 5 story complex so natural light was non existent. No hangers for clothes nor dresser for unpacking. Requested hangers, which were told would be sent over but were not delivered.
8
Erica
17 de fev. de 2025
·
Hospedou-se por 2 noites
The property is very nice, and char support was immediate. But my god was the bed uncomfortable—all the pillows were overstuffed in the worst way, and the mattress was like a slab of cement. My partner actually prefers a firm mattress and even he didn’t sleep well here.
The property is very nice, and char support was immediate. But my god was the bed uncomfortable—all the pillows were overstuffed in the worst way, and the mattress was like a slab of cement. My partner actually prefers a firm mattress and even he didn’t sleep well here.
8
Tracy
7 de mar. de 2025
·
Hospedou-se por 1 noite
If you are like me and want a dark room to sleep in, this is not the place for you. There is no door on the bedroom, so every led light from the kitchen appliances light up the room. Also the livingroom windows have shutters, so there is a lot of light coming in there too. There were earplugs on the might stand and I know why. There was noise from above and the refrigerator was extremely noisy. The bed was comfortable, but the pillows were awful, I think they were “my pillows”. Overall, the location was good and the room was ok.
If you are like me and want a dark room to sleep in, this is not the place for you. There is no door on the bedroom, so every led light from the kitchen appliances light up the room. Also the livingroom windows have shutters, so there is a lot of light coming in there too. There were earplugs on the might stand and I know why. There was noise from above and the refrigerator was extremely noisy. The bed was comfortable, but the pillows were awful, I think they were “my pillows”. Overall, the location was good and the room was ok.
6
Elizabeth lee
20 de abr. de 2024
·
Hospedou-se por 2 noites
The room was comfortable and suited all needs. Check in was impersonal and confusing as my email said lockbox 5473 and there were only lockboxes numbered 1-32. So I called the number, randomly tried #3 with that code. Parking took forever and was a pain as well. So is chrome tv.
The room was comfortable and suited all needs. Check in was impersonal and confusing as my email said lockbox 5473 and there were only lockboxes numbered 1-32. So I called the number, randomly tried #3 with that code. Parking took forever and was a pain as well. So is chrome tv.
6
Toni
7 de fev. de 2024
·
Hospedou-se por 4 noites
Parking is a nightmare, they sell you parking pass & there are very limited amount of spots shared by the building. We rented a car since the property offered parking, ended up using Uber often and leaving the car as there isn’t much street parking as a backup. The unit was ok, bare bones furniture. Not even a dresser to put things in. It was clean but the fact the walls, trim, floors…. Are so dingy and dinged up it made it feel not so clean. Washer dryer major mildew smell. They gave us 3 towels for 3 people, we could have requested more, why should we need to? Yes there is a washer and yes we did wash and reuse and that’s ok- but I think pretty basic common sense to at least have a couple extras. I think a lot of people use 2 one for the body & one for hair. The mattress was a rock, not even exaggerating a little. It didn’t indent when your body lay down, so uncomfortable we almost left to find a hotel to sleep in. I ended up asking for anything, blankets or anything we could lay down for comfort, they sent another blanket, 1 blanket, there were no extra blankets in the unit at all. We actually ran into the person delivering the blanket to us ,on the elevator. It was nearly dragging the floor he was just carrying it in a bundle and it didn’t feel clean. We still used it, we were desperate for sleep, it was not even slightly better. The caulk and trim in the kitchen was split and looked dirty , barstools didn’t fit. Location was decent getting to food and downtown
Parking is a nightmare, they sell you parking pass & there are very limited amount of spots shared by the building. We rented a car since the property offered parking, ended up using Uber often and leaving the car as there isn’t much street parking as a backup. The unit was ok, bare bones furniture. Not even a dresser to put things in. It was clean but the fact the walls, trim, floors…. Are so dingy and dinged up it made it feel not so clean. Washer dryer major mildew smell. They gave us 3 towels for 3 people, we could have requested more, why should we need to? Yes there is a washer and yes we did wash and reuse and that’s ok- but I think pretty basic common sense to at least have a couple extras. I think a lot of people use 2 one for the body & one for hair. The mattress was a rock, not even exaggerating a little. It didn’t indent when your body lay down, so uncomfortable we almost left to find a hotel to sleep in. I ended up asking for anything, blankets or anything we could lay down for comfort, they sent another blanket, 1 blanket, there were no extra blankets in the unit at all. We actually ran into the person delivering the blanket to us ,on the elevator. It was nearly dragging the floor he was just carrying it in a bundle and it didn’t feel clean. We still used it, we were desperate for sleep, it was not even slightly better. The caulk and trim in the kitchen was split and looked dirty , barstools didn’t fit. Location was decent getting to food and downtown
8
Jessica
1 de mar. de 2025
·
Hospedou-se por 7 noites
The apartment was clean and well equipped for my husband and I. The only issue was the bed was really hard. Everything else was great! The building was clean and well maintained. It was centrally located but the sound of the highway was loud all day and night. Parking is limited so I recommend buying a parking pass when you book. Communication was great! Thank you for a nice stay!
The apartment was clean and well equipped for my husband and I. The only issue was the bed was really hard. Everything else was great! The building was clean and well maintained. It was centrally located but the sound of the highway was loud all day and night. Parking is limited so I recommend buying a parking pass when you book. Communication was great! Thank you for a nice stay!
10
Patricia Vergel de
3 de fev. de 2025
·
Hospedou-se por 3 noites
Convenient location, comfortable and spacious. Love that it is not just a hotel room.
Convenient location, comfortable and spacious. Love that it is not just a hotel room.
6
Robin
9 de jun. de 2024
·
Hospedou-se por 5 noites
I wish that it was more clear on Expedia and the Sonder website that this is not a hotel with a sign, lobby, and concierge to check you in. I was here to visit my father in ICU down the street, so I was not in the mental space to do a scavenger hunt to find this place that had no sign to indicate it was Sonder, then go through my email a bunch of times to find codes to get keys from secret lockers, to find my room. I was trying to quickly drop my stuff off and run to the hospital, and instead had several panic attacks because I didn’t know how to get in. Once in, it was clean and nice looking, but all drained were clogged, and the bed was hard, and it was cold at night and I needed an extra blanket that was not offered in the room. After a long day at the hospital, I wanted to be able to sleep in comfort, but it was unfortunately 5 restless, mostly sleepless nights on a hard bed placed on ikea type wood slats. They don’t even have cable t.v. You have to stream something. That’s fine I guess if you have the mind to do so, but when you’re exhausted from worry like I was, you just want to flip something on. Anything. You don’t have the energy to look for something to stream. And if your use to falling asleep watching t.v, your out of luck because there is no t.v in the bedroom I was in.
I wish that it was more clear on Expedia and the Sonder website that this is not a hotel with a sign, lobby, and concierge to check you in. I was here to visit my father in ICU down the street, so I was not in the mental space to do a scavenger hunt to find this place that had no sign to indicate it was Sonder, then go through my email a bunch of times to find codes to get keys from secret lockers, to find my room. I was trying to quickly drop my stuff off and run to the hospital, and instead had several panic attacks because I didn’t know how to get in. Once in, it was clean and nice looking, but all drained were clogged, and the bed was hard, and it was cold at night and I needed an extra blanket that was not offered in the room. After a long day at the hospital, I wanted to be able to sleep in comfort, but it was unfortunately 5 restless, mostly sleepless nights on a hard bed placed on ikea type wood slats. They don’t even have cable t.v. You have to stream something. That’s fine I guess if you have the mind to do so, but when you’re exhausted from worry like I was, you just want to flip something on. Anything. You don’t have the energy to look for something to stream. And if your use to falling asleep watching t.v, your out of luck because there is no t.v in the bedroom I was in.
8
Erika
19 de mar. de 2024
·
Hospedou-se por 4 noites
The space was great, clean, and spacious. The bed was comfortable, provided enough coffee, soap, detergent, etc. for our entire stay. Hairdryer, shampoo, conditioner, and body wash provided. Store was close by so we stopped there a few times for breakfast items, drinks, and snacks. Easy to get to downtown and around the Phoenix area and parking was easy (recommend not prepaying, just pay when you get there and have your car’s info). Also the lounges were great, especially if you had a bigger group. The one on the second floor had an ice machine which was helpful while our freezer was making ice. Sofa bed was also comfortable, plenty of kitchen utensils and plates/cups, but only one frying pan. Check-in is easy, fob was in the locker and other two were in the apartment. Yes, you can hear the person above walking around but it was quiet at night. Also you can sometimes smell the trash shoot in the hallway but that is just part of apartment life. Only compliant is the chairs/stools were too high, it should have counter height ones, so we mostly stood to eat. Also the bathroom is in the main bedroom so it was kind of awkward when my friend stayed out on the sofa bed and had to come into the room to go to the bathroom. But overall, I recommend the place and all its amenities and ability to cook your own food, make your own drinks, strong wifi and you can easily stream to chromecast for shows/movies. Also the customer support in the app is super responsive if you have questions.
The space was great, clean, and spacious. The bed was comfortable, provided enough coffee, soap, detergent, etc. for our entire stay. Hairdryer, shampoo, conditioner, and body wash provided. Store was close by so we stopped there a few times for breakfast items, drinks, and snacks. Easy to get to downtown and around the Phoenix area and parking was easy (recommend not prepaying, just pay when you get there and have your car’s info). Also the lounges were great, especially if you had a bigger group. The one on the second floor had an ice machine which was helpful while our freezer was making ice. Sofa bed was also comfortable, plenty of kitchen utensils and plates/cups, but only one frying pan. Check-in is easy, fob was in the locker and other two were in the apartment. Yes, you can hear the person above walking around but it was quiet at night. Also you can sometimes smell the trash shoot in the hallway but that is just part of apartment life. Only compliant is the chairs/stools were too high, it should have counter height ones, so we mostly stood to eat. Also the bathroom is in the main bedroom so it was kind of awkward when my friend stayed out on the sofa bed and had to come into the room to go to the bathroom. But overall, I recommend the place and all its amenities and ability to cook your own food, make your own drinks, strong wifi and you can easily stream to chromecast for shows/movies. Also the customer support in the app is super responsive if you have questions.
10
Maureen
15 de abr. de 2024
·
Hospedou-se por 3 noites
The only issue was we couldnt find a second key bob, and you can hear when people are walking above you. Other
The only issue was we couldnt find a second key bob, and you can hear when people are walking above you. Other
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço e o acesso são mistos: alguns tiveram problemas com códigos ou cartões de acesso, etapas confusas para guardar pertences/fazer o check-in e respostas atrasadas ou pouco úteis, enquanto outros relataram assistência rápida e resoluções eficientes.
Avaliações dos hóspedes relacionadas
4
Hugo
7 de out. de 2024
·
Hospedou-se por 2 noites
Clean but a nightmare to get to the locker box, the phone service is very poor and was not easy to get follow the indications to get in and in the unit assigned. The shower faucet was stuck. I will not stay again and prefer a hotel next time, cheaper and more convenient.
Clean but a nightmare to get to the locker box, the phone service is very poor and was not easy to get follow the indications to get in and in the unit assigned. The shower faucet was stuck. I will not stay again and prefer a hotel next time, cheaper and more convenient.
10
Holly
19 de set. de 2024
·
Hospedou-se por 2 noites
We stayed for 2 nights, and it was fabulous. The location can’t be beat! We did a haunted walking tour and went to chase field for Smashing Pumpkins and Green Day concert and we were very close to both. The check in and out process is perfect. Will definitely stay again
We stayed for 2 nights, and it was fabulous. The location can’t be beat! We did a haunted walking tour and went to chase field for Smashing Pumpkins and Green Day concert and we were very close to both. The check in and out process is perfect. Will definitely stay again
6
Susan
28 de mar. de 2024
·
Hospedou-se por 3 noites
I paid to have early check in and when I arrived, (only 45 mins) prior to original check in, no key fobs were in the locker. I had to call and the person there was not available and so I had to go to a different locker. So I did not get in early and then no additional communication as to how to return the key fob so I was not charged…I had to follow up.
I paid to have early check in and when I arrived, (only 45 mins) prior to original check in, no key fobs were in the locker. I had to call and the person there was not available and so I had to go to a different locker. So I did not get in early and then no additional communication as to how to return the key fob so I was not charged…I had to follow up.
6
Ling
17 de jan. de 2024
·
Hospedou-se por 6 noites
The 1bedroom we stayed at was quite dated. Carpet not clean, the shower drains very slowly and without handle. So for any elderly traveling, this may not be the place to choose. Not sure why it had such high rating before. One good thing about it is the communication was excellent on the app. Once I told them items not working, they immediately sent over people to fix, and even moved us to another location.
The 1bedroom we stayed at was quite dated. Carpet not clean, the shower drains very slowly and without handle. So for any elderly traveling, this may not be the place to choose. Not sure why it had such high rating before. One good thing about it is the communication was excellent on the app. Once I told them items not working, they immediately sent over people to fix, and even moved us to another location.
10
Janice
20 de jan. de 2025
·
Hospedou-se por 1 noite
We really like Sonder’s approach. Our room was excellent but bed couple have been more comfortable. Different check in process than we are used to, but once we found the lockers, it was smooth sailing. I didn’t remember the Locker password, so returning the key fobs were problematic the morning we left. Thankfully, I called the number posted at 4am ( we had a long drive) and I was connected to a real person who helped us get back into our locker to return our key fobs. Price was excellent and I recommend it. Overall, we’d stay at another Sonder.
We really like Sonder’s approach. Our room was excellent but bed couple have been more comfortable. Different check in process than we are used to, but once we found the lockers, it was smooth sailing. I didn’t remember the Locker password, so returning the key fobs were problematic the morning we left. Thankfully, I called the number posted at 4am ( we had a long drive) and I was connected to a real person who helped us get back into our locker to return our key fobs. Price was excellent and I recommend it. Overall, we’d stay at another Sonder.
2
Richard
6 de jul. de 2024
·
Hospedou-se por 2 noites
This was the absolute worst hotel experience I've ever had in my 46 years of life. The people were the rudest and manipulative in ever conversation I had with them. I was forced to sit outside in the Arizona blistering Heat for over 15 hours. Never got an access code to get in. I hate Sonders properties and will NEVER RETURN AGAIN
This was the absolute worst hotel experience I've ever had in my 46 years of life. The people were the rudest and manipulative in ever conversation I had with them. I was forced to sit outside in the Arizona blistering Heat for over 15 hours. Never got an access code to get in. I hate Sonders properties and will NEVER RETURN AGAIN
2
Matthew
15 de nov. de 2024
·
Hospedou-se por 4 noites
My room was not coded properly. My code did not work. There was no local assistance. The phone took me to someone far away who could not help me. I had to get another hotel room for my first night. The next day, it took two more phone calls over two hours before a person arrived and solved the problem in 5 min.
My room was not coded properly. My code did not work. There was no local assistance. The phone took me to someone far away who could not help me. I had to get another hotel room for my first night. The next day, it took two more phone calls over two hours before a person arrived and solved the problem in 5 min.
10
Audra
4 de dez. de 2023
·
Hospedou-se por 4 noites
We stayed here for a conference and had pretty easy access the entire time. Had an issue with one of the keys and used the chat system, was rectified immediately. Place is very clean.
We stayed here for a conference and had pretty easy access the entire time. Had an issue with one of the keys and used the chat system, was rectified immediately. Place is very clean.
8
Greg
8 de mar. de 2024
·
Hospedou-se por 4 noites
Once we figured out how to use the app and get it things went fairly smooth until check out. I checked out before dropping the keys so lost the code and had to call. After a long convo and a lot of questions from someone overseas they provided the code so we could leave.
Once we figured out how to use the app and get it things went fairly smooth until check out. I checked out before dropping the keys so lost the code and had to call. After a long convo and a lot of questions from someone overseas they provided the code so we could leave.
2
Zuleyka
25 de jun. de 2024
·
Hospedou-se por 1 noite
I was not provided the key fob to enter the building . I was stuck outside in the heat of 112 for an hour trying to get a hold of someone to help. Finally someone opened the door for me on the third floor. Called was on hold for 43 minutes to try to get someone to bring me the extra key fob. Went out came back at 2am of course no communication no key fob was locked outside for over an hour.
I was not provided the key fob to enter the building . I was stuck outside in the heat of 112 for an hour trying to get a hold of someone to help. Finally someone opened the door for me on the third floor. Called was on hold for 43 minutes to try to get someone to bring me the extra key fob. Went out came back at 2am of course no communication no key fob was locked outside for over an hour.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização central para museus e o centro da cidade, com muitos hóspedes caminhando ou fazendo passeios curtos. Vários notam moradores de rua visíveis ou ruído da rodovia afetando os arredores imediatos.
Avaliações dos hóspedes relacionadas
10
Holly
19 de set. de 2024
·
Hospedou-se por 2 noites
We stayed for 2 nights, and it was fabulous. The location can’t be beat! We did a haunted walking tour and went to chase field for Smashing Pumpkins and Green Day concert and we were very close to both. The check in and out process is perfect. Will definitely stay again
We stayed for 2 nights, and it was fabulous. The location can’t be beat! We did a haunted walking tour and went to chase field for Smashing Pumpkins and Green Day concert and we were very close to both. The check in and out process is perfect. Will definitely stay again
6
Ray
22 de mai. de 2025
·
Hospedou-se por 3 noites
Not what I was expecting, homeless camp right outside the building and elevator didn’t work.
Not what I was expecting, homeless camp right outside the building and elevator didn’t work.
8
Wendy
11 de out. de 2023
·
Hospedou-se por 2 noites
Nice location. Close to the rail station. Close restaurants. Very easy to get downtown.
Nice location. Close to the rail station. Close restaurants. Very easy to get downtown.
8
Kristina
25 de fev. de 2025
·
Hospedou-se por 5 noites
The Sonder rental unit we stayed in was a comfortable efficiency apartment in an apartment building with mostly rented residential units. Perfect for our needs for 4 days in Phoenix. Within walking distance of Roosevelt Arts District restaurants (15 mins.) and even downtown/convention center (30 mins.) We also enjoyed the 2nd floor outdoor lounge one nice evening. Only complaint about our unit was the bathroom sink drained very slowly. Otherwise everything was great. Also took about 10 minutes to download the parking app for the garage. But enjoyed the in/out privilege and convenience.
The Sonder rental unit we stayed in was a comfortable efficiency apartment in an apartment building with mostly rented residential units. Perfect for our needs for 4 days in Phoenix. Within walking distance of Roosevelt Arts District restaurants (15 mins.) and even downtown/convention center (30 mins.) We also enjoyed the 2nd floor outdoor lounge one nice evening. Only complaint about our unit was the bathroom sink drained very slowly. Otherwise everything was great. Also took about 10 minutes to download the parking app for the garage. But enjoyed the in/out privilege and convenience.
10
lena vict
9 de set. de 2023
·
Hospedou-se por 7 noites
I feel like I Live in Phoenix and that my apartment full of everything what I need for good living even for week. Out of room good relaxation in barbeque area and swimming pool. Location is good. Walking distance to downtown, museums, restaurants. Nice vacation.
I feel like I Live in Phoenix and that my apartment full of everything what I need for good living even for week. Out of room good relaxation in barbeque area and swimming pool. Location is good. Walking distance to downtown, museums, restaurants. Nice vacation.
10
Hannah Lynn
25 de jan. de 2025
·
Hospedou-se por 3 noites
Really enjoyed staying at this location! Building was clean and safe, room was clean, great options for sitting outside and walkable distance to downtown shops and restaurants. More inside signs leading to the Sonder rooms would improve the stay, as the halls all look the same and can be confusing. Overall great place to stay
Really enjoyed staying at this location! Building was clean and safe, room was clean, great options for sitting outside and walkable distance to downtown shops and restaurants. More inside signs leading to the Sonder rooms would improve the stay, as the halls all look the same and can be confusing. Overall great place to stay
8
Rod
6 de set. de 2023
·
Hospedou-se por 5 noites
The location was great! Easy to get anywhere from here! I’ll stay at another Sonder soon.
The location was great! Easy to get anywhere from here! I’ll stay at another Sonder soon.
8
Jessica
1 de mar. de 2025
·
Hospedou-se por 7 noites
The apartment was clean and well equipped for my husband and I. The only issue was the bed was really hard. Everything else was great! The building was clean and well maintained. It was centrally located but the sound of the highway was loud all day and night. Parking is limited so I recommend buying a parking pass when you book. Communication was great! Thank you for a nice stay!
The apartment was clean and well equipped for my husband and I. The only issue was the bed was really hard. Everything else was great! The building was clean and well maintained. It was centrally located but the sound of the highway was loud all day and night. Parking is limited so I recommend buying a parking pass when you book. Communication was great! Thank you for a nice stay!
6
Jose
28 de mai. de 2024
·
Hospedou-se por 5 noites
Area surrounded property filled with homeless population extremely walking to art district at night
Area surrounded property filled with homeless population extremely walking to art district at night
6
Monica
16 de dez. de 2024
·
Hospedou-se por 2 noites
Lots of homeless people in the area
Lots of homeless people in the area
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
Não há informações suficientes nas avaliações.
Avaliações dos hóspedes relacionadas
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
James
13 de mar. de 2023
·
Hospedou-se por 4 noites
Excellent downtown location for our visit to a museum, musical theater and food tour. FYI, you will need Google home app to connect to TV. We enjoyed on-site pool and a billiards table, so overall a very enjoyable stay.
Excellent downtown location for our visit to a museum, musical theater and food tour. FYI, you will need Google home app to connect to TV. We enjoyed on-site pool and a billiards table, so overall a very enjoyable stay.
10
Anish
25 de fev. de 2023
·
Hospedou-se por 3 noites
Sonder was great. Expedia customer service was the worst! So disappointed with the way the reps tried to go out of their way not to help. They all seemed like they were in on their lie. But thank god for Sonder who went above and beyond. Never booking with Expedia again.
Sonder was great. Expedia customer service was the worst! So disappointed with the way the reps tried to go out of their way not to help. They all seemed like they were in on their lie. But thank god for Sonder who went above and beyond. Never booking with Expedia again.
Políticas da propriedade
Check-in
Checkout
Check-in a partir de 16:00
Antes de 11:00
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Comodidades populares
Piscina interna
Recepção 24 horas
Porteiro
WiFi
Piscina externa
Barbecue Grill (s)
Geral
Barbecue Grill (s)
Wheelchair Accessible (Limited)
Serviços
Porteiro
Recepção 24 horas
Atividades
Piscina interna
Piscina externa
Internet
WiFi