FERGUS Club Palmanova Park

Booked through expedia and stated that the room slept 4, but did not specify it was 2 adults and 2 children. The whole point we booked was to all be in one room. Very disappointed and staff did not help find solutions, just said no.

Clean hotel, room with a pool view was nice and modern. The hotel is very family orientated.

The all inclusive food options were very repetitive so we ate out a couple nights food wasn’t very detailed that was out so struggled to know what I could feed my 10 month old

We arrived on Saturday evening and when we went into our room there was a puddle all over the floor and bed. Tue roof was leaking. My 8yr old actually tripped and hurt her arm in the water. We were moved to another room. 2 days later we returned from the pool to a leak in our new room. We had to get moved yet again. My daughter is autistic and found all the moving very upsetting. We also had to shower in tepid water on one evening as there was no hot water. This hotel is supposed to be 4 star and there was also at least 2 leaks in the restaurant after a rainy evening and one dropped into my food. Very unhappy.

Stayed here for 3 nights all inclusive with a few friends. Plenty of choice of foods at the restaurant and snack bar was frequently replenished during the day. Staff were friendly at all areas of the hotel. A short walk into the Palmanova resort where there was plenty of restaurant choices and a choice of shops. Would return to the hotel with family as the kids club seemed to be quite active and the pool and facilities was suffice to keep everyone entertained.