URBAN LOFT & SPA Marseille

I liked staying in what was really an apartment with a separate bedroom, kitchen, living room, and bathroom. What I didn't like was walking 40 stairs up to the second floor with my luggage since this older part of the building has no elevator.

Lots of stairs

The apartment was excellent and quiet, with all you need for longer stay. Staff friendly and helpful and location near metro and trains was a plus ((hint: use side entrance via metro entrance and escalators to avoid the huge number of front steps in front of station). The stairs to apartment were always going to be an issue with no lift, but prepared for that. Felt a little unsafe at night with locals using front entrance as seating whilst eating and smoking but nothing serious.

The location and staff are great. Unfortunately there was no elevator on our portion of the property.

Appartement bien placé pour tous faire à pied. Avec un véhicule il est conseillé de réserver une place de parking proposée par l Hôtel. Logement convenable pour 4 personne. La Propreté laisse à désirer. Personnel accueillant et très sympathique. La salle de sport est bien équipée. Le buffet petit déjeuner avait l air top .

Appartement rénové mais on dirait de la rénovation fait maison, de piètre qualité. Appartement d'après la réception au deuxième étage sans ascenseur, quand on ouvre la porte, un troisième étage surprise. Difficile de monter les valises et couloir très étroit. L'escalier qui arrive en haut est dangereux car on peux vite tomber dedans en sortant de la chambre. Il faut vider les poubelles avant de rendre la chambre. Réception et petit dejeuner à l'hôtel Alex à côté, rien à dire. Réception ouverte 24/24 h, petit déjeuner qualité prix ok, garde les valises au départ et à l'arrivée gratuitement.

Clean, close to train station. Only downside3 was no elevator for luggage.

L'appartamento era confortevole, ma sporco i lampadari grondavano polvere, le scale in una settimana non sono mai state pulite. La SPA era chiusa per lavori di riammodernamento nessuno ci ha avvisato preventivamente nè ci è stato offerto alcun sconto o gratuity. L'appartamento si trova a ridosso di un giardino pubblico dove per 23 ore al giorno un gruppo di sbandati urla e litiga di continuo. I lavori della nuova metropolitana aumentano il rumore e la polvere.

Mon expérience commence par une petite frayeur avec un interlocuteur injoignable (coordonnees transmises par hotel.com non mis à jour) après échange avec le site le probleme a vite été résolu. Arrivée à Marseille, nous avons été très bien recus par l hotel gestionnaire mitoyen des appartements. Quant à l appartement, magnifique avec une superbe vue de la terasse sur les toits de marseille. Il etait propre, spacieux avec une deco moderne et bien insonorisé. En effet il se situe à proximité immédiate de la gare donc il y a beaucoup de passage. Nous avons pris le petit dejeuner qui etait servi dans l hotel mitoyen, ce dernier fut très copieux et proposé sur une plage horaire large. Enfin, clou du spectacle, un très beau SPA a disposition (service en supplement).

Very nice room - we ended up in the rooftop room, which has a great little terrace. To keep in mind, there is no elevator and up to four flights of stairs. We could have had access to spa and there’s a nice lobby with free coffee. Very close to train station.

Super accueil, appartement spacieux et propre avec une très bonne localisation près de toutes les lignes de transport via la Gare Saint Charles. Je recommande.

Très bien et propre

Alles super. Sauber und unkompliziert.

Le personnel et l’appartement très propre. En face de la gare. Je recommande.

Appartement bien placé pour tous faire à pied. Avec un véhicule il est conseillé de réserver une place de parking proposée par l Hôtel. Logement convenable pour 4 personne. La Propreté laisse à désirer. Personnel accueillant et très sympathique. La salle de sport est bien équipée. Le buffet petit déjeuner avait l air top .

ils se servent de leur hôtel ALEX HÔTEL SPA pour promouvoir leur hôtel situé juste à côté URBAN SOFT ! Qualité de la literie plus que médiocre, odeur d’égout constamment présente, 4 étage sans ascenseurs. À FUIR !!

No communication, nor reply to messages. No housekeeping as advertised (for 3 days). No laundry facility as advertised. Shower door cannot close. Bed very uncomfortable. Will not return.

Clean, close to train station. Only downside3 was no elevator for luggage.

L'appartamento era confortevole, ma sporco i lampadari grondavano polvere, le scale in una settimana non sono mai state pulite. La SPA era chiusa per lavori di riammodernamento nessuno ci ha avvisato preventivamente nè ci è stato offerto alcun sconto o gratuity. L'appartamento si trova a ridosso di un giardino pubblico dove per 23 ore al giorno un gruppo di sbandati urla e litiga di continuo. I lavori della nuova metropolitana aumentano il rumore e la polvere.

Appartement propre et bien agencé.Excellent accueil.

Checkin was friendly and competent. Breakfast was good, too. I loved the apartment - it was bigger than my home apartment in NY. Everything worked well. One suggestion: a full-length mirror.

Our apartment was perfect for our needs. Check-in at the hotel next door was a breeze, and the staff was excellent. They even offered free espresso from their machine in the hotel lobby even though we were staying at an apartment next door. The location of this property merits ten stars. It is essentially across the street from the Marseille St. Charles Train Station, which makes Marseille the perfect "base city" for travelers using a Eurail Pass. We stayed four days at the apartment and took two separate day trips--one to Arles and another to Avignon. From the apartment, we walked to the old town, the incredible historic wharf, and even to Notre-Dame de la Garde (although that is quite a hike for anyone at any age). Our apartment overlooked a large tree-filled square at the foot of the train station and was just a few blocks away from a nice little grocery store where we purchased breakfast items and also some items for a few dinners (we like to have our main meal at a nice restaurant for a leisurely lunch with a bottle of wine). The apartment had a nice sized living room with a kitchen and eating bar, a comfy bedroom, and a two-room bathroom with the toilet in a separate room across the hall from the room with the bathroom sink and a huge shower stall. Ample fluffy towels were provided and were easy to keep dry with the towel warmer. Also, the shower was by far the best shower in any of the hotels and apartments we stayed at during a three week trip in Europe.

I liked staying in what was really an apartment with a separate bedroom, kitchen, living room, and bathroom. What I didn't like was walking 40 stairs up to the second floor with my luggage since this older part of the building has no elevator.

Good layout in apartment. Sofa bed was very comfortable. Shower was amazing. Very close to the train station which was great. Delicious bakery just a few steps from the door and a good City Carrefour not too far which was ideal.

The apartment was excellent and quiet, with all you need for longer stay. Staff friendly and helpful and location near metro and trains was a plus ((hint: use side entrance via metro entrance and escalators to avoid the huge number of front steps in front of station). The stairs to apartment were always going to be an issue with no lift, but prepared for that. Felt a little unsafe at night with locals using front entrance as seating whilst eating and smoking but nothing serious.

Appartement très agréable. Bien situé.

Rien à redire, tout était très bien, chambre, très très spacieuse et bien équipée.

La chambre est super agréable et très bien équipée.

Handy for the railway station, literally 3mins from the building you can be on the platform. Little disappointed with the utensils in the self catering apartment, a reasonable selection of pots & pans are pretty useless without a knife to prepare anything with, & not even a bottle opener. And the shower cubicle needs some attention as the door doesn’t close properly causing a flood if you’re not extremely careful. But on the whole, for the price, a reasonable stay, let down by 1 or 2 basics.

Very nice room - we ended up in the rooftop room, which has a great little terrace. To keep in mind, there is no elevator and up to four flights of stairs. We could have had access to spa and there’s a nice lobby with free coffee. Very close to train station.

Super accueil, appartement spacieux et propre avec une très bonne localisation près de toutes les lignes de transport via la Gare Saint Charles. Je recommande.

Magnifique découverte à Marseille. Personnel professionnel, sympa. J’ai été surclassé dans l’immeuble à l’arrière. Je ne m’attendais pas à une si jolie adresse au bas de la gare St Charles. Déjeuner sur une petite terrasse très agréable. Bravo pour cet endroit dont je n’hésiterai pas à revenir et à recommander.

Checkin was friendly and competent. Breakfast was good, too. I loved the apartment - it was bigger than my home apartment in NY. Everything worked well. One suggestion: a full-length mirror.

Our apartment was perfect for our needs. Check-in at the hotel next door was a breeze, and the staff was excellent. They even offered free espresso from their machine in the hotel lobby even though we were staying at an apartment next door. The location of this property merits ten stars. It is essentially across the street from the Marseille St. Charles Train Station, which makes Marseille the perfect "base city" for travelers using a Eurail Pass. We stayed four days at the apartment and took two separate day trips--one to Arles and another to Avignon. From the apartment, we walked to the old town, the incredible historic wharf, and even to Notre-Dame de la Garde (although that is quite a hike for anyone at any age). Our apartment overlooked a large tree-filled square at the foot of the train station and was just a few blocks away from a nice little grocery store where we purchased breakfast items and also some items for a few dinners (we like to have our main meal at a nice restaurant for a leisurely lunch with a bottle of wine). The apartment had a nice sized living room with a kitchen and eating bar, a comfy bedroom, and a two-room bathroom with the toilet in a separate room across the hall from the room with the bathroom sink and a huge shower stall. Ample fluffy towels were provided and were easy to keep dry with the towel warmer. Also, the shower was by far the best shower in any of the hotels and apartments we stayed at during a three week trip in Europe.

Un lieu apaisant au centre de Marseille. Chambre et service impeccable. Accueil général parfait et très sympa. J'y reviendrai.

Das Hotelpersonal ist ausgesprochen freundlich und sehr hilfsbereit. Vor allem Victoria, die ausgezeichnet deutsch spricht, hat uns immer freundlich empfangen und es ermöglicht, dass wir während der EM Fußball im Pay-TV schauen konnten. Top Service - nochmals herzlichen Dank dafür!!! Die Umgebung gegenüber des Bahnhofs ist zwar nicht die schönste und durch die Hauptverkehrsstraße laut (bei geschlossenem Fenster kein Problem), für uns war es aber optimal, da wir ganz unkompliziert Ausflüge nach Arles, Cassis etc. mit dem Zug unternehmen konnten. Die Lofts, Empfang, Lounge, Terrasse sind sehr geschmackvoll, modern mit allem ausgestattet, was man für einen angenehmen Aufenthalt braucht. Absolute Empfehlung, wenn man nicht nur Marseille, sondern auch die Umgebung mit dem Zug erkunden will (5 Gehminuten zum Zug Metro). Zum alten Hafen ca. 15 Gehminuten.

There is no lift to go 3 rd fl also the receptionist is very rude he doesn’t know how to speak politely when we asks for extra pillows and towels he seems very annoyed and when we talk to him he seems always annoyed and doesn’t not want to be bothered. Lots of beggars outside and what’s up with the graffiti all over the place?

Appartement rénové mais on dirait de la rénovation fait maison, de piètre qualité. Appartement d'après la réception au deuxième étage sans ascenseur, quand on ouvre la porte, un troisième étage surprise. Difficile de monter les valises et couloir très étroit. L'escalier qui arrive en haut est dangereux car on peux vite tomber dedans en sortant de la chambre. Il faut vider les poubelles avant de rendre la chambre. Réception et petit dejeuner à l'hôtel Alex à côté, rien à dire. Réception ouverte 24/24 h, petit déjeuner qualité prix ok, garde les valises au départ et à l'arrivée gratuitement.

No communication, nor reply to messages. No housekeeping as advertised (for 3 days). No laundry facility as advertised. Shower door cannot close. Bed very uncomfortable. Will not return.

Mon expérience commence par une petite frayeur avec un interlocuteur injoignable (coordonnees transmises par hotel.com non mis à jour) après échange avec le site le probleme a vite été résolu. Arrivée à Marseille, nous avons été très bien recus par l hotel gestionnaire mitoyen des appartements. Quant à l appartement, magnifique avec une superbe vue de la terasse sur les toits de marseille. Il etait propre, spacieux avec une deco moderne et bien insonorisé. En effet il se situe à proximité immédiate de la gare donc il y a beaucoup de passage. Nous avons pris le petit dejeuner qui etait servi dans l hotel mitoyen, ce dernier fut très copieux et proposé sur une plage horaire large. Enfin, clou du spectacle, un très beau SPA a disposition (service en supplement).

Our apartment was perfect for our needs. Check-in at the hotel next door was a breeze, and the staff was excellent. They even offered free espresso from their machine in the hotel lobby even though we were staying at an apartment next door. The location of this property merits ten stars. It is essentially across the street from the Marseille St. Charles Train Station, which makes Marseille the perfect "base city" for travelers using a Eurail Pass. We stayed four days at the apartment and took two separate day trips--one to Arles and another to Avignon. From the apartment, we walked to the old town, the incredible historic wharf, and even to Notre-Dame de la Garde (although that is quite a hike for anyone at any age). Our apartment overlooked a large tree-filled square at the foot of the train station and was just a few blocks away from a nice little grocery store where we purchased breakfast items and also some items for a few dinners (we like to have our main meal at a nice restaurant for a leisurely lunch with a bottle of wine). The apartment had a nice sized living room with a kitchen and eating bar, a comfy bedroom, and a two-room bathroom with the toilet in a separate room across the hall from the room with the bathroom sink and a huge shower stall. Ample fluffy towels were provided and were easy to keep dry with the towel warmer. Also, the shower was by far the best shower in any of the hotels and apartments we stayed at during a three week trip in Europe.

Lovely, family trip. Great location for train station but lots of stairs.

Das Hotelpersonal ist ausgesprochen freundlich und sehr hilfsbereit. Vor allem Victoria, die ausgezeichnet deutsch spricht, hat uns immer freundlich empfangen und es ermöglicht, dass wir während der EM Fußball im Pay-TV schauen konnten. Top Service - nochmals herzlichen Dank dafür!!! Die Umgebung gegenüber des Bahnhofs ist zwar nicht die schönste und durch die Hauptverkehrsstraße laut (bei geschlossenem Fenster kein Problem), für uns war es aber optimal, da wir ganz unkompliziert Ausflüge nach Arles, Cassis etc. mit dem Zug unternehmen konnten. Die Lofts, Empfang, Lounge, Terrasse sind sehr geschmackvoll, modern mit allem ausgestattet, was man für einen angenehmen Aufenthalt braucht. Absolute Empfehlung, wenn man nicht nur Marseille, sondern auch die Umgebung mit dem Zug erkunden will (5 Gehminuten zum Zug Metro). Zum alten Hafen ca. 15 Gehminuten.

The apartment was excellent and quiet, with all you need for longer stay. Staff friendly and helpful and location near metro and trains was a plus ((hint: use side entrance via metro entrance and escalators to avoid the huge number of front steps in front of station). The stairs to apartment were always going to be an issue with no lift, but prepared for that. Felt a little unsafe at night with locals using front entrance as seating whilst eating and smoking but nothing serious.

Appartement très agréable. Bien situé.

Peu pratique pour se garer et quartier peu sécurisé… j’ai préféré changé d’hôtel pour la suite de mon séjour

Handy for the railway station, literally 3mins from the building you can be on the platform. Little disappointed with the utensils in the self catering apartment, a reasonable selection of pots & pans are pretty useless without a knife to prepare anything with, & not even a bottle opener. And the shower cubicle needs some attention as the door doesn’t close properly causing a flood if you’re not extremely careful. But on the whole, for the price, a reasonable stay, let down by 1 or 2 basics.

Excellent location, opposite the station but still safe

the apartment was very comfroatable and very close to transportation. Easy to walk downtown.

Clean, close to train station. Only downside3 was no elevator for luggage.

Magnifique découverte à Marseille. Personnel professionnel, sympa. J’ai été surclassé dans l’immeuble à l’arrière. Je ne m’attendais pas à une si jolie adresse au bas de la gare St Charles. Déjeuner sur une petite terrasse très agréable. Bravo pour cet endroit dont je n’hésiterai pas à revenir et à recommander.

Checkin was friendly and competent. Breakfast was good, too. I loved the apartment - it was bigger than my home apartment in NY. Everything worked well. One suggestion: a full-length mirror.

Our apartment was perfect for our needs. Check-in at the hotel next door was a breeze, and the staff was excellent. They even offered free espresso from their machine in the hotel lobby even though we were staying at an apartment next door. The location of this property merits ten stars. It is essentially across the street from the Marseille St. Charles Train Station, which makes Marseille the perfect "base city" for travelers using a Eurail Pass. We stayed four days at the apartment and took two separate day trips--one to Arles and another to Avignon. From the apartment, we walked to the old town, the incredible historic wharf, and even to Notre-Dame de la Garde (although that is quite a hike for anyone at any age). Our apartment overlooked a large tree-filled square at the foot of the train station and was just a few blocks away from a nice little grocery store where we purchased breakfast items and also some items for a few dinners (we like to have our main meal at a nice restaurant for a leisurely lunch with a bottle of wine). The apartment had a nice sized living room with a kitchen and eating bar, a comfy bedroom, and a two-room bathroom with the toilet in a separate room across the hall from the room with the bathroom sink and a huge shower stall. Ample fluffy towels were provided and were easy to keep dry with the towel warmer. Also, the shower was by far the best shower in any of the hotels and apartments we stayed at during a three week trip in Europe.

Appartement bien placé pour tous faire à pied. Avec un véhicule il est conseillé de réserver une place de parking proposée par l Hôtel. Logement convenable pour 4 personne. La Propreté laisse à désirer. Personnel accueillant et très sympathique. La salle de sport est bien équipée. Le buffet petit déjeuner avait l air top .

Appartement rénové mais on dirait de la rénovation fait maison, de piètre qualité. Appartement d'après la réception au deuxième étage sans ascenseur, quand on ouvre la porte, un troisième étage surprise. Difficile de monter les valises et couloir très étroit. L'escalier qui arrive en haut est dangereux car on peux vite tomber dedans en sortant de la chambre. Il faut vider les poubelles avant de rendre la chambre. Réception et petit dejeuner à l'hôtel Alex à côté, rien à dire. Réception ouverte 24/24 h, petit déjeuner qualité prix ok, garde les valises au départ et à l'arrivée gratuitement.

Mon expérience commence par une petite frayeur avec un interlocuteur injoignable (coordonnees transmises par hotel.com non mis à jour) après échange avec le site le probleme a vite été résolu. Arrivée à Marseille, nous avons été très bien recus par l hotel gestionnaire mitoyen des appartements. Quant à l appartement, magnifique avec une superbe vue de la terasse sur les toits de marseille. Il etait propre, spacieux avec une deco moderne et bien insonorisé. En effet il se situe à proximité immédiate de la gare donc il y a beaucoup de passage. Nous avons pris le petit dejeuner qui etait servi dans l hotel mitoyen, ce dernier fut très copieux et proposé sur une plage horaire large. Enfin, clou du spectacle, un très beau SPA a disposition (service en supplement).

Very nice room - we ended up in the rooftop room, which has a great little terrace. To keep in mind, there is no elevator and up to four flights of stairs. We could have had access to spa and there’s a nice lobby with free coffee. Very close to train station.