紐波特港島度假村

Grand View of the Car Park — Kind Staff, No Soul We stayed here for a wedding, as one does. A few of my ratings are relative to the price. At $800 a night for a Saturday room booked six months ahead, one has certain expectations. For that sum, I received a commanding view of the car park, with the water making a modest cameo in the background. Quite the panorama. The room was large, and a remodel was done. Fine, if nothing more. The air conditioning, however, has a mind of its own. It is loud and inconsistent, and on several occasions the room climbed to a balmy 76 degrees before it remembered its instructions and wandered back down. Food and beverage needs a proper rethink and more staff. The breakfast spot and coffee bar are wildly understaffed. The result: long waits, forgotten orders, and asking for the bill more times than I asked for coffee. The staff were kind but not overly engaged or helpful, as this ship appears to have no captain. And, sadly, no soul. The bike rentals were the hero of the weekend. Helpful, well-run and much enjoyed. Beyond the bikes, I cannot report on other amenities, as over three days the bikes were the only thing we used. A true saving grace. Kind people and good bikes. Now please, someone take the wheel and find the heart of the place.

The Indoor Pool was closed. I was unaware that self parking was $35 per day. Coffee shop, Torpedo Bar and the Restaurant were very good.

Hotel was cute and comfortable. The view from the room was pretty.

Staff, experience etc were great. However, the room we stayed in had paper thin walls and we were not able to sleep because of the noise.

Very convenient to have the shuttle bus available. We lacked time to use the bikes but they are a great perk. Loved the white robes in the bathroom. Could you more outlets in the room. Bedding was very good.