Griffin Inn & Suites

The room was good and I have no complaints. The customer service guy at the front desk was exceptional and I received great service. Room reasonably priced. ill definitely use again and recommend to others

z

I don't even know where to begin with this review. I thought this hotel would be nice because the reviews on this website were recent and said it was nice and recently upgraded. The room I booked was disgusting. So much so that I didn't even set my things down because I didn't want them to get dirty. The recliner in the room was missing a cover on the seat and was heavily stained. The mirror in the common area had not been cleaned between guests. The shower was discolored, dingy, and did not appear to have been cleaned. There were multiple brown smears along the walls of unidentified substance. The air conditioner cover would not close and the filters were absolutely disgusting. The flooring was poorly installed and the walls had various holes in them that were not patched from hanging and removing items. The bed had three small, old, and dingy pillows strewn on it. I went back down to the desk clerk to speak to him about the room and told him that the condition of the room was not acceptable. He told me the owner had just gone to pick up some dinner and he (clerk) would not process a refund for me. The clerk told me that the owner "never refunds customers" which was a red flag to me because how many customers are requesting refunds? When the owner eventually came back (I waited in my car), he said he would process a refund of one night but would not do the other because I had already cost him money by booking a room and then not staying. 0/10 would never recommend.

Cigarette Burns all over the bed spread the nightstand the table. There was not a bucket to go get ice at all.. paint shipped off all over the place on the walls and the ceilings and the front door was off track barely hanging on to the hinges there was no cover on the air conditioner and the floor was dirty had not been swept and the TV was about four or five inches thick from 10 to 15 years ago... hard to imagine it could be worse but at least I didn't see I said see any bed bugs or roaches thank God but unless this is your absolute last Resort find you somewhere else to go ..damn

Worst experience in a motel. The room smelled horrible, the shower was filthy, and the couch was stained.