Kakslauttanen Arctic Resort
From
293 $US
/nuit
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From
293 $US
/nuit
À propos de cet établissement
N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment un sauna et un service de location de vélos. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès W...
Équipements
N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment un sauna et un service de location de vélos. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un local à skis et un service d'assistance pour les visites touristiques ou l'achat de billets.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie et une consigne à bagages. Cet hôtel dispose de 6 salles de réunions pouvant accueillir toutes sortes d'événements. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Vous profiterez de repas savoureux au restaurant de Kakslauttanen Arctic Resort qui dispose également d'un snack bar/épicerie fine où vous pourrez faire vos achats. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée.
Chambres
Les 214 chambres de l'hébergement vous invitent à la détente. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les prestations offertes par l'hébergement comprennent une bouilloire électrique. D'autres services et équipements sont fournis sur demande, notamment des lits bébé (en supplément) et des lits pliants/supplémentaires gratuits.
Emplacement
En choisissant Kakslauttanen Arctic Resort à Sodankylä, vous profiterez d'un agréable séjour à moins de 5 minutes de voiture de Safaris Husky & Co et Parc National Urho Kekkoken. Cet hôtel se trouve à 5,2 km de Ferme de Rennes de Saariselkä et à 7,3 km de Ruijanpolku.
À proximité
Safaris Husky & Co(1.5 miles)
Parc National Urho Kekkoken(2.8 miles)
Ferme de Rennes de Saariselkä(3.2 miles)
Ruijanpolku(4.5 miles)
Spa et piscines Aurora(7 miles)
Village des Aurores Boréales Saariselkä(7 miles)
Station de Ski de Saariselkä(7.4 miles)
Station de ski Saariselkä(7.4 miles)
Chapelle de Pyhän Paavalin(7.4 miles)
Station de Ski et de Sport Saariselkä Ltd(7.9 miles)
Tour de Kaunispää(8.5 miles)
Musée de l'Or(13.2 miles)
Musée des chercheurs d'or(13.3 miles)
Office de tourisme Koilliskaira(13.4 miles)
Plage au bord de la rivière Ivalojoki(26 miles)
L'aéroport principal le plus proche est : Aéroport d'Ivalo (IVL)(23 miles)
Parking
Navette aéroport
Restaurant
Chambres non-fumeurs
Centre d'affaires
Organisation d'excursions
Emplacement
Kakslauttanen, Kakslauttanen, Sodankylä, Finlande
Safaris Husky & Co (1.5 miles)
Parc National Urho Kekkoken (2.8 miles)
Ferme de Rennes de Saariselkä (3.2 miles)
Ruijanpolku (4.5 miles)
Spa et piscines Aurora (7 miles)
Village des Aurores Boréales Saariselkä (7 miles)
Options de chambre
10
Maison Traditionnelle (East Village)
Détails de la chambre
1 Lit Double
Couchages 2
ClimatisationChauffageWi-Fi (gratuit)
6
Gold Digger Chalet (West Village)
Détails de la chambre
1 Lit Double
et 1 Lit Superposé
Couchages 4
484 ft²
ClimatisationChauffageWi-Fi (gratuit)
11
Queen Suite (East Village)
Détails de la chambre
1 Lit Double
Couchages 2
753 ft²
ClimatisationChauffageWi-Fi (gratuit)
10
Small Glass Igloo (East Village)
Détails de la chambre
2 Lits Simples
Couchages 3
269 ft²
ChauffageWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
8
Small Chalet (West Village)
Détails de la chambre
1 Lit Double
et 1 Lit Superposé
Couchages 4
ClimatisationChauffageWi-Fi (gratuit)Cheminée
8
Large Chalet 2 Adults (East Village)
Détails de la chambre
1 Lit Double
Couchages 2
474 ft²
ClimatisationChauffageWi-Fi (gratuit)Cheminée
10
Kelo-Glass Igloo
Détails de la chambre
1 Lit Double
, 2 Lits Simples
et 1 Lit Superposé
Couchages 6
969 ft²
ClimatisationChauffageWi-Fi (gratuit)Cheminée
9
Large Glass Igloo (West Village)
Détails de la chambre
4× Lits Simples
Couchages 4
409 ft²
ChauffageWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
10
Small Glass Igloos (West Village)
Détails de la chambre
2 Lits Simples
Couchages 3
269 ft²
ChauffageWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
8
Large Chalet (East Village)
Détails de la chambre
1 Lit Double
, 1 Lit Superposé
et 1 Canapé-Lit
Couchages 5
700 ft²
ClimatisationChauffageWi-Fi (gratuit)Cheminée
11
Large Chalet (West Village)
Détails de la chambre
1 Lit Double
, 1 Lit Superposé
et 1 Canapé-Lit
Couchages 6
883 ft²
ClimatisationChauffageWi-Fi (gratuit)
5
Wedding Chamber (East Village)
Détails de la chambre
1 Lit Double
Couchages 2
398 ft²
ChauffageWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
19
Luxury Kelo-Glass Igloo
Détails de la chambre
3× Lits Doubles
et 6× Lits Simples
3337 ft²
ClimatisationChauffageWi-Fi (gratuit)
8
Small Chalet (East Village)
Détails de la chambre
1 Lit Double
et 1 Lit Superposé
Couchages 4
377 ft²
ClimatisationChauffageWi-Fi (gratuit)Cheminée
Avis des voyageurs sur Kakslauttanen Arctic Resort
8.1
Très bien
Basé sur 678 avis vérifiés
Qui séjourne ici ?
Affaires
1%
Couples
58%
Familles
23%
Groupes
14%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Kakslauttanen Arctic Resort - Igloos and Chalets, les voyageurs soulignent les igloos en verre féériques et les cabines kelo confortables, le personnel accueillant, et les activités arctiques mémorables au cœur de paysages isolés et magnifiques, avec la possibilité d'observer les aurores boréales depuis son lit.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Kakslauttanen Arctic Resort - Igloos and Chalets, les voyageurs soulignent les igloos en verre féériques et les cabines kelo confortables, le personnel accueillant, et les activités arctiques mémorables au cœur de paysages isolés et magnifiques, avec la possibilité d'observer les aurores boréales depuis son lit.
Les excursions comme les balades en traîneau à chiens, les promenades en renne et les sorties en motoneige sont particulièrement appréciées, et nombreux sont ceux qui apprécient les saunas privés. Cependant, certaines unités de l'East Village manquent de douche dans la chambre, et les navettes sur place peuvent être limitées ou peu claires. Les commentaires concernant la restauration sont mitigés : certains ont apprécié les dîners et les options végétariennes, tandis que d'autres ont trouvé les menus limités, la qualité inégale ou les lieux de restauration fermant tôt compte tenu du prix. Attendez-vous à un séjour saisissant et unique en son genre avec des paysages arctiques mémorables, contrebalancé par des coûts plus élevés et des compromis occasionnels sur le service ou les installations.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les activités arctiques sur place (chiens de traîneau, rennes, motoneige) sont largement plébiscitées, et de nombreux hébergements incluent un sauna privé. Cependant, certains igloos de l'East Village ne disposent pas de douche dans la chambre, la navette interne est limitée ou nécessite une coordination préalable, les animations du soir sont rares, et des problèmes d'entretien occasionnels surviennent.
Avis de voyageur à ce sujet
10
Katsuhiko
25 janv. 2025
·
ラップランドを堪能できました。スタッフもとても親切で楽しい滞在になりました。スモークサウナ、最高でした。また行きたいです。
ラップランドを堪能できました。スタッフもとても親切で楽しい滞在になりました。スモークサウナ、最高でした。また行きたいです。
6
Teguh
17 déc. 2024
·
A séjourné 1 nuit
Very limited shuttle service in the resort and poor scheduling for the shuttle. For the room price they’re selling, they should provide better service, not an excuse to customer.
Very limited shuttle service in the resort and poor scheduling for the shuttle. For the room price they’re selling, they should provide better service, not an excuse to customer.
8
Jian-Guo
25 déc. 2023
·
A séjourné 1 nuit
The whole facility and dinner looks good. However, the Sauna doesn’t work. The heating dial was missing. A screw of door handle was loose. No service for fireplace at all. I mentioned this just because the price doesn’t match the facilities. I paid a lot and do want to see those facilities works well even I don’t use it.
The whole facility and dinner looks good. However, the Sauna doesn’t work. The heating dial was missing. A screw of door handle was loose. No service for fireplace at all. I mentioned this just because the price doesn’t match the facilities. I paid a lot and do want to see those facilities works well even I don’t use it.
8
Romeo
6 mars 2025
·
A séjourné 2 nuits
When we arrived we found that we had booked the east side igloos that have to shower facilities & a long walk through the snow to get to a shared shower room. This was not what we were expecting for such expensive accommodation! Luckily we got help from a great guy named Anastasios who got us into the west side of the property with an upgrade to an igloo with great facilities, where we saw the northern lights! Thank you so much Anastasios for saving our bucket list trip from being a disaster! You have great understanding & very helpful customer service skills! The resort is much better in the west side…east side I would rate not much higher than back packer accommodation at a ridiculous price! The food could be better too for the price!
When we arrived we found that we had booked the east side igloos that have to shower facilities & a long walk through the snow to get to a shared shower room. This was not what we were expecting for such expensive accommodation! Luckily we got help from a great guy named Anastasios who got us into the west side of the property with an upgrade to an igloo with great facilities, where we saw the northern lights! Thank you so much Anastasios for saving our bucket list trip from being a disaster! You have great understanding & very helpful customer service skills! The resort is much better in the west side…east side I would rate not much higher than back packer accommodation at a ridiculous price! The food could be better too for the price!
10
Danning
20 nov. 2025
·
A séjourné 2 nuits
Large igloo were beautiful. Entire hotel environment was very nice, We booked husky and reindeer rides, thumbs up. Only thing is ice pool for sauna not opened until mid December….
Large igloo were beautiful. Entire hotel environment was very nice, We booked husky and reindeer rides, thumbs up. Only thing is ice pool for sauna not opened until mid December….
10
gabriel
8 févr. 2025
·
A séjourné 1 nuit
Property is great. I stayed in the East Village and frequently took the free shuttle at the front desk to the west village. The staff was very courteous and professional. Walking around the snow covered property was like a Disney movie. The food was not bad. Sometimes I did not like their meat options from their regular menu so I ate from the Indian menu and that was always good. Many vegetarian options. The only disappointment was that there is not much entertainment at night after 8PM. Overall, I would definitely recommend this property. Here are some suggestions before you go: Bring a flash light that fits in your pocket, bring head scarf and winter hat and ski pants. Private Taxi transfer from airport to hotel was $95 euros in January 2025. Rent a regular room and only stay at Igloo for the last night. East village is beautiful and less populated.
Property is great. I stayed in the East Village and frequently took the free shuttle at the front desk to the west village. The staff was very courteous and professional. Walking around the snow covered property was like a Disney movie. The food was not bad. Sometimes I did not like their meat options from their regular menu so I ate from the Indian menu and that was always good. Many vegetarian options. The only disappointment was that there is not much entertainment at night after 8PM. Overall, I would definitely recommend this property. Here are some suggestions before you go: Bring a flash light that fits in your pocket, bring head scarf and winter hat and ski pants. Private Taxi transfer from airport to hotel was $95 euros in January 2025. Rent a regular room and only stay at Igloo for the last night. East village is beautiful and less populated.
10
Mervyn
5 févr. 2025
·
A séjourné 3 nuits
Had a great stay at the kelo igloo. Glas we chose this for our stay and a great holiday here. Seen the aurora on our first day and appreciate the alarm in cabin and also on the mobile app. Sauna is great too. Staffs are super helpful too.
Had a great stay at the kelo igloo. Glas we chose this for our stay and a great holiday here. Seen the aurora on our first day and appreciate the alarm in cabin and also on the mobile app. Sauna is great too. Staffs are super helpful too.
8
Yao-Tsu
26 déc. 2025
·
A séjourné 1 nuit
行李需要自行拖到玻璃屋，下午四點天就黑了，這時候找位置有點困難，感覺整體來說稍微辛苦了一些。 玻璃屋頂上會結冰；現場員工數量似乎不多，關於接駁巴士（shuttle bus）的資訊也需要主動詢問三次以上,每次時間都不太確定,所以如果需要接駁要多留一點時間。 不過，員工在提供服務時態度都非常親切良好。 晚餐和早餐都很好，強烈推薦一定要去酒吧（bar）體驗！
行李需要自行拖到玻璃屋，下午四點天就黑了，這時候找位置有點困難，感覺整體來說稍微辛苦了一些。 玻璃屋頂上會結冰；現場員工數量似乎不多，關於接駁巴士（shuttle bus）的資訊也需要主動詢問三次以上,每次時間都不太確定,所以如果需要接駁要多留一點時間。 不過，員工在提供服務時態度都非常親切良好。 晚餐和早餐都很好，強烈推薦一定要去酒吧（bar）體驗！
8
Girish
2 févr. 2025
·
We had booked the west village chalet and west village igloo for one day each.Though expensive but we felt it was one of a kind experience.The chalet was clean, cosy,spacious and had finnish sauna .There was also a fireplace but you had to pay extra for firewood which we felt could have been included in the price .The igloo was also pretty with bathroom and finnish sauna.You need a shuttle bus to go to bus stop near East village which is free but needs to be coordinated with the reception in advance.Also the lugguage transfer was included which was great considering it was snowing when we arrived.The breafast and dinner was included , the options for breakfast are limited but manageable.The 3 course meal for dinner we opted for Indian menu which turned out good considering the location though the portion was small.We did the reindeer safari here and it was managed well.The staff we encountered throughout our stay were very polite,friendly and accomodating.
We had booked the west village chalet and west village igloo for one day each.Though expensive but we felt it was one of a kind experience.The chalet was clean, cosy,spacious and had finnish sauna .There was also a fireplace but you had to pay extra for firewood which we felt could have been included in the price .The igloo was also pretty with bathroom and finnish sauna.You need a shuttle bus to go to bus stop near East village which is free but needs to be coordinated with the reception in advance.Also the lugguage transfer was included which was great considering it was snowing when we arrived.The breafast and dinner was included , the options for breakfast are limited but manageable.The 3 course meal for dinner we opted for Indian menu which turned out good considering the location though the portion was small.We did the reindeer safari here and it was managed well.The staff we encountered throughout our stay were very polite,friendly and accomodating.
8
tepy
2 janv. 2023
·
A séjourné 19 354 nuits
1.We loved this property. We stayed in the small glass igloo for three nights. Clean, warm, cozy, unique, wonderful grounds, walkable, even the wifi was great when I needed to check-in with work, great experience. BUT- 2. For $600 a night, a tole but no shower? There is room for a shower vs the 200m walks to the barely used shower house. Speaking of the shower house, the sauna hours didn't start until 1700 and were separated by male and female saunas, no combined experience. The breakfast and dinners were included, but were high school cafeteria quality (soups, bread, pasta, with plate cake desserts). No pool, no massage available, no bar open. 3. The front desk staff were heroes, amazing even while working in chaos. All activities meet in the front desk area and people get nervous when it is past the meet time and you are still waiting - so people ask the desk agents. Why not put up a digital sign stating the schedule? You also have to wait in line with the front desk to reserve your dinner time - why not add a digital roster in the rooms, online, or in the lobby, or even a simple clipboard instead of using front desk lines and their time? No pool but you built a massive multimillion dollar art gallery and gift shop? Why not turn the cavernous gallery into an indoor / outdoor pool with saunas, there is room and would give stranded guests a place to go while waiting to check in / check out instead of the lobby looking like the waiting area of a bus station.
1.We loved this property. We stayed in the small glass igloo for three nights. Clean, warm, cozy, unique, wonderful grounds, walkable, even the wifi was great when I needed to check-in with work, great experience. BUT- 2. For $600 a night, a tole but no shower? There is room for a shower vs the 200m walks to the barely used shower house. Speaking of the shower house, the sauna hours didn't start until 1700 and were separated by male and female saunas, no combined experience. The breakfast and dinners were included, but were high school cafeteria quality (soups, bread, pasta, with plate cake desserts). No pool, no massage available, no bar open. 3. The front desk staff were heroes, amazing even while working in chaos. All activities meet in the front desk area and people get nervous when it is past the meet time and you are still waiting - so people ask the desk agents. Why not put up a digital sign stating the schedule? You also have to wait in line with the front desk to reserve your dinner time - why not add a digital roster in the rooms, online, or in the lobby, or even a simple clipboard instead of using front desk lines and their time? No pool but you built a massive multimillion dollar art gallery and gift shop? Why not turn the cavernous gallery into an indoor / outdoor pool with saunas, there is room and would give stranded guests a place to go while waiting to check in / check out instead of the lobby looking like the waiting area of a bus station.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux avis décrivent des cabines et des igloos propres et bien entretenus, mais plusieurs signalent des problèmes tels que des insectes, du linge taché ou des fuites qui gâchent l'expérience.
Avis de voyageur à ce sujet
2
Jay
1 févr. 2025
·
A séjourné 1 nuit
In my igloo there was water driping directly on my bed . When i checked in that time around 5:51 igloo was cold i called up at the reception that how can be it be warm v feeling very cold but no one came. An than water dripping directly on my pillow i n my husband slept on one side that means on one single bed I am really upset with it we had very bad experiences as we spend so much to experiences the igloo stay an that was so bad we couldnt sleep whole night. You all shd take proper maintaneances of the property. We have travel from india to experience igloo stay but unfortunately v had very bad experience un this super cold winter dripping from igloo directly on are head its so bad . I have also shared video of water dripping to your manager i really need a compensation for this on priority.
In my igloo there was water driping directly on my bed . When i checked in that time around 5:51 igloo was cold i called up at the reception that how can be it be warm v feeling very cold but no one came. An than water dripping directly on my pillow i n my husband slept on one side that means on one single bed I am really upset with it we had very bad experiences as we spend so much to experiences the igloo stay an that was so bad we couldnt sleep whole night. You all shd take proper maintaneances of the property. We have travel from india to experience igloo stay but unfortunately v had very bad experience un this super cold winter dripping from igloo directly on are head its so bad . I have also shared video of water dripping to your manager i really need a compensation for this on priority.
8
amy
3 mars 2025
·
A séjourné 1 nuit
We stayed 2 nights in Feb 2025. First night was at the Glass Igloo then Log Cabin at the East Village. Pros: We chose the East versus West for a more authentic experience. Anastasio at the reception desk was accommodating and welcoming. Food selections at the restaurant for Breakfast and Dinner were great as are the ladies, Mailyn and Rochelle, the servers who always had a smile when you walk in. I see all workers really work hard in doing their jobs including the shuttle drivers and the guy who lit the fireplace in our cabin. CONS: East village Glass Igloos could use some renovations. There were some bugs on the floor. Whoever is in charge of booking is a huge let down. When I booked my Glass Igloo reservation, I mistakenly booked for 2 nights. I immediately sent a message to Kaklaustannen and later with help of Expedia reps to have the 2nd night, NOT CANCEL, but switch to Log cabin for comfort of my husband who is 72 years old. They repeatedly denied even though for it’s for medical reasons since my husband has a bad knee and heart issue. I end up purchasing an extra reservation for the 2nd night so he could be more comfortable at the Log Cabin. So I had 2 reservations for the 2nd night!! The management is downright callous, inconsiderate and greedy.Log cabins are actually cheaper than Glass igloos and I initially booked in Oct ‘24. Plenty of time to switch. Even the Expedia reps tried to help and advocated since it’s for medical reasons but to no avail.
We stayed 2 nights in Feb 2025. First night was at the Glass Igloo then Log Cabin at the East Village. Pros: We chose the East versus West for a more authentic experience. Anastasio at the reception desk was accommodating and welcoming. Food selections at the restaurant for Breakfast and Dinner were great as are the ladies, Mailyn and Rochelle, the servers who always had a smile when you walk in. I see all workers really work hard in doing their jobs including the shuttle drivers and the guy who lit the fireplace in our cabin. CONS: East village Glass Igloos could use some renovations. There were some bugs on the floor. Whoever is in charge of booking is a huge let down. When I booked my Glass Igloo reservation, I mistakenly booked for 2 nights. I immediately sent a message to Kaklaustannen and later with help of Expedia reps to have the 2nd night, NOT CANCEL, but switch to Log cabin for comfort of my husband who is 72 years old. They repeatedly denied even though for it’s for medical reasons since my husband has a bad knee and heart issue. I end up purchasing an extra reservation for the 2nd night so he could be more comfortable at the Log Cabin. So I had 2 reservations for the 2nd night!! The management is downright callous, inconsiderate and greedy.Log cabins are actually cheaper than Glass igloos and I initially booked in Oct ‘24. Plenty of time to switch. Even the Expedia reps tried to help and advocated since it’s for medical reasons but to no avail.
4
Gözde
27 mars 2023
·
A séjourné 1 nuit
Wir haben eine Nacht im kleinen Glasiglu verbracht. Die Unterkunft war nicht besonders sauber (Kissen und Bezüge voller Flecken), die Betten extrem ungemütlich, das Essen eine Katastrophe. Eine Nacht in so einem Iglu zu verbringen ist mal ein Erlebnis für sich aber fast 500€ pro Nacht ist hierfür definitiv zu viel. Das Preis-Leistungs-Verhältnis stimmt hier absolut nicht. Wir würden diese Unterkunft definitiv nicht weiter empfehlen.
Wir haben eine Nacht im kleinen Glasiglu verbracht. Die Unterkunft war nicht besonders sauber (Kissen und Bezüge voller Flecken), die Betten extrem ungemütlich, das Essen eine Katastrophe. Eine Nacht in so einem Iglu zu verbringen ist mal ein Erlebnis für sich aber fast 500€ pro Nacht ist hierfür definitiv zu viel. Das Preis-Leistungs-Verhältnis stimmt hier absolut nicht. Wir würden diese Unterkunft definitiv nicht weiter empfehlen.
6
Raphael
4 oct. 2025
·
A séjourné 2 nuits
Alguns bichinhos no quarto mas geral ok
Alguns bichinhos no quarto mas geral ok
10
Sabrina
21 oct. 2024
·
A séjourné 6 nuits
I thoroughly enjoyed the keto glass cabin with it's own sauna inside. It was clean with towels and slippers waiting. The trails were clear and easily walkable, day or night. Food was good and the wait staff were very friendly. My missing luggage was delivered right to my room as soon as it arrived. I'd stay here again
I thoroughly enjoyed the keto glass cabin with it's own sauna inside. It was clean with towels and slippers waiting. The trails were clear and easily walkable, day or night. Food was good and the wait staff were very friendly. My missing luggage was delivered right to my room as soon as it arrived. I'd stay here again
10
Keijo
13 sept. 2024
·
A séjourné 1 nuit
Nice staff and breakfast was good. The cottage was clean and cozy.
Nice staff and breakfast was good. The cottage was clean and cozy.
8
Jun Yong
27 déc. 2025
·
A séjourné 1 nuit
리조트 규모 풍경/분위기, 청결한 객실, 친절하고 즉즉각적인 직원 서비스 등
리조트 규모 풍경/분위기, 청결한 객실, 친절하고 즉즉각적인 직원 서비스 등
10
Abhishek
9 févr. 2025
·
A séjourné 2 nuits
An excellent resort with beautiful, cozy cottages that keep you warm even in extreme temperatures as low as -30°C. The entire experience was very well organized, and the in-room firewood setup is a must-try for a charming and authentic touch. The food is thoughtfully curated, with great consideration for vegetarians, which was a pleasant surprise. Do note that the resort is in the middle of nowhere, offering unparalleled tranquility — but that also means you should carry some snacks for your room. Stepping out in harsh weather conditions requires caution. Overall, a fantastic stay and highly recommended for anyone seeking a serene Arctic escape!
An excellent resort with beautiful, cozy cottages that keep you warm even in extreme temperatures as low as -30°C. The entire experience was very well organized, and the in-room firewood setup is a must-try for a charming and authentic touch. The food is thoughtfully curated, with great consideration for vegetarians, which was a pleasant surprise. Do note that the resort is in the middle of nowhere, offering unparalleled tranquility — but that also means you should carry some snacks for your room. Stepping out in harsh weather conditions requires caution. Overall, a fantastic stay and highly recommended for anyone seeking a serene Arctic escape!
8
tepy
2 janv. 2023
·
A séjourné 19 354 nuits
1.We loved this property. We stayed in the small glass igloo for three nights. Clean, warm, cozy, unique, wonderful grounds, walkable, even the wifi was great when I needed to check-in with work, great experience. BUT- 2. For $600 a night, a tole but no shower? There is room for a shower vs the 200m walks to the barely used shower house. Speaking of the shower house, the sauna hours didn't start until 1700 and were separated by male and female saunas, no combined experience. The breakfast and dinners were included, but were high school cafeteria quality (soups, bread, pasta, with plate cake desserts). No pool, no massage available, no bar open. 3. The front desk staff were heroes, amazing even while working in chaos. All activities meet in the front desk area and people get nervous when it is past the meet time and you are still waiting - so people ask the desk agents. Why not put up a digital sign stating the schedule? You also have to wait in line with the front desk to reserve your dinner time - why not add a digital roster in the rooms, online, or in the lobby, or even a simple clipboard instead of using front desk lines and their time? No pool but you built a massive multimillion dollar art gallery and gift shop? Why not turn the cavernous gallery into an indoor / outdoor pool with saunas, there is room and would give stranded guests a place to go while waiting to check in / check out instead of the lobby looking like the waiting area of a bus station.
1.We loved this property. We stayed in the small glass igloo for three nights. Clean, warm, cozy, unique, wonderful grounds, walkable, even the wifi was great when I needed to check-in with work, great experience. BUT- 2. For $600 a night, a tole but no shower? There is room for a shower vs the 200m walks to the barely used shower house. Speaking of the shower house, the sauna hours didn't start until 1700 and were separated by male and female saunas, no combined experience. The breakfast and dinners were included, but were high school cafeteria quality (soups, bread, pasta, with plate cake desserts). No pool, no massage available, no bar open. 3. The front desk staff were heroes, amazing even while working in chaos. All activities meet in the front desk area and people get nervous when it is past the meet time and you are still waiting - so people ask the desk agents. Why not put up a digital sign stating the schedule? You also have to wait in line with the front desk to reserve your dinner time - why not add a digital roster in the rooms, online, or in the lobby, or even a simple clipboard instead of using front desk lines and their time? No pool but you built a massive multimillion dollar art gallery and gift shop? Why not turn the cavernous gallery into an indoor / outdoor pool with saunas, there is room and would give stranded guests a place to go while waiting to check in / check out instead of the lobby looking like the waiting area of a bus station.
10
Uta
14 mars 2025
·
A séjourné 3 nuits
Great location. Food and Service is very good. Property is very well maintained.
Great location. Food and Service is very good. Property is very well maintained.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les igloos en verre et les cabines Kelo sont accueillants et spéciaux, souvent spacieux et, dans certaines unités, agréés d'un sauna privé et d'une cheminée. Les contreparties comprennent certains igloos de l'East Village sans douche et des plaintes occasionnelles concernant des chambres froides ou un contrôle de la température défaillant.
Avis de voyageur à ce sujet
2
Jay
1 févr. 2025
·
A séjourné 1 nuit
In my igloo there was water driping directly on my bed . When i checked in that time around 5:51 igloo was cold i called up at the reception that how can be it be warm v feeling very cold but no one came. An than water dripping directly on my pillow i n my husband slept on one side that means on one single bed I am really upset with it we had very bad experiences as we spend so much to experiences the igloo stay an that was so bad we couldnt sleep whole night. You all shd take proper maintaneances of the property. We have travel from india to experience igloo stay but unfortunately v had very bad experience un this super cold winter dripping from igloo directly on are head its so bad . I have also shared video of water dripping to your manager i really need a compensation for this on priority.
In my igloo there was water driping directly on my bed . When i checked in that time around 5:51 igloo was cold i called up at the reception that how can be it be warm v feeling very cold but no one came. An than water dripping directly on my pillow i n my husband slept on one side that means on one single bed I am really upset with it we had very bad experiences as we spend so much to experiences the igloo stay an that was so bad we couldnt sleep whole night. You all shd take proper maintaneances of the property. We have travel from india to experience igloo stay but unfortunately v had very bad experience un this super cold winter dripping from igloo directly on are head its so bad . I have also shared video of water dripping to your manager i really need a compensation for this on priority.
8
Romeo
6 mars 2025
·
A séjourné 2 nuits
When we arrived we found that we had booked the east side igloos that have to shower facilities & a long walk through the snow to get to a shared shower room. This was not what we were expecting for such expensive accommodation! Luckily we got help from a great guy named Anastasios who got us into the west side of the property with an upgrade to an igloo with great facilities, where we saw the northern lights! Thank you so much Anastasios for saving our bucket list trip from being a disaster! You have great understanding & very helpful customer service skills! The resort is much better in the west side…east side I would rate not much higher than back packer accommodation at a ridiculous price! The food could be better too for the price!
When we arrived we found that we had booked the east side igloos that have to shower facilities & a long walk through the snow to get to a shared shower room. This was not what we were expecting for such expensive accommodation! Luckily we got help from a great guy named Anastasios who got us into the west side of the property with an upgrade to an igloo with great facilities, where we saw the northern lights! Thank you so much Anastasios for saving our bucket list trip from being a disaster! You have great understanding & very helpful customer service skills! The resort is much better in the west side…east side I would rate not much higher than back packer accommodation at a ridiculous price! The food could be better too for the price!
10
Jana
20 févr. 2025
·
A séjourné 2 nuits
The cozy atmosphere in the igloos and the amazing northern lights what more could you want…
The cozy atmosphere in the igloos and the amazing northern lights what more could you want…
10
Ka Pui
21 nov. 2024
·
A séjourné 4 nuits
We stayed at the Kelo of West Village and it is very clean and cozy where you have your own sauna, bathroom, kitchen and of course the signature igloo. Staff are very helpful and we’ve also met the owner who’s very friendly and welcoming. We’ve stayed 5 nights and 3 nights with eye-visible northern lights. Oh and I have to mention, dinner is surprisingly delicious!!!
We stayed at the Kelo of West Village and it is very clean and cozy where you have your own sauna, bathroom, kitchen and of course the signature igloo. Staff are very helpful and we’ve also met the owner who’s very friendly and welcoming. We’ve stayed 5 nights and 3 nights with eye-visible northern lights. Oh and I have to mention, dinner is surprisingly delicious!!!
10
Krista
27 janv. 2025
·
A séjourné 1 nuit
My fiancé and I just stayed one night in one of the West Village igloos and we couldn’t have been happier. From start to finish everything was absolutely incredible! The ladies in reception were lovely, and extremely helpful and informative. The igloo exceeded all of our expectations. After reading a number of reviews with negatives, I have to say I couldn’t possibly disagree more. It’s enchanting. The workers are friendly. The food was fantastic. The igloo clean and so unique!! It was a once in a lifetime experience that I hope to do again.
My fiancé and I just stayed one night in one of the West Village igloos and we couldn’t have been happier. From start to finish everything was absolutely incredible! The ladies in reception were lovely, and extremely helpful and informative. The igloo exceeded all of our expectations. After reading a number of reviews with negatives, I have to say I couldn’t possibly disagree more. It’s enchanting. The workers are friendly. The food was fantastic. The igloo clean and so unique!! It was a once in a lifetime experience that I hope to do again.
6
felipe de jesus
20 nov. 2022
·
A séjourné 3 nuits
Las habitaciones (kelp con iglú) con temperaturas muy bajas 17 grados hsbia que traer chamarra dentro
Las habitaciones (kelp con iglú) con temperaturas muy bajas 17 grados hsbia que traer chamarra dentro
10
Alison
30 juin 2024
·
A séjourné 6 nuits
We thoroughly enjoyed our stay! This place is one of a kind with glass dome windows in half of our large suite. There are only two of us, but the place can accommodate at least 6. We saw Northern Lights on our last night there and it was an unforgettable sight for a lifetime. The meals were also delicious, coupled with a variety of activities within the resort, such as snowmobiling, reindeer ride, visiting Santa's home etc. We can't wait to go back again soon!
We thoroughly enjoyed our stay! This place is one of a kind with glass dome windows in half of our large suite. There are only two of us, but the place can accommodate at least 6. We saw Northern Lights on our last night there and it was an unforgettable sight for a lifetime. The meals were also delicious, coupled with a variety of activities within the resort, such as snowmobiling, reindeer ride, visiting Santa's home etc. We can't wait to go back again soon!
10
Abhishek
9 févr. 2025
·
A séjourné 2 nuits
An excellent resort with beautiful, cozy cottages that keep you warm even in extreme temperatures as low as -30°C. The entire experience was very well organized, and the in-room firewood setup is a must-try for a charming and authentic touch. The food is thoughtfully curated, with great consideration for vegetarians, which was a pleasant surprise. Do note that the resort is in the middle of nowhere, offering unparalleled tranquility — but that also means you should carry some snacks for your room. Stepping out in harsh weather conditions requires caution. Overall, a fantastic stay and highly recommended for anyone seeking a serene Arctic escape!
An excellent resort with beautiful, cozy cottages that keep you warm even in extreme temperatures as low as -30°C. The entire experience was very well organized, and the in-room firewood setup is a must-try for a charming and authentic touch. The food is thoughtfully curated, with great consideration for vegetarians, which was a pleasant surprise. Do note that the resort is in the middle of nowhere, offering unparalleled tranquility — but that also means you should carry some snacks for your room. Stepping out in harsh weather conditions requires caution. Overall, a fantastic stay and highly recommended for anyone seeking a serene Arctic escape!
8
Girish
2 févr. 2025
·
We had booked the west village chalet and west village igloo for one day each.Though expensive but we felt it was one of a kind experience.The chalet was clean, cosy,spacious and had finnish sauna .There was also a fireplace but you had to pay extra for firewood which we felt could have been included in the price .The igloo was also pretty with bathroom and finnish sauna.You need a shuttle bus to go to bus stop near East village which is free but needs to be coordinated with the reception in advance.Also the lugguage transfer was included which was great considering it was snowing when we arrived.The breafast and dinner was included , the options for breakfast are limited but manageable.The 3 course meal for dinner we opted for Indian menu which turned out good considering the location though the portion was small.We did the reindeer safari here and it was managed well.The staff we encountered throughout our stay were very polite,friendly and accomodating.
We had booked the west village chalet and west village igloo for one day each.Though expensive but we felt it was one of a kind experience.The chalet was clean, cosy,spacious and had finnish sauna .There was also a fireplace but you had to pay extra for firewood which we felt could have been included in the price .The igloo was also pretty with bathroom and finnish sauna.You need a shuttle bus to go to bus stop near East village which is free but needs to be coordinated with the reception in advance.Also the lugguage transfer was included which was great considering it was snowing when we arrived.The breafast and dinner was included , the options for breakfast are limited but manageable.The 3 course meal for dinner we opted for Indian menu which turned out good considering the location though the portion was small.We did the reindeer safari here and it was managed well.The staff we encountered throughout our stay were very polite,friendly and accomodating.
8
tepy
2 janv. 2023
·
A séjourné 19 354 nuits
1.We loved this property. We stayed in the small glass igloo for three nights. Clean, warm, cozy, unique, wonderful grounds, walkable, even the wifi was great when I needed to check-in with work, great experience. BUT- 2. For $600 a night, a tole but no shower? There is room for a shower vs the 200m walks to the barely used shower house. Speaking of the shower house, the sauna hours didn't start until 1700 and were separated by male and female saunas, no combined experience. The breakfast and dinners were included, but were high school cafeteria quality (soups, bread, pasta, with plate cake desserts). No pool, no massage available, no bar open. 3. The front desk staff were heroes, amazing even while working in chaos. All activities meet in the front desk area and people get nervous when it is past the meet time and you are still waiting - so people ask the desk agents. Why not put up a digital sign stating the schedule? You also have to wait in line with the front desk to reserve your dinner time - why not add a digital roster in the rooms, online, or in the lobby, or even a simple clipboard instead of using front desk lines and their time? No pool but you built a massive multimillion dollar art gallery and gift shop? Why not turn the cavernous gallery into an indoor / outdoor pool with saunas, there is room and would give stranded guests a place to go while waiting to check in / check out instead of the lobby looking like the waiting area of a bus station.
1.We loved this property. We stayed in the small glass igloo for three nights. Clean, warm, cozy, unique, wonderful grounds, walkable, even the wifi was great when I needed to check-in with work, great experience. BUT- 2. For $600 a night, a tole but no shower? There is room for a shower vs the 200m walks to the barely used shower house. Speaking of the shower house, the sauna hours didn't start until 1700 and were separated by male and female saunas, no combined experience. The breakfast and dinners were included, but were high school cafeteria quality (soups, bread, pasta, with plate cake desserts). No pool, no massage available, no bar open. 3. The front desk staff were heroes, amazing even while working in chaos. All activities meet in the front desk area and people get nervous when it is past the meet time and you are still waiting - so people ask the desk agents. Why not put up a digital sign stating the schedule? You also have to wait in line with the front desk to reserve your dinner time - why not add a digital roster in the rooms, online, or in the lobby, or even a simple clipboard instead of using front desk lines and their time? No pool but you built a massive multimillion dollar art gallery and gift shop? Why not turn the cavernous gallery into an indoor / outdoor pool with saunas, there is room and would give stranded guests a place to go while waiting to check in / check out instead of the lobby looking like the waiting area of a bus station.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent décrit comme accueillant, accommodant et serviable pour les activités et les améliorations. L'organisation peut être incohérente, avec des signalements de manque de personnel, des réponses lentes ou inflexibles, une coordination limitée des navettes, et parfois de la rudesse ou une mauvaise gestion des problèmes.
Avis de voyageur à ce sujet
10
Steven
9 avr. 2023
·
Best hotel experience ever! The staff (most of them are expats) treated me like a king. They were nice enough to pick me up with their shuttle bus and gave me extra food for missing some meals. Hospitality is so great! I can't thank them enough. They went above and beyond for me. Staying inside the glass igloo as a hotel room is a dream come true. Time does go by very fast, so sleep less and just gaze at the roof as you are laying down. I'm literally the happiest person on Earth. Thanks Kakslauttanen team! You guys are amazing!
Best hotel experience ever! The staff (most of them are expats) treated me like a king. They were nice enough to pick me up with their shuttle bus and gave me extra food for missing some meals. Hospitality is so great! I can't thank them enough. They went above and beyond for me. Staying inside the glass igloo as a hotel room is a dream come true. Time does go by very fast, so sleep less and just gaze at the roof as you are laying down. I'm literally the happiest person on Earth. Thanks Kakslauttanen team! You guys are amazing!
8
amy
3 mars 2025
·
A séjourné 1 nuit
We stayed 2 nights in Feb 2025. First night was at the Glass Igloo then Log Cabin at the East Village. Pros: We chose the East versus West for a more authentic experience. Anastasio at the reception desk was accommodating and welcoming. Food selections at the restaurant for Breakfast and Dinner were great as are the ladies, Mailyn and Rochelle, the servers who always had a smile when you walk in. I see all workers really work hard in doing their jobs including the shuttle drivers and the guy who lit the fireplace in our cabin. CONS: East village Glass Igloos could use some renovations. There were some bugs on the floor. Whoever is in charge of booking is a huge let down. When I booked my Glass Igloo reservation, I mistakenly booked for 2 nights. I immediately sent a message to Kaklaustannen and later with help of Expedia reps to have the 2nd night, NOT CANCEL, but switch to Log cabin for comfort of my husband who is 72 years old. They repeatedly denied even though for it’s for medical reasons since my husband has a bad knee and heart issue. I end up purchasing an extra reservation for the 2nd night so he could be more comfortable at the Log Cabin. So I had 2 reservations for the 2nd night!! The management is downright callous, inconsiderate and greedy.Log cabins are actually cheaper than Glass igloos and I initially booked in Oct ‘24. Plenty of time to switch. Even the Expedia reps tried to help and advocated since it’s for medical reasons but to no avail.
We stayed 2 nights in Feb 2025. First night was at the Glass Igloo then Log Cabin at the East Village. Pros: We chose the East versus West for a more authentic experience. Anastasio at the reception desk was accommodating and welcoming. Food selections at the restaurant for Breakfast and Dinner were great as are the ladies, Mailyn and Rochelle, the servers who always had a smile when you walk in. I see all workers really work hard in doing their jobs including the shuttle drivers and the guy who lit the fireplace in our cabin. CONS: East village Glass Igloos could use some renovations. There were some bugs on the floor. Whoever is in charge of booking is a huge let down. When I booked my Glass Igloo reservation, I mistakenly booked for 2 nights. I immediately sent a message to Kaklaustannen and later with help of Expedia reps to have the 2nd night, NOT CANCEL, but switch to Log cabin for comfort of my husband who is 72 years old. They repeatedly denied even though for it’s for medical reasons since my husband has a bad knee and heart issue. I end up purchasing an extra reservation for the 2nd night so he could be more comfortable at the Log Cabin. So I had 2 reservations for the 2nd night!! The management is downright callous, inconsiderate and greedy.Log cabins are actually cheaper than Glass igloos and I initially booked in Oct ‘24. Plenty of time to switch. Even the Expedia reps tried to help and advocated since it’s for medical reasons but to no avail.
10
Walter
24 févr. 2025
·
A séjourné 5 nuits
Staff was excellent
Staff was excellent
10
Boeywah
26 mars 2024
·
A séjourné 3 nuits
The staff at receptions are very helpful to arrange all activities for us at last minute booking. Really appreciate. The only comment is to equip the igloo with more accommodation facility such as hook at toilet, bigger bin etc.😊
The staff at receptions are very helpful to arrange all activities for us at last minute booking. Really appreciate. The only comment is to equip the igloo with more accommodation facility such as hook at toilet, bigger bin etc.😊
8
Yao-Tsu
26 déc. 2025
·
A séjourné 1 nuit
行李需要自行拖到玻璃屋，下午四點天就黑了，這時候找位置有點困難，感覺整體來說稍微辛苦了一些。 玻璃屋頂上會結冰；現場員工數量似乎不多，關於接駁巴士（shuttle bus）的資訊也需要主動詢問三次以上,每次時間都不太確定,所以如果需要接駁要多留一點時間。 不過，員工在提供服務時態度都非常親切良好。 晚餐和早餐都很好，強烈推薦一定要去酒吧（bar）體驗！
行李需要自行拖到玻璃屋，下午四點天就黑了，這時候找位置有點困難，感覺整體來說稍微辛苦了一些。 玻璃屋頂上會結冰；現場員工數量似乎不多，關於接駁巴士（shuttle bus）的資訊也需要主動詢問三次以上,每次時間都不太確定,所以如果需要接駁要多留一點時間。 不過，員工在提供服務時態度都非常親切良好。 晚餐和早餐都很好，強烈推薦一定要去酒吧（bar）體驗！
10
Christian
11 févr. 2026
·
A séjourné 4 nuits
Personalet var så søde og servicemindet. Hytten vi boede på var super flot
Personalet var så søde og servicemindet. Hytten vi boede på var super flot
2
Puneeth
28 déc. 2022
·
A séjourné 1 nuit
By far, Kakslauttanen artic resort (west village) this was the worst place for us in entire Finland trip. Please, please, please do not recommend this place to anyone else. Horrible customer service, pathetic food and the most disgusting front desk. These people at the front desk should not be in the hospitality industry at all. The price for this trash is an absolute ripoff .
By far, Kakslauttanen artic resort (west village) this was the worst place for us in entire Finland trip. Please, please, please do not recommend this place to anyone else. Horrible customer service, pathetic food and the most disgusting front desk. These people at the front desk should not be in the hospitality industry at all. The price for this trash is an absolute ripoff .
2
Kenny
7 janv. 2024
·
A séjourné 2 nuits
Very bad experience, my friend fell and broke her wrist and the hotel did not have any transportation to go to the hospital, they did not have a pain pill, they called the taxi companies and they could not find a taxi, thank God, someone He offered to take us, we also had 2 activities that same day that we couldn't do and they didn't refund our money. When you arrive you have to carry the suitcases yourself to the room, which are super far away. I don't recommend it. He only cares about making money. he doesn't care about the client, the food was terrible
Very bad experience, my friend fell and broke her wrist and the hotel did not have any transportation to go to the hospital, they did not have a pain pill, they called the taxi companies and they could not find a taxi, thank God, someone He offered to take us, we also had 2 activities that same day that we couldn't do and they didn't refund our money. When you arrive you have to carry the suitcases yourself to the room, which are super far away. I don't recommend it. He only cares about making money. he doesn't care about the client, the food was terrible
6
Fouzia
3 janv. 2025
·
A séjourné 1 nuit
It was a one time event to stay at the glass igloo, we anticipated the weather to be cold but it was unbearable, everyone had to walk back and forth to their cabins/igloo, if they could have offered any shuttle service, it would have been much better. We could not check till 3:15 pm when there check in time was 2pm. We had to contact them multiple times, finally a different very nice receptionist offered us a different igloo which was an upgrade. We were thankful for the upgrade. After reaching our igloo, there was no thermostat and the igloo was extremely cold. We couldn’t reach the front desk so had to walk back in the extreme cold to get someone to fix the heat. The front desk said they were extremely busy and therefore couldn’t respond to the WhatsApp messages. Finally when we back to the igloo, the maintenance guy had increased the heat. We lost our whole evening due to the factors above. This is nothing to do with the resort but we didn’t have any northern lights sighting, of course that was our own luck! We booked our ride back with the resort management, it was 15 minutes late too! Suggestions for the resort management: 1. Increase front desk staff specifically in busy season 2. Provide a shuttle service ( it won’t cost you too much but make the life much easier for your customers)
It was a one time event to stay at the glass igloo, we anticipated the weather to be cold but it was unbearable, everyone had to walk back and forth to their cabins/igloo, if they could have offered any shuttle service, it would have been much better. We could not check till 3:15 pm when there check in time was 2pm. We had to contact them multiple times, finally a different very nice receptionist offered us a different igloo which was an upgrade. We were thankful for the upgrade. After reaching our igloo, there was no thermostat and the igloo was extremely cold. We couldn’t reach the front desk so had to walk back in the extreme cold to get someone to fix the heat. The front desk said they were extremely busy and therefore couldn’t respond to the WhatsApp messages. Finally when we back to the igloo, the maintenance guy had increased the heat. We lost our whole evening due to the factors above. This is nothing to do with the resort but we didn’t have any northern lights sighting, of course that was our own luck! We booked our ride back with the resort management, it was 15 minutes late too! Suggestions for the resort management: 1. Increase front desk staff specifically in busy season 2. Provide a shuttle service ( it won’t cost you too much but make the life much easier for your customers)
10
Brynne
6 oct. 2025
·
A séjourné 3 nuits
Amazing property and experience- and would highly recommend! We came during the off season but the staff were so energetic and accommodating! The reindeer weren’t out yet so they had the hearder put them in the penned section so we could take pictures. Dinner at the resort was fantastic each night! We didn’t get to see the northern lights but the overall experience was 11/10!
Amazing property and experience- and would highly recommend! We came during the off season but the staff were so energetic and accommodating! The reindeer weren’t out yet so they had the hearder put them in the penned section so we could take pictures. Dinner at the resort was fantastic each night! We didn’t get to see the northern lights but the overall experience was 11/10!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre isolé et pittoresque idéal pour l'observation des aurores boréales et les promenades tranquilles dans la nature. L'éloignement des villes signifie des commodités à proximité limitées et un transport potentiellement coûteux ou peu fréquent.
Avis de voyageur à ce sujet
8
Rodrigo
7 janv. 2024
·
A séjourné 1 nuit
In the middle of nowhere
In the middle of nowhere
10
Julie
20 janv. 2025
·
A séjourné 1 nuit
West village is really a beautiful and extraordinary place. The entire property is wonderful. East village has a different character. It’s also charming but not as grand and open space as the west village. The igloos in the west village are gorgeous. If you want to see the northern lights, it’s highly recommended to stay in an igloo. We also stayed in a chalet but had to come out to check the northern lights. Unfortunately, the northern lights tracker in our room didn’t go off when northern lights appeared but saw it when you look up to the sky in the igloo.
West village is really a beautiful and extraordinary place. The entire property is wonderful. East village has a different character. It’s also charming but not as grand and open space as the west village. The igloos in the west village are gorgeous. If you want to see the northern lights, it’s highly recommended to stay in an igloo. We also stayed in a chalet but had to come out to check the northern lights. Unfortunately, the northern lights tracker in our room didn’t go off when northern lights appeared but saw it when you look up to the sky in the igloo.
8
Christelle
16 janv. 2023
·
A séjourné 19 365 nuits
Lage und Glasigloo super
Lage und Glasigloo super
10
Connie
3 mars 2025
·
A séjourné 3 nuits
Great stay in an actual winter wonderland
Great stay in an actual winter wonderland
10
Aditya
14 déc. 2022
·
A séjourné 19 339 nuits
The location of the hotel is perfect if you want to experience Lapland without being in a crowded place
The location of the hotel is perfect if you want to experience Lapland without being in a crowded place
4
Gaetano
6 janv. 2025
·
A séjourné 4 nuits
Overpriced, overrated, overcrowded, understaffed. At peak holiday times this property is just too large to be able to keep a good quality of service. Staff is overstretched and exhausted having to deal with unruly and noisy groups. I would not recommend a stay there to solo travellers or couples. The location is nice but transport to the nearby village is limited and expensive (100 euros return for a 15 km ride!). The menu fixe restaurant has only three choices, two of which Indian (why??). Activities are ok but not well explained at booking: we discovered that a two hour “adventure” actually lasts only 30 minutes as the rest of the time includes transport, dressing up with warmer clothes (included in the price) and explanations/ instructions. Cabins are nice and well heated and they have a private sauna. They have a kitchenette but unless you bring your own food they are useless given the cost of reaching the closest supermarket. At 800 dollars a night we were expecting something with better facilities and service. This resort has neither.
Overpriced, overrated, overcrowded, understaffed. At peak holiday times this property is just too large to be able to keep a good quality of service. Staff is overstretched and exhausted having to deal with unruly and noisy groups. I would not recommend a stay there to solo travellers or couples. The location is nice but transport to the nearby village is limited and expensive (100 euros return for a 15 km ride!). The menu fixe restaurant has only three choices, two of which Indian (why??). Activities are ok but not well explained at booking: we discovered that a two hour “adventure” actually lasts only 30 minutes as the rest of the time includes transport, dressing up with warmer clothes (included in the price) and explanations/ instructions. Cabins are nice and well heated and they have a private sauna. They have a kitchenette but unless you bring your own food they are useless given the cost of reaching the closest supermarket. At 800 dollars a night we were expecting something with better facilities and service. This resort has neither.
8
Annette
13 déc. 2021
·
A séjourné 2 nuits
Omgivelserne i Kakslauttanen er fantastisk og det var en god oplevelse at overnatte i iglo. Desværre var maden i restauranten ikke nogen god oplevelse. Der var ikke - som forventet - flere restauranter og maden var simpelthen ringe.
Omgivelserne i Kakslauttanen er fantastisk og det var en god oplevelse at overnatte i iglo. Desværre var maden i restauranten ikke nogen god oplevelse. Der var ikke - som forventet - flere restauranter og maden var simpelthen ringe.
8
Karen
14 févr. 2022
·
A séjourné 2 nuits
Det var et dejligt ophold, med gode oplevelser. Det eneste der var lidt ærgeligt at vi ikke vidste at det lå så langt væk fra alting, for så havde vi lejeren bil.
Det var et dejligt ophold, med gode oplevelser. Det eneste der var lidt ærgeligt at vi ikke vidste at det lå så langt væk fra alting, for så havde vi lejeren bil.
10
Jana
20 févr. 2025
·
A séjourné 2 nuits
The lodge was amazing. A perfect place to truly relax unwind and watch nature go by. Plus how can you not be happy when you watch the dog sledders whiz by your window
The lodge was amazing. A perfect place to truly relax unwind and watch nature go by. Plus how can you not be happy when you watch the dog sledders whiz by your window
10
Abhishek
9 févr. 2025
·
A séjourné 2 nuits
An excellent resort with beautiful, cozy cottages that keep you warm even in extreme temperatures as low as -30°C. The entire experience was very well organized, and the in-room firewood setup is a must-try for a charming and authentic touch. The food is thoughtfully curated, with great consideration for vegetarians, which was a pleasant surprise. Do note that the resort is in the middle of nowhere, offering unparalleled tranquility — but that also means you should carry some snacks for your room. Stepping out in harsh weather conditions requires caution. Overall, a fantastic stay and highly recommended for anyone seeking a serene Arctic escape!
An excellent resort with beautiful, cozy cottages that keep you warm even in extreme temperatures as low as -30°C. The entire experience was very well organized, and the in-room firewood setup is a must-try for a charming and authentic touch. The food is thoughtfully curated, with great consideration for vegetarians, which was a pleasant surprise. Do note that the resort is in the middle of nowhere, offering unparalleled tranquility — but that also means you should carry some snacks for your room. Stepping out in harsh weather conditions requires caution. Overall, a fantastic stay and highly recommended for anyone seeking a serene Arctic escape!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sont mitigés : certains clients ont apprécié les dîners, les options végétariennes et les petits déjeuners décents, tandis que beaucoup ont évoqué un choix limité, une qualité ou une température inégale, des heures de fermeture anticipées et un seul restaurant ouvert à certains moments.
Avis de voyageur à ce sujet
2
Martin
16 janv. 2026
·
A séjourné 4 nuits
Maten på East Side var fruktansvärd men bra frukost måste jag säga en 4a, stugan var mysig.
Maten på East Side var fruktansvärd men bra frukost måste jag säga en 4a, stugan var mysig.
8
Stephen
7 déc. 2023
·
A séjourné 4 nuits
Dining options are pretty slim but i didnt book this place for the food.
Dining options are pretty slim but i didnt book this place for the food.
6
Yu Chu
24 sept. 2024
·
A séjourné 1 nuit
Despite not being in the high season, with lots of empty rooms available, the hotel staff insisted that the check out time is 10am and was unable to provide a late check-out even if we are willing to pay extra. I can understand if the hotel is really busy, but there were very few rooms occupied during our stay. Also, breakfast was pretty bad too. But the rooms are spacious.
Despite not being in the high season, with lots of empty rooms available, the hotel staff insisted that the check out time is 10am and was unable to provide a late check-out even if we are willing to pay extra. I can understand if the hotel is really busy, but there were very few rooms occupied during our stay. Also, breakfast was pretty bad too. But the rooms are spacious.
10
Marcelo
9 janv. 2026
·
A séjourné 1 nuit
As refeições estavam ótimas, ficamos no kelo igloo que nos deu bastante conforto e a visão da aurora de dentro do quarto. O complexo do hotel é bem bonita e proporciona bastante atividades. Achei apenas o check out muito cedo - 10h foi bem ruim.
As refeições estavam ótimas, ficamos no kelo igloo que nos deu bastante conforto e a visão da aurora de dentro do quarto. O complexo do hotel é bem bonita e proporciona bastante atividades. Achei apenas o check out muito cedo - 10h foi bem ruim.
10
Hashuka
15 mars 2023
·
A séjourné 4 nuits
The resort has a very scenic ambiance. The dining hall is very Finnish using natural resources from the property, I assume. Staff is very knowledgeable and helpful. All the activities organized were fun. A bit disappointed with the food menu. I hope there is an improvement in that area.
The resort has a very scenic ambiance. The dining hall is very Finnish using natural resources from the property, I assume. Staff is very knowledgeable and helpful. All the activities organized were fun. A bit disappointed with the food menu. I hope there is an improvement in that area.
10
Kindel
9 mars 2025
·
A séjourné 3 nuits
Fantastic resort! Only one restaurant was open and the food wasn’t great (it was fine, just not great) but everything else made up for it. We stayed in a lovely Kelo-Glass igloo and absolutely loved it. The activities were fun—best were snowmobile, dog sledding and feeding the reindeer.
Fantastic resort! Only one restaurant was open and the food wasn’t great (it was fine, just not great) but everything else made up for it. We stayed in a lovely Kelo-Glass igloo and absolutely loved it. The activities were fun—best were snowmobile, dog sledding and feeding the reindeer.
10
gabriel
8 févr. 2025
·
A séjourné 1 nuit
Property is great. I stayed in the East Village and frequently took the free shuttle at the front desk to the west village. The staff was very courteous and professional. Walking around the snow covered property was like a Disney movie. The food was not bad. Sometimes I did not like their meat options from their regular menu so I ate from the Indian menu and that was always good. Many vegetarian options. The only disappointment was that there is not much entertainment at night after 8PM. Overall, I would definitely recommend this property. Here are some suggestions before you go: Bring a flash light that fits in your pocket, bring head scarf and winter hat and ski pants. Private Taxi transfer from airport to hotel was $95 euros in January 2025. Rent a regular room and only stay at Igloo for the last night. East village is beautiful and less populated.
Property is great. I stayed in the East Village and frequently took the free shuttle at the front desk to the west village. The staff was very courteous and professional. Walking around the snow covered property was like a Disney movie. The food was not bad. Sometimes I did not like their meat options from their regular menu so I ate from the Indian menu and that was always good. Many vegetarian options. The only disappointment was that there is not much entertainment at night after 8PM. Overall, I would definitely recommend this property. Here are some suggestions before you go: Bring a flash light that fits in your pocket, bring head scarf and winter hat and ski pants. Private Taxi transfer from airport to hotel was $95 euros in January 2025. Rent a regular room and only stay at Igloo for the last night. East village is beautiful and less populated.
8
arnaud
12 févr. 2023
·
A séjourné 1 nuit
Igloo en verre agréable pour dormir avec une belle vue : l'environnement autour est agreable. Cest très joli et agréable. Une bonne expérience pour une nuit insolite. Petit point négatif dans la chambre igloo, il y avait une bouilloire et de quoi faire du café/thé mais aucun gobelet ni verre... donc au final pas de possibilité de se faire une boisson, avec des gobelets ou des verres ca serait plus pratique ! Laccueil à l'arrivée a ete déplorable : une première personne commence a soccuper de mon enregistrement, ensuite cette personne va s'occuper d'autres gens arrivés apres moi, et elle ne reviendra jamais... cest une collègue qui a pris le relais me voyant attendre. Heureusement au depart, le personnel a ete plus efficace et plus agréable. Pour le petit-déjeuner, ca passe (bon pancakes et bonne confiture) en revanche croissant beaucoup trop sec limite de plusieurs jours et mauvaises températures des plats chauds dans les bacs (oeufs, bacon, etc) qui sont froids
Igloo en verre agréable pour dormir avec une belle vue : l'environnement autour est agreable. Cest très joli et agréable. Une bonne expérience pour une nuit insolite. Petit point négatif dans la chambre igloo, il y avait une bouilloire et de quoi faire du café/thé mais aucun gobelet ni verre... donc au final pas de possibilité de se faire une boisson, avec des gobelets ou des verres ca serait plus pratique ! Laccueil à l'arrivée a ete déplorable : une première personne commence a soccuper de mon enregistrement, ensuite cette personne va s'occuper d'autres gens arrivés apres moi, et elle ne reviendra jamais... cest une collègue qui a pris le relais me voyant attendre. Heureusement au depart, le personnel a ete plus efficace et plus agréable. Pour le petit-déjeuner, ca passe (bon pancakes et bonne confiture) en revanche croissant beaucoup trop sec limite de plusieurs jours et mauvaises températures des plats chauds dans les bacs (oeufs, bacon, etc) qui sont froids
10
Uta
14 mars 2025
·
A séjourné 3 nuits
Great location. Food and Service is very good. Property is very well maintained.
Great location. Food and Service is very good. Property is very well maintained.
10
Brynne
6 oct. 2025
·
A séjourné 3 nuits
Amazing property and experience- and would highly recommend! We came during the off season but the staff were so energetic and accommodating! The reindeer weren’t out yet so they had the hearder put them in the penned section so we could take pictures. Dinner at the resort was fantastic each night! We didn’t get to see the northern lights but the overall experience was 11/10!
Amazing property and experience- and would highly recommend! We came during the off season but the staff were so energetic and accommodating! The reindeer weren’t out yet so they had the hearder put them in the penned section so we could take pictures. Dinner at the resort was fantastic each night! We didn’t get to see the northern lights but the overall experience was 11/10!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Priyam
4 avr. 2026
·
A séjourné 2 nuits
Amazing property
Amazing property
10
Brian
25 mars 2026
·
A séjourné 2 nuits
The Kakslauttanen Artic Resort in Lapland, Finland was a spectacular place for a vacation! Our Igloo Cabin was beautiful; it included a sauna and fireplace and easily could have slept a family of six. The property included a planetarium, art museum, event center,and a reindeer/horse enclosure. The cabins were beautifully spaced across a beautiful property. The last night of our stay included an incredible northern lights display as there wasn't a cloud in the sky!
The Kakslauttanen Artic Resort in Lapland, Finland was a spectacular place for a vacation! Our Igloo Cabin was beautiful; it included a sauna and fireplace and easily could have slept a family of six. The property included a planetarium, art museum, event center,and a reindeer/horse enclosure. The cabins were beautifully spaced across a beautiful property. The last night of our stay included an incredible northern lights display as there wasn't a cloud in the sky!
10
Kyle
21 mars 2026
·
A séjourné 2 nuits
The Kelo-Igloo was GORGEOUS! The log work was so beautiful. The fireplace was magical and we enjoyed falling asleep to real fire crackling and a sky view. We appreciated having a sauna in our room and it was so kind that when we arrived late for check-in, they had a dinner box prepared. The same happened for an early checkout, they prepped a a nice breakfast box. The grounds were well maintained and we appreciated having drivers available so that we didn't have to walk everywhere since the property is big. There was a lot of snow and the location is very convenient to IVL airport. Overall, a magical stay -- I am still tracking the northern lights from their aurora app to stay in touch. That was a nice touch. My one suggestion is that I wish everything didn't close so early -- e.g. the Planetarium only has two shows. Majority of people are out doing activities during the show or having breakfast. This would allow guests to truly experience what all Kakslauttanen Arctic Resort has to offer.
The Kelo-Igloo was GORGEOUS! The log work was so beautiful. The fireplace was magical and we enjoyed falling asleep to real fire crackling and a sky view. We appreciated having a sauna in our room and it was so kind that when we arrived late for check-in, they had a dinner box prepared. The same happened for an early checkout, they prepped a a nice breakfast box. The grounds were well maintained and we appreciated having drivers available so that we didn't have to walk everywhere since the property is big. There was a lot of snow and the location is very convenient to IVL airport. Overall, a magical stay -- I am still tracking the northern lights from their aurora app to stay in touch. That was a nice touch. My one suggestion is that I wish everything didn't close so early -- e.g. the Planetarium only has two shows. Majority of people are out doing activities during the show or having breakfast. This would allow guests to truly experience what all Kakslauttanen Arctic Resort has to offer.
10
michael
11 mars 2026
·
A séjourné 2 nuits
I know this place gets some hate because of the prices, and it is very expensive. But I also get that its very far north,and they have a short window of the winter to make money. I did not know that a breakfast buffet and a 3 course dinner were included. I think thats a huge bonus. The food was excellent. I really enjoyed the resort, and I definitely would go back
I know this place gets some hate because of the prices, and it is very expensive. But I also get that its very far north,and they have a short window of the winter to make money. I did not know that a breakfast buffet and a 3 course dinner were included. I think thats a huge bonus. The food was excellent. I really enjoyed the resort, and I definitely would go back
10
Jane
16 févr. 2026
·
A séjourné 3 nuits
It is a bit pricey but the experience is great. We observed auroras every night. The foods included are good. They also have à la carte menu but you will need to pay extra. The igloo is a bit of walk from recreation but they send car to deliver our luggages and picked us up on the day we leave. We had a great time, one of a kind!
It is a bit pricey but the experience is great. We observed auroras every night. The foods included are good. They also have à la carte menu but you will need to pay extra. The igloo is a bit of walk from recreation but they send car to deliver our luggages and picked us up on the day we leave. We had a great time, one of a kind!
Politiques de l’établissement
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Départ
De 14:00 à 21:00
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Prix pour les dates à venir
octobre 2026
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novembre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-07: NO DATA
- 2026-10-08: 288.1314684187317USD
- 2026-10-09: 282.21702480628966USD
- 2026-10-10: 279.68362221313475USD
- 2026-10-11: 279.68362221313475USD
- 2026-10-12: 280.5638022351837USD
- 2026-10-13: 286.8210789175415USD
- 2026-10-14: 277.2278780342102USD
- 2026-10-15: 285.9685301664734USD
- 2026-10-16: 285.9685301664734USD
- 2026-10-17: 286.0186428554535USD
- 2026-10-18: 285.9685301664734USD
- 2026-10-19: 286.0186428554535USD
- 2026-10-20: 285.9685301664734USD
- 2026-10-21: 285.9685301664734USD
- 2026-10-22: 283.13999480278017USD
- 2026-10-23: 285.9685301664734USD
- 2026-10-24: 285.9685301664734USD
- 2026-10-25: 285.9685301664734USD
- 2026-10-26: 285.9685301664734USD
- 2026-10-27: 286.0186428554535USD
- 2026-10-28: 285.9685301664734USD
- 2026-10-29: 285.9685301664734USD
- 2026-10-30: 286.0186428554535USD
- 2026-10-31: 290.95427221847535USD
- 2026-11-01: 551.378299737854USD
- 2026-11-02: 551.4484472369385USD
- 2026-11-03: 551.378299737854USD
- 2026-11-04: 551.4484472369385USD
- 2026-11-05: 556.7080725USD
- 2026-11-06: 556.7080725USD
- 2026-11-07: 551.378299737854USD
- 2026-11-08: 551.378299737854USD
- 2026-11-09: 551.378299737854USD
- 2026-11-10: 551.378299737854USD
- 2026-11-11: 545.6948124888611USD
- 2026-11-12: 551.378299737854USD
- 2026-11-13: 556.7080725USD
- 2026-11-14: 454.17005125900266USD
- 2026-11-15: 551.378299737854USD
- 2026-11-16: 551.378299737854USD
- 2026-11-17: 551.378299737854USD
- 2026-11-18: 551.378299737854USD
- 2026-11-19: 551.378299737854USD
- 2026-11-20: 535.6105791119385USD
- 2026-11-21: 551.378299737854USD
- 2026-11-22: 551.378299737854USD
- 2026-11-23: 551.378299737854USD
- 2026-11-24: 551.378299737854USD
- 2026-11-25: 551.378299737854USD
- 2026-11-26: 545.6948124888611USD
- 2026-11-27: 599.7229979946899USD
- 2026-11-28: 675.985100592041USD
- 2026-11-29: 634.6960088845825USD
- 2026-11-30: 634.6960088845825USD
- 2026-12-01: 629.827909321289USD
- 2026-12-02: 634.846364060669USD
- 2026-12-03: 634.6960088845825USD
- 2026-12-04: 634.776148125USD
- 2026-12-05: 634.6960088845825USD
- 2026-12-06: 687.1604526535034USD
- 2026-12-07: 634.6960088845825USD
La réception est ouverte tous les jours de 09 h 00 à 17 h 00. Les horaires de la réception sont limités. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. La réception est ouverte 24 h/24 en hiver.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur et un détecteur de fumée
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Si vous voyagez avec un animal de compagnie, veuillez contacter l'établissement avant votre arrivée afin de vérifier qu'une chambre accessible aux animaux de compagnie est disponible.
- L'hébergement est gratuit pour les enfants âgés de 2 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie déjà en place.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
- Formalités de départ sans contact disponibles.
- Animaux de compagnie : 40 EUR par animal et par jour
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Lit-bébé : 60.0 EUR par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Chambres non-fumeurs
Centre d'affaires
Organisation d'excursions
Services
Centre d'affaires
Organisation d'excursions
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Rangement d'articles de ski
Activités
Jardin
Pêche
Équitation
Canoë
Randonnée
Evening Entertainment
Mobilier d'extérieur
Général
Restaurant
Chambres non-fumeurs
Sauna
Aire de pique nique/Tables
Déjeuners à emporter
Petit-déjeuner en chambre
Chambre familiale
Snack Bar/Deli
Parking
Parking
Navette aéroport
Parking gratuit
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit