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Polo Santa Monica

From

52 USD

a notte

Polo Santa Monica - Image 1

Polo Santa Monica - Camera

Polo Santa Monica - Camera

Polo Santa Monica - Reception

Polo Santa Monica - Bagno

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From

52 USD

a notte

Informazioni su questa struttura

Comfortable hotel in Cusco with complimentary breakfast and flat-screen TVs in all rooms.

Wi-fi gratuito
Ascensore
Colazione gratuita
24-Hour Front Desk
Parking (Self) (surcharge)
Smoke-Free Property

Posizione

Jiron Ricardo Palma 3 distrito wanchaq, Santa Monica, Cuzco, Perù

Real Plaza Cusco (0.6 miglia)

Hospital Regional del Cusco (0.8 miglia)

Mercado de Ttio (1 miglia)

Università nazionale di Sant'Antonio Abate di Cusco (1.1 miglia)

Cittadella di Mauk'allaqta (1.3 miglia)

Chiesa La Iglesia de Jesucristo de los Santos de los Ultimos Dias (1.3 miglia)

Altre informazioni sulla posizione

Opzioni camera

6

Camera doppia, 2 letti singoli

Dettagli della camera

2 Letti Singoli

Posti letto: 2

215 ft²

Wi-Fi (gratuito)

Bagno privato

TV

7

Camera tripla

Dettagli della camera

3× Letti Singoli

Posti letto: 3

269 ft²

Wi-Fi (gratuito)

Bagno privato

TV

11

Camera doppia

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

215 ft²

Wi-Fi (gratuito)

Bagno privato

TV

7

Camera singola

Dettagli della camera

1 Letto Singolo

194 ft²

Wi-Fi (gratuito)

Bagno privato

TV

Recensioni degli ospiti su Polo Santa Monica

7.8

Buono

Sulla base di 218 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'Hotel Polo Santa Monica, i viaggiatori evidenziano una posizione comoda vicino all'aeroporto, in una zona tranquilla e residenziale, e camere generalmente moderne e con un buon rapporto qualità-prezzo, ma segnalano anche alcuni aspetti negativi, come la distanza dal centro di Cusco, occasionali problemi di rumore e la disposizione delle camere con vasche o docce aperte sulla camera da letto.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

All'Hotel Polo Santa Monica, i viaggiatori evidenziano una posizione comoda vicino all'aeroporto, in una zona tranquilla e residenziale, e camere generalmente moderne e con un buon rapporto qualità-prezzo, ma segnalano anche alcuni aspetti negativi, come la distanza dal centro di Cusco, occasionali problemi di rumore e la disposizione delle camere con vasche o docce aperte sulla camera da letto.

Il feedback sul servizio è contrastante: molti lodano il personale gentile e disponibile e la facilità di prendere un taxi, mentre diversi segnalano interazioni scortesi o mancanza di risposta alla reception e barriere linguistiche. Molte recensioni menzionano stanze fredde con riscaldamento limitato e acqua calda lenta o irregolare, oltre a occasionali problemi con il Wi-Fi. La colazione varia da semplice a buona, ma spesso manca di varietà; alcuni segnalano cibo di scarsa qualità o un servizio lento al ristorante. Nel complesso, è consigliabile aspettarsi una base economica e funzionale vicino all'aeroporto piuttosto che un soggiorno centrale e con tutti i servizi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

I servizi sono essenziali: è disponibile un parcheggio coperto, ma gli spazi sono ristretti e limitati. Alcuni notano che il servizio di trasferimento aeroportuale non è gratuito, contrariamente a quanto potrebbe essere indicato.

Recensioni degli ospiti correlate

8

Robert

6 mag 2024

·

Soggiorno di 1 notte

There are few restaurants within walking distance and they all close by 10pm so don't arrive late. The parking garage is horrible. There are very few spaces and all are designed for small vehicles. By allowing larger vehicles to park, fewer cars fit. The room was very nice and the amenities were as well.

There are few restaurants within walking distance and they all close by 10pm so don't arrive late. The parking garage is horrible. There are very few spaces and all are designed for small vehicles. By allowing larger vehicles to park, fewer cars fit. The room was very nice and the amenities were as well.

8

Rachel

21 mar 2025

·

Soggiorno di 1 notte

This was a nice property, especially for the price. Nice area of the city and easy to get a taxi to the city center. Expedia says airport shuttle is included but just know it is not free, but is inexpensive (30sols or about 10us dollars). The staff were very helpful in getting the taxi set up how we.

This was a nice property, especially for the price. Nice area of the city and easy to get a taxi to the city center. Expedia says airport shuttle is included but just know it is not free, but is inexpensive (30sols or about 10us dollars). The staff were very helpful in getting the taxi set up how we.

10

Ciro

10 gen 2024

·

Soggiorno di 1 notte

Ótimas habitações, mas a garagem para veículos maiores é dificultoso ao estacionar ou no momento de sair.

Ótimas habitações, mas a garagem para veículos maiores é dificultoso ao estacionar ou no momento de sair.

8

JAGDISH

19 ott 2024

·

Soggiorno di 1 notte

Lovely hotel near the airport. Friendly staff. Garage parking. Large room with 2 beds. Good breakfast.

Lovely hotel near the airport. Friendly staff. Garage parking. Large room with 2 beds. Good breakfast.

2

Andrew

17 dic 2023

·

Soggiorno di 5 notti

The hotel is set in a residential area. It is approximately a 15 to 20 minute ride to the downtown Square of Cusco. Upon check-in, the girl behind the desk was very helpful. There was no recommendations or any information given about the area in which we were staying. We were given an average room facing the front. The window opened, which was quite nice to allow fresh air in. The room had a king size bed, which was basically two twins pushed together. The room did not have a hairdryer or iron or ironing board. The room did have a very large bathtub. However, if you are traveling with someone that you do not wish them to view you naked, the set up is not ideal. The room did not have a secondary lock, nor did it have a deadbolt.. the room did not have a do not disturb sign and housekeeping came into the room several times once While I was completely naked laying in bed. if you are a light sleeper at the top of the entry door, there is a frosted glass that illuminates every time someone walks down the hallway. Also across the street you’ll notice all hours of the night barking dogs. The hotel does offer hot tea and coco tea however, you constantly have to remind the front desk to refill the hot water as it is not on a set schedule. Every morning from 6 am to 9 am there will be a very modest breakfast offered on the first floor. Not recommended for international travelers. Spend more money and be downtown.

The hotel is set in a residential area. It is approximately a 15 to 20 minute ride to the downtown Square of Cusco. Upon check-in, the girl behind the desk was very helpful. There was no recommendations or any information given about the area in which we were staying. We were given an average room facing the front. The window opened, which was quite nice to allow fresh air in. The room had a king size bed, which was basically two twins pushed together. The room did not have a hairdryer or iron or ironing board. The room did have a very large bathtub. However, if you are traveling with someone that you do not wish them to view you naked, the set up is not ideal. The room did not have a secondary lock, nor did it have a deadbolt.. the room did not have a do not disturb sign and housekeeping came into the room several times once While I was completely naked laying in bed. if you are a light sleeper at the top of the entry door, there is a frosted glass that illuminates every time someone walks down the hallway. Also across the street you’ll notice all hours of the night barking dogs. The hotel does offer hot tea and coco tea however, you constantly have to remind the front desk to refill the hot water as it is not on a set schedule. Every morning from 6 am to 9 am there will be a very modest breakfast offered on the first floor. Not recommended for international travelers. Spend more money and be downtown.

10

Marcus martyn Le

19 nov 2024

·

Soggiorno di 12 notti

It was nice and modern and some floors still being. Built. Quite a long way from the old town bit Ubers are so cheap it was not a problem. Felt safe at all times

It was nice and modern and some floors still being. Built. Quite a long way from the old town bit Ubers are so cheap it was not a problem. Felt safe at all times

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Pulizia

Il feedback sulla pulizia è contrastante: molti descrivono le camere come pulite e ben tenute, ma diversi segnalano polvere, pavimenti sporchi, muffa o peli sul letto.

Recensioni degli ospiti correlate

4

Dave

4 lug 2024

·

Soggiorno di 2 notti

This is an inexpensive two star property in which you get what you pay for. The room had extensive amounts of mould present on the ceiling and walls - particularly near the shower.

This is an inexpensive two star property in which you get what you pay for. The room had extensive amounts of mould present on the ceiling and walls - particularly near the shower.

10

Dolores

12 apr 2024

·

Soggiorno di 3 notti

Muy buen hotel , servicio , limpieza

Muy buen hotel , servicio , limpieza

10

Tigist

9 set 2024

·

Soggiorno di 2 notti

Very nice clean and helpful staff

Very nice clean and helpful staff

2

Melanie

1 dic 2023

·

Soggiorno di 1 notte

Mi estancia en el Hotel Polo Santa Monica estuvo plagada de inconvenientes y desatenciones. A mi llegada, me cobraron un impuesto adicional por una estadía superior a 30 días en Perú, un cargo del que nunca antes había oído hablar y considerando que tengo las visa necesaria para mi estadía. La habitación tenía el piso sucio, lo que ya de por sí disminuyó notablemente mi confort. Adicionalmente una de las mayores dificultades que enfrenté fue la conectividad a internet. El wifi funcionaba únicamente cerca de la puerta de la habitación, lo que me impidió trabajar cómodamente en la mesa o desde la cama. Esta limitación fue especialmente problemática para mí, ya que viajo constantemente por trabajo y placer, y requiero de una conexión estable para mis actividades. La atención en recepción durante el turno matutino, fue desganada y poco profesional. Además, al pedir realizar un late checkout de apenas dos horas adicionales, me cobraron 40 soles, una política que nunca había experimentado en ningún hotel. Lo más preocupante fue que, al intentar pagar esta tarifa, ninguna de mis tarjetas de crédito “funcionó”, lo que me obligó a pagar en efectivo sin recibir ninguna boleta o comprobante oficial. Curiosamente, mis tarjetas funcionaron sin problemas después de este incidente. En resumen, mi experiencia en el Hotel Polo Santa Monica fue sumamente negativa. No me sentí bienvenida ni adecuadamente atendida, no me hospedaría nuevamente ni lo recomendaría a otros viajeros.

Mi estancia en el Hotel Polo Santa Monica estuvo plagada de inconvenientes y desatenciones. A mi llegada, me cobraron un impuesto adicional por una estadía superior a 30 días en Perú, un cargo del que nunca antes había oído hablar y considerando que tengo las visa necesaria para mi estadía. La habitación tenía el piso sucio, lo que ya de por sí disminuyó notablemente mi confort. Adicionalmente una de las mayores dificultades que enfrenté fue la conectividad a internet. El wifi funcionaba únicamente cerca de la puerta de la habitación, lo que me impidió trabajar cómodamente en la mesa o desde la cama. Esta limitación fue especialmente problemática para mí, ya que viajo constantemente por trabajo y placer, y requiero de una conexión estable para mis actividades. La atención en recepción durante el turno matutino, fue desganada y poco profesional. Además, al pedir realizar un late checkout de apenas dos horas adicionales, me cobraron 40 soles, una política que nunca había experimentado en ningún hotel. Lo más preocupante fue que, al intentar pagar esta tarifa, ninguna de mis tarjetas de crédito “funcionó”, lo que me obligó a pagar en efectivo sin recibir ninguna boleta o comprobante oficial. Curiosamente, mis tarjetas funcionaron sin problemas después de este incidente. En resumen, mi experiencia en el Hotel Polo Santa Monica fue sumamente negativa. No me sentí bienvenida ni adecuadamente atendida, no me hospedaría nuevamente ni lo recomendaría a otros viajeros.

8

T

30 nov 2023

·

Soggiorno di 2 notti

Loved the hotel cleanliness, staff and services. Location is in residential neighborhood with no attractions nearby.

Loved the hotel cleanliness, staff and services. Location is in residential neighborhood with no attractions nearby.

8

Andrea

5 gen 2025

·

Soggiorno di 5 notti

Muy bonito hotel y lo limpiaban todos los días

Muy bonito hotel y lo limpiaban todos los días

10

Florinda Alejo

17 set 2024

·

Soggiorno di 2 notti

Friendly staff, good service, nice and clean and quiet.

Friendly staff, good service, nice and clean and quiet.

6

Aline

6 giu 2024

·

Soggiorno di 1 notte

Gostei muito da localização e da estrutura. Porem, o quarto estava com poeira e o edredom estava muito empoeirado. Espirrei a noite toda. No quesito sustentabilidade, abrir o chuveiro e esperar 5 minutos para que chegasse agua quente, não é nada sustentável.

Gostei muito da localização e da estrutura. Porem, o quarto estava com poeira e o edredom estava muito empoeirado. Espirrei a noite toda. No quesito sustentabilidade, abrir o chuveiro e esperar 5 minutos para que chegasse agua quente, não é nada sustentável.

8

Neil

5 lug 2025

·

Soggiorno di 1 notte

The room (410) had a great view over the airport and the shower was fantastic. The only complaint was that we had a 3 bed room and one of the beds had hair and dirt in the bed. We only needed 2 beds so it wasn't an issue.

The room (410) had a great view over the airport and the shower was fantastic. The only complaint was that we had a 3 bed room and one of the beds had hair and dirt in the bed. We only needed 2 beds so it wasn't an issue.

8

Hazel

4 apr 2025

·

Soggiorno di 1 notte

The hotel wasn’t close to the city center rather in a residential area, hence more quiet. The room was clean, bed comfortable. The only negative I can see is a tub in the middle of the room. It was weird.

The hotel wasn’t close to the city center rather in a residential area, hence more quiet. The room was clean, bed comfortable. The only negative I can see is a tub in the middle of the room. It was weird.

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Camere

Le camere sono moderne e spesso spaziose, con letti comodi e vista; alcune hanno vasche o docce aperte sulla camera da letto, cosa che alcuni hanno trovato scomoda. Molte recensioni menzionano stanze fredde con riscaldamento limitato, occasionali problemi di rumore e una connessione Wi-Fi incostante.

Recensioni degli ospiti correlate

10

Shawn

9 mag 2024

·

Soggiorno di 2 notti

Easy location from the airport. Clean and modern rooms. We had two different rooms: In one room the mattress was rock hard and in the other room is was so soft you sunk right into it. Would like to see better mattresses used.

Easy location from the airport. Clean and modern rooms. We had two different rooms: In one room the mattress was rock hard and in the other room is was so soft you sunk right into it. Would like to see better mattresses used.

6

Charlotte

26 nov 2024

·

Soggiorno di 3 notti

Chambres très mal insonorisées on entend les voisins des chambres supérieures et inférieures tousser!! Le sol de notre chambre était sal (l arrière du tapis de bain était noir). Il a fallu se battre chaque jour pour avoir des serviettes de toilettes pour trois personnes. Je trouve dommage quee personnel dans un hôtel ne soit pas capable de parler quelques mots d anglais mais nous nous en sommes sorti avec le traducteur. Petit déjeuner complet et diversifié. Eau chaude.

Chambres très mal insonorisées on entend les voisins des chambres supérieures et inférieures tousser!! Le sol de notre chambre était sal (l arrière du tapis de bain était noir). Il a fallu se battre chaque jour pour avoir des serviettes de toilettes pour trois personnes. Je trouve dommage quee personnel dans un hôtel ne soit pas capable de parler quelques mots d anglais mais nous nous en sommes sorti avec le traducteur. Petit déjeuner complet et diversifié. Eau chaude.

8

Dedra

8 feb 2024

·

Soggiorno di 5 notti

The property was a great selection for the price. The room looked exactly as advertised. The only problem with check-in was my reservation through Expedia was not being found when arrived. It was a little noisy having a room by the street. Barking dogs and passing cars but not bad enough to not be able to sleep. The staff are very welcoming and friendly but DO NOT speak English. The breakfast is very slim to none with options. Be prepared to be hungry shortly after breakfast. Easy transportation out, in, to and from. It's an 18 min drive from the historic center and maybe 10-12 from the airport. All in all, I would stay again if I had too.

The property was a great selection for the price. The room looked exactly as advertised. The only problem with check-in was my reservation through Expedia was not being found when arrived. It was a little noisy having a room by the street. Barking dogs and passing cars but not bad enough to not be able to sleep. The staff are very welcoming and friendly but DO NOT speak English. The breakfast is very slim to none with options. Be prepared to be hungry shortly after breakfast. Easy transportation out, in, to and from. It's an 18 min drive from the historic center and maybe 10-12 from the airport. All in all, I would stay again if I had too.

8

Brunna

13 mag 2025

·

Soggiorno di 1 notte

Ficamos apenas uma noite como transito. Mas achei ruim o chuveiro ser dentro do quarto, separado apenas por uma cortina em frente a cama, era muito frio para tomar banho, rsrsr. Mas o quarto é bem grande, e usamos muito os chás que ficam na recepção, pois foi na nossa chegada a altitude. No outro dia pegamos um transporte para o vale sagrado então a hospedagem nos atendeu.

Ficamos apenas uma noite como transito. Mas achei ruim o chuveiro ser dentro do quarto, separado apenas por uma cortina em frente a cama, era muito frio para tomar banho, rsrsr. Mas o quarto é bem grande, e usamos muito os chás que ficam na recepção, pois foi na nossa chegada a altitude. No outro dia pegamos um transporte para o vale sagrado então a hospedagem nos atendeu.

2

Mai

1 gen 2025

·

Soggiorno di 2 notti

Significant language barrier. Managed to communicate by translating using chat GP. Major issues - cold room, no working heater - non functional shower and no hot water. Got moved to a new room which also did not have a heater. I asked for drinking water and I was told the hotel does not provide water. I have to buy it from the restaurant. Something so basic. This was very disappointing, like would I be expected to but water in the middle of the night? It was also a nightmare just trying to ask for a cup to use in the room. They run this poorly I would not recommend this.

Significant language barrier. Managed to communicate by translating using chat GP. Major issues - cold room, no working heater - non functional shower and no hot water. Got moved to a new room which also did not have a heater. I asked for drinking water and I was told the hotel does not provide water. I have to buy it from the restaurant. Something so basic. This was very disappointing, like would I be expected to but water in the middle of the night? It was also a nightmare just trying to ask for a cup to use in the room. They run this poorly I would not recommend this.

6

Carlos R

15 apr 2024

·

Soggiorno di 4 notti

El hotel es bueno pero es EXCLUSIVAMENTE para parejas (nosotros somos hermana y hermano) por la disposición de las habitaciones, por ejemplo una tina dentro de la misma habitación es imposible de usar o tener solo un vano entre el dormitorio y el baño. SUPER INCOMODO salvo que sean parejas de esposos o amantes fortuitos! DEBERIAN ADVERTIR de eso en su presentación del hotel.

El hotel es bueno pero es EXCLUSIVAMENTE para parejas (nosotros somos hermana y hermano) por la disposición de las habitaciones, por ejemplo una tina dentro de la misma habitación es imposible de usar o tener solo un vano entre el dormitorio y el baño. SUPER INCOMODO salvo que sean parejas de esposos o amantes fortuitos! DEBERIAN ADVERTIR de eso en su presentación del hotel.

2

Alexandra

12 lug 2024

·

Soggiorno di 1 notte

Las camas súper duras, el agua fría, sin calefacción nada cómo las fotos

Las camas súper duras, el agua fría, sin calefacción nada cómo las fotos

8

Neil

5 lug 2025

·

Soggiorno di 1 notte

The room (410) had a great view over the airport and the shower was fantastic. The only complaint was that we had a 3 bed room and one of the beds had hair and dirt in the bed. We only needed 2 beds so it wasn't an issue.

The room (410) had a great view over the airport and the shower was fantastic. The only complaint was that we had a 3 bed room and one of the beds had hair and dirt in the bed. We only needed 2 beds so it wasn't an issue.

6

Armin

14 giu 2024

·

Soggiorno di 4 notti

Die Empfangsdame konnte leider kein Englisch und war wenig hilfsbereit. Der Rest des Personals war sehr nett. Das Wifi war leider am Abend (Zimmer 109) extrem schlecht.

Die Empfangsdame konnte leider kein Englisch und war wenig hilfsbereit. Der Rest des Personals war sehr nett. Das Wifi war leider am Abend (Zimmer 109) extrem schlecht.

8

Hazel

4 apr 2025

·

Soggiorno di 1 notte

The hotel wasn’t close to the city center rather in a residential area, hence more quiet. The room was clean, bed comfortable. The only negative I can see is a tub in the middle of the room. It was weird.

The hotel wasn’t close to the city center rather in a residential area, hence more quiet. The room was clean, bed comfortable. The only negative I can see is a tub in the middle of the room. It was weird.

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Servizio

Il servizio è incoerente: molti ospiti elogiano il personale cordiale e disponibile e la facilità di prendere un taxi, mentre altri segnalano comportamenti scortesi o mancanza di risposta alla reception, problemi con le prenotazioni e una conoscenza limitata dell'inglese.

Recensioni degli ospiti correlate

10

Jackie

28 gen 2025

·

Soggiorno di 2 notti

We really enjoyed our stay here. The staff were great and it was in a nice area. We stored our bags here while we did a 4 day trek as well and they took good care of our things including my friends insulin which they kept in the fridge for us. Comfortable beds, good breakfast, walking to lots of restaurant options. A little bit of noise because of its closeness to the airport.

We really enjoyed our stay here. The staff were great and it was in a nice area. We stored our bags here while we did a 4 day trek as well and they took good care of our things including my friends insulin which they kept in the fridge for us. Comfortable beds, good breakfast, walking to lots of restaurant options. A little bit of noise because of its closeness to the airport.

4

Dagmar Pena

16 set 2024

·

Soggiorno di 2 notti

First they did a late Check inn with excuses that rooms were still in the cleaning procces. Then they din't check our reservation correctly and told us that they understand we reserve just one night and we deal with this making them review the reservation abd correct their record, later the room has no tv remote and when we query for one they ignore us abd my husband end up twice in the front desk just to be help with this. For this reason we don't recomend this Hotel.

First they did a late Check inn with excuses that rooms were still in the cleaning procces. Then they din't check our reservation correctly and told us that they understand we reserve just one night and we deal with this making them review the reservation abd correct their record, later the room has no tv remote and when we query for one they ignore us abd my husband end up twice in the front desk just to be help with this. For this reason we don't recomend this Hotel.

8

Enrique A.

12 set 2024

·

Soggiorno di 2 notti

El personal del Counter de Recepcion, mal capacitado, informa mal y hace pasar malos momentos. Trabajan como si les importara un bledo el pasajero. Deben tener mucha demanda. No recomendado para viajes por trabajo pues vas a necesitar Factura y ahi viene el problema.

El personal del Counter de Recepcion, mal capacitado, informa mal y hace pasar malos momentos. Trabajan como si les importara un bledo el pasajero. Deben tener mucha demanda. No recomendado para viajes por trabajo pues vas a necesitar Factura y ahi viene el problema.

2

Melanie

1 dic 2023

·

Soggiorno di 1 notte

Mi estancia en el Hotel Polo Santa Monica estuvo plagada de inconvenientes y desatenciones. A mi llegada, me cobraron un impuesto adicional por una estadía superior a 30 días en Perú, un cargo del que nunca antes había oído hablar y considerando que tengo las visa necesaria para mi estadía. La habitación tenía el piso sucio, lo que ya de por sí disminuyó notablemente mi confort. Adicionalmente una de las mayores dificultades que enfrenté fue la conectividad a internet. El wifi funcionaba únicamente cerca de la puerta de la habitación, lo que me impidió trabajar cómodamente en la mesa o desde la cama. Esta limitación fue especialmente problemática para mí, ya que viajo constantemente por trabajo y placer, y requiero de una conexión estable para mis actividades. La atención en recepción durante el turno matutino, fue desganada y poco profesional. Además, al pedir realizar un late checkout de apenas dos horas adicionales, me cobraron 40 soles, una política que nunca había experimentado en ningún hotel. Lo más preocupante fue que, al intentar pagar esta tarifa, ninguna de mis tarjetas de crédito “funcionó”, lo que me obligó a pagar en efectivo sin recibir ninguna boleta o comprobante oficial. Curiosamente, mis tarjetas funcionaron sin problemas después de este incidente. En resumen, mi experiencia en el Hotel Polo Santa Monica fue sumamente negativa. No me sentí bienvenida ni adecuadamente atendida, no me hospedaría nuevamente ni lo recomendaría a otros viajeros.

Mi estancia en el Hotel Polo Santa Monica estuvo plagada de inconvenientes y desatenciones. A mi llegada, me cobraron un impuesto adicional por una estadía superior a 30 días en Perú, un cargo del que nunca antes había oído hablar y considerando que tengo las visa necesaria para mi estadía. La habitación tenía el piso sucio, lo que ya de por sí disminuyó notablemente mi confort. Adicionalmente una de las mayores dificultades que enfrenté fue la conectividad a internet. El wifi funcionaba únicamente cerca de la puerta de la habitación, lo que me impidió trabajar cómodamente en la mesa o desde la cama. Esta limitación fue especialmente problemática para mí, ya que viajo constantemente por trabajo y placer, y requiero de una conexión estable para mis actividades. La atención en recepción durante el turno matutino, fue desganada y poco profesional. Además, al pedir realizar un late checkout de apenas dos horas adicionales, me cobraron 40 soles, una política que nunca había experimentado en ningún hotel. Lo más preocupante fue que, al intentar pagar esta tarifa, ninguna de mis tarjetas de crédito “funcionó”, lo que me obligó a pagar en efectivo sin recibir ninguna boleta o comprobante oficial. Curiosamente, mis tarjetas funcionaron sin problemas después de este incidente. En resumen, mi experiencia en el Hotel Polo Santa Monica fue sumamente negativa. No me sentí bienvenida ni adecuadamente atendida, no me hospedaría nuevamente ni lo recomendaría a otros viajeros.

10

Jackie

28 gen 2025

·

Soggiorno di 1 notte

Really enjoyed the stay here. Staff were great, comfortable beds, safe area with lots of restaurants in walking distance. Only a short cab to the main plaza. They stored our bags for the 4 day trek we did and everything was safe, including my friends insulin which they kept in the fridge for us. A little noise because of the airport being so close.

Really enjoyed the stay here. Staff were great, comfortable beds, safe area with lots of restaurants in walking distance. Only a short cab to the main plaza. They stored our bags for the 4 day trek we did and everything was safe, including my friends insulin which they kept in the fridge for us. A little noise because of the airport being so close.

10

Greg

2 ago 2025

·

Soggiorno di 1 notte

Located close to the airport. Due to flight delays we checked in to freshen up just 2 hours before checkout. The front desk staff was very accommodating. Helped us locate our taxi to Ollantaytambo as well. This is a great place for a overnight stay close to the airport.

Located close to the airport. Due to flight delays we checked in to freshen up just 2 hours before checkout. The front desk staff was very accommodating. Helped us locate our taxi to Ollantaytambo as well. This is a great place for a overnight stay close to the airport.

4

Tsz Ching

4 mag 2025

·

Soggiorno di 3 notti

對於酒店員工十分不滿首先是態度冷淡並且無法滿足客人要求，由於酒店職員不懂英文，難以溝通，職員會選擇先協助懂西班牙文的客人。而面對本人所提出之要求，一而再再而三地忽略。本人出門前向櫃枱職員提出要求提供多一個枕頭及暖爐，職員表示會於清潔房間時放進房間。其後本人回到房間，不但沒有完成本人要求，更收走了早前向櫃枱職員借的風筒！本人親身到櫃枱再次表示需求，職員態度欠佳，沒有正面回覆何時會提供所需的物件，你需要多次向職員查詢才有回覆。當我收到職員提供之暖爐時，我同時要求的枕頭，並沒有提供，又需要我再次向職員查詢！我從未試過入住酒店出現類似體驗，本人對此酒店十分不滿！位置偏僻，對於旅遊人士絕不友善！

對於酒店員工十分不滿首先是態度冷淡並且無法滿足客人要求，由於酒店職員不懂英文，難以溝通，職員會選擇先協助懂西班牙文的客人。而面對本人所提出之要求，一而再再而三地忽略。本人出門前向櫃枱職員提出要求提供多一個枕頭及暖爐，職員表示會於清潔房間時放進房間。其後本人回到房間，不但沒有完成本人要求，更收走了早前向櫃枱職員借的風筒！本人親身到櫃枱再次表示需求，職員態度欠佳，沒有正面回覆何時會提供所需的物件，你需要多次向職員查詢才有回覆。當我收到職員提供之暖爐時，我同時要求的枕頭，並沒有提供，又需要我再次向職員查詢！我從未試過入住酒店出現類似體驗，本人對此酒店十分不滿！位置偏僻，對於旅遊人士絕不友善！

6

Pamela

2 ott 2025

·

Soggiorno di 1 notte

HORRIBLE check-in experience. Super unhelpful and unfriendly front desk staff. I had accidentally booked the wrong dates for my stay, and the women at the front desk said they'd clean a new room and help us swap the dates. They told my friend and I to wait, so we did. About 30 minutes later, we went to check on the progress and there was a different woman working there. She knew nothing about what we were waiting for. I then proceeded to change the booking here in Expedia, and after showing her the updated booking she told us we had to pay a tax, which was fine and we were expecting that. I'm not fluent in Spanish but my friend is, and apparently it didn't matter how many times my friend told her we'd pay the tax, she basically kept telling us there was nothing she could "do to help us." Finally, after about 20 minutes of going back and forth with this woman, she somehow miraculously decided she would accept our tax payment so we could get into our room. VERY CONFUSING and I still to this day have no idea why she was giving us such a hard time. The room was okay, and breakfast was decent. The gentleman working the breakfast buffet was very kind and is the only reason why I gave "staff & service" 2 stars, because everyone else we interacted with was rude and dismissive. The price is good but like they say, you get what you pay for.

HORRIBLE check-in experience. Super unhelpful and unfriendly front desk staff. I had accidentally booked the wrong dates for my stay, and the women at the front desk said they'd clean a new room and help us swap the dates. They told my friend and I to wait, so we did. About 30 minutes later, we went to check on the progress and there was a different woman working there. She knew nothing about what we were waiting for. I then proceeded to change the booking here in Expedia, and after showing her the updated booking she told us we had to pay a tax, which was fine and we were expecting that. I'm not fluent in Spanish but my friend is, and apparently it didn't matter how many times my friend told her we'd pay the tax, she basically kept telling us there was nothing she could "do to help us." Finally, after about 20 minutes of going back and forth with this woman, she somehow miraculously decided she would accept our tax payment so we could get into our room. VERY CONFUSING and I still to this day have no idea why she was giving us such a hard time. The room was okay, and breakfast was decent. The gentleman working the breakfast buffet was very kind and is the only reason why I gave "staff & service" 2 stars, because everyone else we interacted with was rude and dismissive. The price is good but like they say, you get what you pay for.

10

Florinda Alejo

17 set 2024

·

Soggiorno di 2 notti

Friendly staff, good service, nice and clean and quiet.

Friendly staff, good service, nice and clean and quiet.

6

Armin

14 giu 2024

·

Soggiorno di 4 notti

Die Empfangsdame konnte leider kein Englisch und war wenig hilfsbereit. Der Rest des Personals war sehr nett. Das Wifi war leider am Abend (Zimmer 109) extrem schlecht.

Die Empfangsdame konnte leider kein Englisch und war wenig hilfsbereit. Der Rest des Personals war sehr nett. Das Wifi war leider am Abend (Zimmer 109) extrem schlecht.

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Posizione

Comodo per soggiorni vicino all'aeroporto, in una zona residenziale tranquilla, ma lontano dal centro storico, quindi sono necessari taxi o servizi di ride-sharing. Alcuni hanno trovato ristoranti e negozi raggiungibili a piedi.

Recensioni degli ospiti correlate

8

Tamieka

30 giu 2025

·

Soggiorno di 4 notti

It was ok property was like 8 out of 10 it’s like out of the city so you have to take a cab for every

It was ok property was like 8 out of 10 it’s like out of the city so you have to take a cab for every

10

Ryoma

11 nov 2024

·

Soggiorno di 3 notti

まだ近隣でも新しいホテルのようです。空港から、道が空いていれば10分です。逆に有名な広場などクスコの主要観光地は徒歩だと1時間くらいかかってしまうので、Uber必須です。また、飲み物やお菓子を売っているお店も近くにないので、街に出た時に買いだめが必要です。

まだ近隣でも新しいホテルのようです。空港から、道が空いていれば10分です。逆に有名な広場などクスコの主要観光地は徒歩だと1時間くらいかかってしまうので、Uber必須です。また、飲み物やお菓子を売っているお店も近くにないので、街に出た時に買いだめが必要です。

10

Aida Lizbeth

3 dic 2024

·

Soggiorno di 7 notti

Buen lugar para alojarse, está lejos del centro, pero puedes ir en taxi. Por 10 soles el viaje

Buen lugar para alojarse, está lejos del centro, pero puedes ir en taxi. Por 10 soles el viaje

10

Mike

14 mar 2022

·

Soggiorno di 2 notti

Great place to stay. Fun to explore the neighborhood. Many interesting shops and restaurants nearby. Staff were friendly, rooms were spacious with nice view. Low cost, great value.

Great place to stay. Fun to explore the neighborhood. Many interesting shops and restaurants nearby. Staff were friendly, rooms were spacious with nice view. Low cost, great value.

10

Jackie

28 gen 2025

·

Soggiorno di 1 notte

Really enjoyed the stay here. Staff were great, comfortable beds, safe area with lots of restaurants in walking distance. Only a short cab to the main plaza. They stored our bags for the 4 day trek we did and everything was safe, including my friends insulin which they kept in the fridge for us. A little noise because of the airport being so close.

Really enjoyed the stay here. Staff were great, comfortable beds, safe area with lots of restaurants in walking distance. Only a short cab to the main plaza. They stored our bags for the 4 day trek we did and everything was safe, including my friends insulin which they kept in the fridge for us. A little noise because of the airport being so close.

10

Greg

2 ago 2025

·

Soggiorno di 1 notte

Located close to the airport. Due to flight delays we checked in to freshen up just 2 hours before checkout. The front desk staff was very accommodating. Helped us locate our taxi to Ollantaytambo as well. This is a great place for a overnight stay close to the airport.

Located close to the airport. Due to flight delays we checked in to freshen up just 2 hours before checkout. The front desk staff was very accommodating. Helped us locate our taxi to Ollantaytambo as well. This is a great place for a overnight stay close to the airport.

8

T

30 nov 2023

·

Soggiorno di 2 notti

Loved the hotel cleanliness, staff and services. Location is in residential neighborhood with no attractions nearby.

Loved the hotel cleanliness, staff and services. Location is in residential neighborhood with no attractions nearby.

10

Mykhaylo

8 mag 2024

·

Soggiorno di 1 notte

Good hotel close to the airport

Good hotel close to the airport

8

Sarah-jade

26 ott 2024

·

Soggiorno di 2 notti

Far from the historic centre but is located in a more residential sector, which makes it perfect to discover little bakeries.

Far from the historic centre but is located in a more residential sector, which makes it perfect to discover little bakeries.

8

Hazel

4 apr 2025

·

Soggiorno di 1 notte

The hotel wasn’t close to the city center rather in a residential area, hence more quiet. The room was clean, bed comfortable. The only negative I can see is a tub in the middle of the room. It was weird.

The hotel wasn’t close to the city center rather in a residential area, hence more quiet. The room was clean, bed comfortable. The only negative I can see is a tub in the middle of the room. It was weird.

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Ristorazione

La colazione varia da semplice a buona, con commenti ripetuti sulla limitata varietà. Alcune recensioni menzionano scarsa qualità del cibo o un servizio lento al ristorante.

Recensioni degli ospiti correlate

10

ana guillermina

12 feb 2023

·

Soggiorno di 5 notti

Me encantó el trato del personal como el joven Erick ,muy servicial,nos apoyó en todo lo que necesitamos . Lo que no me gustó fue el desayuno nada de variedad pero muy recomendado .

Me encantó el trato del personal como el joven Erick ,muy servicial,nos apoyó en todo lo que necesitamos . Lo que no me gustó fue el desayuno nada de variedad pero muy recomendado .

8

Dedra

8 feb 2024

·

Soggiorno di 5 notti

The property was a great selection for the price. The room looked exactly as advertised. The only problem with check-in was my reservation through Expedia was not being found when arrived. It was a little noisy having a room by the street. Barking dogs and passing cars but not bad enough to not be able to sleep. The staff are very welcoming and friendly but DO NOT speak English. The breakfast is very slim to none with options. Be prepared to be hungry shortly after breakfast. Easy transportation out, in, to and from. It's an 18 min drive from the historic center and maybe 10-12 from the airport. All in all, I would stay again if I had too.

The property was a great selection for the price. The room looked exactly as advertised. The only problem with check-in was my reservation through Expedia was not being found when arrived. It was a little noisy having a room by the street. Barking dogs and passing cars but not bad enough to not be able to sleep. The staff are very welcoming and friendly but DO NOT speak English. The breakfast is very slim to none with options. Be prepared to be hungry shortly after breakfast. Easy transportation out, in, to and from. It's an 18 min drive from the historic center and maybe 10-12 from the airport. All in all, I would stay again if I had too.

4

Diana

29 set 2025

·

Soggiorno di 1 notte

The room was great and very close to the airport. However the service was poor. It took 2 e mails and several days to respond to a request I sent to book an airport transfer. When we arrived it had not been booked. Worse still the food we ordered was awful. Dry, recooked chips… and it took 45 minutes to arrive despite us being the only customers. The staff were rude, and more interested in their puppy than serving us. The puppy pooed on the floor of the restaurant.

The room was great and very close to the airport. However the service was poor. It took 2 e mails and several days to respond to a request I sent to book an airport transfer. When we arrived it had not been booked. Worse still the food we ordered was awful. Dry, recooked chips… and it took 45 minutes to arrive despite us being the only customers. The staff were rude, and more interested in their puppy than serving us. The puppy pooed on the floor of the restaurant.

10

Monica

6 ott 2022

·

Soggiorno di 1 notte

Es un hotel bastante moderno todas las instalaciones son modernas y nuevas buen desayuno suficiente y variado para la tarifa cumple totalmente sólo considerar que está un poco alejado de la plaza de armas que los taxis por una mínima tarifa te llevan

Es un hotel bastante moderno todas las instalaciones son modernas y nuevas buen desayuno suficiente y variado para la tarifa cumple totalmente sólo considerar que está un poco alejado de la plaza de armas que los taxis por una mínima tarifa te llevan

10

Souhail

11 ago 2024

·

Soggiorno di 1 notte

Great affordable place to stay. Water toman while to warm up at the shower however, other than that breakfast was great, had wifi, and walking distance to a main avaneu

Great affordable place to stay. Water toman while to warm up at the shower however, other than that breakfast was great, had wifi, and walking distance to a main avaneu

4

EMILIA ELAINE

5 nov 2024

·

Soggiorno di 2 notti

A estrutura do hotel é boa, cama confortável, porém café da manhã deixa muito a desejar. Basicamente não tinha como variar nada. 1 opção de pão e ainda ruim. Nem cheguei a tomar café no outro dia. chegamos na madrugada, restaurante fechado e pedi pra comprar uma água ou me arranjar um copo com água pois estava com muita sede (vinha de uma viagem de trem), simplesmente não tinha água. Atendente não deu outra opção a não ser esperar até o outro dia pra comprar ou eu sair (em plena 1 da manhã) pra ver se um mercado no final da rua estava aberto. detalhe, o restaurante era embaixo e na prateleira cheia de bebida porém não podia pegar. Enfim, pelo atendimento pessimo, não voltaria.

A estrutura do hotel é boa, cama confortável, porém café da manhã deixa muito a desejar. Basicamente não tinha como variar nada. 1 opção de pão e ainda ruim. Nem cheguei a tomar café no outro dia. chegamos na madrugada, restaurante fechado e pedi pra comprar uma água ou me arranjar um copo com água pois estava com muita sede (vinha de uma viagem de trem), simplesmente não tinha água. Atendente não deu outra opção a não ser esperar até o outro dia pra comprar ou eu sair (em plena 1 da manhã) pra ver se um mercado no final da rua estava aberto. detalhe, o restaurante era embaixo e na prateleira cheia de bebida porém não podia pegar. Enfim, pelo atendimento pessimo, não voltaria.

6

Pamela

2 ott 2025

·

Soggiorno di 1 notte

HORRIBLE check-in experience. Super unhelpful and unfriendly front desk staff. I had accidentally booked the wrong dates for my stay, and the women at the front desk said they'd clean a new room and help us swap the dates. They told my friend and I to wait, so we did. About 30 minutes later, we went to check on the progress and there was a different woman working there. She knew nothing about what we were waiting for. I then proceeded to change the booking here in Expedia, and after showing her the updated booking she told us we had to pay a tax, which was fine and we were expecting that. I'm not fluent in Spanish but my friend is, and apparently it didn't matter how many times my friend told her we'd pay the tax, she basically kept telling us there was nothing she could "do to help us." Finally, after about 20 minutes of going back and forth with this woman, she somehow miraculously decided she would accept our tax payment so we could get into our room. VERY CONFUSING and I still to this day have no idea why she was giving us such a hard time. The room was okay, and breakfast was decent. The gentleman working the breakfast buffet was very kind and is the only reason why I gave "staff & service" 2 stars, because everyone else we interacted with was rude and dismissive. The price is good but like they say, you get what you pay for.

HORRIBLE check-in experience. Super unhelpful and unfriendly front desk staff. I had accidentally booked the wrong dates for my stay, and the women at the front desk said they'd clean a new room and help us swap the dates. They told my friend and I to wait, so we did. About 30 minutes later, we went to check on the progress and there was a different woman working there. She knew nothing about what we were waiting for. I then proceeded to change the booking here in Expedia, and after showing her the updated booking she told us we had to pay a tax, which was fine and we were expecting that. I'm not fluent in Spanish but my friend is, and apparently it didn't matter how many times my friend told her we'd pay the tax, she basically kept telling us there was nothing she could "do to help us." Finally, after about 20 minutes of going back and forth with this woman, she somehow miraculously decided she would accept our tax payment so we could get into our room. VERY CONFUSING and I still to this day have no idea why she was giving us such a hard time. The room was okay, and breakfast was decent. The gentleman working the breakfast buffet was very kind and is the only reason why I gave "staff & service" 2 stars, because everyone else we interacted with was rude and dismissive. The price is good but like they say, you get what you pay for.

8

Sebastian Miguel

22 mag 2024

·

Soggiorno di 4 notti

Llegando al hotel para hacer mi ingreso la señorita que me atendió, fue bastante descortés y con muy mala actitud hacia uno como cliente, la habitación solo careció de calor ya que estaba bastante fría y por último el desayuno muy malo ya que nunca existió variedad.

Llegando al hotel para hacer mi ingreso la señorita que me atendió, fue bastante descortés y con muy mala actitud hacia uno como cliente, la habitación solo careció de calor ya que estaba bastante fría y por último el desayuno muy malo ya que nunca existió variedad.

8

JAGDISH

19 ott 2024

·

Soggiorno di 1 notte

Lovely hotel near the airport. Friendly staff. Garage parking. Large room with 2 beds. Good breakfast.

Lovely hotel near the airport. Friendly staff. Garage parking. Large room with 2 beds. Good breakfast.

8

Arianny

23 ott 2024

·

Soggiorno di 1 notte

Very nice place, breakfast could be better and have more options (scrambled eggs ) orange juice…….

Very nice place, breakfast could be better and have more options (scrambled eggs ) orange juice…….

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4

Heather

24 apr 2026

·

Soggiorno di 1 notte

Rooms were freezing, hot water took more than 10 minutes to arrive, staff spoke zero English. Bedding was clean, food was reasonable, about on a par with a Motel 6 in Alabama.

Rooms were freezing, hot water took more than 10 minutes to arrive, staff spoke zero English. Bedding was clean, food was reasonable, about on a par with a Motel 6 in Alabama.

8

Casey

18 apr 2026

·

Soggiorno di 1 notte

For a cheaper hotel I couldn’t ask for anything better. Rooms were clean and comfy. Breakfast was busy and food was sub par. 4 out of 5. I do recommend.

For a cheaper hotel I couldn’t ask for anything better. Rooms were clean and comfy. Breakfast was busy and food was sub par. 4 out of 5. I do recommend.

10

Yoslaida

23 mar 2026

·

Soggiorno di 6 notti

The room was extremely clean, the food at the restaurant is nothing less than amazing... you don't really need to leave for dinner they have a nice menu and the staff is always ready and willing to help. I did have to ask for a heater as we went and the temps were between 45-50 degrees and I'm from south florida so that's a bit cold for us.

The room was extremely clean, the food at the restaurant is nothing less than amazing... you don't really need to leave for dinner they have a nice menu and the staff is always ready and willing to help. I did have to ask for a heater as we went and the temps were between 45-50 degrees and I'm from south florida so that's a bit cold for us.

4

Kathleen

7 mar 2026

·

Soggiorno di 1 notte

Solo estuve una noche no pude aprovechar el desayuno y cuando llegué no encontraban mi reserva en el sistema.

Solo estuve una noche no pude aprovechar el desayuno y cuando llegué no encontraban mi reserva en el sistema.

8

Justine

6 mar 2026

·

Soggiorno di 5 notti

El hotel se ve bien y el personal es muy atento , para ir a comprar cositas si necesita uno salir y caminar 6 cuadras jaja , pero de ahí en fuera todo bien 👌

El hotel se ve bien y el personal es muy atento , para ir a comprar cositas si necesita uno salir y caminar 6 cuadras jaja , pero de ahí en fuera todo bien 👌

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 11:00 alle 20:00

Prima delle 10:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

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Prezzi per le prossime date

settembre 2026

ottobre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Contatta la struttura in anticipo per prendere accordi per il check-in. I recapiti sono indicati sulla conferma della prenotazione. Se prevedi di arrivare dopo le ore 20:00 contatta la struttura in anticipo, utilizzando i recapiti indicati sulla conferma della prenotazione. Gli ospiti devono contattare la struttura in anticipo per ricevere le istruzioni relative al check-in. Al loro arrivo, saranno accolti dal personale alla reception. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti

In Perù, i minori di 18 anni possono soggiornare in una struttura solo se accompagnati da un genitore, un tutore legale o un responsabile debitamente autorizzato. La struttura può chiedere agli accompagnatori adulti di fornire il loro documento d'identità, quello del minore e un'eventuale autorizzazione autenticata. Si consiglia a chi intende viaggiare con bambini di consultare il consolato peruviano prima di partire per ricevere ulteriori istruzioni.
In base alla legislazione peruviana, non si accettano pagamenti in contanti per importi superiori a 2.000 PEN o 500 USD. I pagamenti con importi superiori devono essere corrisposti tramite carta di credito o altri metodi di pagamento approvati dalla struttura e dalle leggi locali. Non è possibile ripartire i pagamenti in valute diverse.
Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.

Parcheggio non assistito: 10 PEN al giorno

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.