Sheraton Kosgoda Turtle Beach Resort

Propreté et service inexistants. Le personnel passe son temps à vouloir vous soutirer de l’argent. Nous avons payé 2 fois les courses des chauffeurs proposés par l’hôtel Le prix du check out est à la tête du client sans aucune logique (même prix quelque soit le type de chambre) Prélèvement sur la carte sans prévenir la veille du départ Prix des petits déjeuner facturés le double du tarif normal Prix des soins spa affichés hors taxe sans prévenir Non respect des indications DND (ne pas déranger). Le personnel frappe et entre dans votre chambre. Chaussons usagés donnés dans les chambres. Plage payante pour les transats Un séjour épuisant tant il fallait esquiver les arnaques et rappeler les bons usages d’un service 5 étoiles !!!

Both the breakfast and dinner buffets were fresh with a good range of choices, regularly changed. All the staff were friendly and helpful. Methuli on the front desk was particularly helpful. I highly recommend this hotel and look forward to planning a return visit

The property is always under repair or maintenance. The floors do smell like dirty mop and towels, bed sheets and pillowcases all had a red stain. I did show the staff and he said he will inform the manager. The property around the hotel is nice, the breakfast was decent. I probably will not stay here in the future.

This is a nice property with food served in the restaurant being tasty. Staff is friendly and good amenities for children. They had a fire performance at night

From the check-in to the last day of our stay, the Management and staff were very friendly, caring and hospitable. Lovely location overlooking the ocean. Great food with verity of flavours and options. Thoroughly enjoyed the local seafood choices. Memorable Sri Lankan experience.