Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Stop by the lodge's restaurant, Ski Lodge Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 2200 for children;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: JPY 10000 per accommodation, per night (for stays between 01 December - 31 March)
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.