CheckIn Restrictions
Late check-in fee: 20-percent of room rate for check-in between 11:00 PM and 6:00 AM;
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: THB 200 per pet (varies based on length of stay); Service animals are exempt from fees;
Front Desk Services
Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Guests are required to download the property's Whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Rollaway bed fee: THB 800.0 per night; One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding;
Dining
Enjoy a meal at Maya Cafe bar or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.Fee for English breakfast: approximately THB 200 for adults and THB 200 for children;