Name: BYPILLOW Crosstown
Address: 12 Calle de Jesús y María, Madrid, Comunità di Madrid, ES
Price range: 99 USD–504 USD per night
Rating: 8.9

Cosa pensano gli ospiti

All'hotel BYPILLOW Crosstown, i viaggiatori apprezzano la posizione centrale, vicino alla metropolitana, e il personale costantemente cordiale e disponibile. Le camere sono generalmente moderne e pulite, ma spesso compatte, con diverse recensioni che notano uno spazio limitato e un isolamento acustico variabile a seconda della posizione.

Diversi ospiti hanno riscontrato problemi con il controllo del condizionatore o camere calde, che a volte hanno richiesto interventi. Molti hanno apprezzato i servizi pratici come i depositi gratuiti e il facile deposito bagagli, ma alcuni hanno segnalato mancanze nelle pulizie, odori sgradevoli e occasionali problemi di manutenzione. Una scelta pratica per brevi soggiorni in città.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

I servizi sono essenziali ma utili, con depositi gratuiti e deposito bagagli apprezzati prima o dopo il check-in. Alcuni ospiti hanno riscontrato problemi di ristrutturazione o manutenzione, come malfunzionamenti dell'elettricità o della TV.

Recensioni degli ospiti correlate

10

Lucy

25 apr 2024

·

Soggiorno di 6 notti

Most amazing & welcoming stay! Highly Recommend for those who want a city break. The staff were absolutely amazing & helpful! Great locker room after checked out for luggage also :)

10

TAKAHIRO

18 nov 2025

·

Soggiorno di 1 notte

スタッフの対応、清潔な部屋、設備など、全てとても良かった！！また利用したいです

8

Michael

19 set 2025

·

Soggiorno di 3 notti

Overall a decent hotel. I’d stay here again. WiFi was good. The standard room was large and newly refurbished. A large bathroom. Close to the Metro and grocery stores a Carrefour and Lidl. A couple things: no safe in the room, the AC temp was set by the front desk reception and the water temperature in the shower fluctuated from warm to cold in the morning. Overall good value.

10

Bevin

23 ott 2023

·

Soggiorno di 2 notti

Friendly staff clean facility. Good location.

10

Zachariah

8 set 2024

·

Soggiorno di 1 notte

Very nice staff. They had lockers to put your belongings in case you arrive before check in. Clean and quiet as well.

8

Jonathan

12 nov 2024

·

Soggiorno di 2 notti

I enjoyed my stay at Crosstown ByPillow. The location was very good for South of the centre of madrid food and drink, but also only less than 5 mins to a metro stop which has line 1 which goes up through centro. I was initially given a room where the toilet flush wasn't working. After a failed attempt at fixing I was found a new room. Service at the front desk was always very friendly and helpful of all the people I encountered.

10

Regina

21 giu 2023

·

Soggiorno di 2 notti

Este hotel es lo único q necesitas para pasar unos lindos días en Madrid, muy buenas instalaciones, camas cómodas, lockers por si te vas más tarde q el check out, los servicios funcionan, aire acondicionado, agua caliente, etc. Lo mejor, la recepciones, muy amables y atentos todos los chicos. Espero encontrarlos nuevamente por allí.

10

YT

26 feb 2026

·

Soggiorno di 4 notti

convenient location, friendly staff, good amenities and facilities including free lockers.

10

Rebecca

16 ott 2025

·

Soggiorno di 3 notti

Great location - near to a cafe, supermarket and metro stop and only a short walk right into the heart of Madrid but keeps you away from the hustle & bustle to give a quieter hub. Clean, modern, facilities exactly what you need! Staff very friendly and everything very easy to use!

4

CHUI MEI

24 giu 2023

·

Soggiorno di 1 notte

This hotel obviously is not ready for public. For my first day check-in, still see renovation on the ground floor on the go. Staffs are polite and helpful, but room facility has not yet well installed and cleaned after renovation. Strong smell from new renovation, toilet floor is full with renovation dust. Electricity of the room flash out every 15 mins. It's in late June pretty hot in Madrid, air-con got turned off because of electricity supply flash out. Pretty annoying. I paid for no good comfort stay at all . Bed is comfortable, but still in winter blanket, with no air-con, hard to sleep in. Room design is great, but don't know why there has no small desk or table for placing stuff or eating, a bit inconvenient when you got something want to drop off. TV is new, but not yet connected. No signals. I was got tired to complain as only stay in one night. Completely bad experience. Digital door lock at my room 211 did not work well. Finally have to get a special access card from reception! Strange.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

La maggior parte delle recensioni descrive spazi puliti e ben mantenuti, ma diversi ospiti hanno segnalato problemi come odori persistenti (tra cui fumo o scarichi), occasionali tracce di polvere o formiche, e pulizie irregolari.

Recensioni degli ospiti correlate

10

Ho-yeon

8 gen 2026

·

Soggiorno di 1 notte

위치와 가격 청결함이 너무 좋았습니다

8

DIANE

5 lug 2025

·

Soggiorno di 6 notti

Room could use a dusting and floor washed, but linens and bathroom clean. Ants in the bathroom, which didn't bother us. Efficient use of small space for comfort. Nice to have a hot water kettle to make coffee/tea (provided) and the biscuit and bottle of water are nice addition.

6

Alessandra

18 ott 2025

·

Soggiorno di 3 notti

Personale alla reception gentilissimo, pulizia della camera scarsa e bagno maleodorante stanza 404 posizione hotel centrale in zona non tranquilla durante la notte

2

Elina

4 apr 2024

·

Soggiorno di 2 notti

Nos quedamos 2 noches, la habitacion olia micho a tabaco y el baño tambien. Pedimos si podian hacer algo y digeron que mandarian a la limpieza. El olor persistió las 2 noches y era muy desagradable.

10

yorgis

22 giu 2023

·

Soggiorno di 3 notti

Really satisfied with this hotel, great room, spacious and clean, outstanding crew. Very well recommended

10

Rebecca

16 ott 2025

·

Soggiorno di 3 notti

Great location - near to a cafe, supermarket and metro stop and only a short walk right into the heart of Madrid but keeps you away from the hustle & bustle to give a quieter hub. Clean, modern, facilities exactly what you need! Staff very friendly and everything very easy to use!

10

Reina

2 set 2025

·

Soggiorno di 4 notti

The staff was friendly and accommodating. Many interesting places were walking distance from the property. I wish the room itself had been cleaner and in better condition but overall, it was okay. Only spent time in the room to sleep and shower.

6

Noelene

20 ott 2025

·

Soggiorno di 3 notti

The room was clean & cool but very small with no outlook. Great central location, close to restaurants and shops.

10

Taeyeon

21 gen 2026

·

Soggiorno di 4 notti

객실이 깨끗하고, 청소도 자주 잘 해주셨어요! 데스크 직원 분도 너무 친절하셨답니다. 무엇보다 위치 하나만큼은 정말 기가 막히네요. 다만 방 자체가 엄청 좋고 그런건 아니고 딱 있을 것만 있는 느낌입니다!

8

Farnoosh

11 set 2023

·

Soggiorno di 3 notti

Great location and great staff. Juan at the front desk was super helpful and nice. The only thing that was not positive for us was that there was a slight off-putting smell in our room. Other than that it was very clean and walkable to almost all the spots we wanted to visit.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Le camere variano da singole compatte ad alcuni spazi più ampi e recentemente ristrutturati; molti notano layout ristretti con spazio di archiviazione limitato. L'isolamento acustico varia a seconda della camera e diverse recensioni citano condizionatori difficili da controllare o inefficienti, con conseguenti soggiorni caldi.

Recensioni degli ospiti correlate

4

Amoye

5 dic 2024

·

Soggiorno di 2 notti

The room looked ok but it was as super small no space to even open luggage properly. The bathroom you could smell the drainage and it permiated the room. Also the AC Unit did not work so I had to open windows

4

Victor

13 nov 2023

·

Soggiorno di 4 notti

Very noisy, especially on the weekend. The AC was not working, heater instead. It was too hot for us. The only way was opening the windows to get a fresh air. But it was extremely noisy even we are on the 5th floor. The room was tiny. Just enough to you to walk and sleep. The only good thing is the convenient and walkable to anywhere.

8

Daniela

25 set 2025

·

Soggiorno di 2 notti

Very comfortable bed and pillows- tight on space around the bed and no room to leave suitcase open; I had a sigle occupancy room hence that might be the issue. I had a room on the back so it was very quiet. Reception staff helpful and welcoming. Toiletries provided.

10

Justine

15 set 2025

·

Soggiorno di 3 notti

The hotel is well placed for the metro and for getting into the heart of the city. The staff on reception were really pleasant and helpful, especially around the air con which kept turning itself off. The standard of the room was high for this price bracket with bright, comfortable furnishings and a spacious, clean bathroom. The cost of hotels in Madrid seems pretty high, but this felt like a very good find!

8

Michael

19 set 2025

·

Soggiorno di 3 notti

Overall a decent hotel. I’d stay here again. WiFi was good. The standard room was large and newly refurbished. A large bathroom. Close to the Metro and grocery stores a Carrefour and Lidl. A couple things: no safe in the room, the AC temp was set by the front desk reception and the water temperature in the shower fluctuated from warm to cold in the morning. Overall good value.

6

John

11 lug 2024

·

Soggiorno di 1 notte

They ‘upgraded’ my room, but ended up on the Main Street, at street level so very noisy if I wanted to open the window.

8

Darcey

17 ago 2025

·

Soggiorno di 1 notte

The place was nice but very small for 4 people. We didn't mind since we were just staying the night. There was a lot of people out and around near the hotel way past midnight but it wasn't too noisy. Very hot in the room and could not adjust the central air. Daytime temps in Madrid were over 100 degrees farenheit. We understood that the air conditioning didn't go on till we were in the room but it took a long time to cool down. Overall we had a very nice stay for one night. The staff were wonderful!!

6

Ryan H

26 nov 2025

·

Soggiorno di 3 notti

Udmærket, billigt og små fine værelser.

6

Noelene

20 ott 2025

·

Soggiorno di 3 notti

The room was clean & cool but very small with no outlook. Great central location, close to restaurants and shops.

8

Timm

20 dic 2023

·

gutes Stadthotel in Madrid. Die Lage Nahe Sol ist perfekt. U-Bahn Station um die Ecke. Sauberes Hotel. Ich hatte ein Einzelzimmer, dieses war sehr klein. Kein Kleiderschrank oder Ablagefläche vorhanden. Ich würde ein Doppelzimmer empfehlen, auch zur Alleinbenutzung. Aber im großen und ganzen durchaus weiterzuempfehlen 👍

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il servizio è ampiamente elogiato per la sua cordialità, attenzione e disponibilità alla reception, con personale pronto ad assistere in caso di problemi e a soddisfare esigenze dell'ultimo minuto o tardive. Una rara lamentela riguardava il follow-up per un caricabatterie smarrito.

Recensioni degli ospiti correlate

10

Sankar

1 apr 2025

·

Soggiorno di 2 notti

Friendly and helpful staff. Palace, Opera, Sol area walkable

10

Tyler

11 ott 2024

·

Soggiorno di 1 notte

We booked extremely last minute and It was very easy. The staff was incredibly kind and helpful. We got an upgrade and the room is very cute! Very walkable and many dining options. Cannot recommend enough!

10

César

24 dic 2025

·

Soggiorno di 3 notti

Todo es increíble, buena atención, buena vibra.

8

Darcey

17 ago 2025

·

Soggiorno di 1 notte

The place was nice but very small for 4 people. We didn't mind since we were just staying the night. There was a lot of people out and around near the hotel way past midnight but it wasn't too noisy. Very hot in the room and could not adjust the central air. Daytime temps in Madrid were over 100 degrees farenheit. We understood that the air conditioning didn't go on till we were in the room but it took a long time to cool down. Overall we had a very nice stay for one night. The staff were wonderful!!

10

Paul

12 nov 2025

·

Soggiorno di 2 notti

Great room, terrific staff, great location!

10

Eileen

18 nov 2025

·

Soggiorno di 1 notte

great staff, friendly, convenient to met

10

YT

26 feb 2026

·

Soggiorno di 4 notti

convenient location, friendly staff, good amenities and facilities including free lockers.

10

Rebecca

16 ott 2025

·

Soggiorno di 3 notti

Great location - near to a cafe, supermarket and metro stop and only a short walk right into the heart of Madrid but keeps you away from the hustle & bustle to give a quieter hub. Clean, modern, facilities exactly what you need! Staff very friendly and everything very easy to use!

4

Takanori

25 apr 2024

·

Soggiorno di 1 notte

I definitely left my mobile phone charger in the room and went back for it after check-out, but the reception staff did not check it with me as they were told that housekeeping had not reported it. I felt it was unkind.

10

Taeyeon

21 gen 2026

·

Soggiorno di 4 notti

객실이 깨끗하고, 청소도 자주 잘 해주셨어요! 데스크 직원 분도 너무 친절하셨답니다. 무엇보다 위치 하나만큼은 정말 기가 막히네요. 다만 방 자체가 엄청 좋고 그런건 아니고 딱 있을 것만 있는 느낌입니다!

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Posizione

In posizione centrale e facilmente esplorabile a piedi, vicino alle fermate della metropolitana e alle principali attrazioni come Sol, con numerosi bar e ristoranti nelle vicinanze. Alcuni hanno notato che la zona circostante può essere vivace e meno tranquilla di notte.

Recensioni degli ospiti correlate

10

Sankar

1 apr 2025

·

Soggiorno di 2 notti

Friendly and helpful staff. Palace, Opera, Sol area walkable

10

Yessica

27 mag 2025

·

Soggiorno di 2 notti

Muy bien ubicado

10

Javier

3 ago 2025

·

Soggiorno di 4 notti

Not bad for the price and walkable to restaurants and coffee shops. It’s also a less than 5 minute walk to the subway station.

10

Justine

15 set 2025

·

Soggiorno di 3 notti

The hotel is well placed for the metro and for getting into the heart of the city. The staff on reception were really pleasant and helpful, especially around the air con which kept turning itself off. The standard of the room was high for this price bracket with bright, comfortable furnishings and a spacious, clean bathroom. The cost of hotels in Madrid seems pretty high, but this felt like a very good find!

6

Alessandra

18 ott 2025

·

Soggiorno di 3 notti

Personale alla reception gentilissimo, pulizia della camera scarsa e bagno maleodorante stanza 404 posizione hotel centrale in zona non tranquilla durante la notte

10

Paul

12 nov 2025

·

Soggiorno di 2 notti

Great room, terrific staff, great location!

10

Peter R

28 set 2025

·

Soggiorno di 2 notti

Great location. Many good bars and restaurants within walking distance. Close to the subway as well.

10

YT

26 feb 2026

·

Soggiorno di 4 notti

convenient location, friendly staff, good amenities and facilities including free lockers.

10

Rebecca

16 ott 2025

·

Soggiorno di 3 notti

Great location - near to a cafe, supermarket and metro stop and only a short walk right into the heart of Madrid but keeps you away from the hustle & bustle to give a quieter hub. Clean, modern, facilities exactly what you need! Staff very friendly and everything very easy to use!

8

Aarzoo

3 mag 2024

·

Soggiorno di 3 notti

Convenient location. 2 mins walk to the metro station. 5-10 mins walk to Sol.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Ristorazione

Non ci sono informazioni sufficienti nelle recensioni.

Recensioni degli ospiti correlate

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Mese	Prezzo medio
gennaio	147 USD
febbraio	146 USD
marzo	180 USD
aprile	232 USD
maggio	245 USD
giugno	206 USD
luglio	138 USD
agosto	118 USD
settembre	240 USD
ottobre	220 USD
novembre	173 USD
dicembre	147 USD

dom	lun	mar	mer	gio	ven	sab
1 $110	2 $123	3 $137	4 $140	5 $130	6 $220	7 $291
8 $159	9 $136	10 $132	11 $120	12 $143	13 $181	14
15 $146	16 $99	17 $107	18 $123	19 $141	20 $187	21
22 $133	23 $129	24 $138	25 $137	26 $139	27 $177	28
29 $117	30 $122

BYPILLOW Crosstown

Prezzi per BYPILLOW Crosstown

Prezzi medi mensili

Informazioni su questa struttura

Posizione

Opzioni camera

Camera singola

Camera tripla

Camera doppia, terrazzo

Camera doppia

Doppia Superior

Camera con 2 letti singoli

Doppia Superior, terrazzo

Camera familiare, terrazzo

Camera familiare

Doppia Economy

Recensioni degli ospiti su BYPILLOW Crosstown

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Informazioni utili

Prezzi per le prossime date

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $504	23 $501	24 $464
25 $256	26 $224	27 $156	28 $146	29 $166	30 $198	31 $240