Quality Inn & Suites Heritage Park

Surprised great value for price. Friendly front desk. Breakfast was free & decent. No elevator for 2nd floor. Nice pool area. Immediately off toll road and busy intersections plus & minus. Biggest plus is Italian Restaurant 2 buildings away for dinner! Also short distance to Osceola Park & its event.

Pool was very well maintained. Carpet on stairs and hall could be replaced. Continental breakfast was very good and the service was excellent

We loved how close this was to the event location. Pool was fabulous. It is an older hotel but very clean. Easy to get around

This hotel has no elevator access and I had my disabled grandmother with me.

The bathroom was very tiny. Our room was not cleaned everyday. The pool was not taken care of. There was leaves and bugs in the water.

Parking was difficult.

friendly staff. Ice Machine out of order. So no chilling of drinks we had brought with us. Bath towels on lower shelf of bath vanity were soaked through, as though A leak from above somewhere. Adequate space- no frills - didn't see anything for breakfast other than "continental", plus Waffle maker. Was hoping for scrambled eggs? maybe bacon?

It was fair, no parking for big trailers

This Hotel was not what I expected. A/C in the room was broken and it had to be replaced in the middle of the night. The swimming pool was dirty and therefore unsafe. The Hotel doesn't have any elevator so if your room is on the second floor you have to carry your heavy luggage thru the stairs, also not good for disability people. The parking lot has like 6 disability parking spaces but at the same time it doesn't have an elevator for the 2nd floor.

Great location for me being close to the rodeo grounds; super friendly staff and I loved having laundry services available. My room was clean and the bed was comfy and smelled fresh, which is a huge plus. The only negatives were that there are no elevators (my bag was atrociously heavy) but the front desk clerk did hike it up the stairs for me :-) In my defense, I was there for over a week! The one thing that was very annoying was that there was also a college fishing team there most of my stay. They hogged literally every parking spot with their trucks, boats and trailers. Most nights I had to park out by the road and walk in which is unacceptable. They parked in the handicapped spots, longways across 5 spots and had their electric cords everywhere. No one wants to come back to no parking and have to walk in from the main highway, especially late at night. Let’s face it….not safe. They also were very loud late into the night. Otherwise, I had a pleasant stay, the free breakfast was great and the coffee was hot and plentiful. Everything was clean and the pool looked really nice, but I was just too busy to use it! Vending machines and ice was also available and Uber Eats delivered right to my room.

After the kids went to sleep, my husband and i started to shut down lights and tv when the roaches started crawling all over the carpet. My husband spent several hours standing on the chair squishing roaches that had climbed up the walls to the ceiling. If there are roaches, are there also bed bugs and lice?! We had a 6am leave time and those hours spent freaking out that the blankets were infested were horrible. Never. Never again. Getting treatment for our belongings and heads ASAP.

Everywhere in the hotel is smelly! Choose another better hotel if you can

Cockroaches in our room. And room was not swept we were there 4 days. Sand in carpet from beach. They came in put in clean towels, moved sheets around bed because I had bed made when we got back it was unmade. Took out trash but did not sweep sand off carpet or bathroom

The first room that I was placed in smelled like vomit, mold and bodily fluids. The front desk said they have been having issues with this room. Then why even book people into it?? It was absolutely disgusting. Thankfully the staff moved me to another room but this one had it's own issues: 1. It was next to an exterior door that slammed anytime someone opened/closed it. Which was A LOT. 2. DIRTY room. The soles of my white socks turned black. It had a faint smell of urine, but nothing compared to the first room I was put in. 3. The shower nozzle barely worked. Water would not turn off completely. 4. The TV was broken. 5. There is a side parking lot next to the building, a group of construction workers were hanging out drinking and playing loud music until 12am. The property itself is tucked away in a sketchy area. It is also down the road from Secrets, whos music you can hear into the late hours of the night. They did not do room or towel service while I was there. At some point I asked for towels, they never came. The bed did not have a comforter. When I asked the front desk for one, they said they would bring one to me - they forgot. I had to ask again the next day. 0/10 I would NEVER stay here again.

This hotel is in a shady part of town. My daughter immediately questioned the place as we pulled into the parking lot and told me how scary it was. It didn’t help that we checked in late and was dark outside. Plus there was a group of people outside in a dark hallway near the back of the building smoking. Cigarette butts outside and on stairs as evidence. Plus it is soooo loud. People talking at regular volume in the hallway is exponentially loud, plus most of the guests are inconsiderate and slam doors at all hours. The room and overall hotel could use some updating. Beds are comfy, but the carpet in the room is gross…wouldn’t ever walk barefoot here!

Other than the room having a musty smell, the hotel was great. The pool was the cleanest that I’ve ever seen a hotel pool and the room/hotel was overall clean.

Not fancy, but clean, well-maintained, convenient, with attentive staff. People who work there have a sense of care for the guests and pride in their work. Would definitely stay there again.

Couldn’t get breakfast all 3 days The rooms were clean and nice the hall way carpets were dirty and everyday they would knock on our door and say your supposed to check out

For the price, this exceeded our expectations. The staff are super friendly and the bed was very comfortable. Our stay was quiet and only occasionally did we hear a dog bark. The hallway carpets are absolutely disgusting and needed replaced years ago! Our door frame (room 1211) was crooked and the door did not seal entirely, so at night the hallway light shown through a good inch gap at the top. The carpet in our room was disgusting as well. The do not disturb cards do not fit the exterior door handles, so it kept falling off and we had the housekeeper charge into our room (no knock) on the first morning of our stay. There is a pool that appeared taken care of, but we did not use it. They also have a free breakfast with the basic staples, but we did not eat there. For the price, we’d stay again.

We were completely surprised at how big the rooms were and how clean the entire property was. We will definitely stay here again.

This is a fairly old building, no elevator. Our room was a double, 2 queen beds but only 1 luggage holder and one chair. Had to use the chair for the other suitcase so there was no place to sit but the beds. It seems there was no thought to the layout of the room because only 1 bed could see the tv. If it was placed in the center of the wall it would be good for both. The fridge was cold .Did not use the microwave. Again, the room is a double but there were toiletries for only 1 person. The beds were soft and comfortable to sleep but not to sit. Add a star if you are attending a function at the Osceola Heritage Park which is less than a mile away. Very easy walk.

Hotel is dated and needs some updating. Room was spacious; small bathroom. Bed was decent.

We stay here every year for our Jiu Jitsu tournament, its convenient to the venue so we can walk and close to restaurants. Breakfast is decent but the Wi-Fi is not the best but it works.

Nice and easy. Nothing special. Wifi sucked though.

Wet carpet, tv not working. All else ok

The staff was very nice, and friendly. Rooms at the front (1000) are not well dark when sleeping, with light pass-through curtains and doors. Noisy from halls at night. Breakfast good.

Hotel doesn’t look like much from the outside but it’s very clean and staff are very nice. The only downfall is that the beds are hard as a rock. The room was a big and comfortable besides the bed.

Older but well kept Hotel. Staff were very accommodating. Poor internet. This hotel is well worth the nightly rate as it is clean and managed well.

We were completely surprised at how big the rooms were and how clean the entire property was. We will definitely stay here again.

Everything was great, rooms just like the pics, great staff, breakfast was great. Air conditioner could only cool to 78. I set it lower, cycled off, so whatever it was set to wasn't really happening. Big deal to me because I sleep at 74, other than that, great experience.

Super friendly staff!

We stayed at this hotel last summer & had a great experience— clean, enjoyable, and reasonably priced ( under $150/night). Unfortunately, our most recent stay was significantly different. Upon arrival, there was no one at the front desk for approximately 20 min, & about 5 guests were waiting to check in. We were then informed that there was no hot water, although they were working to resolve the issue. We were assigned Room 1110, a non-smoking room, but it had a strong odor of cigarette smoke & urine. I later learned that the room had previously been used long-term by a smoker. No other rooms were available. The bed also had a large indentation, which made it uncomfortable to sleep unless I positioned myself directly over it to avoid rolling to the side. The next morning, the breakfast offerings were noticeably reduced compared to last year—roughly one-third of what had been available previously. The only hot item was 2 waffle machines. Due to the unpleasant smell in the room, I requested that it be cleaned again. I was assured by the front desk that it would be done. However, upon returning later in the day, the room had not been serviced. I located the housekeeper, who informed me she had not been notified. She kindly provided fresh blankets for me to change and sprayed the room, which was all she could do at that point. Hot water was finally restored later in the evening of the second day. The hallway carpet was heavily stained and appeared not to have been vacuumed.

I went to check in and they tried to give me a one bedroom and I paid for two queens Marie lied to me. She said we have no more availability at the front desk. I said you better get your manager on the phone cause I have family coming in. She’s like I’ll contact her and we left. I said you know what we’re not gonna deal with this right now we’re going to an event and the room wasn’t ready when I asked Maria who works at the front desk if she had my room with two queen beds she said there’s no availability I had to contact hotels.com While I was at a special event and missed 30 minutes of the event because they did not have my room ready.

I arrived after a long day at SeaWorld with my three boys. The staff were so friendly and kind. We got here later at night, a very last minute booking, but the staff still made us feel welcome. Keisha and another young gentleman (unfortunately don’t know his name) were fantastic. We didn’t use any of the amenities but otherwise, the hotel was great!!

This is where I always stay, the friendliness of all the employees is what keeps me going back and the cleanliness. All Staffs are very nice.

All the staff were very friendly.

Staff were friendly and helpful. Easy check-in. Breakfast was good with decent selection of items. Room was clean and comfortable. We booked the room for a stop-over when traveling to Ft. Lauderdale cruise port and this served our purposes well. The only issue we had was in being told that the quickest way to room was to use the door in the back of the building. We lugged our luggage up the stairs to the 2nd floor, the outside door would not open and we had to go around to the front of the building. After a full day of travel and arriving later at night this was a little frustrating. But other than this, we had a great stay.

Not fancy, but clean, well-maintained, convenient, with attentive staff. People who work there have a sense of care for the guests and pride in their work. Would definitely stay there again.

Difficult staff

Erika service during breakfast was awesome!

Surprised great value for price. Friendly front desk. Breakfast was free & decent. No elevator for 2nd floor. Nice pool area. Immediately off toll road and busy intersections plus & minus. Biggest plus is Italian Restaurant 2 buildings away for dinner! Also short distance to Osceola Park & its event.

Location was convenient for funeral we attended, however the site was behind abandoned building and overgrown grass & strange fencing

I came to this area for a workshop and it was convenient to the venue. It’s not nearby to a lot of things but it is convenient with a car to restaurants, stores, etc. there’s a Publix nearby and rooms have good sized refrigerators and microwaves. You have to ask for in-room coffee to be replenished.

Economical and clean hotel in a central location. Great staff.

This hotel is in a shady part of town. My daughter immediately questioned the place as we pulled into the parking lot and told me how scary it was. It didn’t help that we checked in late and was dark outside. Plus there was a group of people outside in a dark hallway near the back of the building smoking. Cigarette butts outside and on stairs as evidence. Plus it is soooo loud. People talking at regular volume in the hallway is exponentially loud, plus most of the guests are inconsiderate and slam doors at all hours. The room and overall hotel could use some updating. Beds are comfy, but the carpet in the room is gross…wouldn’t ever walk barefoot here!

Was very convenient to Osceola heritage park.

The property was close to the event we were attending. It appeared recently updated & clean. The breakfast area was clean and inviting. We had an issue in our room after arriving, the night person was apologetic and promptly changed our room! The next morning again the desk clerk was apologetic & was able to secure a room for us at a better rate for our return visit later that week.

Hotel was very clean . Staff was very friendly and hotel location was in a convenient location . Carpet in hallway and room need changing .

Nice staff, clean and comfortable, but the location seems a little desolate

We stayed overnight to attend the Mecum Collector Car Auction. Your hotel was a 10-minute walk. Your staff were friendly m, welcoming & professional. Included breakfast was full of many wonderful choices. Large very clean rooms. We highly recommend!

We travel a lot, esp driving, and stay at lots of comparable properties as the Quality Inn and this one was fantastic! The front desk for checkin was friendly and cheerful, the room was spacious and well maintained and the breakfast was hot with plenty of options. I have to say every employee we encountered was pleasant and friendly. Well worth the money.

Booked this hotel every year. Great place, a little outdated but clean and well kept. Convenient. Good choice of breakfast. Well lit parking.

Only issue was there was no eggs or sausage for breakfast

Breakfast was good . Good options

Clean room, good breakfast and service.

friendly staff. Ice Machine out of order. So no chilling of drinks we had brought with us. Bath towels on lower shelf of bath vanity were soaked through, as though A leak from above somewhere. Adequate space- no frills - didn't see anything for breakfast other than "continental", plus Waffle maker. Was hoping for scrambled eggs? maybe bacon?

Erika service during breakfast was awesome!

The customer service was excellent. The breakfast was very good. The only complaint I have is one of the beds in our room had a very noisy box spring. I will definitely stay here again.

Great value for the price. Amazing Italian restaurant <5 min. walk away.

Check-in was quick and easy. The room and breakfast were both decent. Overall, it met our needs perfectly for the night.