Name: Hotel Otavalo by Art Hotels
Address: Calle Roca between García Moreno and Juan Montalvo, Otavalo, Ecuador, Otavalo, Imbabura, Ecuador
Rating: 9.63

Guest reviews

9.6

Exceptional

Based on 61 verified reviews

Facilities

8.6

Cleanliness

9.8

Service

9.8

10

Myrna

Jan 25, 2026

·

Stayed 3 nights

The charm of the hotel is the reason to stay here.

10

Juana

Dec 9, 2025

·

Stayed 1 night

Awesome hotel!

10

Angélica Rodas

Jul 24, 2025

·

Stayed 1 night

Staying was amazing. Staff went above and beyond to ensure we had a great staying. Food was superb! The decor was exquisitely beautiful. I’d recommend the incorporation of a spa or gym so guests could extend the staying and enjoy the hotel premises.

10

Catherine

Mar 10, 2025

·

Stayed 2 nights

Beautiful property. Staff was lovely and service was excellent

10

Arthur

Feb 15, 2025

·

Stayed 1 night

We loved this hotel and were sorry that we could only spend one night there. The room was great, we had a wonderful dinner in the restaurant, and we can't say enough about the staff--they were so helpful and generous with their time. We hope we can come back soon.

Calle Roca between García Moreno and Juan Montalvo, Otavalo, Ecuador

Location

A stay at Hotel Otavalo by Art Hotels Ecuador places you in the heart of Otavalo, steps from Instituto Otavaleño de Antropología and 9 minutes by foot from Galeria Gabriel Ceballos Ulloa. This luxury hotel is 0.6 mi (0.9 km) from Plaza de Ponchos and 2.2 mi (3.6 km) from Condor Park.

Instituto Otavaleño de Antropología(0.1 miles)

Galeria Gabriel Ceballos Ulloa(0.5 miles)

Plaza de Ponchos(0.5 miles)

El Lechero(1.7 miles)

Condor Park(2.1 miles)

Lago San Pablo(2.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of COP 10 per day. Additionally, nearby parking is available for the same fee, but it is open from 8:00 AM to 7:00 PM. Reservations are not required.

A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM.

No pets and no service animals are allowed at this property.

Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability. Guests should contact the property at least 72 hours before arrival to make arrangements.

Airport shuttle services are available, but specific pricing details are not provided. Guests should arrange the transfer by contacting the property in advance.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility features are not provided.

The hotel is situated in the heart of Otavalo, just steps from Instituto Otavaleño de Antropología and a 9-minute walk from Galeria Gabriel Ceballos Ulloa. It is 0.6 miles from Plaza de Ponchos and 2.2 miles from Condor Park. Public transport options are available nearby.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. However, children may not be eligible for complimentary breakfast.

The property offers rollaway beds for a fee of COP 80 per night, but advance request or confirmation is required. Specific information about cribs is not provided.

Hotel Otavalo by Art Hotels

Amenities

Property description

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