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Atlas Hotel - Ultra All Inclusive

From

210 $
/ Nacht
Atlas Hotel - Ultra All Inclusive - Image 1
Atlas Hotel - Ultra All Inclusive - Zimmer
Atlas Hotel - Ultra All Inclusive - Zimmer
Atlas Hotel - Ultra All Inclusive - Rezeption
Atlas Hotel - Ultra All Inclusive - Restaurant

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From

210 $
/ Nacht

Über diese Unterkunft

Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher ist bei folgenden Freizeitmöglichkeiten auch für dich das Richtige dabei: Innenpool, Dampfbad und Fitnessmöglichkeiten. Die...
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  • Parkmöglichkeiten

  • Flughafen-Shuttleservice

  • Restaurant

  • Pool

  • Business-Center

  • Zimmerservice

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Lage

Golden Sands Resort, Goldstrand, Bulgarien

Aquapolis (0.1 Meilen)

Goldstrand (0.4 Meilen)

Trifon Zarezan Beach (0.8 Meilen)

Kabakum beach (1.6 Meilen)

Jachthafen Goldstrand (1.6 Meilen)

Minigolfplatz (1.8 Meilen)

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Zimmeroptionen

8

Apartment

Zimmerdetails

2 Einzelbetten

Für bis zu 2 Personen

Balkon
Klimaanlage
Eigenes Bad
TV

8

Standard-Doppelzimmer

Zimmerdetails

2 Einzelbetten

Für bis zu 3 Personen

Balkon
Klimaanlage
Eigenes Bad
TV

8

Studio

Zimmerdetails

2 Einzelbetten

Für bis zu 3 Personen

Balkon
Klimaanlage
Eigenes Bad
TV

Gästebewertungen zu Atlas Hotel - Ultra All Inclusive

Ausstattung

6.7

Sauberkeit

8

Zimmer

7.6

Service

7.8

Lage

7.6

Gastronomie

7.2

2

Stanislav

EXP-logo

30. Sept. 2024

·

Aufenthalt für eine Nacht

The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
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Check-in

Check-out

Von 15:00 bis 23:59

Bis 11:00

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Optionale Extras

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