Atlas Hotel - Ultra All Inclusive
From
210 USD
a notte
Seleziona le date per controllare prezzi e disponibilità
From
210 USD
a notte
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono una piscina coperta, un bagno turco e una pal...
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Posizione
Golden Sands Resort, Golden Sands, Bulgaria
Aquapolis (0.1 miglia)
Spiaggia Sabbie d'oro (0.4 miglia)
Spiaggia di Trifon Zarezan (0.8 miglia)
Porto Turistico Sabbie d'Oro (1.6 miglia)
Campo da Minigolf (1.6 miglia)
Monastero di Aladzha (1.8 miglia)
Opzioni camera
8
Appartamento
Dettagli della camera
2 Letti Singoli
Posti letto: 2
BalconeAria condizionataBagno privatoTV
8
Doppia Standard
Dettagli della camera
2 Letti Singoli
Posti letto: 3
BalconeAria condizionataBagno privatoTV
8
Monolocale
Dettagli della camera
2 Letti Singoli
Posti letto: 3
BalconeAria condizionataBagno privatoTV
Recensioni degli ospiti su Atlas Hotel - Ultra All Inclusive
8.2
Molto buono
Sulla base di 584 recensioni verificate
Servizi
6.7
Pulizia
8
Camere
7.6
Servizio
7.8
Posizione
7.6
Ristorazione
7.2
Per quale tipo di viaggio viene scelta la struttura?
2
Stanislav
30 set 2024
·
Soggiorno di 1 notte
The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:59
Prima delle 11:00
Hai delle domande?
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