Atlas Hotel - Ultra All Inclusive
From
US$ 210
/noite
Selecione datas para ver preços e disponibilidade
From
US$ 210
/noite
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se uma piscina interior, um banho turco e uma sala de fitness. Wi-fi ...
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Localização
Golden Sands Resort, Golden Sands, Bulgária
Aquapolis (0.1 milhas)
Praia Golden Sands (0.4 milhas)
Praia de Trifon Zarezan (0.8 milhas)
Kabakum beach (1.6 milhas)
Porto de Iates Golden Sands (1.6 milhas)
Campo de Minigolfe (1.8 milhas)
Opções de quartos
8
Apartamento
Detalhes do quarto
2 Camas Individuais
Dormidas 2
VarandaAr condicionadoCasa de banho privadaTelevisão
8
Quarto Duplo Standard
Detalhes do quarto
2 Camas Individuais
Dormidas 3
VarandaAr condicionadoCasa de banho privadaTelevisão
8
Estúdio
Detalhes do quarto
2 Camas Individuais
Dormidas 3
VarandaAr condicionadoCasa de banho privadaTelevisão
Avaliações dos hóspedes sobre Atlas Hotel - Ultra All Inclusive
8.2
Muito Bom
Com base em 584 avaliações verificadas
Instalações
6.7
Limpeza
8
Quartos
7.6
Serviço
7.8
Localização
7.6
Restaurante
7.2
Quem se hospeda aqui?
2
Stanislav
30 de set. de 2024
·
A estadia foi de 1 noite
The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel