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Atlas Hotel - Ultra All Inclusive

From

228 US$
/natt
Atlas Hotel - Ultra All Inclusive - Image 1
Atlas Hotel - Ultra All Inclusive - Rum
Atlas Hotel - Ultra All Inclusive - Rum
Atlas Hotel - Ultra All Inclusive - Reception
Atlas Hotel - Ultra All Inclusive - Restaurang

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From

228 US$
/natt

Om detta boende

Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till bland annat inomhuspool, ångbastu och fitnesscenter. Detta hotell har även gratis wi-fi, banket...
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  • Parkering

  • Flygplatstransfer

  • Restaurang

  • Pool

  • Business center

  • Rumservice

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Läge

Golden Sands Resort, Zlatni pjasătsi, Bulgarien

Aquapolis (0.1 miles)

Golden Sands Beach (0.4 miles)

Trifon Zarezans strand (0.8 miles)

Kabakum stranden (1.6 miles)

Golden Sands Yacht Port (1.6 miles)

Minigolfbana (1.8 miles)


Rumsalternativ

Lägenhet

Information om rummet

2 Enkelsängar

Sovplats 2

Balkong
Luftkonditionering
Privat badrum
TV

Standard dubbelrum

Information om rummet

2 Enkelsängar

Sovplats 3

Balkong
Luftkonditionering
Privat badrum
TV
2 Enkelsängar

Sovplats 3

Balkong
Luftkonditionering
Privat badrum
TV

Gästrecensioner för Atlas Hotel - Ultra All Inclusive

Faciliteter

6.7

Renlighet

8

Rum

7.6

Service

7.8

Läge

7.6

Måltider

7.2

2

Stanislav

EXP-logo

30 sep. 2024

·

Stannade 1 natt

The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.
The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.

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Från 15:00 till 23:59

Innan 11:00


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