Summit Hotel Naga

Hotel looks great when you first walk in. Lobby is bright and clean. The rooms and floors above the main lobby are the opposite. Rooms are not clean, they don’t appear to be maintained. Towels look old and grey instead of white. No hot water so had to take cold showers. Housekeeping is hit and miss. Some days they don’t come to clean your room and the day they do they don’t leave you the right towels. 2 bath towels and no hand towels. Pillows were stinky of other people’s sweat, just felt gross sleeping there. Won’t return and don’t recommend unless the make some big changes.

Yes room was spotless staff extremely pleasant, friendly & helpful. Excellent breakfast service

The best surprise was being upgraded to the presidential suite! Rooms were spacious and clean but the property seemed old and needed renovations. Staff were very friendly and attentive. Food was great. The “hot” water was not hot enough, at best it was lukewarm. Having the mall next door was awesome.

Fast service

This hotel is excellent, very clean, safe and the staff are very friendly and professional, close to shopping areas, very accessible to everyone, I always stayed here everytime I come home to naga city.