Sleep Inn & Suites Grovetown - Augusta West

The room was clean, pet friendly, breakfast leaves alot to be desired. I booked a king and had to settle for 2 queens, said I would get a discount, highly unlikely. Owner is rude, air did not get cold and tv only worked sometimes. It looked like whoever they hired to do maintenance was just some joe blow off the street, the entrance door to the room was misaligned and you could see into the hallway. The side entrance door into the building said to use the card, but there was no lock, so anyone could come in.

Overall, my stay was good. The room was clean, the bed was comfortable, and the shower had great hot water. The food was decent as well, so no complaints there. However, my experience with the front desk staff could have been much better. The staff member who checked me in came across as rude—when asking for my ID, it felt more like a demand than a polite request. There was also confusion about my reservation. I had booked a king-size bed, but I was told I had reserved two beds. Even after showing my confirmation, I was still told I was incorrect, which was frustrating. Aside from the check-in experience, everything else about the stay was enjoyable. With better customer service at the front desk, this would have been a great stay.

Limited number of towels but otherwise good. Price during Masters week was very high.

Room was ok the bathtub looked like there was something cleaners couldn’t get out. Otherwise room was clean & hotel quiet. There was ice buildup by the side entrance door that could have been a safety issue. Staff very nice & breakfast ok.

So clean and quiet. Great place to stay for any reason