Matsusaki

私人溫泉非常好，服務周到。

This was one of the best hotels I stayed in in Japan! The service was outstanding, the room was beautiful and very clean. We had our own private mineral tub and even a massage chair. The Kaiseki dinner was outstanding. I had left behind an important piece of equipment, and the staff found it and emailed me within an hour of leaving the hotel. They mailed it to my next destination for me, I was so relieved! I can’t say enough about how amazing the service is at this hotel. The beds were super soft and comfy with fluffy pillows and even an adjustable bed. We got the best night of sleep we had in Japan!

何回来ても、素晴らしい旅館

料理は、美味しいかったです。

We really enjoyed our time here and appreciated the experience so much. There was some confusion about what we were supposed to do sometimes, and we thought dinner and breakfast were served in our room but we needed to go elsewhere. It was private dining at least. Also wish we'd had futons set out for all of us. The room was meant to be for 6 and had 2 beds. We were only 3 people so could have had the futons and not used the beds, but i think the language barrier led to a misunderstanding in which they thought the 2 adults wanted the beds so only 1 futon was set out before bedtime. The beds were fine; i was just a little disappointed not to have a traditional futon. The grounds were lovely and food was delicious. Especially loved the private onsen and patio in our room.