Hotel Magic Mountain
112 US$
/ noche
Promedio para septiembre
Precios para Hotel Magic Mountain
Selecciona fechas para ver precios y disponibilidad
112 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Hotel Magic Mountain, los precios por noche son de 101 US$ de media en el mes más barato (octubre) y de 161 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 144 US$ |
| febrero | 133 US$ |
| marzo | 134 US$ |
| abril | 145 US$ |
| mayo | 114 US$ |
| junio | 119 US$ |
| julio | 161 US$ |
| agosto | 156 US$ |
| septiembre | 112 US$ |
| octubre | 101 US$ |
| noviembre | 140 US$ |
| diciembre | 155 US$ |
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sept · 112 US$
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Más caro: julio (aprox. 161 US$)
Más barato: octubre (aprox. 101 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como una piscina al aire libre, una bañera de hidromasaje y karao...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como una piscina al aire libre, una bañera de hidromasaje y karaoke. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago). Recorre rápida y cómodamente las principales atracciones de la zona gracias al servicio de transporte (de pago).
Servicios empresariales
Tendrás conexión a Internet por cable gratis, un centro de negocios y periódicos gratuitos en el vestíbulo a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.
Comida
Degusta algo de cocina internacional en Lina's, un restaurante familiar junto a la piscina con un bar o lounge y vistas al jardín. Si no tienes ganas de salir, puedes aprovechar el servicio de habitaciones con horario limitado. Mientras te das un chapuzón puedes pedir tu bebida favorita en el bar en la piscina de este hotel. Se ofrece un desayuno bufé gratuito todos los días de 06:30 a 09:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 101 habitaciones con aire acondicionado. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Hotel Magic Mountain SPA & Conference center de La Fortuna, estarás en un parque nacional, a solo 5 minutos en coche de Aguas termales de Baldi y Paradise Hot Springs. Además, este hotel para familias se encuentra a 2,5 km de Parque de aguas termales Kalambu y a 2,7 km de Ecotermales Fortuna.
Qué hay cerca
Ecoglide Arenal Park(1.1 millas)
Parque de La Fortuna(1.5 millas)
Aguas termales de Baldi(1.5 millas)
Parque de aguas termales Kalambu(1.6 millas)
Paradise Hot Springs(1.6 millas)
Ecotermales Fortuna(1.7 millas)
Tour del Chocolate de Costa Rica(2 millas)
Aguas termales Los Lagos(2.1 millas)
Cascada La Fortuna(2.5 millas)
Termales Los Laureles(2.5 millas)
Río El Salto de La Fortuna(2.8 millas)
Arenal Adventure World (parque ecológico)(2.9 millas)
Natura Eco Park(3 millas)
Parque de Aventuras Go(3.1 millas)
Bosque Eterno de los Niños(4.5 millas)
La Fortuna (FON - Arenal)(2.8 millas)
Aeropuerto Internacional Juan Santamaría (SJO), San José(72 millas)
Servicio de lavandería
Centro de negocios
Caja fuerte
Jardín
Karaoke
Kayaks
Ubicación
La Fortuna de San Carlos, Arenal Volcano, La Fortuna, Costa Rica
Ecoglide Arenal Park (1.1 millas)
Parque de La Fortuna (1.5 millas)
Aguas termales de Baldi (1.5 millas)
Parque de aguas termales Kalambu (1.6 millas)
Paradise Hot Springs (1.6 millas)
Ecotermales Fortuna (1.7 millas)
Opciones de habitación
10
Habitación superior, balcón
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
377 ft²
BalcónBalcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
14
Suite junior, balcón
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
947 ft²
BalcónBalcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada interiorBañera de hidromasaje privada
Reseñas de los huéspedes sobre Hotel Magic Mountain
9
Genial
Basado en 1002 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
48%
Familia
31%
Grupo
16%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En numerosas reseñas, el Hotel Magic Mountain SPA & Conference Center es elogiado por sus impresionantes vistas al Volcán Arenal, su ubicación accesible cerca de los restaurantes y tours de La Fortuna, el servicio generalmente amable y un desayuno popular que muchos huéspedes valoran positivamente.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En numerosas reseñas, el Hotel Magic Mountain SPA & Conference Center es elogiado por sus impresionantes vistas al Volcán Arenal, su ubicación accesible cerca de los restaurantes y tours de La Fortuna, el servicio generalmente amable y un desayuno popular que muchos huéspedes valoran positivamente.
El área de la piscina, los múltiples jacuzzis y el spa son aspectos destacados, aunque los huéspedes señalan repetidamente jacuzzis templados o fuera de servicio, una piscina principal fría, cierres ocasionales de las instalaciones y espacio limitado para estacionar. Las habitaciones son generalmente cómodas, con balcones con vistas al volcán, pero varios mencionan una decoración anticuada, iluminación tenue, jacuzzis o aire acondicionado poco fiables, paredes delgadas y una conexión Wi-Fi irregular. La limpieza se suele elogiar, aunque algunos informaron sobre moho en los baños, olores a humedad o insectos, y las opiniones sobre la comida varían desde excelentes buffets y estaciones de tortillas hasta opciones sosas o repetitivas y un servicio de restaurante lento. Espere grandes vistas y una base conveniente con personal amable, junto con inconsistencias ocasionales en el mantenimiento y el servicio.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Atractiva área de piscina con varios jacuzzis, una zona de bar y piscina, y un spa en el lugar; muchos huéspedes disfrutan de estos espacios. Los problemas recurrentes incluyen jacuzzis templados o no funcionales, una piscina principal fría, cierres u obras de mantenimiento ocasionales y estacionamiento limitado.
Reseñas de huéspedes relacionadas
8
Glenn
22 feb 2026
·
Se alojó 1 noche
Staff was courteous and grounds were well maintained. Whirlpool's not heated and had dirty (non-filtered) water. Pool water very cold.
Staff was courteous and grounds were well maintained. Whirlpool's not heated and had dirty (non-filtered) water. Pool water very cold.
10
Erica
17 abr 2025
·
Se alojó 3 noches
Great location and food options. Hotel was clean with a lot to offer. Staff was helpful but not overly friendly. The pool was the let down. Toooo cold!! Could not use once. Only 1/2 hot tub worked which was a drawback. Oh a great massage
Great location and food options. Hotel was clean with a lot to offer. Staff was helpful but not overly friendly. The pool was the let down. Toooo cold!! Could not use once. Only 1/2 hot tub worked which was a drawback. Oh a great massage
10
Kelly
3 ago 2025
·
Se alojó 3 noches
Property was not downtown but still walkable to restaurants. Nice pool area and they actually had HOT hot tubs! The other places we went didn’t. So we were happy to sit in a hot one in the evenings. Clean and nice rooms. We were in building two with a perfectly clear view of the volcano! Bar upstairs was nice. Buffet breakfast was great, especially the omelette station for my son! Great place to stay in La Fortuna!
Property was not downtown but still walkable to restaurants. Nice pool area and they actually had HOT hot tubs! The other places we went didn’t. So we were happy to sit in a hot one in the evenings. Clean and nice rooms. We were in building two with a perfectly clear view of the volcano! Bar upstairs was nice. Buffet breakfast was great, especially the omelette station for my son! Great place to stay in La Fortuna!
6
Gina
2 ago 2025
·
Se alojó 3 noches
The hot springs were quite cold, and the 20% spa discount offered through Expedia was not honored. Only one elevator was working at times, which was inconvenient. Honestly, for the price, there are better hotel options with more reliable service.
The hot springs were quite cold, and the 20% spa discount offered through Expedia was not honored. Only one elevator was working at times, which was inconvenient. Honestly, for the price, there are better hotel options with more reliable service.
4
Glenda
29 nov 2025
·
Se alojó 5 noches
The hotel had an ok view of the volcano. The rooms are outdated no full size mirror. Only one key fob. Breakfast did not have variety each morning and I stayed for 6 nights. You have to reserve breakfast for each day which is a very big inconvenience. The ladies at breakfast are not very friendly. They also denied be breakfast one day because the lady did not put my room down etc.. (when I did). They need to do first come first serve… key fob stopped working for both rooms so had to get that fixed in front desk. The smaller pool doesn’t work. Only one hot tub works. Pool is not heated. Can’t pay drinks in the pool by room number.. 4th floor rooftop bar is not open yet. For a “4 star hotel” it lacks a lot. Needs a lot of work!
The hotel had an ok view of the volcano. The rooms are outdated no full size mirror. Only one key fob. Breakfast did not have variety each morning and I stayed for 6 nights. You have to reserve breakfast for each day which is a very big inconvenience. The ladies at breakfast are not very friendly. They also denied be breakfast one day because the lady did not put my room down etc.. (when I did). They need to do first come first serve… key fob stopped working for both rooms so had to get that fixed in front desk. The smaller pool doesn’t work. Only one hot tub works. Pool is not heated. Can’t pay drinks in the pool by room number.. 4th floor rooftop bar is not open yet. For a “4 star hotel” it lacks a lot. Needs a lot of work!
8
Ajanta
24 mar 2024
·
Se alojó 3 noches
Beautiful property and gardens . Very good breakfast and nice sports bar. They had several hot tubs but only 1 was hot ,the others were only warm or cold .
Beautiful property and gardens . Very good breakfast and nice sports bar. They had several hot tubs but only 1 was hot ,the others were only warm or cold .
10
De La Cruz De La Cruz
23 nov 2025
·
Se alojó 3 noches
Las instalaciones son muy bonitas, tiene una alberca grande con agua fría-tibia, 4 jacuzzis (1 con agua muy caliente y junto a él 1 con agua templada, 1 más grande con agua caliente pero al fondo, 1 más pequeño con una silla para descansar) ví otra alberca pequeña perl estaba vacía. Los sonidos de los insectos son impresionantes. Mi habitación tenía un problema con la puerta del baño ya que no cerraba, fuera de eso estaba muy bien junto con su terraza. El personal muy amable. El desayuno tipo buffete muy rico, preparan omelette al momento y en cuanto a los platillos son tipicos de la región lo cuál está muy bien. Y la ubicación es excelente. Lo recomiendo ampliamente.
Las instalaciones son muy bonitas, tiene una alberca grande con agua fría-tibia, 4 jacuzzis (1 con agua muy caliente y junto a él 1 con agua templada, 1 más grande con agua caliente pero al fondo, 1 más pequeño con una silla para descansar) ví otra alberca pequeña perl estaba vacía. Los sonidos de los insectos son impresionantes. Mi habitación tenía un problema con la puerta del baño ya que no cerraba, fuera de eso estaba muy bien junto con su terraza. El personal muy amable. El desayuno tipo buffete muy rico, preparan omelette al momento y en cuanto a los platillos son tipicos de la región lo cuál está muy bien. Y la ubicación es excelente. Lo recomiendo ampliamente.
10
Yohana
25 jul 2025
·
Se alojó 1 noche
The property is close to downtown La Fortuna. It's right off the main road, which I loved. There's a security guard at the gate at all times. This made us feel safe. The rooms were spacious and fully stocked with bathroom toiletries, minie fridge and coffee maker. No microwave however. The breakfast was buffet style with many fruit options and pastries. It also had an omelet station. We enjoyed it very much. The whirlpool hot tub was amazing! The staff were very friendly and helpful. We truly felt welcomed and enjoyed our stay very much. I highly recommend staying here when in town.
The property is close to downtown La Fortuna. It's right off the main road, which I loved. There's a security guard at the gate at all times. This made us feel safe. The rooms were spacious and fully stocked with bathroom toiletries, minie fridge and coffee maker. No microwave however. The breakfast was buffet style with many fruit options and pastries. It also had an omelet station. We enjoyed it very much. The whirlpool hot tub was amazing! The staff were very friendly and helpful. We truly felt welcomed and enjoyed our stay very much. I highly recommend staying here when in town.
10
Jorge
10 jul 2025
·
Se alojó 2 noches
We had a room with a jacuzzi and it was very nice and spacious. The bathroom was also likewise. The grounds were very well kept and tropical. I wouldn’t mind staying there again. The available parking was a bit skimpy but that’s my only negative comment about the hotel.
We had a room with a jacuzzi and it was very nice and spacious. The bathroom was also likewise. The grounds were very well kept and tropical. I wouldn’t mind staying there again. The available parking was a bit skimpy but that’s my only negative comment about the hotel.
8
Gillian
10 feb 2025
·
Se alojó 5 noches
One hot spa area needs cleaning and the other didn’t have any water .
One hot spa area needs cleaning and the other didn’t have any water .
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchas reseñas describen habitaciones limpias y terrenos bien cuidados. Sin embargo, varios informan sobre moho en los baños, olores a humedad, insectos o agua turbia/sucia en algunas instalaciones, lo que indica estándares inconsistentes.
Reseñas de huéspedes relacionadas
10
Emma
14 nov 2025
·
Se alojó 2 noches
Yes it was superb! Clean, wonderful staff, delicious food and beautiful garden pool. Lovely bathrooms and super comfortable beds. It was definitely worth getting the terrace room.
Yes it was superb! Clean, wonderful staff, delicious food and beautiful garden pool. Lovely bathrooms and super comfortable beds. It was definitely worth getting the terrace room.
6
Dascale
9 mar 2025
·
Se alojó 2 noches
The property is beautiful and well located. Staff at the front desk is very friendly. Although, the pictures show a much newer or fancier place. The bathroom had mold and was not that clean. Pool was ok, but looked better on pictures. Staff of the restaurant was not that friendly. Tours were also much more expensive
The property is beautiful and well located. Staff at the front desk is very friendly. Although, the pictures show a much newer or fancier place. The bathroom had mold and was not that clean. Pool was ok, but looked better on pictures. Staff of the restaurant was not that friendly. Tours were also much more expensive
10
Raniece
27 ene 2026
·
Se alojó 1 noche
I appreciate the staff holding our reservations as we experienced flight delays due to inclement weather. Security checked us in after hours very quickly and had keys ready to escort us to our rooms. Very clean, really good door seals to keep humidity out and efficient AC. THANK YOU!
I appreciate the staff holding our reservations as we experienced flight delays due to inclement weather. Security checked us in after hours very quickly and had keys ready to escort us to our rooms. Very clean, really good door seals to keep humidity out and efficient AC. THANK YOU!
8
Stephanie
26 may 2025
·
Se alojó 4 noches
The property was veey nice, the exterior needed much needed updating as mold was all over the staircase clear wall. The room was nice, minus fact shower didnt get hot. But the hot tub watwr and sink water was scolding hot just as i like it. But yhe tub/jacuzzi didnt work there were never any bubbles. We called it in but in 6 days never got fixed. All in all i liked the hotel, but it wasnt a 9.6 rating. I woukd say 8.7
The property was veey nice, the exterior needed much needed updating as mold was all over the staircase clear wall. The room was nice, minus fact shower didnt get hot. But the hot tub watwr and sink water was scolding hot just as i like it. But yhe tub/jacuzzi didnt work there were never any bubbles. We called it in but in 6 days never got fixed. All in all i liked the hotel, but it wasnt a 9.6 rating. I woukd say 8.7
10
Yudelkis
24 jul 2025
·
Se alojó 5 noches
Muy lindo y limpio
Muy lindo y limpio
2
Janicy
3 nov 2025
·
Se alojó 3 noches
I booked this hotel because of the good reviews and because it’s supposed to be a 3 or 4-star place. But honestly, I’m extremely disappointed and shocked by what I experienced. First, they gave me a room with a jacuzzi, but the blinds were completely see-through from the outside! Anyone walking by could literally see inside. On top of that, they put me on the first floor, which made it even worse. I felt so uncomfortable and had to ask for a room change. When they finally changed my room, I thought things would get better — but then when I turned on the air conditioner, a few cockroaches actually blew out from it! I was terrified and disgusted. How can this happen in a hotel that claims to be 3 or 4 stars? Breakfast was another nightmare. There were so many flies on the sweet cakes. Even though there was a cover, there was a big gap beside the door, so flies could easily get in and out. I even saw a dead fly floating in the syrup. I told one of the workers about it, but he completely ignored me like it was no big deal. Honestly, this was one of the worst hotel stays I’ve ever had. I will never come back here again, and I strongly advise others to stay away unless the hotel seriously improves its hygiene and management.
I booked this hotel because of the good reviews and because it’s supposed to be a 3 or 4-star place. But honestly, I’m extremely disappointed and shocked by what I experienced. First, they gave me a room with a jacuzzi, but the blinds were completely see-through from the outside! Anyone walking by could literally see inside. On top of that, they put me on the first floor, which made it even worse. I felt so uncomfortable and had to ask for a room change. When they finally changed my room, I thought things would get better — but then when I turned on the air conditioner, a few cockroaches actually blew out from it! I was terrified and disgusted. How can this happen in a hotel that claims to be 3 or 4 stars? Breakfast was another nightmare. There were so many flies on the sweet cakes. Even though there was a cover, there was a big gap beside the door, so flies could easily get in and out. I even saw a dead fly floating in the syrup. I told one of the workers about it, but he completely ignored me like it was no big deal. Honestly, this was one of the worst hotel stays I’ve ever had. I will never come back here again, and I strongly advise others to stay away unless the hotel seriously improves its hygiene and management.
2
Vincent
28 feb 2026
·
Se alojó 2 noches
The director at the front desk was extremely unprofessional and very unpleasant with clients. I tried to communicate with them for weeks beforehand, but never received any response. The room smelled extremely bad. There was visible mold in several areas, including the bathroom and near the A/C unit. The air conditioner itself was completely contaminated with mold—one of the dirtiest I have seen in a long time, and I work in HVAC. Additionally, the balcony door needed to be replaced, as it was impossible to see through it due to its condition, meaning you had to open the door just to see the volcano. The pictures shown of the property do not accurately represent reality: the place is much older and in not so good condition.
The director at the front desk was extremely unprofessional and very unpleasant with clients. I tried to communicate with them for weeks beforehand, but never received any response. The room smelled extremely bad. There was visible mold in several areas, including the bathroom and near the A/C unit. The air conditioner itself was completely contaminated with mold—one of the dirtiest I have seen in a long time, and I work in HVAC. Additionally, the balcony door needed to be replaced, as it was impossible to see through it due to its condition, meaning you had to open the door just to see the volcano. The pictures shown of the property do not accurately represent reality: the place is much older and in not so good condition.
6
Evelyn
18 jun 2024
·
Se alojó 3 noches
The property was just ok.. the cleanliness was a bit lacking and the property was old. The was a specific odor to the place. It could use some updates. The location was great. You could see the volcano from the rooms and restaurants, bars, shops were a walking distance. The staff were very friendly and helpful.
The property was just ok.. the cleanliness was a bit lacking and the property was old. The was a specific odor to the place. It could use some updates. The location was great. You could see the volcano from the rooms and restaurants, bars, shops were a walking distance. The staff were very friendly and helpful.
8
Frances
3 ago 2025
·
Se alojó 5 noches
The room was clean, although there was some mold in the bathroom. The bed was spacious and very comfortable. Unfortunately, our junior suite had a hot-tub that did not work very well and the sliding glass door seal was broken so you could not see through the glass. Staff was very friendly and the breakfast was excellent.
The room was clean, although there was some mold in the bathroom. The bed was spacious and very comfortable. Unfortunately, our junior suite had a hot-tub that did not work very well and the sliding glass door seal was broken so you could not see through the glass. Staff was very friendly and the breakfast was excellent.
8
Ganning
5 ene 2024
·
Se alojó 3 noches
Good service but the room smells odd.
Good service but the room smells odd.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente cómodas, con balcones que ofrecen vistas al volcán, y algunas son espaciosas. Aún así, varios huéspedes mencionan una decoración anticuada, iluminación tenue, problemas con el aire acondicionado o el jacuzzi de la habitación, pocos enchufes, paredes delgadas y problemas ocasionales con la TV/Wi-Fi.
Reseñas de huéspedes relacionadas
2
hardik
16 mar 2025
·
Se alojó 3 noches
My recent stay at Hotel Magic Mountain SPA & Conference center was unfortunately not up to expectations. The Wi-Fi connectivity throughout the building was extremely spotty, making it difficult to stay connected or get any work done. Additionally, the TV in my room didn’t work because the cable wasn’t properly connected. While this may seem like a minor issue, it was frustrating to deal with after a long day of travel. To add to the inconvenience, the restroom door wouldn’t close properly, which impacted my comfort during the stay. I believe these issues could be easily resolved with better maintenance and attention to detail. I hope the management addresses these concerns to improve the overall guest experience.
My recent stay at Hotel Magic Mountain SPA & Conference center was unfortunately not up to expectations. The Wi-Fi connectivity throughout the building was extremely spotty, making it difficult to stay connected or get any work done. Additionally, the TV in my room didn’t work because the cable wasn’t properly connected. While this may seem like a minor issue, it was frustrating to deal with after a long day of travel. To add to the inconvenience, the restroom door wouldn’t close properly, which impacted my comfort during the stay. I believe these issues could be easily resolved with better maintenance and attention to detail. I hope the management addresses these concerns to improve the overall guest experience.
4
Jasbir
31 mar 2023
·
Se alojó 3 noches
The rooms were not prepared. We checked in later in the evening. Coffee maker did not have cable long enough to connect to the plug. We had to call service and to get extension. Then later in the evening wanted to take shower and found that shower was not working. We had to call service at 10 pm and got it working. The same condition was with both the rooms. There was no closet in the room for clothes. Other wise surroundings pool areas were nice.
The rooms were not prepared. We checked in later in the evening. Coffee maker did not have cable long enough to connect to the plug. We had to call service and to get extension. Then later in the evening wanted to take shower and found that shower was not working. We had to call service at 10 pm and got it working. The same condition was with both the rooms. There was no closet in the room for clothes. Other wise surroundings pool areas were nice.
4
Glenda
29 nov 2025
·
Se alojó 5 noches
The hotel had an ok view of the volcano. The rooms are outdated no full size mirror. Only one key fob. Breakfast did not have variety each morning and I stayed for 6 nights. You have to reserve breakfast for each day which is a very big inconvenience. The ladies at breakfast are not very friendly. They also denied be breakfast one day because the lady did not put my room down etc.. (when I did). They need to do first come first serve… key fob stopped working for both rooms so had to get that fixed in front desk. The smaller pool doesn’t work. Only one hot tub works. Pool is not heated. Can’t pay drinks in the pool by room number.. 4th floor rooftop bar is not open yet. For a “4 star hotel” it lacks a lot. Needs a lot of work!
The hotel had an ok view of the volcano. The rooms are outdated no full size mirror. Only one key fob. Breakfast did not have variety each morning and I stayed for 6 nights. You have to reserve breakfast for each day which is a very big inconvenience. The ladies at breakfast are not very friendly. They also denied be breakfast one day because the lady did not put my room down etc.. (when I did). They need to do first come first serve… key fob stopped working for both rooms so had to get that fixed in front desk. The smaller pool doesn’t work. Only one hot tub works. Pool is not heated. Can’t pay drinks in the pool by room number.. 4th floor rooftop bar is not open yet. For a “4 star hotel” it lacks a lot. Needs a lot of work!
8
Patricia
13 may 2025
·
MUY BUENA UBICACION. SERVICIO AL CLIENTE EXCELENTE Y LA COMIDA MUY RICA.
MUY BUENA UBICACION. SERVICIO AL CLIENTE EXCELENTE Y LA COMIDA MUY RICA.
8
Cynthia
16 feb 2024
·
Se alojó 2 noches
You can't beat the view of the volcano from the balconies that also overlook gardens, fountains and the pool. The breakfast was great and our dinner there was very good. Staff are friendly and helpful. Beds and pillows were comfy. There are not many outlets and what we plugged in wouldn't stay in. Not sure why. Overall a good stay!
You can't beat the view of the volcano from the balconies that also overlook gardens, fountains and the pool. The breakfast was great and our dinner there was very good. Staff are friendly and helpful. Beds and pillows were comfy. There are not many outlets and what we plugged in wouldn't stay in. Not sure why. Overall a good stay!
10
Ryan
9 ene 2024
·
Probably one of the nicer places I have stayed for the price range. The breakfast buffet every morning was really good and was included in our stay. There are 8 pools to swim in with varying temps that were all clean and nice and nested around different areas in the pool area. I am always a bif fan of a swim-up bar as well. The rooms were clean and the beds were very comfortable. the only downside is the walls are a bit thin. We could clearly hear the TV for the one next to us and the people above us as they walked around.
Probably one of the nicer places I have stayed for the price range. The breakfast buffet every morning was really good and was included in our stay. There are 8 pools to swim in with varying temps that were all clean and nice and nested around different areas in the pool area. I am always a bif fan of a swim-up bar as well. The rooms were clean and the beds were very comfortable. the only downside is the walls are a bit thin. We could clearly hear the TV for the one next to us and the people above us as they walked around.
10
Marjan Sarahy
4 oct 2025
·
Se alojó 1 noche
Comfortable but not super relaxing. White light everywhere and colorful flashing LED lights around the jacuzzi. Quite jarring. The entire hotel needs an urgent remodel. It looks very dated and old
Comfortable but not super relaxing. White light everywhere and colorful flashing LED lights around the jacuzzi. Quite jarring. The entire hotel needs an urgent remodel. It looks very dated and old
8
Olivia
26 may 2024
·
Se alojó 2 noches
This hotel was really convenient for a last minute booking. The location was great and on the Main Street right by all of the restaurants and bars. The AC was in awful condition and made an obnoxiously loud clicking noise all night long. The view of the volcano right outside our window definitely made up for it though!
This hotel was really convenient for a last minute booking. The location was great and on the Main Street right by all of the restaurants and bars. The AC was in awful condition and made an obnoxiously loud clicking noise all night long. The view of the volcano right outside our window definitely made up for it though!
8
Daniel
2 mar 2025
·
Se alojó 3 noches
Spotlessly clean, with friendly staff, this hotel is in a fantastic location for uninterrupted views of the Arenal volcano, which are amazing! Our room was well appointed, comfortable and well tended during our stay. The only criticism would be that the public areas are a little dated and poorly laid out: the bar is currently remote from the body of the hotel and rather unappealing, but we did note that there was a programme of refurbishment in progress, so maybe this is being addressed.
Spotlessly clean, with friendly staff, this hotel is in a fantastic location for uninterrupted views of the Arenal volcano, which are amazing! Our room was well appointed, comfortable and well tended during our stay. The only criticism would be that the public areas are a little dated and poorly laid out: the bar is currently remote from the body of the hotel and rather unappealing, but we did note that there was a programme of refurbishment in progress, so maybe this is being addressed.
8
Frances
3 ago 2025
·
Se alojó 5 noches
The room was clean, although there was some mold in the bathroom. The bed was spacious and very comfortable. Unfortunately, our junior suite had a hot-tub that did not work very well and the sliding glass door seal was broken so you could not see through the glass. Staff was very friendly and the breakfast was excellent.
The room was clean, although there was some mold in the bathroom. The bed was spacious and very comfortable. Unfortunately, our junior suite had a hot-tub that did not work very well and the sliding glass door seal was broken so you could not see through the glass. Staff was very friendly and the breakfast was excellent.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio se describe comúnmente como amable y servicial, con registros de entrada sin problemas y asistencia para reservar tours. Algunos huéspedes se encontraron con respuestas lentas o interacciones poco profesionales, particularmente en la recepción o el restaurante.
Reseñas de huéspedes relacionadas
10
Bethany
20 mar 2025
·
Se alojó 2 noches
We absolutely loved our stay! Franklin and the whole staff were so helpful! We especially loved our tours that we were able to book through Magic Mountain!
We absolutely loved our stay! Franklin and the whole staff were so helpful! We especially loved our tours that we were able to book through Magic Mountain!
10
Darina
25 abr 2025
·
Se alojó 3 noches
Very nice hotel, beautiful view of the volcano. Front desk staff, especially Carlos, were very helpful.
Very nice hotel, beautiful view of the volcano. Front desk staff, especially Carlos, were very helpful.
10
Raniece
27 ene 2026
·
Se alojó 1 noche
I appreciate the staff holding our reservations as we experienced flight delays due to inclement weather. Security checked us in after hours very quickly and had keys ready to escort us to our rooms. Very clean, really good door seals to keep humidity out and efficient AC. THANK YOU!
I appreciate the staff holding our reservations as we experienced flight delays due to inclement weather. Security checked us in after hours very quickly and had keys ready to escort us to our rooms. Very clean, really good door seals to keep humidity out and efficient AC. THANK YOU!
8
Gail
21 nov 2025
·
Se alojó 1 noche
The hotel staff was very helpful and friendly. The restaurant staff was just OK
The hotel staff was very helpful and friendly. The restaurant staff was just OK
10
Maia
6 ene 2026
·
Se alojó 3 noches
Amazing staff, delicious buffet breakfast included, beautiful surroundings, and great location
Amazing staff, delicious buffet breakfast included, beautiful surroundings, and great location
6
Vanessa
26 nov 2025
·
Se alojó 2 noches
Very surprised by the overall ratings of this property. First, when I arrived I was told to park in another lot that would be closer to my room. This lot was in a very inconspicuous dark alleyway (immediately disregarded) due to the fact, it seemed implausible. Seemed very unsafe. Air conditioning did not work and there was a sizeable hole in the ceiling, that raised a reg flag. I brought these concerns to staff (after hours) and the issue was rectified (moving to another room). Overall, I wouldnt stay again, it was ok but definitely not the best or anything like it falsely represents online; the property doesn’t match the way it’s portrayed online. Does have a good breakfast and coffee with the cutest cat, who would drop by looking for food.
Very surprised by the overall ratings of this property. First, when I arrived I was told to park in another lot that would be closer to my room. This lot was in a very inconspicuous dark alleyway (immediately disregarded) due to the fact, it seemed implausible. Seemed very unsafe. Air conditioning did not work and there was a sizeable hole in the ceiling, that raised a reg flag. I brought these concerns to staff (after hours) and the issue was rectified (moving to another room). Overall, I wouldnt stay again, it was ok but definitely not the best or anything like it falsely represents online; the property doesn’t match the way it’s portrayed online. Does have a good breakfast and coffee with the cutest cat, who would drop by looking for food.
6
Lori
19 jun 2025
·
Se alojó 5 noches
Everyone was nice and friendly. Good area for food options within walking distance. Room safe didn’t work when we checked in. Had to go downstairs to ask the front desk to send someone and they said 15 minutes. No one came after waiting an hour and 1/2. Had to walk down again because when I tried to call the front desk the operator didn’t speak English. Then someone came after the second request after about 15 minutes. Mid week safe wouldn’t work again but I didn’t want to deal with waiting on someone to fix. Breakfast was not good. Only channel that was in English on TV was Cartoon Network and everything time I tried to sign into Netflix it would not work
Everyone was nice and friendly. Good area for food options within walking distance. Room safe didn’t work when we checked in. Had to go downstairs to ask the front desk to send someone and they said 15 minutes. No one came after waiting an hour and 1/2. Had to walk down again because when I tried to call the front desk the operator didn’t speak English. Then someone came after the second request after about 15 minutes. Mid week safe wouldn’t work again but I didn’t want to deal with waiting on someone to fix. Breakfast was not good. Only channel that was in English on TV was Cartoon Network and everything time I tried to sign into Netflix it would not work
10
Michael
5 may 2025
·
Se alojó 4 noches
Excellent service. Staff are very friendly and helpful. 20/10
Excellent service. Staff are very friendly and helpful. 20/10
2
Vincent
28 feb 2026
·
Se alojó 2 noches
The director at the front desk was extremely unprofessional and very unpleasant with clients. I tried to communicate with them for weeks beforehand, but never received any response. The room smelled extremely bad. There was visible mold in several areas, including the bathroom and near the A/C unit. The air conditioner itself was completely contaminated with mold—one of the dirtiest I have seen in a long time, and I work in HVAC. Additionally, the balcony door needed to be replaced, as it was impossible to see through it due to its condition, meaning you had to open the door just to see the volcano. The pictures shown of the property do not accurately represent reality: the place is much older and in not so good condition.
The director at the front desk was extremely unprofessional and very unpleasant with clients. I tried to communicate with them for weeks beforehand, but never received any response. The room smelled extremely bad. There was visible mold in several areas, including the bathroom and near the A/C unit. The air conditioner itself was completely contaminated with mold—one of the dirtiest I have seen in a long time, and I work in HVAC. Additionally, the balcony door needed to be replaced, as it was impossible to see through it due to its condition, meaning you had to open the door just to see the volcano. The pictures shown of the property do not accurately represent reality: the place is much older and in not so good condition.
8
LUCY
15 jul 2024
·
Se alojó 4 noches
We reached the hotel early and was prepared to wait but Juan was very swift to check us in. A big shout out to Jurgen who was a delight, very polite, respectful and had a beaming smile and made sure that my request was taken care of and that we had a wonderful stay. Waiter Calo during breakfast was another staff who provided great custoner service, others did not bother to come to us, not cool. Bell boy Franklin was great too. Sorry but breakfast was bland and did not have any flavor or taste. Overall a good stay because of all the reasons above except the breakfast was a big let down.
We reached the hotel early and was prepared to wait but Juan was very swift to check us in. A big shout out to Jurgen who was a delight, very polite, respectful and had a beaming smile and made sure that my request was taken care of and that we had a wonderful stay. Waiter Calo during breakfast was another staff who provided great custoner service, others did not bother to come to us, not cool. Bell boy Franklin was great too. Sorry but breakfast was bland and did not have any flavor or taste. Overall a good stay because of all the reasons above except the breakfast was a big let down.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Base conveniente y accesible a pie cerca del centro de La Fortuna, restaurantes, tiendas y puntos de recogida de tours; muchos mencionan un fácil acceso a las atracciones.
Reseñas de huéspedes relacionadas
10
Alma
25 jul 2023
·
Se alojó 3 noches
The location of Hotel Magic Mountain Spa is perfect. The view to the volcano is amazing and is in walking distance to bars, restaurants and shopping. Up the street is also excursions.
The location of Hotel Magic Mountain Spa is perfect. The view to the volcano is amazing and is in walking distance to bars, restaurants and shopping. Up the street is also excursions.
10
Drialys
21 ago 2025
·
Se alojó 6 noches
Beautiful hotel, staff friendly, and great location close to everything.
Beautiful hotel, staff friendly, and great location close to everything.
10
Paulina
29 mar 2025
·
Se alojó 4 noches
Close to main attractions in La Fortuna area.
Close to main attractions in La Fortuna area.
10
Nagesh
14 abr 2024
·
Se alojó 2 noches
Loved our stay at this place. Very convenient to all major attractions
Loved our stay at this place. Very convenient to all major attractions
10
Kelly
3 ago 2025
·
Se alojó 3 noches
Property was not downtown but still walkable to restaurants. Nice pool area and they actually had HOT hot tubs! The other places we went didn’t. So we were happy to sit in a hot one in the evenings. Clean and nice rooms. We were in building two with a perfectly clear view of the volcano! Bar upstairs was nice. Buffet breakfast was great, especially the omelette station for my son! Great place to stay in La Fortuna!
Property was not downtown but still walkable to restaurants. Nice pool area and they actually had HOT hot tubs! The other places we went didn’t. So we were happy to sit in a hot one in the evenings. Clean and nice rooms. We were in building two with a perfectly clear view of the volcano! Bar upstairs was nice. Buffet breakfast was great, especially the omelette station for my son! Great place to stay in La Fortuna!
10
Laura
14 jun 2025
·
Se alojó 5 noches
Location is perfect. You can walk to a variety of restaurants and shopping in La Fortuna. The breakfast is perfect. The property and pools are good for relaxing after a busy day
Location is perfect. You can walk to a variety of restaurants and shopping in La Fortuna. The breakfast is perfect. The property and pools are good for relaxing after a busy day
10
Theresa
14 ago 2024
·
Se alojó 5 noches
Vacation with family. We stayed for 5 nights at the property. We have the Junior suite, balcony volcano view. The view was amazing. The staffs were very friendly and kind. The property is located in the center of everything, walk distance to town, convenient to all major attractions, pharmacy and urgent care is right next door if needed. We will stay again if we ever plan to visit La Fortuna again!
Vacation with family. We stayed for 5 nights at the property. We have the Junior suite, balcony volcano view. The view was amazing. The staffs were very friendly and kind. The property is located in the center of everything, walk distance to town, convenient to all major attractions, pharmacy and urgent care is right next door if needed. We will stay again if we ever plan to visit La Fortuna again!
10
Yohana
25 jul 2025
·
Se alojó 1 noche
The property is close to downtown La Fortuna. It's right off the main road, which I loved. There's a security guard at the gate at all times. This made us feel safe. The rooms were spacious and fully stocked with bathroom toiletries, minie fridge and coffee maker. No microwave however. The breakfast was buffet style with many fruit options and pastries. It also had an omelet station. We enjoyed it very much. The whirlpool hot tub was amazing! The staff were very friendly and helpful. We truly felt welcomed and enjoyed our stay very much. I highly recommend staying here when in town.
The property is close to downtown La Fortuna. It's right off the main road, which I loved. There's a security guard at the gate at all times. This made us feel safe. The rooms were spacious and fully stocked with bathroom toiletries, minie fridge and coffee maker. No microwave however. The breakfast was buffet style with many fruit options and pastries. It also had an omelet station. We enjoyed it very much. The whirlpool hot tub was amazing! The staff were very friendly and helpful. We truly felt welcomed and enjoyed our stay very much. I highly recommend staying here when in town.
10
Eugenia
29 mar 2025
·
Se alojó 3 noches
Excellent location! Walking distance to Fortuna town and very close to all the tourist spots in Arenal. The views of the volcano from the balcony are breathtaking and you are easily tempted to just spend your day on the balcony with this view. Great pool area and pool bar and resto, nice hot tubs, very good breakfast, very clean property (staff spotted cleaning the balcony ceilings). We had booked a more expensive property which had its own hot springs but we're glad we canceled and booked here instead. Everything you need with a better location, great view and an Uber ride away from a day pass to the many hot springs. Highly recommend!
Excellent location! Walking distance to Fortuna town and very close to all the tourist spots in Arenal. The views of the volcano from the balcony are breathtaking and you are easily tempted to just spend your day on the balcony with this view. Great pool area and pool bar and resto, nice hot tubs, very good breakfast, very clean property (staff spotted cleaning the balcony ceilings). We had booked a more expensive property which had its own hot springs but we're glad we canceled and booked here instead. Everything you need with a better location, great view and an Uber ride away from a day pass to the many hot springs. Highly recommend!
10
Alexander
14 abr 2024
·
Se alojó 2 noches
Location is great, the pool area is very nice and rooms are very clean.
Location is great, the pool area is very nice and rooms are very clean.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es frecuentemente elogiado por su calidad y variedad (a menudo con una estación de tortillas). Las opiniones sobre otras comidas y la consistencia del desayuno son mixtas, con informes de opciones limitadas o sosas, preocupaciones de higiene y un servicio lento en ocasiones.
Reseñas de huéspedes relacionadas
10
Mary
21 ene 2024
·
Se alojó 3 noches
The facilities were clean. The staff was kind and helpful. The grounds and pools are beautiful. The breakfast was wonderful. We ate a late lunch in the restaurant one day and there was nobody there. The menu was limited and we were in a hurry. They were very slow and our tour arrived 1/2 hr earlier than the time hotel had given us. We had to take lunch to go. The shrimp was old and bad. Enjoy the hotel and breakfast eat elsewhere for other meals.
The facilities were clean. The staff was kind and helpful. The grounds and pools are beautiful. The breakfast was wonderful. We ate a late lunch in the restaurant one day and there was nobody there. The menu was limited and we were in a hurry. They were very slow and our tour arrived 1/2 hr earlier than the time hotel had given us. We had to take lunch to go. The shrimp was old and bad. Enjoy the hotel and breakfast eat elsewhere for other meals.
10
Tasha
23 abr 2025
·
Se alojó 3 noches
Beautiful view of the volcano. The included breakfast was fantastic. Swimming pools and hot tubs were very nice. Staff super friendly and helpful.
Beautiful view of the volcano. The included breakfast was fantastic. Swimming pools and hot tubs were very nice. Staff super friendly and helpful.
10
Karyn
8 dic 2024
·
Se alojó 2 noches
Wonderful hotel! Beautiful grounds. Absolutely top notch breakfast!!
Wonderful hotel! Beautiful grounds. Absolutely top notch breakfast!!
4
Glenda
29 nov 2025
·
Se alojó 5 noches
The hotel had an ok view of the volcano. The rooms are outdated no full size mirror. Only one key fob. Breakfast did not have variety each morning and I stayed for 6 nights. You have to reserve breakfast for each day which is a very big inconvenience. The ladies at breakfast are not very friendly. They also denied be breakfast one day because the lady did not put my room down etc.. (when I did). They need to do first come first serve… key fob stopped working for both rooms so had to get that fixed in front desk. The smaller pool doesn’t work. Only one hot tub works. Pool is not heated. Can’t pay drinks in the pool by room number.. 4th floor rooftop bar is not open yet. For a “4 star hotel” it lacks a lot. Needs a lot of work!
The hotel had an ok view of the volcano. The rooms are outdated no full size mirror. Only one key fob. Breakfast did not have variety each morning and I stayed for 6 nights. You have to reserve breakfast for each day which is a very big inconvenience. The ladies at breakfast are not very friendly. They also denied be breakfast one day because the lady did not put my room down etc.. (when I did). They need to do first come first serve… key fob stopped working for both rooms so had to get that fixed in front desk. The smaller pool doesn’t work. Only one hot tub works. Pool is not heated. Can’t pay drinks in the pool by room number.. 4th floor rooftop bar is not open yet. For a “4 star hotel” it lacks a lot. Needs a lot of work!
10
Mark
25 may 2025
·
Se alojó 2 noches
Very good breakfast, very nice amenities.
Very good breakfast, very nice amenities.
10
Yohana
25 jul 2025
·
Se alojó 1 noche
The property is close to downtown La Fortuna. It's right off the main road, which I loved. There's a security guard at the gate at all times. This made us feel safe. The rooms were spacious and fully stocked with bathroom toiletries, minie fridge and coffee maker. No microwave however. The breakfast was buffet style with many fruit options and pastries. It also had an omelet station. We enjoyed it very much. The whirlpool hot tub was amazing! The staff were very friendly and helpful. We truly felt welcomed and enjoyed our stay very much. I highly recommend staying here when in town.
The property is close to downtown La Fortuna. It's right off the main road, which I loved. There's a security guard at the gate at all times. This made us feel safe. The rooms were spacious and fully stocked with bathroom toiletries, minie fridge and coffee maker. No microwave however. The breakfast was buffet style with many fruit options and pastries. It also had an omelet station. We enjoyed it very much. The whirlpool hot tub was amazing! The staff were very friendly and helpful. We truly felt welcomed and enjoyed our stay very much. I highly recommend staying here when in town.
10
Guadalupe
11 jun 2025
·
Se alojó 4 noches
The stay was amazing and the breakfast was the best
The stay was amazing and the breakfast was the best
2
Janicy
3 nov 2025
·
Se alojó 3 noches
I booked this hotel because of the good reviews and because it’s supposed to be a 3 or 4-star place. But honestly, I’m extremely disappointed and shocked by what I experienced. First, they gave me a room with a jacuzzi, but the blinds were completely see-through from the outside! Anyone walking by could literally see inside. On top of that, they put me on the first floor, which made it even worse. I felt so uncomfortable and had to ask for a room change. When they finally changed my room, I thought things would get better — but then when I turned on the air conditioner, a few cockroaches actually blew out from it! I was terrified and disgusted. How can this happen in a hotel that claims to be 3 or 4 stars? Breakfast was another nightmare. There were so many flies on the sweet cakes. Even though there was a cover, there was a big gap beside the door, so flies could easily get in and out. I even saw a dead fly floating in the syrup. I told one of the workers about it, but he completely ignored me like it was no big deal. Honestly, this was one of the worst hotel stays I’ve ever had. I will never come back here again, and I strongly advise others to stay away unless the hotel seriously improves its hygiene and management.
I booked this hotel because of the good reviews and because it’s supposed to be a 3 or 4-star place. But honestly, I’m extremely disappointed and shocked by what I experienced. First, they gave me a room with a jacuzzi, but the blinds were completely see-through from the outside! Anyone walking by could literally see inside. On top of that, they put me on the first floor, which made it even worse. I felt so uncomfortable and had to ask for a room change. When they finally changed my room, I thought things would get better — but then when I turned on the air conditioner, a few cockroaches actually blew out from it! I was terrified and disgusted. How can this happen in a hotel that claims to be 3 or 4 stars? Breakfast was another nightmare. There were so many flies on the sweet cakes. Even though there was a cover, there was a big gap beside the door, so flies could easily get in and out. I even saw a dead fly floating in the syrup. I told one of the workers about it, but he completely ignored me like it was no big deal. Honestly, this was one of the worst hotel stays I’ve ever had. I will never come back here again, and I strongly advise others to stay away unless the hotel seriously improves its hygiene and management.
8
LUCY
15 jul 2024
·
Se alojó 4 noches
We reached the hotel early and was prepared to wait but Juan was very swift to check us in. A big shout out to Jurgen who was a delight, very polite, respectful and had a beaming smile and made sure that my request was taken care of and that we had a wonderful stay. Waiter Calo during breakfast was another staff who provided great custoner service, others did not bother to come to us, not cool. Bell boy Franklin was great too. Sorry but breakfast was bland and did not have any flavor or taste. Overall a good stay because of all the reasons above except the breakfast was a big let down.
We reached the hotel early and was prepared to wait but Juan was very swift to check us in. A big shout out to Jurgen who was a delight, very polite, respectful and had a beaming smile and made sure that my request was taken care of and that we had a wonderful stay. Waiter Calo during breakfast was another staff who provided great custoner service, others did not bother to come to us, not cool. Bell boy Franklin was great too. Sorry but breakfast was bland and did not have any flavor or taste. Overall a good stay because of all the reasons above except the breakfast was a big let down.
10
Srinidhi
14 jun 2025
·
Se alojó 2 noches
The property staff were very nice and accommodating! We had a volcano view from our hotel and it was amazing. Also very close to tourist attractions. Parking is tight but the staff were helpful in guiding us when parking. The only not great thing was the food in the restaurant. We had to eat there one day, due to pouring rain and it was not good at all for vegetarians.
The property staff were very nice and accommodating! We had a volcano view from our hotel and it was amazing. Also very close to tourist attractions. Parking is tight but the staff were helpful in guiding us when parking. The only not great thing was the food in the restaurant. We had to eat there one day, due to pouring rain and it was not good at all for vegetarians.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Mario A.
7 ago 2026
·
Se alojó 4 noches
Muy buena decisión fue la elección de este hotel Habitación limpia, staff amable, buen desayuno y el aire acondicionado ajustable de acuerdo a gusto personal.
Muy buena decisión fue la elección de este hotel Habitación limpia, staff amable, buen desayuno y el aire acondicionado ajustable de acuerdo a gusto personal.
6
Luis Fernando
2 ago 2026
·
Se alojó 2 noches
Realmente el hotel es bonito, pero no es aceptable la situación actual con el sistema de cable TV... los canales que entran, no se ven bien e indican que van a estar en esta situación 2 meses más, con lo cual no es aceptable para el tipo de hotel y el costo del mismo; sobre la comida tipo buffet en el desayuno las comidas preparadas que están en las bandejas está fría, por ejemplo el gallo pinto, las salchichas, el salchichón, la variedad de frutas es poca, solo papaya, pina y sandía, en fin tenía una alta expectativa del hotel, pero no se cumplió; importante indicar que el personal es muy amable, tanto de servicio, como del restaurante y la recepción.
Realmente el hotel es bonito, pero no es aceptable la situación actual con el sistema de cable TV... los canales que entran, no se ven bien e indican que van a estar en esta situación 2 meses más, con lo cual no es aceptable para el tipo de hotel y el costo del mismo; sobre la comida tipo buffet en el desayuno las comidas preparadas que están en las bandejas está fría, por ejemplo el gallo pinto, las salchichas, el salchichón, la variedad de frutas es poca, solo papaya, pina y sandía, en fin tenía una alta expectativa del hotel, pero no se cumplió; importante indicar que el personal es muy amable, tanto de servicio, como del restaurante y la recepción.
10
Yoilin
15 jun 2026
·
Se alojó 1 noche
Excelente hotel, con servicio amable , habitaciones cómodas y una ubicación perfecta .
Excelente hotel, con servicio amable , habitaciones cómodas y una ubicación perfecta .
10
Maria jimena
15 jun 2026
·
Se alojó 3 noches
Me encantó y para mi es el mejor hotel en la fortuna, su vista al volcán y la naturaleza es única y su personal muy amable y altamente servicial, si regreso los escogería nuevamente 💚 tiene unos jacuzzi de aguas calientes y una piscina amplia, como también la habitación muy limpia y con todo lo necesario y el desayuno estuvo 10/10 me encantó son los mejores ❤️ También es facil asceso ir caminando y explorar las tiendas de souvenirs y restaurantes y supermercados cercanos, aunque en el hotel tienen una tienda de souvenirs y restaurante ósea está todo en este hermoso lugar.
Me encantó y para mi es el mejor hotel en la fortuna, su vista al volcán y la naturaleza es única y su personal muy amable y altamente servicial, si regreso los escogería nuevamente 💚 tiene unos jacuzzi de aguas calientes y una piscina amplia, como también la habitación muy limpia y con todo lo necesario y el desayuno estuvo 10/10 me encantó son los mejores ❤️ También es facil asceso ir caminando y explorar las tiendas de souvenirs y restaurantes y supermercados cercanos, aunque en el hotel tienen una tienda de souvenirs y restaurante ósea está todo en este hermoso lugar.
2
Jossua
15 jun 2026
·
Se alojó 1 noche
Pésimo lugar, la piscina toda la orilla negra que no la limpian, la que atiene el bar de la piscina pésimo servicio parece que no quiere trabajar ni una toalla puede dar, el servicio VIP de expedía y hoteles.com no lo ofrecen, cobijas pedimos dos veces y no dieron, el desayuno no sabe a nada, en general una estancia pésima.
Pésimo lugar, la piscina toda la orilla negra que no la limpian, la que atiene el bar de la piscina pésimo servicio parece que no quiere trabajar ni una toalla puede dar, el servicio VIP de expedía y hoteles.com no lo ofrecen, cobijas pedimos dos veces y no dieron, el desayuno no sabe a nada, en general una estancia pésima.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 14:00 a 12:00
Antes de la(s) 12:00
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Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-19: 121.51090485965729USD
- 2026-09-20: 118.7938628881073USD
- 2026-09-21: 118.7938628881073USD
- 2026-09-22: 118.7938628881073USD
- 2026-09-23: 118.92272118572235USD
- 2026-09-24: 185.4389925603485USD
- 2026-09-25: 130.0157977297592USD
- 2026-09-26: 121.58528761787414USD
- 2026-09-27: 119.39776190227508USD
- 2026-09-28: 121.58528761787414USD
- 2026-09-29: 121.58528761787414USD
- 2026-09-30: 124.00485986343384USD
- 2026-10-01: 123.4697471654129USD
- 2026-10-02: 122.83747182525634USD
- 2026-10-03: 122.83747182525634USD
- 2026-10-04: 123.4697471654129USD
- 2026-10-05: 118.7938628881073USD
- 2026-10-06: 120.70553393096924USD
- 2026-10-07: 120.70553393096924USD
- 2026-10-08: 120.70553393096924USD
- 2026-10-09: 118.7938628881073USD
- 2026-10-10: 118.7938628881073USD
- 2026-10-11: 120.70553393096924USD
- 2026-10-12: 125.00489764328003USD
- 2026-10-13: 130.73912254058837USD
- 2026-10-14: 124.50728723781586USD
- 2026-10-15: 125.00489764328003USD
- 2026-10-16: 125.00489764328003USD
- 2026-10-17: 126.3541569115448USD
- 2026-10-18: 125.00489764328003USD
- 2026-10-19: 125.00489764328003USD
- 2026-10-20: 125.00489764328003USD
- 2026-10-21: 125.00489764328003USD
- 2026-10-22: 125.00489764328003USD
- 2026-10-23: 125.00489764328003USD
- 2026-10-24: 125.00489764328003USD
- 2026-10-25: 125.00489764328003USD
- 2026-10-26: 125.00489764328003USD
- 2026-10-27: 125.00489764328003USD
- 2026-10-28: 125.00489764328003USD
- 2026-10-29: 125.00489764328003USD
- 2026-10-30: 125.00489764328003USD
- 2026-10-31: 125.00489764328003USD
- 2026-11-01: 140.73487604888916USD
- 2026-11-02: 140.73487604888916USD
- 2026-11-03: 140.73487604888916USD
- 2026-11-04: 140.73487604888916USD
- 2026-11-05: 140.73487604888916USD
- 2026-11-06: 140.73487604888916USD
- 2026-11-07: 144.14929250598908USD
- 2026-11-08: 140.73487604888916USD
- 2026-11-09: 167.1673186099243USD
- 2026-11-10: 167.1673186099243USD
- 2026-11-11: 160.00627248664856USD
- 2026-11-12: 140.73487604888916USD
- 2026-11-13: 144.14929250598908USD
- 2026-11-14: 144.14929250598908USD
- 2026-11-15: 140.73487604888916USD
- 2026-11-16: 141.0055196370697USD
- 2026-11-17: 140.73487604888916USD
- 2026-11-18: 144.14929250598908USD
- 2026-11-19: 163.5953697529602USD
Este alojamiento ofrece un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 72 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 9 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Transporte al aeropuerto: 160 USD por vehículo solo ida
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Servicio de lavandería
Centro de negocios
Caja fuerte
Jardín
Karaoke
Kayaks
Servicios
Centro de negocios
Caja fuerte
Servicio de lavandería
Consigna de equipajes
24-Hour Front Desk
Computer Station
Concierge Services
Conference Center
Conference Space
Eco-Friendly Cleaning Products Used
Laundry Facilities
Organic Produce
Porter/Bellhop
Reception Hall
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Actividades
Jardín
Karaoke
Kayaks
Piscina infantil
Newspapers in Lobby (free)
Full-Service Spa
Hiking/Biking (nearby)
Mountain Bike (nearby)
Terraza
General
Mesas y zona de picnic
Desayuno gratuito
Childcare/Babysitting (surcharge)
Barbecue Grill (s)
Pool Access Ramp (on site)
Smoke-Free Property
Water Dispenser
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Spa
Wheelchairs Available (on site)
Aparcamiento
Alquiler de ciclomotores/Escúteres (en la misma propiedad)
Aparcamiento gratuito
Airport Transportation (surcharge)
Area Shuttle (surcharge)
Parking (Self) (free)
Internet
WiFi gratuito
Internet (Wired) (free)