Name: Doubletree By Hilton Surabaya
Address: Jl Tunjungan 12 East Java, Surabaya, Java Oriental, ID
Price range: 70 US$–124 US$ per night
Rating: 9.13

Opiniones de los huéspedes

En el Doubletree By Hilton Surabaya, los huéspedes elogian constantemente la amabilidad y profesionalidad del personal, las habitaciones cómodas y su ubicación céntrica cerca de centros comerciales y restaurantes, destacando repetidamente el desayuno por su variedad y calidad en numerosas estancias.

Varios huéspedes disfrutaron de la piscina y el gimnasio, y apreciaron los detalles considerados como las galletas de bienvenida y la recogida en el aeropuerto organizada. Algunas reseñas mencionan ropa de cama un poco desgastada y pequeños problemas de mantenimiento en el baño, así como olores ocasionales en las habitaciones o fallos en la señal de la televisión. Un par de comensales encontraron que el horario de la cena era limitado o los precios algo elevados. En general, se puede esperar una estancia cómoda y bien ubicada con un servicio y un desayuno excepcionales.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Los huéspedes mencionan con frecuencia la piscina y el gimnasio de forma positiva.

Reseñas de huéspedes relacionadas

10

Chong Yuen

24 ene 2024

·

Se alojó 2 noches

The staffs at the 1st floor restaurant are friendly and attentive. Vegetarian can request for vegetarian breakfast

10

Peng Eng Peter

2 ago 2024

·

Se alojó 4 noches

Comfortable room and club lounge. Warm and welcoming team. Thank you Verina and Asrori at the lounge, and Reza at Makan. Your attentiveness made all the difference.

10

Mayra

21 mar 2025

·

Se alojó 2 noches

This place is impeccable!! I honestly didn’t leave the hotel much during my short stay. The hotel itself is beautiful, the staff is so professional and kind, the buffet style breakfast was great, and the gym facilities were really nice to have. There’s a shopping center walking distance and restaurants on the way. I would definitely stay here again!!

8

Adele

23 jul 2024

·

Se alojó 1 noche

Hotel room clean and comfortable. Hotel staff helpful. We were not there long enough to use the facilities but there appeared to be a pool & gym, roof top bar, coffee shop and resturaunt.

10

Monica

5 ago 2025

·

Lovely hotel in a great location. Friendly staff, super clean, comfy bed, and lovely pool.

8

Ann

2 oct 2025

·

Se alojó 3 noches

A nice and friendly hotel. Walking distance to many cafes and restaurants. Very near the big shopping mall, Tunjugan Plaza about 10 minutes walk. There is a museum just across the street too. It will be great if their hand towels and floor towels are white. They look dirty as they are not white. Overall it a good hotel. Firm bed, nice hotel restaurant, friendly staff and nice lobby cafe too. They even give us a cookie each during check in.

10

KIYOHIKO

20 mar 2025

·

Se alojó 1 noche

ジムの受付の女性がとてもフレンドリーで対応も素晴らしいかった。

10

MIKI

28 may 2025

·

Se alojó 3 noches

部屋は広くて静か、朝ごはんも種類が多くて美味しかったです。朝のプールは貸切状態でした。

10

Vanesha Yanestissia S.

28 jul 2025

·

Se alojó 1 noche

great location, super staff, good breakfast, kids friendly

10

Amuthavalli Shanthi

21 sept 2024

·

Se alojó 1 noche

The hotel was clean and spacious. Lovely decor. The food in the restaurant offered lots of choices for their buffet. Room was spacious and offered a lovely view. Great stay!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Ampliamente descrito como limpio o impecable. Algunos huéspedes notaron ropa de cama un poco desgastada y pequeños problemas en el baño (por ejemplo, desgaste del sellador, problemas de drenaje u olores).

Reseñas de huéspedes relacionadas

8

Peng Eng Peter

10 ene 2024

·

Se alojó 1 noche

The team at the hotel is excellent, and do an excellent job in ensuring guests have a great experience. I am very grateful to everyone. The condition of the rooms is another matter. I was assigned to one room which had a really bad smell and requested a room change. The club lounge manager came up to the room herself to understand my problem and resolved it nicely for me by finding another room that did not have that smell (in fact I was welcomed by a nice fresh scent). Although the hotel is just a few years old, both rooms had doors and cabinets with splintered or cracked edges, and a bathroom amenities box that had been varnished with a material that was badly flaking. Which was a shame. But again, the staff really made the difference.

8

Cynthia

14 jul 2025

·

Se alojó 2 noches

Right in the middle of Tunjungan. Nice breakfast. But the hotel needs to provide new sheets. The sheets aren’t clean because it is old and full of blotches from stain that could not be bleached any longer. Aside from the sheets, everything is good.

8

Jack

21 sept 2024

·

Se alojó 1 noche

The room is great but when I took a shower, I need to be careful the water looked like overflowing the shower booth.

10

Karl Georg

3 nov 2025

·

Se alojó 3 noches

Clean room and good size Staff very friendly Great location

10

Monica

5 ago 2025

·

Lovely hotel in a great location. Friendly staff, super clean, comfy bed, and lovely pool.

8

Ann

2 oct 2025

·

Se alojó 3 noches

A nice and friendly hotel. Walking distance to many cafes and restaurants. Very near the big shopping mall, Tunjugan Plaza about 10 minutes walk. There is a museum just across the street too. It will be great if their hand towels and floor towels are white. They look dirty as they are not white. Overall it a good hotel. Firm bed, nice hotel restaurant, friendly staff and nice lobby cafe too. They even give us a cookie each during check in.

10

Loke Ann

15 ago 2025

·

Se alojó 1 noche

We had a very pleasant stay at Doubletree although it was for 1-night only. Upon arrival at the hotel we received a free upgrade to a Deluxe King Suite. The room is spacious, well furnished and spotless. There is a good spread of international and local dishes for breakfast.The service staff are excellent. We are looking forward to stay here again during our next trip in Surabaya.

10

Samuel

25 may 2025

·

Se alojó 3 noches

Great stay, all went well. Excellent and friendly staff, rooms were spotless and breakfast buffet had wonderful selections. Thank you

10

Philipp

12 jul 2025

·

Se alojó 1 noche

Da shotel ist gerade für Indonesien hervorragend. Das Personal ist super professionell, freundlich und zuvorkommend. Die Zimmer sind super schön und groß. Es ist fast schon unangenehm durch die Nachbargassen zu laufen, da die Leute dort sich so einen Luxus gar nicht vorstellen können. Kleine Details könnten besser sein. So waren bei uns die Silikonfugen in der Dusche nicht mehr so ansehnlich und die Ablage in der Dusche uneben. Das ist allerdings Kritik auf ganz hohen Niveau. Ich würde immer wieder hier her kommen und das Hotel auch jederzeit empfehlen

10

Yee Fatt

22 nov 2025

·

Se alojó 1 noche

Staffs are friendly... great location, near to eateries and malls... comfy and clean bedroom...

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son espaciosas y cómodas con camas muy cómodas; muchos también describen estancias tranquilas.

Reseñas de huéspedes relacionadas

8

Miranda

1 feb 2025

·

Se alojó 1 noche

Great breakfast and lovely rooms.

10

Sue Phay

16 ago 2025

·

Se alojó 1 noche

Very comfortable hotel. Bed is really nice. Breakfast spread is fantastic. Staffs are also very helpful.

10

Kris

11 sept 2023

·

Se alojó 2 noches

Clean, quiet, and located right in the heart of the city.

10

Monica

6 ago 2025

·

Se alojó 4 noches

Location,cleanliness, super helpful staff. The rooms were nice and bed wss comfy.

8

shahab

19 feb 2026

·

Se alojó 1 noche

Nice hotel... they even upgrade my room and pack me a breakfast in case i was leaving early morning.

10

Kevin

16 ene 2024

·

Se alojó 2 noches

Good place and the bed are wonderful

10

Ancilla Dennise

13 feb 2025

·

Se alojó 2 noches

Always love staying at DoubleTree by Hilton Surabaya. Located in the nice neighborhood of Tunjungan street, it is very convenient to walk around. All the staffs are friendly, from the security greeting you at the gate at the lobby. Room ais lways nice with the best smell amenities that they have. Breakfast is amazing, with local delicacies and authentic flavours. One minus experience is just the TV signal is not really good, so it oftens lose signal in mid-streaming for 1-2 minutes and you can't nicely follow the story. But overall stay experience is really good and nice, will definitely come back again

10

Amuthavalli Shanthi

21 sept 2024

·

Se alojó 1 noche

The hotel was clean and spacious. Lovely decor. The food in the restaurant offered lots of choices for their buffet. Room was spacious and offered a lovely view. Great stay!

10

Loke Ann

15 ago 2025

·

Se alojó 1 noche

We had a very pleasant stay at Doubletree although it was for 1-night only. Upon arrival at the hotel we received a free upgrade to a Deluxe King Suite. The room is spacious, well furnished and spotless. There is a good spread of international and local dishes for breakfast.The service staff are excellent. We are looking forward to stay here again during our next trip in Surabaya.

10

Mikael

22 jun 2025

·

Se alojó 1 noche

Great stay! Very friendly and serviceminded staff. Our room was just perfect; clean, big, with a very comfortable bed.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por ser amable, profesional y atento en todos los departamentos, con gestos considerados desde las galletas de bienvenida hasta las solicitudes especiales y las suaves recogidas en el aeropuerto.

Reseñas de huéspedes relacionadas

10

Timea

22 jul 2025

·

Se alojó 1 noche

It was very easy to communicate with the hotel and they arranged for us to airport pick up and the driver was very helpful and very friendly. Hotel is just like in Europe very please, check in very helpful and friendly people and of course cookies it was amazing make my day . Thank you HILTON :)

10

Peng Eng Peter

2 ago 2024

·

Se alojó 4 noches

Comfortable room and club lounge. Warm and welcoming team. Thank you Verina and Asrori at the lounge, and Reza at Makan. Your attentiveness made all the difference.

10

Betsy

17 sept 2025

·

Se alojó 3 noches

I love the excellent services provided by the staff at the hotel. They are very approachable and sincere, which made my stay super pleasant. I would like to thank the front desk and the Koffee staff esp. Farrel, Yusuf and Shinta for the great service when I needed a birthday surprise for my travel mate and they did the birthday wish choc for me (yummy too). Thank you very much for the housekeeping staff too as I left the tips on the table but the staff didn’t take. I am indeed blessed and heartened to see such honest and sincere people at this hotel. Finally, I hope to return to Surabaya and stay at this hotel again. A BIG thank you to you all!

10

Angel

24 mar 2024

·

Se alojó 2 noches

Each staff was very welcoming and polite. The hotel service was very pleasant.

10

Sue Phay

16 ago 2025

·

Se alojó 1 noche

Very comfortable hotel. Bed is really nice. Breakfast spread is fantastic. Staffs are also very helpful.

10

David

12 nov 2024

·

Se alojó 3 noches

All staff at the property were amazing. They did a great job

10

Jamilah

25 sept 2025

·

Se alojó 9 noches

The staff could not have been more courteous and attentive. They made our stay memorable guaranteed our return business !

10

riccy

30 jun 2023

·

Se alojó 1 noche

Great service, thank you for the cake, my baby so happy

10

Sue Phay

12 sept 2025

·

Se alojó 1 noche

Second time staying at this hotel. Very good and comfortable as usual. Staff, room, breakfast are all great!

10

Yee Fatt

22 nov 2025

·

Se alojó 1 noche

Staffs are friendly... great location, near to eateries and malls... comfy and clean bedroom...

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Céntrico y conveniente, con fácil acceso a la calle Tunjungan, centros comerciales y restaurantes; muchos lo encontraron fácil de recorrer a pie.

Reseñas de huéspedes relacionadas

10

Karl Georg

3 nov 2025

·

Se alojó 3 noches

Clean room and good size Staff very friendly Great location

10

Kris

11 sept 2023

·

Se alojó 2 noches

Clean, quiet, and located right in the heart of the city.

8

Mark

9 oct 2025

·

Se alojó 3 noches

Welcoming staff and security members. A pleasant welcoming fragrance in lobby. Nicely decorated and spacious. The only problem is that Surabaya has no real attractions to offer.

10

Sianto

9 ago 2024

·

Se alojó 3 noches

good location

10

Aloysius Giovanni

26 jun 2023

·

Se alojó 2 noches

It is amazing stay in this hotel, their location is in newly renovated Surabaya city center. their room was comfort and their breakfast choice was abundance.

8

Ann

2 oct 2025

·

Se alojó 3 noches

A nice and friendly hotel. Walking distance to many cafes and restaurants. Very near the big shopping mall, Tunjugan Plaza about 10 minutes walk. There is a museum just across the street too. It will be great if their hand towels and floor towels are white. They look dirty as they are not white. Overall it a good hotel. Firm bed, nice hotel restaurant, friendly staff and nice lobby cafe too. They even give us a cookie each during check in.

10

Alberto

8 ago 2025

·

Se alojó 2 noches

Muy buena opción de Hotel, centrico en la mejor zona y buen servicio.

10

Ancilla Dennise

13 feb 2025

·

Se alojó 2 noches

Always love staying at DoubleTree by Hilton Surabaya. Located in the nice neighborhood of Tunjungan street, it is very convenient to walk around. All the staffs are friendly, from the security greeting you at the gate at the lobby. Room ais lways nice with the best smell amenities that they have. Breakfast is amazing, with local delicacies and authentic flavours. One minus experience is just the TV signal is not really good, so it oftens lose signal in mid-streaming for 1-2 minutes and you can't nicely follow the story. But overall stay experience is really good and nice, will definitely come back again

10

Yoshiyuki

27 ago 2025

·

Se alojó 3 noches

From the DoubleTree Hotel, it takes about 10 minutes on foot to BG Junction Mall and about 15 minutes to Tunjungan Plaza. However, you need to cross busy roads, so walking can be a bit challenging.

10

Yee Fatt

22 nov 2025

·

Se alojó 1 noche

Staffs are friendly... great location, near to eateries and malls... comfy and clean bedroom...

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno recibe constantemente elogios por su variedad y sabor, con varias menciones a un excelente buffet y un personal atento. Algunos huéspedes encontraron que el horario de la cena era limitado o los precios algo elevados.

Reseñas de huéspedes relacionadas

8

Richard

23 ene 2025

·

Se alojó 4 noches

Hotel was good. Meals were a bit expensive.

10

Chong Yuen

24 ene 2024

·

Se alojó 2 noches

The staffs at the 1st floor restaurant are friendly and attentive. Vegetarian can request for vegetarian breakfast

10

Sue Phay

16 ago 2025

·

Se alojó 1 noche

Very comfortable hotel. Bed is really nice. Breakfast spread is fantastic. Staffs are also very helpful.

10

Mayra

21 mar 2025

·

Se alojó 2 noches

This place is impeccable!! I honestly didn’t leave the hotel much during my short stay. The hotel itself is beautiful, the staff is so professional and kind, the buffet style breakfast was great, and the gym facilities were really nice to have. There’s a shopping center walking distance and restaurants on the way. I would definitely stay here again!!

10

MIKI

28 may 2025

·

Se alojó 3 noches

部屋は広くて静か、朝ごはんも種類が多くて美味しかったです。朝のプールは貸切状態でした。

10

Sue Phay

12 sept 2025

·

Se alojó 1 noche

Second time staying at this hotel. Very good and comfortable as usual. Staff, room, breakfast are all great!

8

SHINEI

20 feb 2025

·

Se alojó 2 noches

good quality for price. dining (breakfast) experience was pleasant. Restaurant for dinner time close quick.. limited dining location around hotel.

10

Loke Ann

15 ago 2025

·

Se alojó 1 noche

We had a very pleasant stay at Doubletree although it was for 1-night only. Upon arrival at the hotel we received a free upgrade to a Deluxe King Suite. The room is spacious, well furnished and spotless. There is a good spread of international and local dishes for breakfast.The service staff are excellent. We are looking forward to stay here again during our next trip in Surabaya.

10

Samuel

25 may 2025

·

Se alojó 3 noches

Great stay, all went well. Excellent and friendly staff, rooms were spotless and breakfast buffet had wonderful selections. Thank you

10

YANNICK

30 dic 2024

·

Se alojó 2 noches

Parfait Literie géniale Buffet au top délicieux

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	71 US$
febrero	70 US$
marzo	67 US$
abril	65 US$
mayo	61 US$
junio	60 US$
julio	63 US$
agosto	59 US$
septiembre	65 US$
octubre	71 US$
noviembre	77 US$
diciembre	76 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $87	17 $86
18 $71	19 $71	20 $72	21 $71	22 $124	23 $71	24 $71
25 $70	26 $73	27 $73	28 $73	29 $73	30 $73	31 $72

DO	LU	MA	MI	JU	VI	SA
1 $73	2 $76	3 $76	4 $76	5 $76	6 $81	7 $76
8 $71	9 $76	10 $76	11 $76	12 $76	13 $76	14 $76
15 $71	16 $76	17 $76	18 $76	19 $76	20 $76	21 $76
22 $71	23 $76	24 $76	25 $76	26 $76	27 $76	28 $76
29 $71	30 $77

Doubletree By Hilton Surabaya

Precios para Doubletree By Hilton Surabaya

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 1 cama de matrimonio grande, accesible para personas con discapacidad

Suite familiar, varias camas, bañera

Habitación ejecutiva, 2 camas individuales

Habitación Deluxe, 1 cama de matrimonio grande

Habitación, 2 camas individuales

Suite, 1 cama de matrimonio grande, bañera (Loft Duplex)

Suite Premium, 1 cama de matrimonio grande, bañera

Suite, 1 cama de matrimonio grande, bañera, en esquina

Habitación, 1 cama de matrimonio grande

Suite presidencial, 1 cama de matrimonio grande, frigorífico y microondas

Suite Deluxe, 1 cama de matrimonio grande, bañera

Habitación familiar, varias camas

Habitación ejecutiva, 1 cama de matrimonio grande

Reseñas de los huéspedes sobre Doubletree By Hilton Surabaya

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas