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Grand Mercure Dubai City

From

81 US$

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Grand Mercure Dubai City - Image 1

Grand Mercure Dubai City - Værelse

Grand Mercure Dubai City - Værelse

Grand Mercure Dubai City - Udsigt fra værelset

Grand Mercure Dubai City - Reception

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From

81 US$

/nat

Om dette overnatningssted

Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 2 udendørs swimmingpools, et dampbad og et døgnåbent fitnessc...

Faciliteter

Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 2 udendørs swimmingpools, et dampbad og et døgnåbent fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og balsal.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig udtjekning og renseri/vaskeservice. Dette hotel tilbyder arrangementfaciliteter, såsom et konferencecenter og 9 mødelokaler. Lufthavnstransport tur-retur er gratis (døgnet rundt).

Spisning

Spis dig mæt i mellemøstlige retter på Walima, som er en af dette hotels 2 restauranter, eller bliv på værelset, og nyd godt af roomservice døgnet rundt. Du kan også købe en snack på stedets 3 kaffebarer/caféer. Hvis du har lyst til at mingle med de andre gæster, bør du tage med til en gratis reception, der afholdes dagligt. Har du brug for en pause? Få en drink ved en af stedets 2 barer ved poolen. Morgenmadsbuffet serveres på hverdage fra kl. 06.00 til kl. 10.30 og i weekenderne fra kl. 06.00 til kl. 11.00 mod et gebyr.

Værelser

Føl dig hjemme i et af de 361 aircondition-afkølede værelser, der desuden indeholder LED-tv. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med en kombination af bruser/badekar samt brusehoved med spredningseffekt og bidet. Faciliteter inkluderer telefoner samt pengeskabe og skriveborde.

Lokation

Med et ophold ved Grand Mercure Dubai City i Dubai (Garhoud) er du kun 3 minutters kørsel fra City Centre Deira og 6 minutters kørsel fra Gold Souk. Dette hotel med luksusfaciliteter ligger 4 km fra Dubai Creek og 8,8 km fra Dubai World Trade Centre.

I nærheden

Dubai Tennis Stadium(0.8 mil)
City Centre Deira(0.8 mil)
Deira Clocktower(1.4 mil)
Dubai Creek(2.1 mil)
Al Ghurair Center(2.3 mil)
Reef Indkøbscenter(2.3 mil)
Dubai Creek Golf & Yacht Club(2.4 mil)
Fiskerundkørslen(2.7 mil)
Creek Park(2.7 mil)
Mohammed Bin Rashid Universitet for Medicin og Sundhedsvidenskab(2.7 mil)
Deira Tvillingetårne Shoppingcenter(2.8 mil)
Burj Nahar Mall(3 mil)
Dubai Festival City Mall(3 mil)
Wafi City Storcenter(3 mil)
American Hospital Dubai(3.6 mil)
Dubai (DXB-Dubai Intl.)(1.4 mil)
Sharjah (SHJ-Sharjah Intl.)(17.3 mil)
Dubai (DWC-Al Maktoum Intl.)(38.4 mil)

Lokation

Casablanca St off Airport Road, Dubai, De Forenede Arabiske Emirater

Dubai Tennis Stadium (0.8 mil)

City Centre Deira (0.8 mil)

Deira Clocktower (1.4 mil)

Dubai Creek (2.1 mil)

Al Ghurair Center (2.3 mil)

Reef Indkøbscenter (2.3 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

15

Dubai Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

603 ft²

Separat spiseområde

Klimaanlæg

Wi-Fi (Gratis)

Tekøkken

16

Grand Suite

Værelsesoplysninger

3× Dobbeltsenge

Sover 7

1087 ft²

Separat spiseområde

Klimaanlæg

Wi-Fi (Gratis)

Køleskab

12

Deluxe Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

484 ft²

Separat spiseområde

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

15

Grosvenor Suite

Værelsesoplysninger

2 Dobbeltsenge

Sover 5

818 ft²

Separat spiseområde

Klimaanlæg

Wi-Fi (Gratis)

Tekøkken

15

Premium Room, Twin

Værelsesoplysninger

2 Enkeltsenge

Sover 3

320 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

13

Premium Room

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

320 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

13

Deluxe Room

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

320 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

15

Deluxe Room Twin

Værelsesoplysninger

2 Enkeltsenge

Sover 3

320 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

12

Premium Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

646 ft²

Separat spiseområde

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

Gæsteanmeldelser af Grand Mercure Dubai City

8.3

Meget god

Baseret på 4.007 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Grand Mercure Dubai City roser rejsende den praktiske beliggenhed tæt på lufthavnen og metroen, rummelige værelser og venlig personale, mens tilbagevendende ulemper omfatter begrænset eller forvirrende lufthavnstransport, mangler i vedligeholdelse eller renlighed, støj mellem værelser og langsom indtjekning.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Grand Mercure Dubai City roser rejsende den praktiske beliggenhed tæt på lufthavnen og metroen, rummelige værelser og venlig personale, mens tilbagevendende ulemper omfatter begrænset eller forvirrende lufthavnstransport, mangler i vedligeholdelse eller renlighed, støj mellem værelser og langsom indtjekning.

Mange finder det godt til korte ophold, med nem adgang til lufthavnen og faciliteter som pools og parkering. Morgenmad og spisning får blandede anmeldelser, fra fremragende udvalg til gennemsnitlige muligheder og langsom room service, og nogle faciliteter som rooftop pool eller træningstider kan være begrænsede. Generelt kan du forvente et bekvemt ophold i lufthavnsområdet med komfortable rum, men ujævn vedligeholdelse og drift.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Poolene er værdsatte, men rooftop poolen er undertiden lukket, og åbningstiderne kan være begrænsede; parkering i garagen er let. Lufthavnstransporten kører på begrænsede tidspunkter eller kun aflevering, hvilket skaber forvirring.

Relaterede gæsteanmeldelser

10

Edith

5. apr. 2023

·

Overnattede 2 nætter

The fitness room has limited hours. Pool was nice and location was good for being an airport hotel. Good service,clean , friendly. Breakfast looked good but we hadn’t booked it.

The fitness room has limited hours. Pool was nice and location was good for being an airport hotel. Good service,clean , friendly. Breakfast looked good but we hadn’t booked it.

8

Ellie

14. aug. 2023

·

Overnattede 1 nat

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

10

Adrian Vasile

10. jan. 2025

·

Overnattede 2 nætter

They helped with everything we asked. The pool was great, a pitty they only had it open 4 hours between 6 and 10pm.

They helped with everything we asked. The pool was great, a pitty they only had it open 4 hours between 6 and 10pm.

8

Nicholas

27. feb. 2025

·

Overnattede 1 nat

Very good. Note the airport shuttle is only drop off and not pick up from the airport. Lovely warm pool and play area for kids

Very good. Note the airport shuttle is only drop off and not pick up from the airport. Lovely warm pool and play area for kids

4

Tracey

4. dec. 2024

·

Overnattede 8 nætter

Advertising as having a shuttle bus to hotel, not true. Has 2 pools, rooftop opens at 6pm, main pool over shadowed by buildings, so no sun, and shared with 2 star hotel next door. Requested use of upper pool by us and other European visitors, refused. Ordered food and took over 40 minutes to arrive and was cold. Bath/shower water luke warm, would not get hot, had to boil the kettle to put into bath. Coffee machine in our room was faulty and only released about 10mls of coffee on a large cup size. Dirty toilet and bath several days. Very poor finishing on furnishings, stains on carpeting. Hotel not aimed at the European visitors who want to sun by the pool. Small empty fridge in room no minibar. Courtesy bottle of water in room daily was from a machine and daily label put on bottle, so not sterilised out between guests. Would not use this hotel again, very poorly/badly advertised. Definitely not a 5 star, closer to a 2…

Advertising as having a shuttle bus to hotel, not true. Has 2 pools, rooftop opens at 6pm, main pool over shadowed by buildings, so no sun, and shared with 2 star hotel next door. Requested use of upper pool by us and other European visitors, refused. Ordered food and took over 40 minutes to arrive and was cold. Bath/shower water luke warm, would not get hot, had to boil the kettle to put into bath. Coffee machine in our room was faulty and only released about 10mls of coffee on a large cup size. Dirty toilet and bath several days. Very poor finishing on furnishings, stains on carpeting. Hotel not aimed at the European visitors who want to sun by the pool. Small empty fridge in room no minibar. Courtesy bottle of water in room daily was from a machine and daily label put on bottle, so not sterilised out between guests. Would not use this hotel again, very poorly/badly advertised. Definitely not a 5 star, closer to a 2…

8

Hellen

10. jul. 2023

·

Overnattede 1 nat

Convenient dry property very close to the airport. Reliable free shuttle service too. Friendly staff.

Convenient dry property very close to the airport. Reliable free shuttle service too. Friendly staff.

8

Qaizaar

13. jan. 2025

·

Good one night stay, easy parking in the garage, the staff was nice.

Good one night stay, easy parking in the garage, the staff was nice.

10

Romina

5. jul. 2025

·

Overnattede 2 nætter

Comfortable room, breakfast was really good with lots of savoury and sweet choices. We were disappointed that the top roof pool was closed but the maize floor one was good enough for the kids to play plus kids area had fun fountains to splash around. It was a perfect one night break between flights!

Comfortable room, breakfast was really good with lots of savoury and sweet choices. We were disappointed that the top roof pool was closed but the maize floor one was good enough for the kids to play plus kids area had fun fountains to splash around. It was a perfect one night break between flights!

10

Elaine

21. jun. 2025

·

Overnattede 1 nat

Lovely clean comfortable hotel reception staff were very helpful and efficient close to airport with shuttle bus that is free, rooftop pool with glass bottom was lovely with fantastic views across Dubai. Breakfast was ample with adequate choices Will definitely stay again

Lovely clean comfortable hotel reception staff were very helpful and efficient close to airport with shuttle bus that is free, rooftop pool with glass bottom was lovely with fantastic views across Dubai. Breakfast was ample with adequate choices Will definitely stay again

8

JOHN

5. jan. 2025

·

Overnattede 1 nat

Located close to airport so ideal transit option but location to transport options other than Taxi is limited. Arriving late with not being able to access breakfast which is included due early departure is an inconvenience. Travel box should be an option . Hotel is relatively new and modern with Gymn pool etc . Highly recommended.

Located close to airport so ideal transit option but location to transport options other than Taxi is limited. Arriving late with not being able to access breakfast which is included due early departure is an inconvenience. Travel box should be an option . Hotel is relatively new and modern with Gymn pool etc . Highly recommended.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange gæster finder hotellet rent, men flere anmeldelser nævner beskidte eller ildelugtende værelser og badeværelser, plus lejlighedsvis skadedyr eller skimmel.

Relaterede gæsteanmeldelser

10

Luciana

26. dec. 2025

·

Overnattede 1 nat

Excelente hotel! Limpo, organizado!

Excelente hotel! Limpo, organizado!

2

Akbar

20. dec. 2024

·

Overnattede 16 nætter

There was a roadh crawling on our bed

There was a roadh crawling on our bed

2

Seyed

20. mar. 2023

·

Overnattede 1 nat

Das Zimmer war sehr schmutzig! Frühstück ganz normal aber da das Zimmer unheimlich schmutzig war, kann ich leider nix sagen. Es wurde einfach vergessen zu putzen!!!

Das Zimmer war sehr schmutzig! Frühstück ganz normal aber da das Zimmer unheimlich schmutzig war, kann ich leider nix sagen. Es wurde einfach vergessen zu putzen!!!

10

sarah

27. jun. 2025

·

Overnattede 1 nat

Love the roof pool and the staff are so friendly Room is very clean

Love the roof pool and the staff are so friendly Room is very clean

6

Khursheda

21. jul. 2024

·

Overnattede 1 nat

Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.

Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.

10

Adnan

3. okt. 2025

·

Overnattede 1 nat

Clean, modern and nice. Good food.

Clean, modern and nice. Good food.

2

Saim

10. nov. 2025

·

Overnattede 5 nætter

The room was extremely dirty… the washrooms felt disgusting to stay in… we’ve been to many hotels and this was by far the worst experience ever. The cleaners and room service was great though! Tried their best!

The room was extremely dirty… the washrooms felt disgusting to stay in… we’ve been to many hotels and this was by far the worst experience ever. The cleaners and room service was great though! Tried their best!

2

JEEHEE

28. feb. 2026

·

Overnattede 1 nat

숙소에서 담배냄새 너무 많이 나요

숙소에서 담배냄새 너무 많이 나요

10

Angela Maria

29. aug. 2024

·

Overnattede 9 nætter

Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.

Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.

10

Rubina

1. nov. 2025

·

Overnattede 1 nat

The rooms were clean location was close to airport and staff was very friendly.

The rooms were clean location was close to airport and staff was very friendly.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er ofte rummelige og komfortable med nogle moderne indretninger. Andre rapporterer forældede møbler, tynde vægge, dårlig Wi-Fi på værelset eller ubehagelige senge/sovesofaer.

Relaterede gæsteanmeldelser

6

István

25. dec. 2025

·

Overnattede 1 nat

It is a cheap hence average hotel, should not be 5star. Most of it is run-down and hotel staff is mostly not Dubai standard, receptionists were not helpful and not eager to serve.. my favourite situation was when I asked a converter for the socket, a lady sent me to another desk, 5meters away without anyone there, then I waited until a guy showed up, basically another one came from the other desk I originally asked. Simply told they do not have any with a style “go away”, simply not feeling to provide a solution or any support. Our suite was clean, practical but super used, very ran-down… and there was a recurring creepy noise from the bathrooms (pipe valve I suppose). In some cases some paint corrections were seen, most maintenance were very lousy work.. A thorough renovation might be needed.

It is a cheap hence average hotel, should not be 5star. Most of it is run-down and hotel staff is mostly not Dubai standard, receptionists were not helpful and not eager to serve.. my favourite situation was when I asked a converter for the socket, a lady sent me to another desk, 5meters away without anyone there, then I waited until a guy showed up, basically another one came from the other desk I originally asked. Simply told they do not have any with a style “go away”, simply not feeling to provide a solution or any support. Our suite was clean, practical but super used, very ran-down… and there was a recurring creepy noise from the bathrooms (pipe valve I suppose). In some cases some paint corrections were seen, most maintenance were very lousy work.. A thorough renovation might be needed.

8

Leslie-Karen

25. nov. 2025

·

Overnattede 6 nætter

The room was clean but was a weird design, and I did not like the twin beds, as they seemed too low. The staff was helpful. The gentleman at the excursion desk was excellent at setting up things for us to do. We did not use the airport shuttle because we were making time somewhere for dinner. The Wi-Fi was terrible in the room. I was not able to get any work done on my laptop in the room. I had to go downstairs in the business section to be able to open any attachments.

The room was clean but was a weird design, and I did not like the twin beds, as they seemed too low. The staff was helpful. The gentleman at the excursion desk was excellent at setting up things for us to do. We did not use the airport shuttle because we were making time somewhere for dinner. The Wi-Fi was terrible in the room. I was not able to get any work done on my laptop in the room. I had to go downstairs in the business section to be able to open any attachments.

10

Madhura

15. sep. 2025

·

Overnattede 1 nat

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

8

Dirceu

1. okt. 2025

·

Overnattede 3 nætter

O quarto não foi dimensionado para três pessoas. A cama extra acaba ficando para mais. Escuta-se absolutamente tudo no quarto ao lado.

O quarto não foi dimensionado para três pessoas. A cama extra acaba ficando para mais. Escuta-se absolutamente tudo no quarto ao lado.

6

Bryan

11. nov. 2025

·

Overnattede 1 nat

The room was clean and the staff were very friendly and helpful. The room was also spacious. It is close to the airport. The toilet seat in my bathroom was broken and the safe battery was flat and did not work. The shower setup was very dated. The bed was extremely soft making it quite uncomfortable.

The room was clean and the staff were very friendly and helpful. The room was also spacious. It is close to the airport. The toilet seat in my bathroom was broken and the safe battery was flat and did not work. The shower setup was very dated. The bed was extremely soft making it quite uncomfortable.

10

Raihan

20. dec. 2023

·

Overnattede 2 nætter

Spacious, immaculate rooms. Friendly staff and well laid out rooms.

Spacious, immaculate rooms. Friendly staff and well laid out rooms.

6

Marion

19. jan. 2026

·

Overnattede 1 nat

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

8

Saulo Junior Rodrigues

29. dec. 2025

·

Overnattede 1 nat

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

6

Nithin

13. nov. 2024

·

Overnattede 5 nætter

The room was old and outdated. The breakfast and staff was good.

The room was old and outdated. The breakfast and staff was good.

8

Audrey

12. apr. 2023

·

Overnattede 2 nætter

Canapé lit vraiment pas confortable pour 2 ados. Point positif la localisation, acces metro 5 minutes.

Canapé lit vraiment pas confortable pour 2 ados. Point positif la localisation, acces metro 5 minutes.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet beskrives ofte som venligt og hjælpsomt med nogle eksempler på fremragende assistance. Flere gæster rapporterer dog langsom eller forvirrende indtjekning, uoprettede opkald eller room service og lejlighedsvis uhøflighed eller misinformation.

Relaterede gæsteanmeldelser

2

Zia

1. nov. 2024

·

Overnattede 1 nat

It's not worth to stay again there. Called so many times from my room for in-room dining but nobody bothered to pick up the phone. Phone was keep ringing and no answer from there. Also called reception multiple times but no answer.

It's not worth to stay again there. Called so many times from my room for in-room dining but nobody bothered to pick up the phone. Phone was keep ringing and no answer from there. Also called reception multiple times but no answer.

10

Blagoce

12. aug. 2025

·

Overnattede 1 nat

Great hotel and amazing staff

Great hotel and amazing staff

8

Andrine

23. sep. 2025

·

Overnattede 1 nat

Everything was nice. The one thing that took 1 star down was when we were checking in. It took maybe 30 minutes.. one lady stood there and she was not fast.

Everything was nice. The one thing that took 1 star down was when we were checking in. It took maybe 30 minutes.. one lady stood there and she was not fast.

10

Madhura

15. sep. 2025

·

Overnattede 1 nat

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

6

Amir

19. nov. 2025

·

Overnattede 1 nat

There was only 1 person at reception and check in process took long time.

There was only 1 person at reception and check in process took long time.

6

Marion

19. jan. 2026

·

Overnattede 1 nat

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

10

Nizar

11. maj 2023

·

Overnattede 3 nætter

One of the best in Dubai. It’s my 8th visit last five years and it only gets better. Spotless clean and safe, great staff and large rooms with all possible amenities. Mega today was extremely nice and friendly. She allowed me stay extra two hours because my meeting got delayed. Thank you Grand Mercure!

One of the best in Dubai. It’s my 8th visit last five years and it only gets better. Spotless clean and safe, great staff and large rooms with all possible amenities. Mega today was extremely nice and friendly. She allowed me stay extra two hours because my meeting got delayed. Thank you Grand Mercure!

10

Justin

7. maj 2023

·

Overnattede 1 nat

The staff at Grand Mercure were phenomenal. Adnan and Khaleed helped us with an early check in after our flight landed early. They were incredibly helpful and ensured a stressful situation was resolved quickly and enabled me and my family to enjoy our time in Dubai. They both went above and beyond what was required and can highly recommend the service

The staff at Grand Mercure were phenomenal. Adnan and Khaleed helped us with an early check in after our flight landed early. They were incredibly helpful and ensured a stressful situation was resolved quickly and enabled me and my family to enjoy our time in Dubai. They both went above and beyond what was required and can highly recommend the service

8

Murtadha

26. jun. 2024

·

Overnattede 1 nat

I stayed at this hotel for one night due to a long layover. Despite its five-star rating, the receptionist's lack of professionalism was evident from the start. He held onto my phone for several minutes without acknowledging me while I tried to provide booking details. Despite my attempts to retrieve my phone and give him necessary information, he continued to hold it, and even joked with a passing colleague while I waited. The bathroom could have been cleaner; the sink was clogged with a metal piece that I couldn't remove. On a positive note, the shower area was nice, and the beds were comfortable. However, the lobby was uncomfortably hot and humid while I waited for the shuttle. The hotel advertised a free airport shuttle, but disappointingly, it was only available for drop-offs, not pick-ups, and only until 2 PM. Overall, the hotel did not live up to its five-star rating in terms of service and attention to detail.

I stayed at this hotel for one night due to a long layover. Despite its five-star rating, the receptionist's lack of professionalism was evident from the start. He held onto my phone for several minutes without acknowledging me while I tried to provide booking details. Despite my attempts to retrieve my phone and give him necessary information, he continued to hold it, and even joked with a passing colleague while I waited. The bathroom could have been cleaner; the sink was clogged with a metal piece that I couldn't remove. On a positive note, the shower area was nice, and the beds were comfortable. However, the lobby was uncomfortably hot and humid while I waited for the shuttle. The hotel advertised a free airport shuttle, but disappointingly, it was only available for drop-offs, not pick-ups, and only until 2 PM. Overall, the hotel did not live up to its five-star rating in terms of service and attention to detail.

2

Marija

15. nov. 2024

·

Overnattede 7 nætter

We were refused to check in by the hotel until we pay city tax, during the booking it was said 30 AED, when we came to the reception very rude lady was saying it is 200 AED she will not check us in until we pay, she also said we have no breakfast which we again paid for, we were asking please just check us in we need to run for an official event she refused again and we were forced to leave and rent somewhere else because of an emergency matter, we trued to reach the hotel after but it was silent, never got back to us, and even when we contacted Expedia they were calling the hotel and saying they do not pick up. After all we were refused for the refund, no one got back to us from the hotel with the explanation why their stuff is so rude, because the only receptionist working was swearing at us and using rude words as if we are stupid and done the booking wrongly

We were refused to check in by the hotel until we pay city tax, during the booking it was said 30 AED, when we came to the reception very rude lady was saying it is 200 AED she will not check us in until we pay, she also said we have no breakfast which we again paid for, we were asking please just check us in we need to run for an official event she refused again and we were forced to leave and rent somewhere else because of an emergency matter, we trued to reach the hotel after but it was silent, never got back to us, and even when we contacted Expedia they were calling the hotel and saying they do not pick up. After all we were refused for the refund, no one got back to us from the hotel with the explanation why their stuff is so rude, because the only receptionist working was swearing at us and using rude words as if we are stupid and done the booking wrongly

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Tæt på Dubai International Airport og en kort gåtur til metroen, hvilket gør det praktisk til mellemlandinger og tidlige fly. Nogle bemærker begrænsede attraktioner umiddelbart omkring hotellet.

Relaterede gæsteanmeldelser

8

Ellie

14. aug. 2023

·

Overnattede 1 nat

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

8

Navin

26. apr. 2025

·

Overnattede 2 nætter

Far from the city but with 10 min walk to a metro station - GGICO

Far from the city but with 10 min walk to a metro station - GGICO

10

Shah Abdul

10. nov. 2025

·

Overnattede 6 nætter

Wonderful hotel located 5 mini away from metro and 10 minutes drive from the hotel. The room nice big specious. Would recommend this hotel to anyone.

Wonderful hotel located 5 mini away from metro and 10 minutes drive from the hotel. The room nice big specious. Would recommend this hotel to anyone.

8

Catherine

24. mar. 2024

·

Overnattede 1 nat

Good value hotel, close to airport. Very convenient.

Good value hotel, close to airport. Very convenient.

10

Anna

4. maj 2025

·

Overnattede 1 nat

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.

10

Madhura

15. sep. 2025

·

Overnattede 1 nat

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

6

Marion

19. jan. 2026

·

Overnattede 1 nat

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

8

Asbjørn

20. jul. 2024

·

Overnattede 1 nat

Greit hotel nær flyplassen.

Greit hotel nær flyplassen.

10

Rubina

1. nov. 2025

·

Overnattede 1 nat

The rooms were clean location was close to airport and staff was very friendly.

The rooms were clean location was close to airport and staff was very friendly.

10

Takuya

15. maj 2025

·

Overnattede 1 nat

Excellent location for layover.

Excellent location for layover.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden roses ofte for udvalg og smag, selvom andre fandt den gennemsnitlig, overfyldt eller begrænset; room service kan være langsom. Nogle gæster bemærkede også tidlige restaurantlukninger eller vanskeligheder med at imødekomme særlige diæter.

Relaterede gæsteanmeldelser

8

Edvin

25. sep. 2025

·

Overnattede 3 nætter

Good location, check in could be better. Shower was not working properly.. always stayed hot .. giys came to fix and tyen it always stayed cold.. follow up was poor.. apart from that the room was good... food could be better and took ages to come.

Good location, check in could be better. Shower was not working properly.. always stayed hot .. giys came to fix and tyen it always stayed cold.. follow up was poor.. apart from that the room was good... food could be better and took ages to come.

4

Abilasan

23. nov. 2025

·

Overnattede 1 nat

Very worn out hotel. Breakfast was too crowded and options were not that good.

Very worn out hotel. Breakfast was too crowded and options were not that good.

10

safia

21. jan. 2023

·

Overnattede 1 nat

It was one of my best stays in Dubai. Hotel was beyond my expectations. Breakfast buffet was huge and fresh. I will prefer to stay here again.

It was one of my best stays in Dubai. Hotel was beyond my expectations. Breakfast buffet was huge and fresh. I will prefer to stay here again.

10

Edward

11. jul. 2024

·

Overnattede 2 nætter

Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.

Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.

10

Soledad

4. jan. 2023

·

Overnattede 2 nætter

Convenient close to airport 5 minutes drive. Comfortable modern apartment for a family of 5 was perfect 2 full baths super clean , fast wifi, breakfast has a great variety of different choices egg station, cereal, pastries, pancakes fruits as well as traditional food a+, 5 minutes walk to the Metro Station. Nice pool area. Only down size is the airport shuttle runs every 1 hour... will definitely recommend.

Convenient close to airport 5 minutes drive. Comfortable modern apartment for a family of 5 was perfect 2 full baths super clean , fast wifi, breakfast has a great variety of different choices egg station, cereal, pastries, pancakes fruits as well as traditional food a+, 5 minutes walk to the Metro Station. Nice pool area. Only down size is the airport shuttle runs every 1 hour... will definitely recommend.

8

Catherine

1. jun. 2023

·

Overnattede 4 nætter

The hotel had a restaurant but had difficulty catering for me as someone who requires glue free/vegan meals.

The hotel had a restaurant but had difficulty catering for me as someone who requires glue free/vegan meals.

4

Pearl

30. dec. 2025

·

Overnattede 1 nat

The room was old and smelly. The bed was too small inspite of me booking a king size bed. Restaurants are limited inside and they close early

The room was old and smelly. The bed was too small inspite of me booking a king size bed. Restaurants are limited inside and they close early

8

Matthew

20. okt. 2025

·

Overnattede 13 nætter

Good breakfast

Good breakfast

10

James

3. jul. 2024

·

Overnattede 1 nat

Close to airport, nice rooms but service and choice at breakfast could be improved. Also service at pool bar extremely slow.

Close to airport, nice rooms but service and choice at breakfast could be improved. Also service at pool bar extremely slow.

8

Saulo Junior Rodrigues

29. dec. 2025

·

Overnattede 1 nat

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

2

Hassen

14. nov. 2024

·

Overnattede 2 nætter

Det være slet ikke hotel du har

Det være slet ikke hotel du har

8

Asbjørn

20. jul. 2024

·

Overnattede 1 nat

Greit hotel nær flyplassen.

Greit hotel nær flyplassen.

8

Simon

19. jul. 2024

·

Overnattede 8 nætter

Total jeg er veldig fornøyd det er noen som oss i tiden synes jeg kunne ha vært bedre for eksempel knager til å henge håndkle det var for lite synes jeg det er helt OK

Total jeg er veldig fornøyd det er noen som oss i tiden synes jeg kunne ha vært bedre for eksempel knager til å henge håndkle det var for lite synes jeg det er helt OK

8

diane

for 2 uger siden

·

Overnattede 1 nat

Lovely hotel. Reception staff were very accommodating with our early check-in Room was extremely quiet and really comfortable bed.

Lovely hotel. Reception staff were very accommodating with our early check-in Room was extremely quiet and really comfortable bed.

6

janina

for 4 uger siden

·

Overnattede 1 nat

The hotel was okay, and the breakfast was very good. We arrived late at night and had booked a room for two adults and a 10-year-old child. However, there was only one bed in the room, and we had to wait for an hour before an extra bed was brought up. The gentleman who helped us with our luggage, both when we arrived and when we left for our taxi in the morning, was absolutely fantastic – very friendly and helpful. Unfortunately, the lady at check-in could definitely benefit from some customer service training.

The hotel was okay, and the breakfast was very good. We arrived late at night and had booked a room for two adults and a 10-year-old child. However, there was only one bed in the room, and we had to wait for an hour before an extra bed was brought up. The gentleman who helped us with our luggage, both when we arrived and when we left for our taxi in the morning, was absolutely fantastic – very friendly and helpful. Unfortunately, the lady at check-in could definitely benefit from some customer service training.

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Alt hvad du behøver at vide for et problemfrit check-in.

Indtjekning

Udtjekning

Fra 15:00 til 23:59

Før 12:00

Godt at vide

Yderligere politikker og oplysninger om denne ejendom.

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Yderligere betalte tjenesteydelser du kan anmode om.

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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet

Priser for kommende datoer

oktober 2026

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4	5	6	7	8	9	10
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25 $79	26 $77	27 $79	28 $70	29 $70	30 $70	31 $70

november 2026

Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen forud for din ankomst for at arrangere indtjekning. Gæster skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.

Indtjekning skal udføres af en person, på mindst 18 år.

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort, debetkort og kontanter
Overnatningsstedet forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm, sikkerhedsalarm, førstehjælpskasse og vinduesikring
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til ALLSAFE (Accor Hotels)

Reservationer er påkrævet for spabehandlinger. Reservationer kan foretages ved at kontakte dette hotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Ingen kæledyr er tilladt på hotellet. Dette gælder også servicedyr som f.eks. førerhunde.
Gæster kan få adgang til deres værelser med en mobilenhed.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.

Gebyr for morgenmadsbuffet: 125 AED for voksne og 65 AED for børn (cirkapriser)
Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
Gebyr for ekstra seng: 184.0 AED pr. nat

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.