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Grand Mercure Dubai City

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Grand Mercure Dubai City - Habitación

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Acerca de esta propiedad

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, un baño turco y un gimnasio abierto las 24 horas. Otros ...

Servicios

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, un baño turco y un gimnasio abierto las 24 horas. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y un salón de baile.

Servicios empresariales

Tendrás un centro de negocios abierto las 24 horas, check-out exprés y tintorería a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y 9 salas de reuniones. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) gratuito disponible 24 horas.

Comida

Degusta algo de cocina de Oriente Medio en Walima, uno de los 2 restaurantes de este hotel. El alojamiento también te ofrece servicio de habitaciones las 24 horas y 3 cafeterías. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. ¿Quieres despejarte? Relájate y disfruta con la bebida que quieras en uno de los 2 bares junto a la piscina. El desayuno bufé, con un coste adicional, se ofrece de lunes a viernes de 06:00 a 10:30, mientras que los fines de semana el horario es de 06:00 a 11:00.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 361 habitaciones con aire acondicionado y televisión LED. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha y bañera combinadas está provisto de cabezal de ducha tipo lluvia y bidés. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

Ubicación

Si decides alojarte en Grand Mercure Dubai City, te encontrarás en una fantástica zona de Dubái (Garhoud), estarás a 3 min en coche de Centro comercial City Centre Deira y a otros 6 min de Souk Gold. Además, este hotel de lujo se encuentra a 4 km de Dubai Creek y a 8,8 km de Dubai World Trade Centre (centro de negocios).

Qué hay cerca

Estadio de Tenis de Dubái(0.8 millas)
Centro comercial City Centre Deira(0.8 millas)
Torre del Reloj Deira(1.4 millas)
Dubai Creek(2.1 millas)
Centro Al Ghurair(2.3 millas)
Centro comercial Reef Mall(2.3 millas)
Club de golf y de yates Dubai Creek(2.4 millas)
Rotonda de los peces(2.7 millas)
Parque Creek(2.7 millas)
Universidad de Medicina y Ciencias de la Salud Mohammed Bin Rashid(2.7 millas)
Centro comercial Torres Gemelas de Deira(2.8 millas)
Centro Comercial Burj Nahar(3 millas)
Centro comercial Dubai Festival City(3 millas)
Centro comercial Wafi City(3 millas)
Hospital americano de Dubái(3.6 millas)
Dubái (DXB-Dubái Intl.)(1.4 millas)
Sharjah (SHJ-A. Internacional de Sharjah)(17.3 millas)
Dubai (DWC-Al Maktoum Intl.)(38.4 millas)

Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones

Ubicación

Casablanca St off Airport Road, Dubái, Emiratos Árabes Unidos

Estadio de Tenis de Dubái (0.8 millas)

Centro comercial City Centre Deira (0.8 millas)

Torre del Reloj Deira (1.4 millas)

Dubai Creek (2.1 millas)

Centro Al Ghurair (2.3 millas)

Centro comercial Reef Mall (2.3 millas)

Más información sobre la ubicación

Opciones de habitación

15

Dubai Suite

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

603 ft²

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina americana

16

Grand Suite

Detalles de la oferta

3× Camas Dobles

Capacidad: 7

1087 ft²

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Nevera

12

Deluxe Suite

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

484 ft²

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

15

Grosvenor Suite

Detalles de la oferta

2 Camas Dobles

Capacidad: 5

818 ft²

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina americana

15

Premium Room, Twin

Detalles de la oferta

2 Camas Individuales

Capacidad: 3

320 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

13

Premium Room

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

320 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

13

Deluxe Room

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

320 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

15

Deluxe Room Twin

Detalles de la oferta

2 Camas Individuales

Capacidad: 3

320 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

12

Premium Suite

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

646 ft²

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Reseñas de los huéspedes sobre Grand Mercure Dubai City

8.3

Muy bueno

Basado en 4007 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Grand Mercure Dubai City, los viajeros elogian su conveniente ubicación cerca del aeropuerto y del metro, sus habitaciones espaciosas y la amabilidad del personal. Sin embargo, se mencionan con frecuencia inconvenientes como un servicio de transporte al aeropuerto limitado o confuso, fallos en el mantenimiento o la limpieza, ruido entre habitaciones y un proceso de *check-in* lento.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Grand Mercure Dubai City, los viajeros elogian su conveniente ubicación cerca del aeropuerto y del metro, sus habitaciones espaciosas y la amabilidad del personal. Sin embargo, se mencionan con frecuencia inconvenientes como un servicio de transporte al aeropuerto limitado o confuso, fallos en el mantenimiento o la limpieza, ruido entre habitaciones y un proceso de *check-in* lento.

Muchos lo consideran ideal para estancias cortas, con fácil acceso al aeropuerto e instalaciones como piscinas y aparcamiento. El desayuno y la oferta gastronómica reciben comentarios diversos, que van desde una excelente variedad hasta opciones mediocres y un servicio de habitaciones lento. Además, el horario de algunas instalaciones como la piscina de la azotea o el gimnasio puede ser limitado. En general, se puede esperar una estancia cómoda y práctica en la zona del aeropuerto, pero con un mantenimiento y una operativa desiguales.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

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Instalaciones

Las piscinas son muy apreciadas, aunque la piscina de la azotea a veces está cerrada y su horario es limitado. El aparcamiento en el garaje es fácil. El servicio de traslado al aeropuerto tiene un horario limitado o solo deja en la puerta, lo que genera confusión.

Reseñas de huéspedes relacionadas

10

Edith

5 abr 2023

·

Se alojó 2 noches

The fitness room has limited hours. Pool was nice and location was good for being an airport hotel. Good service,clean , friendly. Breakfast looked good but we hadn’t booked it.

The fitness room has limited hours. Pool was nice and location was good for being an airport hotel. Good service,clean , friendly. Breakfast looked good but we hadn’t booked it.

8

Ellie

14 ago 2023

·

Se alojó 1 noche

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

10

Adrian Vasile

10 ene 2025

·

Se alojó 2 noches

They helped with everything we asked. The pool was great, a pitty they only had it open 4 hours between 6 and 10pm.

They helped with everything we asked. The pool was great, a pitty they only had it open 4 hours between 6 and 10pm.

8

Nicholas

27 feb 2025

·

Se alojó 1 noche

Very good. Note the airport shuttle is only drop off and not pick up from the airport. Lovely warm pool and play area for kids

Very good. Note the airport shuttle is only drop off and not pick up from the airport. Lovely warm pool and play area for kids

4

Tracey

4 dic 2024

·

Se alojó 8 noches

Advertising as having a shuttle bus to hotel, not true. Has 2 pools, rooftop opens at 6pm, main pool over shadowed by buildings, so no sun, and shared with 2 star hotel next door. Requested use of upper pool by us and other European visitors, refused. Ordered food and took over 40 minutes to arrive and was cold. Bath/shower water luke warm, would not get hot, had to boil the kettle to put into bath. Coffee machine in our room was faulty and only released about 10mls of coffee on a large cup size. Dirty toilet and bath several days. Very poor finishing on furnishings, stains on carpeting. Hotel not aimed at the European visitors who want to sun by the pool. Small empty fridge in room no minibar. Courtesy bottle of water in room daily was from a machine and daily label put on bottle, so not sterilised out between guests. Would not use this hotel again, very poorly/badly advertised. Definitely not a 5 star, closer to a 2…

Advertising as having a shuttle bus to hotel, not true. Has 2 pools, rooftop opens at 6pm, main pool over shadowed by buildings, so no sun, and shared with 2 star hotel next door. Requested use of upper pool by us and other European visitors, refused. Ordered food and took over 40 minutes to arrive and was cold. Bath/shower water luke warm, would not get hot, had to boil the kettle to put into bath. Coffee machine in our room was faulty and only released about 10mls of coffee on a large cup size. Dirty toilet and bath several days. Very poor finishing on furnishings, stains on carpeting. Hotel not aimed at the European visitors who want to sun by the pool. Small empty fridge in room no minibar. Courtesy bottle of water in room daily was from a machine and daily label put on bottle, so not sterilised out between guests. Would not use this hotel again, very poorly/badly advertised. Definitely not a 5 star, closer to a 2…

8

Hellen

10 jul 2023

·

Se alojó 1 noche

Convenient dry property very close to the airport. Reliable free shuttle service too. Friendly staff.

Convenient dry property very close to the airport. Reliable free shuttle service too. Friendly staff.

8

Qaizaar

13 ene 2025

·

Good one night stay, easy parking in the garage, the staff was nice.

Good one night stay, easy parking in the garage, the staff was nice.

10

Romina

5 jul 2025

·

Se alojó 2 noches

Comfortable room, breakfast was really good with lots of savoury and sweet choices. We were disappointed that the top roof pool was closed but the maize floor one was good enough for the kids to play plus kids area had fun fountains to splash around. It was a perfect one night break between flights!

Comfortable room, breakfast was really good with lots of savoury and sweet choices. We were disappointed that the top roof pool was closed but the maize floor one was good enough for the kids to play plus kids area had fun fountains to splash around. It was a perfect one night break between flights!

10

Elaine

21 jun 2025

·

Se alojó 1 noche

Lovely clean comfortable hotel reception staff were very helpful and efficient close to airport with shuttle bus that is free, rooftop pool with glass bottom was lovely with fantastic views across Dubai. Breakfast was ample with adequate choices Will definitely stay again

Lovely clean comfortable hotel reception staff were very helpful and efficient close to airport with shuttle bus that is free, rooftop pool with glass bottom was lovely with fantastic views across Dubai. Breakfast was ample with adequate choices Will definitely stay again

8

JOHN

5 ene 2025

·

Se alojó 1 noche

Located close to airport so ideal transit option but location to transport options other than Taxi is limited. Arriving late with not being able to access breakfast which is included due early departure is an inconvenience. Travel box should be an option . Hotel is relatively new and modern with Gymn pool etc . Highly recommended.

Located close to airport so ideal transit option but location to transport options other than Taxi is limited. Arriving late with not being able to access breakfast which is included due early departure is an inconvenience. Travel box should be an option . Hotel is relatively new and modern with Gymn pool etc . Highly recommended.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encuentran el hotel limpio, pero varias reseñas mencionan habitaciones y baños sucios u olorosos, además de plagas u hongos ocasionales.

Reseñas de huéspedes relacionadas

10

Luciana

26 dic 2025

·

Se alojó 1 noche

Excelente hotel! Limpo, organizado!

Excelente hotel! Limpo, organizado!

2

Akbar

20 dic 2024

·

Se alojó 16 noches

There was a roadh crawling on our bed

There was a roadh crawling on our bed

2

Seyed

20 mar 2023

·

Se alojó 1 noche

Das Zimmer war sehr schmutzig! Frühstück ganz normal aber da das Zimmer unheimlich schmutzig war, kann ich leider nix sagen. Es wurde einfach vergessen zu putzen!!!

Das Zimmer war sehr schmutzig! Frühstück ganz normal aber da das Zimmer unheimlich schmutzig war, kann ich leider nix sagen. Es wurde einfach vergessen zu putzen!!!

10

sarah

27 jun 2025

·

Se alojó 1 noche

Love the roof pool and the staff are so friendly Room is very clean

Love the roof pool and the staff are so friendly Room is very clean

6

Khursheda

21 jul 2024

·

Se alojó 1 noche

Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.

Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.

10

Adnan

3 oct 2025

·

Se alojó 1 noche

Clean, modern and nice. Good food.

Clean, modern and nice. Good food.

2

Saim

10 nov 2025

·

Se alojó 5 noches

The room was extremely dirty… the washrooms felt disgusting to stay in… we’ve been to many hotels and this was by far the worst experience ever. The cleaners and room service was great though! Tried their best!

The room was extremely dirty… the washrooms felt disgusting to stay in… we’ve been to many hotels and this was by far the worst experience ever. The cleaners and room service was great though! Tried their best!

2

JEEHEE

28 feb 2026

·

Se alojó 1 noche

숙소에서 담배냄새 너무 많이 나요

숙소에서 담배냄새 너무 많이 나요

10

Angela Maria

29 ago 2024

·

Se alojó 9 noches

Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.

Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.

10

Rubina

1 nov 2025

·

Se alojó 1 noche

The rooms were clean location was close to airport and staff was very friendly.

The rooms were clean location was close to airport and staff was very friendly.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones suelen ser espaciosas y cómodas, con diseños modernos en algunos casos. Otros mencionan instalaciones anticuadas, paredes finas, una conexión Wi-Fi deficiente en la habitación, o camas/sofás cama incómodos.

Reseñas de huéspedes relacionadas

6

István

25 dic 2025

·

Se alojó 1 noche

It is a cheap hence average hotel, should not be 5star. Most of it is run-down and hotel staff is mostly not Dubai standard, receptionists were not helpful and not eager to serve.. my favourite situation was when I asked a converter for the socket, a lady sent me to another desk, 5meters away without anyone there, then I waited until a guy showed up, basically another one came from the other desk I originally asked. Simply told they do not have any with a style “go away”, simply not feeling to provide a solution or any support. Our suite was clean, practical but super used, very ran-down… and there was a recurring creepy noise from the bathrooms (pipe valve I suppose). In some cases some paint corrections were seen, most maintenance were very lousy work.. A thorough renovation might be needed.

It is a cheap hence average hotel, should not be 5star. Most of it is run-down and hotel staff is mostly not Dubai standard, receptionists were not helpful and not eager to serve.. my favourite situation was when I asked a converter for the socket, a lady sent me to another desk, 5meters away without anyone there, then I waited until a guy showed up, basically another one came from the other desk I originally asked. Simply told they do not have any with a style “go away”, simply not feeling to provide a solution or any support. Our suite was clean, practical but super used, very ran-down… and there was a recurring creepy noise from the bathrooms (pipe valve I suppose). In some cases some paint corrections were seen, most maintenance were very lousy work.. A thorough renovation might be needed.

8

Leslie-Karen

25 nov 2025

·

Se alojó 6 noches

The room was clean but was a weird design, and I did not like the twin beds, as they seemed too low. The staff was helpful. The gentleman at the excursion desk was excellent at setting up things for us to do. We did not use the airport shuttle because we were making time somewhere for dinner. The Wi-Fi was terrible in the room. I was not able to get any work done on my laptop in the room. I had to go downstairs in the business section to be able to open any attachments.

The room was clean but was a weird design, and I did not like the twin beds, as they seemed too low. The staff was helpful. The gentleman at the excursion desk was excellent at setting up things for us to do. We did not use the airport shuttle because we were making time somewhere for dinner. The Wi-Fi was terrible in the room. I was not able to get any work done on my laptop in the room. I had to go downstairs in the business section to be able to open any attachments.

10

Madhura

15 sept 2025

·

Se alojó 1 noche

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

8

Dirceu

1 oct 2025

·

Se alojó 3 noches

O quarto não foi dimensionado para três pessoas. A cama extra acaba ficando para mais. Escuta-se absolutamente tudo no quarto ao lado.

O quarto não foi dimensionado para três pessoas. A cama extra acaba ficando para mais. Escuta-se absolutamente tudo no quarto ao lado.

6

Bryan

11 nov 2025

·

Se alojó 1 noche

The room was clean and the staff were very friendly and helpful. The room was also spacious. It is close to the airport. The toilet seat in my bathroom was broken and the safe battery was flat and did not work. The shower setup was very dated. The bed was extremely soft making it quite uncomfortable.

The room was clean and the staff were very friendly and helpful. The room was also spacious. It is close to the airport. The toilet seat in my bathroom was broken and the safe battery was flat and did not work. The shower setup was very dated. The bed was extremely soft making it quite uncomfortable.

10

Raihan

20 dic 2023

·

Se alojó 2 noches

Spacious, immaculate rooms. Friendly staff and well laid out rooms.

Spacious, immaculate rooms. Friendly staff and well laid out rooms.

6

Marion

19 ene 2026

·

Se alojó 1 noche

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

8

Saulo Junior Rodrigues

29 dic 2025

·

Se alojó 1 noche

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

6

Nithin

13 nov 2024

·

Se alojó 5 noches

The room was old and outdated. The breakfast and staff was good.

The room was old and outdated. The breakfast and staff was good.

8

Audrey

12 abr 2023

·

Se alojó 2 noches

Canapé lit vraiment pas confortable pour 2 ados. Point positif la localisation, acces metro 5 minutes.

Canapé lit vraiment pas confortable pour 2 ados. Point positif la localisation, acces metro 5 minutes.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es descrito con frecuencia como amable y servicial, con una ayuda excepcional en algunos casos. Sin embargo, varios huéspedes informan de un *check-in* lento o confuso, llamadas o servicio de habitaciones sin respuesta, y ocasionales muestras de descortesía o desinformación.

Reseñas de huéspedes relacionadas

2

Zia

1 nov 2024

·

Se alojó 1 noche

It's not worth to stay again there. Called so many times from my room for in-room dining but nobody bothered to pick up the phone. Phone was keep ringing and no answer from there. Also called reception multiple times but no answer.

It's not worth to stay again there. Called so many times from my room for in-room dining but nobody bothered to pick up the phone. Phone was keep ringing and no answer from there. Also called reception multiple times but no answer.

10

Blagoce

12 ago 2025

·

Se alojó 1 noche

Great hotel and amazing staff

Great hotel and amazing staff

8

Andrine

23 sept 2025

·

Se alojó 1 noche

Everything was nice. The one thing that took 1 star down was when we were checking in. It took maybe 30 minutes.. one lady stood there and she was not fast.

Everything was nice. The one thing that took 1 star down was when we were checking in. It took maybe 30 minutes.. one lady stood there and she was not fast.

10

Madhura

15 sept 2025

·

Se alojó 1 noche

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

6

Amir

19 nov 2025

·

Se alojó 1 noche

There was only 1 person at reception and check in process took long time.

There was only 1 person at reception and check in process took long time.

6

Marion

19 ene 2026

·

Se alojó 1 noche

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

10

Nizar

11 may 2023

·

Se alojó 3 noches

One of the best in Dubai. It’s my 8th visit last five years and it only gets better. Spotless clean and safe, great staff and large rooms with all possible amenities. Mega today was extremely nice and friendly. She allowed me stay extra two hours because my meeting got delayed. Thank you Grand Mercure!

One of the best in Dubai. It’s my 8th visit last five years and it only gets better. Spotless clean and safe, great staff and large rooms with all possible amenities. Mega today was extremely nice and friendly. She allowed me stay extra two hours because my meeting got delayed. Thank you Grand Mercure!

10

Justin

7 may 2023

·

Se alojó 1 noche

The staff at Grand Mercure were phenomenal. Adnan and Khaleed helped us with an early check in after our flight landed early. They were incredibly helpful and ensured a stressful situation was resolved quickly and enabled me and my family to enjoy our time in Dubai. They both went above and beyond what was required and can highly recommend the service

The staff at Grand Mercure were phenomenal. Adnan and Khaleed helped us with an early check in after our flight landed early. They were incredibly helpful and ensured a stressful situation was resolved quickly and enabled me and my family to enjoy our time in Dubai. They both went above and beyond what was required and can highly recommend the service

8

Murtadha

26 jun 2024

·

Se alojó 1 noche

I stayed at this hotel for one night due to a long layover. Despite its five-star rating, the receptionist's lack of professionalism was evident from the start. He held onto my phone for several minutes without acknowledging me while I tried to provide booking details. Despite my attempts to retrieve my phone and give him necessary information, he continued to hold it, and even joked with a passing colleague while I waited. The bathroom could have been cleaner; the sink was clogged with a metal piece that I couldn't remove. On a positive note, the shower area was nice, and the beds were comfortable. However, the lobby was uncomfortably hot and humid while I waited for the shuttle. The hotel advertised a free airport shuttle, but disappointingly, it was only available for drop-offs, not pick-ups, and only until 2 PM. Overall, the hotel did not live up to its five-star rating in terms of service and attention to detail.

I stayed at this hotel for one night due to a long layover. Despite its five-star rating, the receptionist's lack of professionalism was evident from the start. He held onto my phone for several minutes without acknowledging me while I tried to provide booking details. Despite my attempts to retrieve my phone and give him necessary information, he continued to hold it, and even joked with a passing colleague while I waited. The bathroom could have been cleaner; the sink was clogged with a metal piece that I couldn't remove. On a positive note, the shower area was nice, and the beds were comfortable. However, the lobby was uncomfortably hot and humid while I waited for the shuttle. The hotel advertised a free airport shuttle, but disappointingly, it was only available for drop-offs, not pick-ups, and only until 2 PM. Overall, the hotel did not live up to its five-star rating in terms of service and attention to detail.

2

Marija

15 nov 2024

·

Se alojó 7 noches

We were refused to check in by the hotel until we pay city tax, during the booking it was said 30 AED, when we came to the reception very rude lady was saying it is 200 AED she will not check us in until we pay, she also said we have no breakfast which we again paid for, we were asking please just check us in we need to run for an official event she refused again and we were forced to leave and rent somewhere else because of an emergency matter, we trued to reach the hotel after but it was silent, never got back to us, and even when we contacted Expedia they were calling the hotel and saying they do not pick up. After all we were refused for the refund, no one got back to us from the hotel with the explanation why their stuff is so rude, because the only receptionist working was swearing at us and using rude words as if we are stupid and done the booking wrongly

We were refused to check in by the hotel until we pay city tax, during the booking it was said 30 AED, when we came to the reception very rude lady was saying it is 200 AED she will not check us in until we pay, she also said we have no breakfast which we again paid for, we were asking please just check us in we need to run for an official event she refused again and we were forced to leave and rent somewhere else because of an emergency matter, we trued to reach the hotel after but it was silent, never got back to us, and even when we contacted Expedia they were calling the hotel and saying they do not pick up. After all we were refused for the refund, no one got back to us from the hotel with the explanation why their stuff is so rude, because the only receptionist working was swearing at us and using rude words as if we are stupid and done the booking wrongly

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Ubicación

Cerca del Aeropuerto Internacional de Dubái y a poca distancia a pie del metro, lo que lo hace cómodo para transbordos y vuelos tempranos. Algunos señalan la falta de atracciones inmediatas en los alrededores del hotel.

Reseñas de huéspedes relacionadas

8

Ellie

14 ago 2023

·

Se alojó 1 noche

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

8

Navin

26 abr 2025

·

Se alojó 2 noches

Far from the city but with 10 min walk to a metro station - GGICO

Far from the city but with 10 min walk to a metro station - GGICO

10

Shah Abdul

10 nov 2025

·

Se alojó 6 noches

Wonderful hotel located 5 mini away from metro and 10 minutes drive from the hotel. The room nice big specious. Would recommend this hotel to anyone.

Wonderful hotel located 5 mini away from metro and 10 minutes drive from the hotel. The room nice big specious. Would recommend this hotel to anyone.

8

Catherine

24 mar 2024

·

Se alojó 1 noche

Good value hotel, close to airport. Very convenient.

Good value hotel, close to airport. Very convenient.

10

Anna

4 may 2025

·

Se alojó 1 noche

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.

10

Madhura

15 sept 2025

·

Se alojó 1 noche

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

6

Marion

19 ene 2026

·

Se alojó 1 noche

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

8

Asbjørn

20 jul 2024

·

Se alojó 1 noche

Greit hotel nær flyplassen.

Greit hotel nær flyplassen.

10

Rubina

1 nov 2025

·

Se alojó 1 noche

The rooms were clean location was close to airport and staff was very friendly.

The rooms were clean location was close to airport and staff was very friendly.

10

Takuya

15 may 2025

·

Se alojó 1 noche

Excellent location for layover.

Excellent location for layover.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno suele ser elogiado por su variedad y sabor, aunque otros lo encontraron mediocre, concurrido o limitado; el servicio de habitaciones puede ser lento. Algunos huéspedes también mencionaron el cierre prematuro del restaurante o la dificultad para atender dietas especiales.

Reseñas de huéspedes relacionadas

8

Edvin

25 sept 2025

·

Se alojó 3 noches

Good location, check in could be better. Shower was not working properly.. always stayed hot .. giys came to fix and tyen it always stayed cold.. follow up was poor.. apart from that the room was good... food could be better and took ages to come.

Good location, check in could be better. Shower was not working properly.. always stayed hot .. giys came to fix and tyen it always stayed cold.. follow up was poor.. apart from that the room was good... food could be better and took ages to come.

4

Abilasan

23 nov 2025

·

Se alojó 1 noche

Very worn out hotel. Breakfast was too crowded and options were not that good.

Very worn out hotel. Breakfast was too crowded and options were not that good.

10

safia

21 ene 2023

·

Se alojó 1 noche

It was one of my best stays in Dubai. Hotel was beyond my expectations. Breakfast buffet was huge and fresh. I will prefer to stay here again.

It was one of my best stays in Dubai. Hotel was beyond my expectations. Breakfast buffet was huge and fresh. I will prefer to stay here again.

10

Edward

11 jul 2024

·

Se alojó 2 noches

Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.

Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.

10

Soledad

4 ene 2023

·

Se alojó 2 noches

Convenient close to airport 5 minutes drive. Comfortable modern apartment for a family of 5 was perfect 2 full baths super clean , fast wifi, breakfast has a great variety of different choices egg station, cereal, pastries, pancakes fruits as well as traditional food a+, 5 minutes walk to the Metro Station. Nice pool area. Only down size is the airport shuttle runs every 1 hour... will definitely recommend.

Convenient close to airport 5 minutes drive. Comfortable modern apartment for a family of 5 was perfect 2 full baths super clean , fast wifi, breakfast has a great variety of different choices egg station, cereal, pastries, pancakes fruits as well as traditional food a+, 5 minutes walk to the Metro Station. Nice pool area. Only down size is the airport shuttle runs every 1 hour... will definitely recommend.

8

Catherine

1 jun 2023

·

Se alojó 4 noches

The hotel had a restaurant but had difficulty catering for me as someone who requires glue free/vegan meals.

The hotel had a restaurant but had difficulty catering for me as someone who requires glue free/vegan meals.

4

Pearl

30 dic 2025

·

Se alojó 1 noche

The room was old and smelly. The bed was too small inspite of me booking a king size bed. Restaurants are limited inside and they close early

The room was old and smelly. The bed was too small inspite of me booking a king size bed. Restaurants are limited inside and they close early

8

Matthew

20 oct 2025

·

Se alojó 13 noches

Good breakfast

Good breakfast

10

James

3 jul 2024

·

Se alojó 1 noche

Close to airport, nice rooms but service and choice at breakfast could be improved. Also service at pool bar extremely slow.

Close to airport, nice rooms but service and choice at breakfast could be improved. Also service at pool bar extremely slow.

8

Saulo Junior Rodrigues

29 dic 2025

·

Se alojó 1 noche

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

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4

GABRIELA

7 dic 2025

·

Se alojó 1 noche

La habitación que me tocó tenía mal olor, es incómodo que la regadera no esté independiente de la recámara ya que si viajas con niños es todo un show bañarse Servicio de restaurante cero

La habitación que me tocó tenía mal olor, es incómodo que la regadera no esté independiente de la recámara ya que si viajas con niños es todo un show bañarse Servicio de restaurante cero

10

Marjorie

25 jun 2025

·

Se alojó 1 noche

Genial

Genial

8

diane

hace 2 semanas

·

Se alojó 1 noche

Lovely hotel. Reception staff were very accommodating with our early check-in Room was extremely quiet and really comfortable bed.

Lovely hotel. Reception staff were very accommodating with our early check-in Room was extremely quiet and really comfortable bed.

6

janina

hace 4 semanas

·

Se alojó 1 noche

The hotel was okay, and the breakfast was very good. We arrived late at night and had booked a room for two adults and a 10-year-old child. However, there was only one bed in the room, and we had to wait for an hour before an extra bed was brought up. The gentleman who helped us with our luggage, both when we arrived and when we left for our taxi in the morning, was absolutely fantastic – very friendly and helpful. Unfortunately, the lady at check-in could definitely benefit from some customer service training.

The hotel was okay, and the breakfast was very good. We arrived late at night and had booked a room for two adults and a 10-year-old child. However, there was only one bed in the room, and we had to wait for an hour before an extra bed was brought up. The gentleman who helped us with our luggage, both when we arrived and when we left for our taxi in the morning, was absolutely fantastic – very friendly and helpful. Unfortunately, the lady at check-in could definitely benefit from some customer service training.

6

junichi

22 sept 2026

·

Se alojó 5 noches

シャワーの温度が最高でも37℃なので、熱い湯が好きな人は物足りないかもしれないです

シャワーの温度が最高でも37℃なので、熱い湯が好きな人は物足りないかもしれないです

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:59

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

¿Estás considerando este hotel para tu viaje a Dubái?

¿Cuánto suelen costar las habitaciones del Grand Mercure Dubai City por noche?

En los próximos 60–90 días, las tarifas de las habitaciones del Grand Mercure Dubai City en Dubái suelen rondar los 113 US$ por noche para dos huéspedes, con precios que oscilan entre 81 US$ y 157 US$ en las fechas de máxima demanda.

¿Qué atracciones hay cerca del Grand Mercure Dubai City y qué tipo de viaje es ideal para este hotel?

El Grand Mercure Dubai City en Dubái está cerca de Dubai Creek, el Parque Creek y la Torre del Reloj de Deira, con opciones de compra en City Centre Deira y Al Ghurair Centre en las cercanías. La ubicación es ideal para combinar planes de playa y ciudad, y resulta perfecta para familias y viajeros de negocios que buscan combinar turismo con cómodas opciones de tiendas y parques.

Precios para las próximas fechas

octubre 2026

noviembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

Ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva para organizar el registro de entrada. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
El alojamiento afirma que sigue las medidas de limpieza y desinfección de ALLSAFE (Accor Hotels).

Es necesario reservar con antelación los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Este alojamiento no acepta mascotas ni perros guía.
Los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.

Desayuno tipo bufé: 125 AED por adulto y 65 AED por menor (precio aproximado)
El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
Cama adicional: 184.0 AED por noche

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.