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Grand Mercure Dubai City

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76 USD

a notte

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Grand Mercure Dubai City - Reception

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From

76 USD

a notte

Informazioni su questa struttura

Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 2 piscine all'aperto, un bagno turco...

Servizi

Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 2 piscine all'aperto, un bagno turcoe una palestra aperta giorno e notte. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e una sala da ballo.

Servizi per le aziende

Potrai usufruire di un business center aperto 24 ore su 24, check-out veloce e un pratico servizio di lavanderia e lavaggio a secco. Un hotel è ideale per l'organizzazione di eventi, grazie a un centro congressi e 9 sale riunioni. Una navetta dall'hotel all'aeroporto è disponibile gratuitamente 24 ore su 24.

Ristorazione

Puoi gustare gustose specialità da Walima, uno dei 2 ristoranti ristoranti presso un hotel, specializzato in cucina mediorientale; oppure, resta in stanza e approfittarne per rilassarti, visto che c'è un servizio in camera 24 ore su 24. Altrimenti puoi assaggiare gli stuzzichini preparati 3 nei bar/caffetterie. Incontra gli altri ospiti al cocktail di benvenuto offerto tutti i giorni. La sete si fa sentire? Concediti qualcosa da bere in uno dei 2 bar a bordo piscina della struttura. La colazione a buffet è servita nei giorni feriali dalle ore 06:00 alle ore 10:30 e nel fine settimana dalle ore 06:00 alle ore 11:00, dietro pagamento di un supplemento.

Camere

Rilassati in una delle 361 camere della struttura, complete di aria condizionata e TV LED. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, soffione a pioggia e bidet. I comfort includono telefoni, casseforti e scrivanie.

Posizione

Soggiornando in Grand Mercure Dubai City a Dubai (Garhoud), sarai a 3 minuti di auto da Centro Commerciale City Centre Deira e 6 minuti da Suk dorato. Questo hotel di lusso dista 4 km da Dubai Creek e 8,8 km da Dubai World Trade Centre.

Nelle vicinanze

Stadio di tennis di Dubai(0.8 miglia)
Centro Commerciale City Centre Deira(0.8 miglia)
Torre dell'Orologio di Deira(1.4 miglia)
Dubai Creek(2.1 miglia)
Al Ghurair Centre(2.3 miglia)
Reef Mall(2.3 miglia)
Dubai Creek Golf Yacht Club(2.4 miglia)
Fish Roundabout(2.7 miglia)
Creekside Park(2.7 miglia)
Università di Medicina e Scienze della Salute Mohammed Bin Rashid(2.7 miglia)
Centro Commerciale delle Torri Gemelle di Deira(2.8 miglia)
Burj Nahar Mall(3 miglia)
Centro commerciale Dubai Festival City Mall(3 miglia)
Centro commerciale Wafi City(3 miglia)
American Hospital Dubai(3.6 miglia)
Sharjah (SHJ-Sharjah Intl.)(17.3 miglia)
Dubai (DWC-Al Maktoum Intl.)(38.4 miglia)

Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera

Posizione

Casablanca St off Airport Road, Dubai, Emirati Arabi Uniti

Stadio di tennis di Dubai (0.8 miglia)

Centro Commerciale City Centre Deira (0.8 miglia)

Torre dell'Orologio di Deira (1.4 miglia)

Dubai Creek (2.1 miglia)

Al Ghurair Centre (2.3 miglia)

Reef Mall (2.3 miglia)

Altre informazioni sulla posizione

Opzioni camera

15

Dubai Suite

Dettagli della camera

1 Letto Matrimoniale Extra Large

Posti letto: 3

603 ft²

Zona pranzo separata

Aria condizionata

Wi-Fi (gratuito)

Angolo cottura

16

Grand Suite

Dettagli della camera

3× Letti Matrimoniali Alla Francese

Posti letto: 7

1087 ft²

Zona pranzo separata

Aria condizionata

Wi-Fi (gratuito)

Frigorifero

14

Deluxe Suite

Dettagli della camera

1 Letto Matrimoniale Extra Large

Posti letto: 3

484 ft²

Zona pranzo separata

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

15

Grosvenor Suite

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 5

818 ft²

Zona pranzo separata

Aria condizionata

Wi-Fi (gratuito)

Angolo cottura

15

Premium Room, Twin

Dettagli della camera

2 Letti Singoli

Posti letto: 3

320 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

13

Premium Room

Dettagli della camera

1 Letto Matrimoniale Extra Large

Posti letto: 3

320 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

13

Deluxe Room

Dettagli della camera

1 Letto Matrimoniale Extra Large

Posti letto: 3

320 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

15

Deluxe Room Twin

Dettagli della camera

2 Letti Singoli

Posti letto: 3

320 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

15

Premium Suite

Dettagli della camera

1 Letto Matrimoniale Extra Large

Posti letto: 3

646 ft²

Zona pranzo separata

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

Recensioni degli ospiti su Grand Mercure Dubai City

8.3

Molto buono

Sulla base di 4007 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Al Grand Mercure Dubai City, i viaggiatori apprezzano la comoda posizione vicino all'aeroporto e alla metro, le camere spaziose e il personale cordiale. Tra gli aspetti negativi ricorrenti figurano un servizio navetta per l'aeroporto limitato o poco chiaro, carenze nella manutenzione o nella pulizia, rumore tra le camere e un check-in lento.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Cosa pensano gli ospiti

Al Grand Mercure Dubai City, i viaggiatori apprezzano la comoda posizione vicino all'aeroporto e alla metro, le camere spaziose e il personale cordiale. Tra gli aspetti negativi ricorrenti figurano un servizio navetta per l'aeroporto limitato o poco chiaro, carenze nella manutenzione o nella pulizia, rumore tra le camere e un check-in lento.

Molti lo trovano adatto a brevi scali, grazie al facile accesso all'aeroporto e ai servizi come piscine e parcheggio. La colazione e i ristoranti ricevono pareri contrastanti, che vanno da un'eccellente varietà a opzioni nella media e un servizio in camera lento, e alcuni servizi come la piscina sul tetto o gli orari della palestra possono essere limitati. In generale, ci si può aspettare un soggiorno comodo in una zona aeroportuale con spazi confortevoli ma una manutenzione e un'organizzazione irregolari.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Le piscine sono apprezzate, anche se la piscina sul tetto è a volte chiusa e gli orari possono essere limitati; il parcheggio nel garage è facile. La navetta per l'aeroporto funziona con orari limitati o solo con servizio di scarico, il che crea confusione.

Recensioni degli ospiti correlate

10

Edith

5 apr 2023

·

Soggiorno di 2 notti

The fitness room has limited hours. Pool was nice and location was good for being an airport hotel. Good service,clean , friendly. Breakfast looked good but we hadn’t booked it.

The fitness room has limited hours. Pool was nice and location was good for being an airport hotel. Good service,clean , friendly. Breakfast looked good but we hadn’t booked it.

8

Ellie

14 ago 2023

·

Soggiorno di 1 notte

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

10

Adrian Vasile

10 gen 2025

·

Soggiorno di 2 notti

They helped with everything we asked. The pool was great, a pitty they only had it open 4 hours between 6 and 10pm.

They helped with everything we asked. The pool was great, a pitty they only had it open 4 hours between 6 and 10pm.

8

Nicholas

27 feb 2025

·

Soggiorno di 1 notte

Very good. Note the airport shuttle is only drop off and not pick up from the airport. Lovely warm pool and play area for kids

Very good. Note the airport shuttle is only drop off and not pick up from the airport. Lovely warm pool and play area for kids

4

Tracey

4 dic 2024

·

Soggiorno di 8 notti

Advertising as having a shuttle bus to hotel, not true. Has 2 pools, rooftop opens at 6pm, main pool over shadowed by buildings, so no sun, and shared with 2 star hotel next door. Requested use of upper pool by us and other European visitors, refused. Ordered food and took over 40 minutes to arrive and was cold. Bath/shower water luke warm, would not get hot, had to boil the kettle to put into bath. Coffee machine in our room was faulty and only released about 10mls of coffee on a large cup size. Dirty toilet and bath several days. Very poor finishing on furnishings, stains on carpeting. Hotel not aimed at the European visitors who want to sun by the pool. Small empty fridge in room no minibar. Courtesy bottle of water in room daily was from a machine and daily label put on bottle, so not sterilised out between guests. Would not use this hotel again, very poorly/badly advertised. Definitely not a 5 star, closer to a 2…

Advertising as having a shuttle bus to hotel, not true. Has 2 pools, rooftop opens at 6pm, main pool over shadowed by buildings, so no sun, and shared with 2 star hotel next door. Requested use of upper pool by us and other European visitors, refused. Ordered food and took over 40 minutes to arrive and was cold. Bath/shower water luke warm, would not get hot, had to boil the kettle to put into bath. Coffee machine in our room was faulty and only released about 10mls of coffee on a large cup size. Dirty toilet and bath several days. Very poor finishing on furnishings, stains on carpeting. Hotel not aimed at the European visitors who want to sun by the pool. Small empty fridge in room no minibar. Courtesy bottle of water in room daily was from a machine and daily label put on bottle, so not sterilised out between guests. Would not use this hotel again, very poorly/badly advertised. Definitely not a 5 star, closer to a 2…

8

Hellen

10 lug 2023

·

Soggiorno di 1 notte

Convenient dry property very close to the airport. Reliable free shuttle service too. Friendly staff.

Convenient dry property very close to the airport. Reliable free shuttle service too. Friendly staff.

8

Qaizaar

13 gen 2025

·

Good one night stay, easy parking in the garage, the staff was nice.

Good one night stay, easy parking in the garage, the staff was nice.

10

Romina

5 lug 2025

·

Soggiorno di 2 notti

Comfortable room, breakfast was really good with lots of savoury and sweet choices. We were disappointed that the top roof pool was closed but the maize floor one was good enough for the kids to play plus kids area had fun fountains to splash around. It was a perfect one night break between flights!

Comfortable room, breakfast was really good with lots of savoury and sweet choices. We were disappointed that the top roof pool was closed but the maize floor one was good enough for the kids to play plus kids area had fun fountains to splash around. It was a perfect one night break between flights!

10

Elaine

21 giu 2025

·

Soggiorno di 1 notte

Lovely clean comfortable hotel reception staff were very helpful and efficient close to airport with shuttle bus that is free, rooftop pool with glass bottom was lovely with fantastic views across Dubai. Breakfast was ample with adequate choices Will definitely stay again

Lovely clean comfortable hotel reception staff were very helpful and efficient close to airport with shuttle bus that is free, rooftop pool with glass bottom was lovely with fantastic views across Dubai. Breakfast was ample with adequate choices Will definitely stay again

8

JOHN

5 gen 2025

·

Soggiorno di 1 notte

Located close to airport so ideal transit option but location to transport options other than Taxi is limited. Arriving late with not being able to access breakfast which is included due early departure is an inconvenience. Travel box should be an option . Hotel is relatively new and modern with Gymn pool etc . Highly recommended.

Located close to airport so ideal transit option but location to transport options other than Taxi is limited. Arriving late with not being able to access breakfast which is included due early departure is an inconvenience. Travel box should be an option . Hotel is relatively new and modern with Gymn pool etc . Highly recommended.

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Pulizia

Molti ospiti trovano l'hotel pulito, ma diverse recensioni menzionano camere e bagni sporchi o maleodoranti, oltre a occasionali insetti o muffa.

Recensioni degli ospiti correlate

10

Luciana

26 dic 2025

·

Soggiorno di 1 notte

Excelente hotel! Limpo, organizado!

Excelente hotel! Limpo, organizado!

2

Akbar

20 dic 2024

·

Soggiorno di 16 notti

There was a roadh crawling on our bed

There was a roadh crawling on our bed

2

Seyed

20 mar 2023

·

Soggiorno di 1 notte

Das Zimmer war sehr schmutzig! Frühstück ganz normal aber da das Zimmer unheimlich schmutzig war, kann ich leider nix sagen. Es wurde einfach vergessen zu putzen!!!

Das Zimmer war sehr schmutzig! Frühstück ganz normal aber da das Zimmer unheimlich schmutzig war, kann ich leider nix sagen. Es wurde einfach vergessen zu putzen!!!

10

sarah

27 giu 2025

·

Soggiorno di 1 notte

Love the roof pool and the staff are so friendly Room is very clean

Love the roof pool and the staff are so friendly Room is very clean

6

Khursheda

21 lug 2024

·

Soggiorno di 1 notte

Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.

Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.

10

Adnan

3 ott 2025

·

Soggiorno di 1 notte

Clean, modern and nice. Good food.

Clean, modern and nice. Good food.

2

Saim

10 nov 2025

·

Soggiorno di 5 notti

The room was extremely dirty… the washrooms felt disgusting to stay in… we’ve been to many hotels and this was by far the worst experience ever. The cleaners and room service was great though! Tried their best!

The room was extremely dirty… the washrooms felt disgusting to stay in… we’ve been to many hotels and this was by far the worst experience ever. The cleaners and room service was great though! Tried their best!

2

JEEHEE

28 feb 2026

·

Soggiorno di 1 notte

숙소에서 담배냄새 너무 많이 나요

숙소에서 담배냄새 너무 많이 나요

10

Angela Maria

29 ago 2024

·

Soggiorno di 9 notti

Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.

Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.

10

Rubina

1 nov 2025

·

Soggiorno di 1 notte

The rooms were clean location was close to airport and staff was very friendly.

The rooms were clean location was close to airport and staff was very friendly.

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Camere

Le camere sono spesso spaziose e confortevoli, con alcuni layout moderni. Altri segnalano arredi datati, pareti sottili, scarsa connessione Wi-Fi in camera o letti/divani letto scomodi.

Recensioni degli ospiti correlate

6

István

25 dic 2025

·

Soggiorno di 1 notte

It is a cheap hence average hotel, should not be 5star. Most of it is run-down and hotel staff is mostly not Dubai standard, receptionists were not helpful and not eager to serve.. my favourite situation was when I asked a converter for the socket, a lady sent me to another desk, 5meters away without anyone there, then I waited until a guy showed up, basically another one came from the other desk I originally asked. Simply told they do not have any with a style “go away”, simply not feeling to provide a solution or any support. Our suite was clean, practical but super used, very ran-down… and there was a recurring creepy noise from the bathrooms (pipe valve I suppose). In some cases some paint corrections were seen, most maintenance were very lousy work.. A thorough renovation might be needed.

It is a cheap hence average hotel, should not be 5star. Most of it is run-down and hotel staff is mostly not Dubai standard, receptionists were not helpful and not eager to serve.. my favourite situation was when I asked a converter for the socket, a lady sent me to another desk, 5meters away without anyone there, then I waited until a guy showed up, basically another one came from the other desk I originally asked. Simply told they do not have any with a style “go away”, simply not feeling to provide a solution or any support. Our suite was clean, practical but super used, very ran-down… and there was a recurring creepy noise from the bathrooms (pipe valve I suppose). In some cases some paint corrections were seen, most maintenance were very lousy work.. A thorough renovation might be needed.

8

Leslie-Karen

25 nov 2025

·

Soggiorno di 6 notti

The room was clean but was a weird design, and I did not like the twin beds, as they seemed too low. The staff was helpful. The gentleman at the excursion desk was excellent at setting up things for us to do. We did not use the airport shuttle because we were making time somewhere for dinner. The Wi-Fi was terrible in the room. I was not able to get any work done on my laptop in the room. I had to go downstairs in the business section to be able to open any attachments.

The room was clean but was a weird design, and I did not like the twin beds, as they seemed too low. The staff was helpful. The gentleman at the excursion desk was excellent at setting up things for us to do. We did not use the airport shuttle because we were making time somewhere for dinner. The Wi-Fi was terrible in the room. I was not able to get any work done on my laptop in the room. I had to go downstairs in the business section to be able to open any attachments.

10

Madhura

15 set 2025

·

Soggiorno di 1 notte

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

8

Dirceu

1 ott 2025

·

Soggiorno di 3 notti

O quarto não foi dimensionado para três pessoas. A cama extra acaba ficando para mais. Escuta-se absolutamente tudo no quarto ao lado.

O quarto não foi dimensionado para três pessoas. A cama extra acaba ficando para mais. Escuta-se absolutamente tudo no quarto ao lado.

6

Bryan

11 nov 2025

·

Soggiorno di 1 notte

The room was clean and the staff were very friendly and helpful. The room was also spacious. It is close to the airport. The toilet seat in my bathroom was broken and the safe battery was flat and did not work. The shower setup was very dated. The bed was extremely soft making it quite uncomfortable.

The room was clean and the staff were very friendly and helpful. The room was also spacious. It is close to the airport. The toilet seat in my bathroom was broken and the safe battery was flat and did not work. The shower setup was very dated. The bed was extremely soft making it quite uncomfortable.

10

Raihan

20 dic 2023

·

Soggiorno di 2 notti

Spacious, immaculate rooms. Friendly staff and well laid out rooms.

Spacious, immaculate rooms. Friendly staff and well laid out rooms.

6

Marion

19 gen 2026

·

Soggiorno di 1 notte

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

8

Saulo Junior Rodrigues

29 dic 2025

·

Soggiorno di 1 notte

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

6

Nithin

13 nov 2024

·

Soggiorno di 5 notti

The room was old and outdated. The breakfast and staff was good.

The room was old and outdated. The breakfast and staff was good.

8

Audrey

12 apr 2023

·

Soggiorno di 2 notti

Canapé lit vraiment pas confortable pour 2 ados. Point positif la localisation, acces metro 5 minutes.

Canapé lit vraiment pas confortable pour 2 ados. Point positif la localisation, acces metro 5 minutes.

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Servizio

Il personale è spesso descritto come cordiale e disponibile, con un aiuto a volte eccezionale. Tuttavia, diversi ospiti segnalano un check-in lento o poco chiaro, chiamate o servizio in camera non ricambiati e occasionali scortezie o informazioni errate.

Recensioni degli ospiti correlate

2

Zia

1 nov 2024

·

Soggiorno di 1 notte

It's not worth to stay again there. Called so many times from my room for in-room dining but nobody bothered to pick up the phone. Phone was keep ringing and no answer from there. Also called reception multiple times but no answer.

It's not worth to stay again there. Called so many times from my room for in-room dining but nobody bothered to pick up the phone. Phone was keep ringing and no answer from there. Also called reception multiple times but no answer.

10

Blagoce

12 ago 2025

·

Soggiorno di 1 notte

Great hotel and amazing staff

Great hotel and amazing staff

8

Andrine

23 set 2025

·

Soggiorno di 1 notte

Everything was nice. The one thing that took 1 star down was when we were checking in. It took maybe 30 minutes.. one lady stood there and she was not fast.

Everything was nice. The one thing that took 1 star down was when we were checking in. It took maybe 30 minutes.. one lady stood there and she was not fast.

10

Madhura

15 set 2025

·

Soggiorno di 1 notte

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

6

Amir

19 nov 2025

·

Soggiorno di 1 notte

There was only 1 person at reception and check in process took long time.

There was only 1 person at reception and check in process took long time.

6

Marion

19 gen 2026

·

Soggiorno di 1 notte

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

10

Nizar

11 mag 2023

·

Soggiorno di 3 notti

One of the best in Dubai. It’s my 8th visit last five years and it only gets better. Spotless clean and safe, great staff and large rooms with all possible amenities. Mega today was extremely nice and friendly. She allowed me stay extra two hours because my meeting got delayed. Thank you Grand Mercure!

One of the best in Dubai. It’s my 8th visit last five years and it only gets better. Spotless clean and safe, great staff and large rooms with all possible amenities. Mega today was extremely nice and friendly. She allowed me stay extra two hours because my meeting got delayed. Thank you Grand Mercure!

10

Justin

7 mag 2023

·

Soggiorno di 1 notte

The staff at Grand Mercure were phenomenal. Adnan and Khaleed helped us with an early check in after our flight landed early. They were incredibly helpful and ensured a stressful situation was resolved quickly and enabled me and my family to enjoy our time in Dubai. They both went above and beyond what was required and can highly recommend the service

The staff at Grand Mercure were phenomenal. Adnan and Khaleed helped us with an early check in after our flight landed early. They were incredibly helpful and ensured a stressful situation was resolved quickly and enabled me and my family to enjoy our time in Dubai. They both went above and beyond what was required and can highly recommend the service

8

Murtadha

26 giu 2024

·

Soggiorno di 1 notte

I stayed at this hotel for one night due to a long layover. Despite its five-star rating, the receptionist's lack of professionalism was evident from the start. He held onto my phone for several minutes without acknowledging me while I tried to provide booking details. Despite my attempts to retrieve my phone and give him necessary information, he continued to hold it, and even joked with a passing colleague while I waited. The bathroom could have been cleaner; the sink was clogged with a metal piece that I couldn't remove. On a positive note, the shower area was nice, and the beds were comfortable. However, the lobby was uncomfortably hot and humid while I waited for the shuttle. The hotel advertised a free airport shuttle, but disappointingly, it was only available for drop-offs, not pick-ups, and only until 2 PM. Overall, the hotel did not live up to its five-star rating in terms of service and attention to detail.

I stayed at this hotel for one night due to a long layover. Despite its five-star rating, the receptionist's lack of professionalism was evident from the start. He held onto my phone for several minutes without acknowledging me while I tried to provide booking details. Despite my attempts to retrieve my phone and give him necessary information, he continued to hold it, and even joked with a passing colleague while I waited. The bathroom could have been cleaner; the sink was clogged with a metal piece that I couldn't remove. On a positive note, the shower area was nice, and the beds were comfortable. However, the lobby was uncomfortably hot and humid while I waited for the shuttle. The hotel advertised a free airport shuttle, but disappointingly, it was only available for drop-offs, not pick-ups, and only until 2 PM. Overall, the hotel did not live up to its five-star rating in terms of service and attention to detail.

2

Marija

15 nov 2024

·

Soggiorno di 7 notti

We were refused to check in by the hotel until we pay city tax, during the booking it was said 30 AED, when we came to the reception very rude lady was saying it is 200 AED she will not check us in until we pay, she also said we have no breakfast which we again paid for, we were asking please just check us in we need to run for an official event she refused again and we were forced to leave and rent somewhere else because of an emergency matter, we trued to reach the hotel after but it was silent, never got back to us, and even when we contacted Expedia they were calling the hotel and saying they do not pick up. After all we were refused for the refund, no one got back to us from the hotel with the explanation why their stuff is so rude, because the only receptionist working was swearing at us and using rude words as if we are stupid and done the booking wrongly

We were refused to check in by the hotel until we pay city tax, during the booking it was said 30 AED, when we came to the reception very rude lady was saying it is 200 AED she will not check us in until we pay, she also said we have no breakfast which we again paid for, we were asking please just check us in we need to run for an official event she refused again and we were forced to leave and rent somewhere else because of an emergency matter, we trued to reach the hotel after but it was silent, never got back to us, and even when we contacted Expedia they were calling the hotel and saying they do not pick up. After all we were refused for the refund, no one got back to us from the hotel with the explanation why their stuff is so rude, because the only receptionist working was swearing at us and using rude words as if we are stupid and done the booking wrongly

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Posizione

Vicino al Dubai International Airport e a pochi passi dalla metro, il che lo rende comodo per scali e voli presto al mattino. Alcuni notano la limitata presenza di attrazioni nelle immediate vicinanze dell'hotel.

Recensioni degli ospiti correlate

8

Ellie

14 ago 2023

·

Soggiorno di 1 notte

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

A nice hotel in the DXB proximity. However, don’t be confused with advertised shuttle service to the airport. That service runs once an hour and only during day hours. You can reach the hotel be a short metro ride, but only during metro operating hours. Otherwise prepare to get a taxi ride

8

Navin

26 apr 2025

·

Soggiorno di 2 notti

Far from the city but with 10 min walk to a metro station - GGICO

Far from the city but with 10 min walk to a metro station - GGICO

10

Shah Abdul

10 nov 2025

·

Soggiorno di 6 notti

Wonderful hotel located 5 mini away from metro and 10 minutes drive from the hotel. The room nice big specious. Would recommend this hotel to anyone.

Wonderful hotel located 5 mini away from metro and 10 minutes drive from the hotel. The room nice big specious. Would recommend this hotel to anyone.

8

Catherine

24 mar 2024

·

Soggiorno di 1 notte

Good value hotel, close to airport. Very convenient.

Good value hotel, close to airport. Very convenient.

10

Anna

4 mag 2025

·

Soggiorno di 1 notte

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.

10

Madhura

15 set 2025

·

Soggiorno di 1 notte

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

The hotel room was clean and spacious. We loved the quality of service and the staff was very friendly. Location is great, very close to the airport.

6

Marion

19 gen 2026

·

Soggiorno di 1 notte

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request

8

Asbjørn

20 lug 2024

·

Soggiorno di 1 notte

Greit hotel nær flyplassen.

Greit hotel nær flyplassen.

10

Rubina

1 nov 2025

·

Soggiorno di 1 notte

The rooms were clean location was close to airport and staff was very friendly.

The rooms were clean location was close to airport and staff was very friendly.

10

Takuya

15 mag 2025

·

Soggiorno di 1 notte

Excellent location for layover.

Excellent location for layover.

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Ristorazione

La colazione è spesso elogiata per varietà e gusto, anche se altri l'hanno trovata nella media, affollata o limitata; il servizio in camera può essere lento. Alcuni ospiti hanno anche notato la chiusura anticipata del ristorante o difficoltà nell'accogliere esigenze dietetiche particolari.

Recensioni degli ospiti correlate

8

Edvin

25 set 2025

·

Soggiorno di 3 notti

Good location, check in could be better. Shower was not working properly.. always stayed hot .. giys came to fix and tyen it always stayed cold.. follow up was poor.. apart from that the room was good... food could be better and took ages to come.

Good location, check in could be better. Shower was not working properly.. always stayed hot .. giys came to fix and tyen it always stayed cold.. follow up was poor.. apart from that the room was good... food could be better and took ages to come.

4

Abilasan

23 nov 2025

·

Soggiorno di 1 notte

Very worn out hotel. Breakfast was too crowded and options were not that good.

Very worn out hotel. Breakfast was too crowded and options were not that good.

10

safia

21 gen 2023

·

Soggiorno di 1 notte

It was one of my best stays in Dubai. Hotel was beyond my expectations. Breakfast buffet was huge and fresh. I will prefer to stay here again.

It was one of my best stays in Dubai. Hotel was beyond my expectations. Breakfast buffet was huge and fresh. I will prefer to stay here again.

10

Edward

11 lug 2024

·

Soggiorno di 2 notti

Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.

Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.

10

Soledad

4 gen 2023

·

Soggiorno di 2 notti

Convenient close to airport 5 minutes drive. Comfortable modern apartment for a family of 5 was perfect 2 full baths super clean , fast wifi, breakfast has a great variety of different choices egg station, cereal, pastries, pancakes fruits as well as traditional food a+, 5 minutes walk to the Metro Station. Nice pool area. Only down size is the airport shuttle runs every 1 hour... will definitely recommend.

Convenient close to airport 5 minutes drive. Comfortable modern apartment for a family of 5 was perfect 2 full baths super clean , fast wifi, breakfast has a great variety of different choices egg station, cereal, pastries, pancakes fruits as well as traditional food a+, 5 minutes walk to the Metro Station. Nice pool area. Only down size is the airport shuttle runs every 1 hour... will definitely recommend.

8

Catherine

1 giu 2023

·

Soggiorno di 4 notti

The hotel had a restaurant but had difficulty catering for me as someone who requires glue free/vegan meals.

The hotel had a restaurant but had difficulty catering for me as someone who requires glue free/vegan meals.

4

Pearl

30 dic 2025

·

Soggiorno di 1 notte

The room was old and smelly. The bed was too small inspite of me booking a king size bed. Restaurants are limited inside and they close early

The room was old and smelly. The bed was too small inspite of me booking a king size bed. Restaurants are limited inside and they close early

8

Matthew

20 ott 2025

·

Soggiorno di 13 notti

Good breakfast

Good breakfast

10

James

3 lug 2024

·

Soggiorno di 1 notte

Close to airport, nice rooms but service and choice at breakfast could be improved. Also service at pool bar extremely slow.

Close to airport, nice rooms but service and choice at breakfast could be improved. Also service at pool bar extremely slow.

8

Saulo Junior Rodrigues

29 dic 2025

·

Soggiorno di 1 notte

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

I stayed at the Grand Mercure Dubai City for just 24 hours, so this is based on a quick visit. Overall, the hotel has a lot of great things going for it: • The room was extremely clean, spacious, and the bed was really comfortable. • The bathroom was excellent – plenty of hot water and strong shower pressure. • It was very quiet; I had no noise issues until the incident I mention below. • The breakfast was fantastic – huge variety, everything fresh and tasty. One small downside: when I first entered the room, there was a faint cigarette smell that bothered me a bit. But the main complaint: Around 3:30 AM, a very loud fire alarm went off and woke up the entire building. It was scary – I even wondered if it had something to do with an emergency or conflict in the area. When I asked at reception in the morning, they said it was a false alarm. It took a long time to stop, and after that, it was really hard to get back to sleep. Apart from that alarming wake-up call, everything else was very good for a short stay. I’d consider coming back, but I’d hope they fix whatever caused the false alarm!

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8

Irene

3 feb 2025

·

Soggiorno di 1 notte

Albergo molto bello a 2 km dall'aereoporto. comodissimo , personale gentillissimo e disponibile

Albergo molto bello a 2 km dall'aereoporto. comodissimo , personale gentillissimo e disponibile

10

STEFANO

29 gen 2025

·

Soggiorno di 1 notte

Hotel molto comodo per aeroporto e per raggiungere il centro tramite metro a pochi passi da hotel. Servizio impeccabile. Camera con letto molto comodo. Consigliatissimo!

Hotel molto comodo per aeroporto e per raggiungere il centro tramite metro a pochi passi da hotel. Servizio impeccabile. Camera con letto molto comodo. Consigliatissimo!

10

Ahmad

23 lug 2024

·

Soggiorno di 3 notti

-

-

10

JEROME

settimana scorsa

·

Soggiorno di 1 notte

Hôtel proche de l’aeroport et du metro. Grande chambre, personnel serviable, bon petit dejeuner

Hôtel proche de l’aeroport et du metro. Grande chambre, personnel serviable, bon petit dejeuner

10

Francisco

settimana scorsa

·

Soggiorno di 1 notte

Second time staying here for a quick in-out. Not bad. Great for airport proximity.

Second time staying here for a quick in-out. Not bad. Great for airport proximity.

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 23:59

Prima delle 12:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

Le risposte istantanee dell'IA si basano su informazioni sugli hotel

Stai considerando questo hotel per il tuo viaggio a Dubai?

Quanto costano in genere le camere al Grand Mercure Dubai City a notte?

Nei prossimi 60–90 giorni, le tariffe delle camere al Grand Mercure Dubai City a Dubai si aggirano solitamente intorno a 113 USD a notte per due ospiti, con un intervallo da 81 USD a 157 USD nelle date di punta.

Quali attrazioni si trovano vicino al Grand Mercure Dubai City e che tipo di viaggio si adatta meglio?

Il Grand Mercure Dubai City a Dubai si trova vicino a Dubai Creek, Creek Park e al Deira Clocktower, con negozi a City Centre Deira e Al Ghurair Centre nelle vicinanze. La posizione si adatta a una combinazione di programmi di spiaggia e città ed è ideale per famiglie e viaggiatori d'affari che desiderano combinare visite turistiche con opzioni convenienti per lo shopping e i parchi.

Prezzi per le prossime date

novembre 2026

dom	lun	mar	mer	gio	ven	sab
1	2	3	4	5	6	7
8	9	10	11	12	13 $83	14 $83
15 $79	16 $79	17 $78	18 $78	19 $78	20 $78	21 $78
22 $78	23 $78	24 $78	25 $78	26 $79	27 $75	28 $76
29 $76	30 $77

dicembre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Contatta la struttura in anticipo per prendere accordi per il check-in. I recapiti sono indicati sulla conferma della prenotazione. Gli ospiti devono contattare la struttura in anticipo per ricevere le istruzioni relative al check-in. Al loro arrivo, saranno accolti dal personale alla reception. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
La struttura si riserva il diritto di richiedere la pre-autorizzazione della carta di credito dell'ospite prima dell'arrivo.
La struttura è dotata di un rilevatore di monossido di carbonio, un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza, un kit di pronto soccorso e delle griglie di protezione per le finestre
La struttura afferma di seguire le procedure di pulizia e disinfezione del seguente documento o ente: ALLSAFE (Accor Hotels).

Si richiede la prenotazione per i trattamenti spa. Le prenotazioni possono essere effettuate contattando un hotel prima dell'arrivo utilizzando i recapiti riportati sulla conferma della prenotazione.
È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
Per la sicurezza dei viaggiatori, gli ospiti possono accedere alle loro camere con un dispositivo mobile.
Sono disponibili il check-in senza contatti e il check-out senza contatti.

Costo colazione a buffet: 125 AED per gli adulti e 65 AED per i bambini (importi approssimativi).
Il check-in anticipato è a pagamento e soggetto a disponibilità
Letto aggiuntivo: 184.0 AED a notte

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.