Hotel East9

Title: Poor bathroom safety management and inadequate accident response I suffered a slip-and-fall accident in the room's bathroom because the floor was extremely slippery. Water was sprayed thinly and invisibly on the floor, making it impossible to notice, yet there was a complete absence of any basic warning signs like "Caution: Slippery Floor." As a result, I bruised my elbow, shoulder, and hip, and had to urgently seek medical treatment right before my international flight. What disappointed me even more was the hotel's poor response after the accident. Despite a guest being injured due to their negligence in safety management, the management failed to provide a clear explanation of the compensation procedure. They merely gave an irresponsible response telling me to just go to a hospital because they have insurance, showing no consideration for a guest with an upcoming departure schedule. The hotel urgently needs to conduct safety checks on its facilities and improve its staff training for handling emergencies. I will never stay here again.

편안한 시설입니다. 주변을 돌아보는 곳으로 좋은 위치입니다

객실의 깨끗함 그리고 호텔주변에 맛집들이 있어서 즐거운 여행이었습니다

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호텔은 깨끗함이 최고죠!! 그런면에서 최고라고생각되네요. 다음에도 사용계획있음.