La Passion by Achariyak

The hotel has a serious issue of inherit bad design , lack of maintainence and serious staff service issue. We stayed at the rooom with pool. I don’t know how they did it but the pool is totally blocked off from sunshine and it’s so cold that we can’t event get in fully. Maintainence is very worn out, and it’s just not what a pleasurable experience. Staff service quality is horrible. We asked for boat trip to see blue plankton and nothing was seen the captain just drove us out in the middle of the sea and gave us some fishing lines (not rods). It’s arranged by the hotel and ended up washing our whole evening. Lastly , we smoked in the balcony just simply becuase there was an ashtray inside the room and we didn’t like smoking in where we sleep. The hotel wanted to fine us when they haven’t said it’s prohibited. Why would they put an ashtray if it’s not allowed? On the day of our departure and we had strict boat departures, their hotel caddy said will arrive at 0740 and ended up it never came even until 0810, which is 30 minutes later. Let’s assume it never came, since we waited until we could wait any more. The experience is absolutely worst experience in my life after I have stayed at maybe over 100 resorts all over the world and being in the industry myself too. This stay experience simply ruined my vacation experience. Never recommending to anyone.

È la struttura più elegante e pulita dell'isola.servizio eccellente. Se non desideri utilizzare l'ottimo ristorante puoi approfittare di validi ristoranti bbq molto vicini

Das war mir abstand die groesste enteuschung beim aufenhalt in ein hotel in asien!!!!!! Liegen waren alle kaput und sehr dreckig. Essen fettig und sehr teuer! Bed hard wie ein stein! Keine waesche service! Keine rueckmeldung bei mehrmals fragen wegen abholung! Auf dem rueckweg auf der falscher pier gebracht !!!!!!

The infinity pool is absolutely stunning; a wonderful place to spend the day.

Wonderful property, We had an excellent journey there even if our room has not been cleaned two times (out of 3) and had to require it to the desk… The restaurant is not as good as the hotel: expensive and many items were missing…. The pool and the view are breathtaking ! Bicycles are available and the people are really nice.