Candlewood Suites Houston NE - Stafford by IHG
From
US$ 67
/noite
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From
US$ 67
/noite
Sobre este alojamento
Descubra o leque de entretenimento e lazer ao seu dispor, incluindo uma piscina exterior, uma banheira de hidromassagem e uma sala de fitness aberta 24 horas. O espaço dispõe também de Wi-fi grátis e de uma máquina de venda automática.
Comodidades
Descubra o leque de entretenimento e lazer ao seu dispor, incluindo uma piscina exterior, uma banheira de hidromassagem e uma sala de fitness aberta 24 horas. O espaço dispõe também de Wi-fi grátis e de uma máquina de venda automática.
Comodidades para negócios
As principais comodidades incluem acesso à internet com fios grátis, um business center e uma receção aberta 24 horas. Planeia um evento em Houston? Este hotel dispõe de uma zona para conferências e de 3 salas de reuniões, com uma área total de 27 metros quadrados. Há estacionamento grátis no local.
Quartos
Os 80 quartos contam com uma cozinha equipada com um frigorífico e uma placa de cozinha, se quiser preparar aquele prato especial. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais por cabo. As comodidades incluem ainda jornais grátis e micro-ondas. A limpeza dos quartos é efetuada diária.
Localização
Uma estadia Candlewood Suites Houston NE - Stafford by IHG coloca-o no coração de Houston, a 4 minuto(s) de carro de Stafford Centre e a 7 minuto(s) de Sugar Land Town Square. Este hotel está a 11,4 km (7,1 mi) de Westheimer Road e a 12,8 km (8 mi) de Smart Financial Centre de Sugar Land.
O que há nas proximidades
Stafford Centre(2.7 milhas)
Memorial Hermann Southwest Hospital(4.1 milhas)
Houston Christian University(4.4 milhas)
Arena Theater(4.8 milhas)
Harwin Drive Shopping District(4.8 milhas)
Centro Comercial de Sharpstown(5.2 milhas)
Flying Saucer(5.7 milhas)
Fort Bend Children's Discovery Center(5.8 milhas)
Sugar Land Town Square(6.1 milhas)
First Colony Mall(6.2 milhas)
Aerodrome Ice Skating Complex(6.4 milhas)
Sugar Land Ice and Sports Center(6.4 milhas)
Quail Valley Golf Course(6.6 milhas)
Constellation Field(6.8 milhas)
HCA Houston Healthcare West(6.8 milhas)
Houston William Hobby Airport (HOU)(23.7 milhas)
Houston, Texas (EFD-Ellington Field)(26.3 milhas)
George Bush Intercontinental Airport (IAH)(35.4 milhas)
Wi-fi gratuito
Elevador
Centro de negócios
Máquinas de venda automática
Fitness Center (24-hour)
24-Hour Front Desk
Localização
11230 Southwest Fwy, Alief, Houston, Texas, Estados Unidos
Stafford Centre (2.7 milhas)
Memorial Hermann Southwest Hospital (4.1 milhas)
Houston Christian University (4.4 milhas)
Arena Theater (4.8 milhas)
Harwin Drive Shopping District (4.8 milhas)
Centro Comercial de Sharpstown (5.2 milhas)
Opções de quartos
6
Suite-Estúdio, 1 cama king-size (Bath Shower Combination)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
AquecimentoWi-Fi (gratuito)Cozinha
5
Suite-Estúdio, 2 camas de casal (Bath Shower Combination)
Detalhes do quarto
2 Camas De Casal
Dormidas 4
AquecimentoWi-Fi (gratuito)Cozinha
6
Suite-Estúdio
Detalhes do quarto
1 Cama Individual
Dormidas 2
AquecimentoWi-Fi (gratuito)Cozinha
9
Suite, 1 quarto, banheira adaptada para pessoas com dificuldades motoras (Mobility, Accessible Tub)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
AquecimentoWi-Fi (gratuito)Cozinha
6
Suite-Estúdio, 1 cama king-size, polibã adaptado para cadeiras de rodas (Mobility, Roll-In Shower)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
AquecimentoWi-Fi (gratuito)Cozinha
9
Suite, 1 quarto
Detalhes do quarto
2 Camas De Casal
Dormidas 6
AquecimentoWi-Fi (gratuito)Cozinha
9
Suite-Estúdio, 1 cama king-size (Walk In Shower)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
AquecimentoWi-Fi (gratuito)Cozinha
7
Suite-Estúdio, 2 camas de casal (Walk In Shower)
Detalhes do quarto
2 Camas De Casal
Dormidas 4
AquecimentoWi-Fi (gratuito)Cozinha
7
Suite-Estúdio, 1 cama king-size, não fumadores (Mobility, Transfer Shower)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
AquecimentoWi-Fi (gratuito)Cozinha
Avaliações dos hóspedes
6.4
Agradável
Com base em 309 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Candlewood Suites Stafford, os hóspedes costumam apreciar as suítes espaçosas com cozinha completa, camas confortáveis e a localização geralmente tranquila e conveniente, mas muitos relatam problemas de limpeza e manutenção inconsistentes, recorrentes com elevadores e instalações, e um atendimento na recepção e cobranças irregulares.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Candlewood Suites Stafford, os hóspedes costumam apreciar as suítes espaçosas com cozinha completa, camas confortáveis e a localização geralmente tranquila e conveniente, mas muitos relatam problemas de limpeza e manutenção inconsistentes, recorrentes com elevadores e instalações, e um atendimento na recepção e cobranças irregulares.
Vários comentários mencionam o elevador estar fora de serviço e frustrações com as comodidades, como piscina fechada ou com horários reduzidos e elementos do pátio que não funcionam. As suítes são práticas com cozinhas no quarto, embora os hóspedes notem ruído de outros andares ou da rodovia e problemas ocasionais de manutenção, como baixa pressão da água, equipamentos quebrados, pisos desnivelados ou fechaduras de janela precárias. O café da manhã é limitado ou não oferecido, apesar de ser mencionado em algumas ofertas, e a qualidade do café também é criticada. Espere uma estadia econômica com comodidades úteis, mas operações irregulares.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Falhas no elevador são mencionadas em diversas estadias. Os hóspedes também relatam acesso inconsistente à piscina e algumas comodidades externas que não funcionam; uma avaliação destaca a boa acessibilidade para cadeirantes.
Avaliações dos hóspedes relacionadas
4
Mitchell
23 de abr. de 2025
·
A estadia foi de 2 noites
The rooms where not bad and it was very cheap to stay. The staff was nice. The BAD.The pool was locked the hole time. And the patio was a wreck none of the appliances worked fire pit, BBq pit ext. It was very noisy most people that were staying there where living there. It has a lot of late night traffic people fight and a lot of slamming doors. I would not stay again.
The rooms where not bad and it was very cheap to stay. The staff was nice. The BAD.The pool was locked the hole time. And the patio was a wreck none of the appliances worked fire pit, BBq pit ext. It was very noisy most people that were staying there where living there. It has a lot of late night traffic people fight and a lot of slamming doors. I would not stay again.
4
William
10 de mar. de 2025
·
A estadia foi de 2 noites
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
2
Keshavprasad
30 de dez. de 2024
·
A estadia foi de 1 noite
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
4
Angel
17 de jun. de 2025
·
A estadia foi de 1 noite
Entire hotel smells like cigarette smoke, and the elevator does not work.
Entire hotel smells like cigarette smoke, and the elevator does not work.
2
Jacquline
28 de abr. de 2025
·
A estadia foi de 4 noites
The stay was horrible. Conditions deplorable! No room services, room not cleaned accept one day, bed and linens never changed, elevator not working. Complained to the front desk multiple times. Front desk phone not working. Marijuanna smell on the floor. Looks like people are living there. Dogs in rooms barking just despicable
The stay was horrible. Conditions deplorable! No room services, room not cleaned accept one day, bed and linens never changed, elevator not working. Complained to the front desk multiple times. Front desk phone not working. Marijuanna smell on the floor. Looks like people are living there. Dogs in rooms barking just despicable
2
Natasha
20 de mai. de 2025
·
A estadia foi de 3 noites
Elevator was not working and i had to switch from 2nd floor room with 2 beds to a 1st room with 1 bed, where i could constantly here people getting in and out of cars. They need to make customers aware before we arrive so we can make better arrangements.
Elevator was not working and i had to switch from 2nd floor room with 2 beds to a 1st room with 1 bed, where i could constantly here people getting in and out of cars. They need to make customers aware before we arrive so we can make better arrangements.
4
Angela
9 de jun. de 2025
·
A estadia foi de 2 noites
This is the room we selected. There were 6 of us. When we arrived they did not have this room. They do NOT have this room at all. They will want you to email them a copy of your drivers license. Which I refused to do. They knocked on our door saying they did not put us in the room we were in. (How did we get a key to the room if that was the case?) We were harassed all the way to the pool and the front desk lady would not leave us alone. She stood over us at the pool then because I refused to email my DL closed the pool on us early. Her kids were in the hot tub unattended not allowing hotel guest to get in. Actually made my 18 year old get out of it because her kids were in it. No ice buckets for ice. Found hair stuck to the sink under used soap.
This is the room we selected. There were 6 of us. When we arrived they did not have this room. They do NOT have this room at all. They will want you to email them a copy of your drivers license. Which I refused to do. They knocked on our door saying they did not put us in the room we were in. (How did we get a key to the room if that was the case?) We were harassed all the way to the pool and the front desk lady would not leave us alone. She stood over us at the pool then because I refused to email my DL closed the pool on us early. Her kids were in the hot tub unattended not allowing hotel guest to get in. Actually made my 18 year old get out of it because her kids were in it. No ice buckets for ice. Found hair stuck to the sink under used soap.
2
dylan
13 de nov. de 2024
·
A estadia foi de 4 noites
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
10
A.J.
21 de out. de 2023
·
A estadia foi de 1 noite
Very wheel chair accessible
Very wheel chair accessible
10
Alberto
28 de ago. de 2024
·
A estadia foi de 1 noite
Great stay. The staff was very helpful. They have a pool which is a plus.
Great stay. The staff was very helpful. They have a pool which is a plus.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
O feedback sobre a limpeza é misto: relatos recorrentes de cheiro de fumaça ou mofo, cabelo em toalhas ou banheiros, roupa de cama manchada, pragas e sujeira de manutenção contrastam com muitos comentários elogiando quartos e cozinhas muito limpos.
Avaliações dos hóspedes relacionadas
4
Brooke-Lynn
26 de nov. de 2023
·
A estadia foi de 1 noite
The room was not very clean, and we were unable to get the room cleaned because staff doesn’t work on weekends. I asked for fresh towels and linens, and they never came. The ac unit was blowing air that smelled horrible.
The room was not very clean, and we were unable to get the room cleaned because staff doesn’t work on weekends. I asked for fresh towels and linens, and they never came. The ac unit was blowing air that smelled horrible.
8
Ebony
16 de out. de 2023
·
A estadia foi de 1 noite
My room had a musty smell like it had been shut up for an extended period of time. Some of the furnishings had a layer of dust on them.
My room had a musty smell like it had been shut up for an extended period of time. Some of the furnishings had a layer of dust on them.
4
Oscar
17 de mar. de 2025
·
A estadia foi de 4 noites
The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.
The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.
10
Tierra
8 de jan. de 2024
·
A estadia foi de 2 noites
The rooms were very clean. The beds were really comfortable. Definitely would stay again.
The rooms were very clean. The beds were really comfortable. Definitely would stay again.
2
David
5 de jun. de 2025
·
A estadia foi de 3 noites
Candlewood Suites – Stafford (11230 Southwest Fwy, Houston, TX) Stay: Friday noon – Monday morning (3 nights) • No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs – and it’s a good thing, because I had already spotted roaches in my room earlier. • Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk lady’s response was baffling: she acknowledged the stain but actually asked if I “still wanted to keep it” on the bed. Of course I didn’t! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadn’t been properly cleaned. By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.
Candlewood Suites – Stafford (11230 Southwest Fwy, Houston, TX) Stay: Friday noon – Monday morning (3 nights) • No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs – and it’s a good thing, because I had already spotted roaches in my room earlier. • Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk lady’s response was baffling: she acknowledged the stain but actually asked if I “still wanted to keep it” on the bed. Of course I didn’t! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadn’t been properly cleaned. By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.
4
Roman
13 de jul. de 2023
·
A estadia foi de 1 noite
There was a towel on the shower door that was used (had lipstick) when we first arrived, the refrigerator top was full of dust, and the bed smelled like bad cologne. After these observations we could not trust that anything was clean. We will never return to this hotel.
There was a towel on the shower door that was used (had lipstick) when we first arrived, the refrigerator top was full of dust, and the bed smelled like bad cologne. After these observations we could not trust that anything was clean. We will never return to this hotel.
4
Mary Ann
23 de mar. de 2025
·
A estadia foi de 3 noites
The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.
The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.
2
alejandra
1 de nov. de 2024
·
A estadia foi de 2 noites
I recently stayed at [Hotel Name], and unfortunately, my experience was far from pleasant. The only reason we stayed here was that other hotels in the area were fully booked for the night, leaving us with no other option. Upon arrival, we were taken to a room that had a strong smell of mildew and, to our dismay, roaches in the corner. Despite being advertised as a non-smoking hotel, the entire establishment reeked of smoke and marijuana, making it hard to feel comfortable. Additionally, the rooms appeared not to have been cleaned properly after the previous guests. We found a used towel in the restroom, which is simply unacceptable. Overall, my stay was disappointing due to the cleanliness issues and unpleasant odors. I would not recommend this hotel based on my experience.
I recently stayed at [Hotel Name], and unfortunately, my experience was far from pleasant. The only reason we stayed here was that other hotels in the area were fully booked for the night, leaving us with no other option. Upon arrival, we were taken to a room that had a strong smell of mildew and, to our dismay, roaches in the corner. Despite being advertised as a non-smoking hotel, the entire establishment reeked of smoke and marijuana, making it hard to feel comfortable. Additionally, the rooms appeared not to have been cleaned properly after the previous guests. We found a used towel in the restroom, which is simply unacceptable. Overall, my stay was disappointing due to the cleanliness issues and unpleasant odors. I would not recommend this hotel based on my experience.
2
Jaleen
29 de jun. de 2025
·
A estadia foi de 2 noites
The room smell if mold or wetness. There was hair in multiple ares of the bathroom, including in the towels. When we went to tell the worker. He didn’t even want to give us his name.
The room smell if mold or wetness. There was hair in multiple ares of the bathroom, including in the towels. When we went to tell the worker. He didn’t even want to give us his name.
10
Leticia
27 de fev. de 2024
·
A estadia foi de 1 noite
Very clean and smells great. Very comfortable beds. Would recommend this place.
Very clean and smells great. Very comfortable beds. Would recommend this place.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
As suítes possuem cozinha completa e são frequentemente descritas como espaçosas, com camas confortáveis e Wi-Fi funcional. Ruído de outros andares ou tráfego e problemas ocasionais de manutenção (baixa pressão da água, equipamentos quebrados, pisos desnivelados, fechaduras de janela precárias) são observados.
Avaliações dos hóspedes relacionadas
4
Afshin
10 de mar. de 2025
·
A estadia foi de 3 noites
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
4
William
10 de mar. de 2025
·
A estadia foi de 2 noites
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
10
Alberto
20 de set. de 2024
·
A estadia foi de 1 noite
Full sized kitchens and comfortable bed
Full sized kitchens and comfortable bed
10
Samuel
23 de fev. de 2024
·
A estadia foi de 2 noites
When we got there our chair was broken, we told them immediately but couldn’t be fixed till next day. Overall good experience
When we got there our chair was broken, we told them immediately but couldn’t be fixed till next day. Overall good experience
8
Michelle
11 de dez. de 2023
·
A estadia foi de 6 noites
Good for the price. The only reason I did not grade higher was because there was no hot water in kitchen sink, frying pan made all food stick, no blow dryer in the room, no ironing board, only one set of towels, had to request for more. Lesson learned to bring certain items, but I would stay there again.
Good for the price. The only reason I did not grade higher was because there was no hot water in kitchen sink, frying pan made all food stick, no blow dryer in the room, no ironing board, only one set of towels, had to request for more. Lesson learned to bring certain items, but I would stay there again.
8
Clivette
25 de mar. de 2025
·
A estadia foi de 3 noites
Rooms were very spacious
Rooms were very spacious
2
dylan
13 de nov. de 2024
·
A estadia foi de 4 noites
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
4
Armando
15 de set. de 2024
·
A estadia foi de 1 noite
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
10
David
16 de fev. de 2024
·
A estadia foi de 2 noites
Rooms are big and clean and the wifi worked great. The only thing they need is better service in front desk. They don't smile at all and not that very helpful. But everything else was good 👍
Rooms are big and clean and the wifi worked great. The only thing they need is better service in front desk. They don't smile at all and not that very helpful. But everything else was good 👍
10
Diana
10 de nov. de 2025
·
A estadia foi de 1 noite
The stay was overall enjoyable. Everything was provided for the kitchen. Did not have to worry about disturbances. Very spacious rooms and bathroom.
The stay was overall enjoyable. Everything was provided for the kitchen. Did not have to worry about disturbances. Very spacious rooms and bathroom.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O atendimento é misto: muitos hóspedes destacam a simpatia e a presteza da equipe e o check-in rápido, enquanto outros mencionam interações rudes, overbooking ou problemas no check-in, cobranças duplicadas, balcão de atendimento desassistido e suporte limitado da equipe de limpeza durante a estadia.
Avaliações dos hóspedes relacionadas
6
Raquel
18 de jun. de 2023
·
A estadia foi de 1 noite
My stay was good but after leaving I found out I was charged twice for my room. Once by Candle Suites and once by hotel.com, very disappointing.
My stay was good but after leaving I found out I was charged twice for my room. Once by Candle Suites and once by hotel.com, very disappointing.
10
Jesus
30 de set. de 2023
·
A estadia foi de 1 noite
STAFF WAS AMAZING! SUPER HELPFUL IN EVERYTHING:)
STAFF WAS AMAZING! SUPER HELPFUL IN EVERYTHING:)
2
Carlos
2 de abr. de 2024
·
A estadia foi de 2 noites
Terrible Company Policies. They overbooked and blamed Expedia for the issue. We had booked and paid for 5 double bed rooms. Upon arrival, one was dropped and 2 had been downgraded to single bed. The Staff did what they could but were limited due to the "computer system".
Terrible Company Policies. They overbooked and blamed Expedia for the issue. We had booked and paid for 5 double bed rooms. Upon arrival, one was dropped and 2 had been downgraded to single bed. The Staff did what they could but were limited due to the "computer system".
10
Ashley
10 de out. de 2023
·
A estadia foi de 2 noites
The staff was very courteous and like family.
The staff was very courteous and like family.
8
Ronnie
21 de jun. de 2025
·
A estadia foi de 1 noite
good clean room and great staff
good clean room and great staff
2
Xavier
19 de fev. de 2025
·
A estadia foi de 3 noites
Did not stay there they didn't honor the conformed booking
Did not stay there they didn't honor the conformed booking
2
dylan
13 de nov. de 2024
·
A estadia foi de 4 noites
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
2
Lesley
26 de jun. de 2024
·
A estadia foi de 2 noites
Get there to check in at 10pm and was told that they see my reservation by they do not have any rooms. The response we got was “sorry not our problem”! At the last minute we had to try and find another hotel available that night and at that time in the evening. I’d give a 0 if it was an option
Get there to check in at 10pm and was told that they see my reservation by they do not have any rooms. The response we got was “sorry not our problem”! At the last minute we had to try and find another hotel available that night and at that time in the evening. I’d give a 0 if it was an option
10
Dominique
31 de out. de 2024
·
A estadia foi de 1 noite
INCREDIBLE quality for a great price, love the hospitality from the staff as well. I will definitely stay here again!
INCREDIBLE quality for a great price, love the hospitality from the staff as well. I will definitely stay here again!
10
Maria
14 de out. de 2024
·
A estadia foi de 1 noite
Quick and easy check in
Quick and easy check in
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Conveniente para quem viaja de carro, com acesso à Beltway e lojas próximas, e vários hóspedes descrevem a área como tranquila. Alguns sentiram ruído do tráfego devido ao isolamento acústico deficiente das janelas.
Avaliações dos hóspedes relacionadas
10
Mirwin
31 de mar. de 2025
·
A estadia foi de 2 noites
The receptionists are very hospitable. I like the place that It was close by every places that we need to go.
The receptionists are very hospitable. I like the place that It was close by every places that we need to go.
10
Alberto
30 de out. de 2024
·
A estadia foi de 1 noite
I can get back on beltway 8 no problem. Price is great for a brand new room. 25 minute commute to my job.
I can get back on beltway 8 no problem. Price is great for a brand new room. 25 minute commute to my job.
10
Maria
5 de set. de 2024
·
A estadia foi de 1 noite
I enjoyed the full size kitchen. Walmart is right around the corner.
I enjoyed the full size kitchen. Walmart is right around the corner.
10
Jose
30 de ago. de 2024
·
A estadia foi de 1 noite
Quiet and secluded area. Nice and friendly staff. Confy beds
Quiet and secluded area. Nice and friendly staff. Confy beds
10
Kholbie
10 de dez. de 2023
·
A estadia foi de 2 noites
Very modern, clean, & comfortable . But weird smell in room when I arrived but cleared out once I turned on the a/c. Great location.
Very modern, clean, & comfortable . But weird smell in room when I arrived but cleared out once I turned on the a/c. Great location.
10
Shameerah
4 de jul. de 2023
·
I loved loved loved booking here the room was great and it had a mini kitchen and plenty of pans if you needed them it was close to interstate but you couldn’t hear any of the cars it was not far from the places we wanted to go so believe me when I say I definitely will be booking here again‼️ and the 2 nights we stayed didn’t cost that much at all it was definitely a steal
I loved loved loved booking here the room was great and it had a mini kitchen and plenty of pans if you needed them it was close to interstate but you couldn’t hear any of the cars it was not far from the places we wanted to go so believe me when I say I definitely will be booking here again‼️ and the 2 nights we stayed didn’t cost that much at all it was definitely a steal
10
Alberto
26 de set. de 2024
·
A estadia foi de 1 noite
Friendly staff. Quiet area
Friendly staff. Quiet area
10
Abdullai
2 de dez. de 2023
·
A estadia foi de 1 noite
Great property and location
Great property and location
8
Gary
29 de mai. de 2023
·
A estadia foi de 1 noite
Convenience
Convenience
8
Richard
21 de jun. de 2023
·
A estadia foi de 2 noites
The property was in a quiet location and the staff was helpful
The property was in a quiet location and the staff was helpful
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é limitado ou inexistente, apesar de ser mencionado em algumas ofertas; alguns mencionam apenas pastéis, mingau, café ou waffles, e café requentado. Não há opções de refeições consistentes no local além de um simples café da manhã continental.
Avaliações dos hóspedes relacionadas
4
Afshin
10 de mar. de 2025
·
A estadia foi de 3 noites
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
4
William
10 de mar. de 2025
·
A estadia foi de 2 noites
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
6
Parielle
9 de abr. de 2024
·
A estadia foi de 4 noites
The front desk lady helped change my room from a king suite with a recliner chair to a full double bed suite with no extra charge which was nice. The overall stay was okay but room service did not come to our room not once to take our trash, give us clean towels or any of the sorts. The breakfast consisted of pastries, oatmeal, coffee, and a waffle maker so nothing fantastic. There was a $50 deposit that I didn’t know about. Maybe it was my fault for not doing my research but I was not aware. I didn’t complain about it since yes you will get that deposit money back to your card eventually but I was taken back on spending more money towards the room. The room was kind of laid out weird the tv was in a hard to see corner of the room, the ac was right next to the bed which did not allow the air to circulate at all. You could only feel it next to my bed which was a little annoying throughout the night I would wake up cloggy. The lighting in the room was also terrible, it was orange dim lighting. The only white lighting was in the bathroom. Overall the stay was okay but little things added up to make it a little annoying.
The front desk lady helped change my room from a king suite with a recliner chair to a full double bed suite with no extra charge which was nice. The overall stay was okay but room service did not come to our room not once to take our trash, give us clean towels or any of the sorts. The breakfast consisted of pastries, oatmeal, coffee, and a waffle maker so nothing fantastic. There was a $50 deposit that I didn’t know about. Maybe it was my fault for not doing my research but I was not aware. I didn’t complain about it since yes you will get that deposit money back to your card eventually but I was taken back on spending more money towards the room. The room was kind of laid out weird the tv was in a hard to see corner of the room, the ac was right next to the bed which did not allow the air to circulate at all. You could only feel it next to my bed which was a little annoying throughout the night I would wake up cloggy. The lighting in the room was also terrible, it was orange dim lighting. The only white lighting was in the bathroom. Overall the stay was okay but little things added up to make it a little annoying.
6
Marckus
15 de mar. de 2024
·
A estadia foi de 2 noites
Didnt like limited breakfast. Otherwise everything was good. Customer service was great and quick.
Didnt like limited breakfast. Otherwise everything was good. Customer service was great and quick.
2
Keshavprasad
30 de dez. de 2024
·
A estadia foi de 1 noite
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
10
Matt
29 de out. de 2023
·
A estadia foi de 2 noites
Housekeeping didn't come to change the towels had to ask for replacements...no breakfast
Housekeeping didn't come to change the towels had to ask for replacements...no breakfast
4
Armando
15 de set. de 2024
·
A estadia foi de 1 noite
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
CORINA
4 de ago. de 2026
·
A estadia foi de 3 noites
The rooms were very very clean and the staff very nice one of them even helped us unload with out having to ask for help!!
The rooms were very very clean and the staff very nice one of them even helped us unload with out having to ask for help!!
2
David
30 de jun. de 2026
·
A estadia foi de 1 noite
The place was disgusting. Pulled up in the parking lot saw a garbage in the parking lot and cat feeding dishes at the front door. Walked inside it smelled bad and was dirty. No refunds, turned around and left.
The place was disgusting. Pulled up in the parking lot saw a garbage in the parking lot and cat feeding dishes at the front door. Walked inside it smelled bad and was dirty. No refunds, turned around and left.
10
Pavon
3 de jun. de 2026
·
A estadia foi de 1 noite
The customer service was great they were very understanding and kind
The customer service was great they were very understanding and kind
4
Pallavi
29 de mai. de 2026
·
A estadia foi de 4 noites
Bugs in room, refrigerator. Had to change 3 rooms and still had cockroaches
Bugs in room, refrigerator. Had to change 3 rooms and still had cockroaches
4
Lonette
25 de mai. de 2026
·
A estadia foi de 3 noites
Dog barked all night long
Dog barked all night long
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-14: 71.7174704410553USD
- 2026-09-15: 71.53197240905763USD
- 2026-09-16: 71.54233778915406USD
- 2026-09-17: 72.5920813106537USD
- 2026-09-18: 70.55822112617493USD
- 2026-09-19: 98.32734300613404USD
- 2026-09-20: 98.3579019432068USD
- 2026-09-21: 69.51564178199769USD
- 2026-09-22: 69.72751120796204USD
- 2026-09-23: 69.7346974018097USD
- 2026-09-24: 69.7346974018097USD
- 2026-09-25: 68.56542176132203USD
- 2026-09-26: 68.76902178039552USD
- 2026-09-27: 69.3569026348114USD
- 2026-09-28: 69.9634667125702USD
- 2026-09-29: 69.7346974018097USD
- 2026-09-30: 69.72751120796204USD
- 2026-10-01: 69.7346974018097USD
- 2026-10-02: 69.45911215171814USD
- 2026-10-03: 70.0746589717865USD
- 2026-10-04: 69.45911215171814USD
- 2026-10-05: 60.761928578186044USD
- 2026-10-06: 60.761928578186044USD
- 2026-10-07: 60.96430447845459USD
- 2026-10-08: 60.761928578186044USD
- 2026-10-09: 64.00402044296266USD
- 2026-10-10: 60.761928578186044USD
- 2026-10-11: 65.58594300994874USD
- 2026-10-12: 60.761928578186044USD
- 2026-10-13: 64.00402044296266USD
- 2026-10-14: 60.761928578186044USD
- 2026-10-15: 60.761928578186044USD
- 2026-10-16: 63.76482410583497USD
- 2026-10-17: 63.76482410583497USD
- 2026-10-18: 63.534064501190194USD
- 2026-10-19: 64.00402044296266USD
- 2026-10-20: 63.4332772518158USD
- 2026-10-21: 63.76482410583497USD
- 2026-10-22: 60.761928578186044USD
- 2026-10-23: 63.573663423538214USD
- 2026-10-24: 63.97402512893677USD
- 2026-10-25: 60.761928578186044USD
- 2026-10-26: 60.761928578186044USD
- 2026-10-27: 66.74616985855103USD
- 2026-10-28: 60.761928578186044USD
- 2026-10-29: 60.761928578186044USD
- 2026-10-30: 63.76482410583497USD
- 2026-10-31: 63.430045225906376USD
- 2026-11-01: 64.80055631065369USD
- 2026-11-02: 62.994118025588996USD
- 2026-11-03: 64.00402044296266USD
- 2026-11-04: 64.9939274520874USD
- 2026-11-05: 64.00402044296266USD
- 2026-11-06: 68.96355979766847USD
- 2026-11-07: 77.96271762847901USD
- 2026-11-08: 65.74759714508058USD
- 2026-11-09: 63.4332772518158USD
- 2026-11-10: 68.99355511169435USD
- 2026-11-11: 64.00402044296266USD
- 2026-11-12: 63.4332772518158USD
- 2026-11-13: 68.73612468833925USD
- 2026-11-14: 72.72322494506837USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- A piscina está aberta das 10:00 às 22:00.
- O alojamento disponibiliza check-out sem contacto.
- Depósito para estadia de animais de estimação: 100.00 USD por semana
- Os animais de serviço estão isentos de taxas
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Wi-fi gratuito
Elevador
Centro de negócios
Máquinas de venda automática
Fitness Center (24-hour)
24-Hour Front Desk
Serviços
Centro de negócios
Elevador
24-Hour Front Desk
Conference Space
Laundry Facilities
Atividades
Fitness Center (24-hour)
Estacionamento
Parking (RV/Bus/Truck) (free)
Parking (Self) (free)
Geral
Máquinas de venda automática
Smoke-Free Property
Internet
Wi-fi gratuito
Internet (Wired) (free)