LSA Estrela by Numa

Really comfortable bed and pillows. Lots of appliances, crockery etc We were on the 4th floor which meant we had to go up one flight of stairs as the lift only went to the 3rd floor. This was more than compensated for by the big balcony with sweeping views over Lisbon and lots of seating to enjoy the sunset etc. Only negative was lack of shelving in bathroom and shower.

Ottima soluzione, pratica ed efficiente. Posizione leggermente scomoda a causa delle salite se si va a piedi, ma ben servita dai mezzi. deposito bagagli funzionale

Excelente,tudo bem organizado,prédio com elevador,muito limpo,roupas de cama ótimas.

There’s no parking close by, it’s hard to pick up/drop off due to trolly track right on the middle of the street. Not very accessible to anything. Lack of communication with property owner. I would not recommend the property at all.

Overall nice apartment and building. The elevator was a bit sketchy...

Struttura nuova e ben arredata, servita bene da bus e tram, parcheggio auto difficoltoso.

We were in no 41, on the top floor, with a large private terrace with gorgeous views across the city. From check in to check out, everything worked well. Not over luxurious but very clean and more than adaquate, and fully equipped. Well located in a good district.

Clean, well equiped apartments in a quiet neighbourhood. Bus stop right outside, trams go right passed too. Easy walk into the main areas, the way back is all uphill so take advantage of that bus

La habitación estaba limpia y era muy cercana a lo que se puede apreciar en las fotos. Las indicaciones recibidas por mail fueron correctas para realizar el check-in y check-out. Quizá el único punto de mejora sería el sitio web del check-in que daba algunos problemas, y especificar desde un principio la necesidad de aportar el impuesto municipal. Todo lo demás ha estado acorde a las expectativas.

Very cosy and clean apartment with everything that you might need

Unhygienic, poorly maintained and misleading information – stay away! We stayed here during our holiday and it was extremely disappointing. The air conditioning didn’t work. There were blood stains and remains of dead insects on the walls. The shower was dirty and poorly maintained. There is no reception desk to help with questions, and nobody answers the phone. The housekeeping staff do not speak English and are unwilling to help. Online it is advertised as a 4-star accommodation, but the sign at the entrance clearly shows it is only 3 stars.

Tivemos um grande problema na chegada pois o totem para chek in estava off. Ficamos 3h aguardando para poder entrar. Sem comunicação, e sem retorno dos responsáveis. Devido a isso, precisam estar atentos, para auxiliar. Limpeza deixou a desejar. Banheiro com problema no box (vidro). Localização boa, de fácil acesso a qualquer lugar. Acomodação (apartamento) bom, cama boa, internet boa.

Pros: The location is great, very quiet apartment, has a lot of useful kitchen utilities in the apartment. Big spacious room. Great coffee shops close by, supermarket walking distance and great park nearby where you can sit and enjoy the warm nights with a glass of wine. Cons: The bathroom as not good. The shower was not clean when we arrived, it had dirt and previous people’s hair everywhere. The shower would not drain and wasn’t useable. It would take approx 1hr to drain the water and half of it would be on the bathroom floor. There was mould in the shower due to never being cleaned properly. The daily cleaning took a long time. Our room was always done in the afternoon around 4pm (started approx 12pm on the top floor) but all they would do is change the towels and empty the bins. Some days the bed wasn’t made or they leave our bin bags full of rubbish in the middle of the room. It would be easier if they just provided a towel swapping service and restock of bin bags/toilet paper. As the floor was never vacuumed. We only received 1 dishwasher tablet for 7 night stay. They also have a note stating they will charge you €50 if you leave dirty dishes which was odd due to the state of the bathroom! We purchased our own washing machine detergent as it was cheaper than what they were charging. When you enter the building there is a bad smell. The location was the best part of this accommodation

Positiv war der sehr schöne Park in der Nähe, die Einkaufsmöglichkeiten und dass in dem Appartment eine kleine Küche ist inkl Kühlschrank und Herdplatte. Negativ war die unglaubliche Hellhörigkeit im Zimmer, sodass man alle Gespräche im Gang, in anderen Zimmern und den Aufzug nachts wunderbar gehört hat. An erholsamen Schlaf war nicht zu denken. Es gab 2 winzige Balkone, auf die mit Mühe gerade so 2 Stühle gepasst haben. Daher konnte man diese kaum nutzen. Auch die Sauberkeit ließ stark zu wünschen übrig. Die Küche inkl Kaffeemaschine und der Boden war klebrig und schmutzig. Im Bad das gleiche Bild. Auch gab es in letzterem keinerlei Ablagen für Bandutensilien (Duschgel, Rasierer etc mussten in der Duschwanne liegen). Ganz klar: für den Preis keine Empfehlung!

Clean and good sized apartment in a great, peaceful residential area. Close enough to walk most places with a decent selection of cafes and restaurants nearby, yet outside of the noise and constant foot traffic. Definitely recommend!

Excelente,tudo bem organizado,prédio com elevador,muito limpo,roupas de cama ótimas.

We were in no 41, on the top floor, with a large private terrace with gorgeous views across the city. From check in to check out, everything worked well. Not over luxurious but very clean and more than adaquate, and fully equipped. Well located in a good district.

Really comfortable bed and pillows. Lots of appliances, crockery etc We were on the 4th floor which meant we had to go up one flight of stairs as the lift only went to the 3rd floor. This was more than compensated for by the big balcony with sweeping views over Lisbon and lots of seating to enjoy the sunset etc. Only negative was lack of shelving in bathroom and shower.

Overall really good stay. Just the bathroom needs sorting out. One of sliding doors doors from the shower was missing. Curtain instead. Was not fitting very well

Sehr schöne Ferienwohnung. Wird täglich gereinigt, Handtücher werden bei Bedarf täglich neu zur Verfügung gestellt. Ein kleiner Supermarkt ist fussläufig zu erreichen. Leider ist es etwas laut, da Fluglärm zu hören ist. Der Flughafen wird bis 24.00 Uhr beflogen und beginnt so ca. 5.30 Uhr. Check In und Out haben problemlos funktioniert. Alles in allem sehr schöne Unterkunft um Lissabon zu besuchen.

Die Unterkunft ist geräumig mit zwei Fenster zur Straße. Die Strassenbahn war deutlich zu hören. Die Duschkabine ist ausreichen gross, aber die eine Tür hat geklaemmt. Der Waschtisch Bat zu wenig ablageflaeche. Sonnst ist die Unterkunft sauber und Recht gut ausgestattet.

We never got access code 48 hours prior to check in as mentioned in the booking confirmation. Messaged the management several times through Expedia, never received a single response. Only to find out after calling the property (with the help from a local with local number) an hour before check-in that they will let you in once you’re at the property. So if you are tourist with no portuguese number, best of luck figuring out your way in. On top of that, AC didn’t work. We had to sleep with windows opened because of the summer heat, which didn’t help due to the noise since our room is facing the main road. Called the management, they said they will send a technician the next day to fix it, HA the technician never showed up. The management came to apologize in person, too bad it won’t fix a thing. Stay away, there are tonnes other options in a better neighborhood with better price. What an absolute joke.

The apartment was nice but air conditioning was not working from the first day. The staff were rude and said it is central problem. They gave us a fan after 2 days. It is expensive forbthe price they charge. Without AC, you have to open windows and welcome nasty mosquitoes. One of our worst experiences!

Pros: The location is great, very quiet apartment, has a lot of useful kitchen utilities in the apartment. Big spacious room. Great coffee shops close by, supermarket walking distance and great park nearby where you can sit and enjoy the warm nights with a glass of wine. Cons: The bathroom as not good. The shower was not clean when we arrived, it had dirt and previous people’s hair everywhere. The shower would not drain and wasn’t useable. It would take approx 1hr to drain the water and half of it would be on the bathroom floor. There was mould in the shower due to never being cleaned properly. The daily cleaning took a long time. Our room was always done in the afternoon around 4pm (started approx 12pm on the top floor) but all they would do is change the towels and empty the bins. Some days the bed wasn’t made or they leave our bin bags full of rubbish in the middle of the room. It would be easier if they just provided a towel swapping service and restock of bin bags/toilet paper. As the floor was never vacuumed. We only received 1 dishwasher tablet for 7 night stay. They also have a note stating they will charge you €50 if you leave dirty dishes which was odd due to the state of the bathroom! We purchased our own washing machine detergent as it was cheaper than what they were charging. When you enter the building there is a bad smell. The location was the best part of this accommodation

Positiv war der sehr schöne Park in der Nähe, die Einkaufsmöglichkeiten und dass in dem Appartment eine kleine Küche ist inkl Kühlschrank und Herdplatte. Negativ war die unglaubliche Hellhörigkeit im Zimmer, sodass man alle Gespräche im Gang, in anderen Zimmern und den Aufzug nachts wunderbar gehört hat. An erholsamen Schlaf war nicht zu denken. Es gab 2 winzige Balkone, auf die mit Mühe gerade so 2 Stühle gepasst haben. Daher konnte man diese kaum nutzen. Auch die Sauberkeit ließ stark zu wünschen übrig. Die Küche inkl Kaffeemaschine und der Boden war klebrig und schmutzig. Im Bad das gleiche Bild. Auch gab es in letzterem keinerlei Ablagen für Bandutensilien (Duschgel, Rasierer etc mussten in der Duschwanne liegen). Ganz klar: für den Preis keine Empfehlung!

Positive: - Very nice, super modern and spacious apartment - Super clean - daily room service with good cleaning - Equipped with a washing machine, iron and iron board Negative - Quite a steep ascent to walk up from the city center. - To the site of my apartment there was a big air conditioning or ventilation system that made quite some noise, now allowing me to open the window at night if I wanted to sleep Neutral - very anonymous: check in with a terminal and never seeing the people responsible for the apartment is something that one can like or not.

Unhygienic, poorly maintained and misleading information – stay away! We stayed here during our holiday and it was extremely disappointing. The air conditioning didn’t work. There were blood stains and remains of dead insects on the walls. The shower was dirty and poorly maintained. There is no reception desk to help with questions, and nobody answers the phone. The housekeeping staff do not speak English and are unwilling to help. Online it is advertised as a 4-star accommodation, but the sign at the entrance clearly shows it is only 3 stars.

The check-in needs to be improved. We arrived after mudnight and it took us more than an hour to check-in. It is self check in and the system wasn’t working. The next day we saw some people having the same issues.

Abbiamo rischiato di dormire fuori in quanto non era pervenuta la mail del codice per poter entrare dopo aver chiamato la mattina e dandoci informazioni sbagliate ( ci hanno detto di digitare il codice che avevamo nella prenotazione), siamo rimasti fino alle 2 di notte ad aspettare fuori perché nessuno ci rispondeva al telefono; fortunatamente abbiamo chiesto aiuto a due ragazzi fuori che alla fine a forza di insistere al telefono qualcuno ha risposto dando un codice provvisorio ma l’odissea non finisce qui , per farti entrare in stanza bisognava fare il self check-in che non scannerizzava il documento di identità cartaceo per cui dopo averci provato dieci volte abbiamo chiamato l’aiuto al telefono che fortunatamente ci ha risposto ! E’ stato veramente disastroso poter entrare ! Mai più ‘veramente disorganizzati

The check in was terrible, their machine wasn't working and they didn't believe us. Everything else was great!

We never got access code 48 hours prior to check in as mentioned in the booking confirmation. Messaged the management several times through Expedia, never received a single response. Only to find out after calling the property (with the help from a local with local number) an hour before check-in that they will let you in once you’re at the property. So if you are tourist with no portuguese number, best of luck figuring out your way in. On top of that, AC didn’t work. We had to sleep with windows opened because of the summer heat, which didn’t help due to the noise since our room is facing the main road. Called the management, they said they will send a technician the next day to fix it, HA the technician never showed up. The management came to apologize in person, too bad it won’t fix a thing. Stay away, there are tonnes other options in a better neighborhood with better price. What an absolute joke.

Tivemos um grande problema na chegada pois o totem para chek in estava off. Ficamos 3h aguardando para poder entrar. Sem comunicação, e sem retorno dos responsáveis. Devido a isso, precisam estar atentos, para auxiliar. Limpeza deixou a desejar. Banheiro com problema no box (vidro). Localização boa, de fácil acesso a qualquer lugar. Acomodação (apartamento) bom, cama boa, internet boa.

아파트가 깨끗하고 아주 좋았습니다. 식기, 세탁기, 식기세척기 등 모든것이 완벽했습니다. 그런데 입실 48시간전에 출입할수 있는 코드를 보내주신다고 했었는데, 입실할때까지 보내주지 않아서, 호텔에 메일을 보냈는데도 답이 없어서 걱정하면서 호텔에 가야 했습니다.

aucun moyen de contacter le responsable a l'arrivee sans l'aide de 2 jeunes anglaises nous dormions dans la rue

Conveniently located with a bus stop literally right out front. Most places also walkable (20-30 mins) if you don’t mind walking some hills. Room was clean, AC worked very well, and staff were responsive.

BE CAREFUL AT THE TIME OF ONLINE CHECK IN. Their website is not perfect and if you make a mistake, there is no customer service. Everything was fine until I requested a refund, because when I did the check in their website, was not working correctly, and I re-paid for the fees, and after a month, they haven answer me, Expedia, or my credit card. It is a shame that I have to write a bad review por a place because the terrible customer service. CUIDADO A LA HORA DE PAGAR DURANTE EL CHECK IN ONLINE. Todo estuvo bien, el apto, el ubicación. Pero tengan cuidado en el website de ellos a la hora de pagar los impuestos al check in porque si se equivocan NO hay forma de conseguir que ellos respondan por su dinero. Yo he pedido la devolución del dinero extra por más de un mes y no me responden ni a mi, ni a expedía, ni a la tarjeta de crédito. Lástima tener que dejar una mala revisión de un sitio por su pesimo servicio al cliente.

Very nice residence with all the amenities you could need. More in neighborhood part of town. Nice and quiet.

Clean, well equiped apartments in a quiet neighbourhood. Bus stop right outside, trams go right passed too. Easy walk into the main areas, the way back is all uphill so take advantage of that bus

Estadia excelente, ficamos no quarto 41, tem uma varanda com uma vista linda,serviço de limpeza nota 10, localização muito boa com eletrico passando na frente e ônibus também p os principais local. AO lado da Basilica da estrela que é lindissima.Tovemos um ótimo atendimento,saímos muito felizes e recomendo essa propriedade e voltarei com certeza!!

Very close to public transit and walkable to some attractions..great location!!

Estava bem agradável, embora distante de muitos pontos turísticos.

Boa relação entre as condições e o preço. Gostamos de tudo desde a localização, acessos, cafés e restaurantes. Tem um supermercado a +/- 50 metros. A forma como se faz o check-in é bem prático, não tivemos problemas. As portas abrem-se com código, facilita bastante pois não corremos o risco de perder chaves.

Simple- propre- confortable et tranquille. Et dans quelques mois, la nouvelle station de métro Estrela améliorera la liaison vers l’hypercentre

Conveniently located with a bus stop literally right out front. Most places also walkable (20-30 mins) if you don’t mind walking some hills. Room was clean, AC worked very well, and staff were responsive.

Avevamo appartamento al piano terra troppo vicino alla porta d’ingresso dello stabile quindi avanti e indietro di gente che arrivava e andava via.. bagno ovviamente senza bidet ed attrezzato per persone con limitata mobilità cosicché non è poco agibile in generale.appartamentino gradevole nuovo e ben collegato anche se la zona è decisamente fuori dal Vero è proprio centro storico, con pregi e difetti.

Overall fairly pleasant. This particular serviced apartment is slightly far from city centre.