Ember Locke Kensington
US$ 256
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 256
/noite
Média para setembro
Preços médios mensais
Em Ember Locke Kensington, o preço por noite é, em média, US$ 146 no mês mais barato (janeiro) e US$ 256 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 146 |
| fevereiro | US$ 150 |
| março | US$ 175 |
| abril | US$ 176 |
| maio | US$ 210 |
| junho | US$ 252 |
| julho | US$ 256 |
| agosto | US$ 219 |
| setembro | US$ 256 |
| outubro | US$ 233 |
| novembro | US$ 219 |
| dezembro | US$ 238 |
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set. · US$ 256
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Mais caro: julho (aprox. US$ 256)
Mais barato: janeiro (aprox. US$ 146)
Sobre este alojamento
Participe nas várias atividades recreativas do local, incluindo uma sala de fitness, ou aprecie soberbas vistas a partir do jardim. Este hotel disponibiliza ainda Wi-fi grátis e um salão de banquetes.
Comodidades
Participe nas várias atividades recreativas do local, incluindo uma sala de fitness, ou aprecie soberbas vistas a partir do jardim. Este hotel disponibiliza ainda Wi-fi grátis e um salão de banquetes.
Comodidades para negócios
As principais comodidades incluem uma receção aberta 24 horas, armazenamento de bagagem e uma lavandaria. Há estacionamento no local.
Restaurante
Peça o seu cocktail favorito no bar/lounge. O hotel serve pequenos-almoços preparados no momento diariamente entre as 7:00 e as 11:00 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 121 quartos com ar condicionado e Smart TV. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho têm artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda cofres e cafeteiras/bules. A limpeza dos quartos é efetuada semanal.
Localização
Com uma estadia Ember Locke Kensington em Londres (Centro de Londres), ficará a 5 minutos de carro de Hyde Park e de Kensington High Street. Este hotel está a 4,6 km (2,9 mi) de Oxford Street e a 4,8 km (3 mi) de Palácio de Buckingham.
O que há nas proximidades
Cromwell Road(0.1 milhas)
Kensington High Street(0.5 milhas)
Museu da História Natural(0.8 milhas)
Olympia Events(0.8 milhas)
Kensington Gardens(0.8 milhas)
Imperial College(0.8 milhas)
Victoria and Albert Museum(1 milhas)
Kensington Palace(1.1 milhas)
Royal Albert Hall(1.2 milhas)
Hyde Park(1.3 milhas)
Portobello Road Market(1.4 milhas)
Stamford Bridge Stadium(1.5 milhas)
Queensway(1.5 milhas)
Harrods(1.6 milhas)
River Thames(1.6 milhas)
Londres (LCY-London City)(13.1 milhas)
Aeroporto de Heathrow (LHR)(13.8 milhas)
Aeroporto de Gatwick (LGW)(55.9 milhas)
Londres (LTN-Luton)(37.1 milhas)
Londres (STN-Stansted)(75.1 milhas)
Estacionamento
Restaurante
Quartos de não fumadores
Instalações para banquetes
Cofre
Jardim
Localização
202 Cromwell Road, Abingdon, Londres, Inglaterra, Reino Unido
Cromwell Road (0.1 milhas)
Kensington High Street (0.5 milhas)
Museu da História Natural (0.8 milhas)
Olympia Events (0.8 milhas)
Kensington Gardens (0.8 milhas)
Imperial College (0.8 milhas)
Avaliações dos hóspedes
8.8
Fabuloso
Com base em 1.405 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Ember Locke Kensington, os hóspedes elogiam a simpatia da equipe, os quartos elegantes no estilo apartamento com kitchenette, e a localização conveniente perto de Earl’s Court, enquanto as desvantagens recorrentes incluem serviço de limpeza limitado, iluminação fraca e problemas de controle de temperatura ou encanamento.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Ember Locke Kensington, os hóspedes elogiam a simpatia da equipe, os quartos elegantes no estilo apartamento com kitchenette, e a localização conveniente perto de Earl’s Court, enquanto as desvantagens recorrentes incluem serviço de limpeza limitado, iluminação fraca e problemas de controle de temperatura ou encanamento.
As áreas comuns têm um ambiente animado com um café/bar, espaço de jardim, lavanderia útil e academia, embora um elevador às vezes esteja fora de serviço. Muitos acham o café da manhã, o café e a pizza saborosos, mas o serviço no café da manhã pode ser lento ou com falta de funcionários. Os quartos variam de estúdios espaçosos a layouts mais apertados ou em níveis diferentes; alguns são muito silenciosos, enquanto estadias com vista para a rua ou com janelas abertas podem trazer ruído. É adequado para viajantes que gostam de um ambiente animado e fácil acesso ao metrô.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Espaços compartilhados animados com um café/bar, restaurante e um jardim agradável; as instalações de lavanderia são úteis e a academia é modesta, mas útil. Os hóspedes mencionam problemas ocasionais, como um elevador fora de serviço e, às vezes, falta de toalhas na academia ou o pátio fechado.
Avaliações dos hóspedes relacionadas
6
Cheryl
1 de mai. de 2025
·
A estadia foi de 6 noites
Stayed 1 week in late April in modified studio ("one bedroom open plan suite") at about $300/night. For that rate, I expected A LOT more. As another reviewer pointed out, it the hotel is very stingy. Asking for more coffee pods is not uncommon and providing liquid soap but no washcloths is just silly. Positive Staff is very friendly and helpful Luggage storage if needed but we were able to check in early as our room was ready Bed comfortable Room/bathroom very clean Some food is available in the hotel Hot water Safe available in room Small dishwasher Small combo washer/dryer Small refrigerator Blackout shades C-usb connections by bedstand Good wifi Negative Shower/tub is a bit difficult to get out of as it is deep and the only handhold is the towel rack No washcloths are provided!!! It might be awkward for a tall person to get into the bed as it is in an alcove with slanted walls Have to buy more coffee pods if you want more than the 2 provided Kitchen lighting is minimal Only 1 of 2 lifts were working over the entire week stay and things didn't look good for it being fixed anytime soon Could hear a lot of sirens and road noise, especially at night If you have mobility issues, know that there are 7 steps to get to the front door. There is an outdoor lift but it looks like you have to notify the staff to use it. About the location About 7 min walk to tube Felt safe walking at night Many restaurants within walking distance
Stayed 1 week in late April in modified studio ("one bedroom open plan suite") at about $300/night. For that rate, I expected A LOT more. As another reviewer pointed out, it the hotel is very stingy. Asking for more coffee pods is not uncommon and providing liquid soap but no washcloths is just silly. Positive Staff is very friendly and helpful Luggage storage if needed but we were able to check in early as our room was ready Bed comfortable Room/bathroom very clean Some food is available in the hotel Hot water Safe available in room Small dishwasher Small combo washer/dryer Small refrigerator Blackout shades C-usb connections by bedstand Good wifi Negative Shower/tub is a bit difficult to get out of as it is deep and the only handhold is the towel rack No washcloths are provided!!! It might be awkward for a tall person to get into the bed as it is in an alcove with slanted walls Have to buy more coffee pods if you want more than the 2 provided Kitchen lighting is minimal Only 1 of 2 lifts were working over the entire week stay and things didn't look good for it being fixed anytime soon Could hear a lot of sirens and road noise, especially at night If you have mobility issues, know that there are 7 steps to get to the front door. There is an outdoor lift but it looks like you have to notify the staff to use it. About the location About 7 min walk to tube Felt safe walking at night Many restaurants within walking distance
10
Jane
17 de jul. de 2025
·
A estadia foi de 27 noites
Very cool vibe, friendly staff, welcoming to all ages. Convenient location: less than 10 minutes to groceries (fridge, stove, microwave in room), same distance to underground station, even less to bus stops (one right outside the door), lots of places to eat within walking distance (a pub, fast food, breakfast/lunch, ethnic cuisine). Laundry facilities a wonderful feature. Also a restaurant on the ground floor for breakfast as well as pizza, and a small cafe area in the lobby. Very close to Design Museum (10 minute walk), V&A and Hyde Park (both 2 stops on underground or short bus ride). Everything you might want to do is reachable.
Very cool vibe, friendly staff, welcoming to all ages. Convenient location: less than 10 minutes to groceries (fridge, stove, microwave in room), same distance to underground station, even less to bus stops (one right outside the door), lots of places to eat within walking distance (a pub, fast food, breakfast/lunch, ethnic cuisine). Laundry facilities a wonderful feature. Also a restaurant on the ground floor for breakfast as well as pizza, and a small cafe area in the lobby. Very close to Design Museum (10 minute walk), V&A and Hyde Park (both 2 stops on underground or short bus ride). Everything you might want to do is reachable.
10
Matthew
21 de nov. de 2024
·
A estadia foi de 4 noites
Great stay, comfortable and well designed room. Warm friendly welcome. The ac didn’t work but it was very cold outside so we opened the window. Ambient temperature in the room was too warm for sleeping otherwise. Apart from this perfect stay, clean well appointed room and super quiet. Gym is a bit sparse so wouldn’t bother with this.
Great stay, comfortable and well designed room. Warm friendly welcome. The ac didn’t work but it was very cold outside so we opened the window. Ambient temperature in the room was too warm for sleeping otherwise. Apart from this perfect stay, clean well appointed room and super quiet. Gym is a bit sparse so wouldn’t bother with this.
8
Matt
18 de ago. de 2024
·
A estadia foi de 7 noites
Great location, fun vibe in the lobby with cafe, working spaces, and a great pizza pop up while I was there. Handy for longer stays with Miele professional grade washers and dryers in the basement along with detergent pods. 1 of 2 lifts was broken the whole week I was there which could be pretty annoying. Bed was pretty lumpy and not comfortable, toilet flush didn't work quite right, and the shower head could only be set at certain angles which were either too vertical or too horizontal for me. Shower also wouldn't drain quick enough so after a 5min shower you were standing in ankle deep water. I did raise this but didn't see improvement. Kitchenette was great for cooking small meals for 1 or 2. Definitely would stay again but there is room for improvement.
Great location, fun vibe in the lobby with cafe, working spaces, and a great pizza pop up while I was there. Handy for longer stays with Miele professional grade washers and dryers in the basement along with detergent pods. 1 of 2 lifts was broken the whole week I was there which could be pretty annoying. Bed was pretty lumpy and not comfortable, toilet flush didn't work quite right, and the shower head could only be set at certain angles which were either too vertical or too horizontal for me. Shower also wouldn't drain quick enough so after a 5min shower you were standing in ankle deep water. I did raise this but didn't see improvement. Kitchenette was great for cooking small meals for 1 or 2. Definitely would stay again but there is room for improvement.
10
Tara
20 de jul. de 2025
·
A estadia foi de 9 noites
The Ember Locke Kensington offers several lounge areas to sit and read quietly or enjoy a drink. There is also a lovely and spacious garden area for guests’ enjoyment. Our room included a washer and dryer all-in-one unit which was handy. Laundry detergent is provided. There is also a small fridge, microwave, and induction cooktop. Bath soap and shampoo is provided, but not body lotion which would have bee appreciated. Our room was on two levels, with the kitchen, seating area, and shower on the lower floor, and the beds, dresser, and half-bath on the upper floor. Beds are large and comfortable. Our only complaint is that there is not adequate lighting. A bright light in the lower seating area is needed to be able to read comfortably once the sun goes down. A mirror in the half-bath would have been much appreciated.
The Ember Locke Kensington offers several lounge areas to sit and read quietly or enjoy a drink. There is also a lovely and spacious garden area for guests’ enjoyment. Our room included a washer and dryer all-in-one unit which was handy. Laundry detergent is provided. There is also a small fridge, microwave, and induction cooktop. Bath soap and shampoo is provided, but not body lotion which would have bee appreciated. Our room was on two levels, with the kitchen, seating area, and shower on the lower floor, and the beds, dresser, and half-bath on the upper floor. Beds are large and comfortable. Our only complaint is that there is not adequate lighting. A bright light in the lower seating area is needed to be able to read comfortably once the sun goes down. A mirror in the half-bath would have been much appreciated.
10
Anne
11 de ago. de 2025
·
A estadia foi de 3 noites
Had an amazing stay! 10/10. the staff was so kind and helpful, the restaurant was great and the hotel itself was wonderful. Also LOVED the location. The gym was also 10/10! Higly recommend.
Had an amazing stay! 10/10. the staff was so kind and helpful, the restaurant was great and the hotel itself was wonderful. Also LOVED the location. The gym was also 10/10! Higly recommend.
10
Sean
18 de set. de 2024
·
A estadia foi de 3 noites
I had a very nice stay at Ember Locke Kensington. The decor in the hotel, and in the rooms themselves, is excellent. The room was comfortable with good air conditioning and was very comfortable. I made use of the kitchenette. Only complaint is that one elevator was down and the elevator that was working was a bit dirty and could have used a food cleaning.
I had a very nice stay at Ember Locke Kensington. The decor in the hotel, and in the rooms themselves, is excellent. The room was comfortable with good air conditioning and was very comfortable. I made use of the kitchenette. Only complaint is that one elevator was down and the elevator that was working was a bit dirty and could have used a food cleaning.
10
Thomas
26 de mar. de 2024
·
A estadia foi de 3 noites
Great location. Easy access to subway station. Too bad the courtyard was closed for renovation during our stay though. Wonderful, helpful, enthusiastic staff.
Great location. Easy access to subway station. Too bad the courtyard was closed for renovation during our stay though. Wonderful, helpful, enthusiastic staff.
10
Nicholas
29 de mar. de 2025
·
A estadia foi de 7 noites
Quite simply, this is a fantastic hotel in an excellent location. The pictures included in the listing are accurate. The common areas and the two rooms we had were exactly what we expected. There is even a free laundry (with washing powder) by the fitness room! A bus stop out front, a 20 minute loading zone for cars just a few yards away and loads of restaurants and shops surrounding the Earls Court Tube station just a 3 minute walk down the street. The hotel had many amenities and activities on, and was always buzzing with people in the bar and lobby. It felt safe and fun and the staff was pleasant and inviting. A real gem of a hotel that I will definitely seek out on my next trip to London. I would offer one small piece of advice to any future visitor: Although the rooms have heat, they do not have cooling (not unusual for UK rooms). We were there in March and could just crack the window for some air but if you were to visit in the warmer months, you may want to inquire about a fan.
Quite simply, this is a fantastic hotel in an excellent location. The pictures included in the listing are accurate. The common areas and the two rooms we had were exactly what we expected. There is even a free laundry (with washing powder) by the fitness room! A bus stop out front, a 20 minute loading zone for cars just a few yards away and loads of restaurants and shops surrounding the Earls Court Tube station just a 3 minute walk down the street. The hotel had many amenities and activities on, and was always buzzing with people in the bar and lobby. It felt safe and fun and the staff was pleasant and inviting. A real gem of a hotel that I will definitely seek out on my next trip to London. I would offer one small piece of advice to any future visitor: Although the rooms have heat, they do not have cooling (not unusual for UK rooms). We were there in March and could just crack the window for some air but if you were to visit in the warmer months, you may want to inquire about a fan.
10
Darren
7 de dez. de 2025
·
A estadia foi de 1 noite
Overall our stay was fabulous and the hotel is very unique and quirky. We arrived 3 hours early to drop our bags off and John at the reception allowed us to check in which was much appreciated. In fact his service and friendliness were outstanding during our short stay. Our studio room was lovely and spacious and we loved how it was decorated. We had cocktails at the bar in the evening which was lively and the staff were very helpful. The onsite gym was also very good with plenty of equipment. The only issues during our stay were firstly that there were no towels in the gym and also they seemed under staffed at breakfast. We waited a long time for our coffee and food but the food itself was excellent when it did arrive. We would definitely stay again as the location was also excellent.
Overall our stay was fabulous and the hotel is very unique and quirky. We arrived 3 hours early to drop our bags off and John at the reception allowed us to check in which was much appreciated. In fact his service and friendliness were outstanding during our short stay. Our studio room was lovely and spacious and we loved how it was decorated. We had cocktails at the bar in the evening which was lively and the staff were very helpful. The onsite gym was also very good with plenty of equipment. The only issues during our stay were firstly that there were no towels in the gym and also they seemed under staffed at breakfast. We waited a long time for our coffee and food but the food itself was excellent when it did arrive. We would definitely stay again as the location was also excellent.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos avaliadores descrevem quartos limpos, mas a limpeza e a manutenção podem ser inconsistentes. Relatos repetidos mencionam áreas empoeiradas ou mofo, limpeza semanal exclusiva com lixo permanecendo nos corredores e problemas de manutenção, como descarga fraca, ralos lentos ou atraso na água quente.
Avaliações dos hóspedes relacionadas
2
Miss
22 de dez. de 2024
·
A estadia foi de 2 noites
Unfortunately we stayed for 2 nights and had no hot water for the entirety of the stay. I mean it was bitter cold and I actually cried when trying to shower to get clean it was so bad. I informed them the first morning but when we arrived back that night, it was still not sorted and when I tried to get further help from reception, there was actually only a security guard available and was unable to help. Whilst staff were friendly and nice, I feel this experience is totally unacceptable!
Unfortunately we stayed for 2 nights and had no hot water for the entirety of the stay. I mean it was bitter cold and I actually cried when trying to shower to get clean it was so bad. I informed them the first morning but when we arrived back that night, it was still not sorted and when I tried to get further help from reception, there was actually only a security guard available and was unable to help. Whilst staff were friendly and nice, I feel this experience is totally unacceptable!
6
Christin
24 de ago. de 2025
·
A estadia foi de 2 noites
I have been wanting to stay at Ember Locke for quite some time due to the good reviews and quiet location in South Kensington compared to the city centre of London. The hotel is in close walking distance to Earls Court (5min walk), where the tube takes you pretty much anywhere you want to go in London. The hotel itself is cozy and very welcoming. I like the design and orangey theme they have. The staff is kind and helpful but very slow, bring time and patience. We arrived late on a Friday evening close to midnight. We were given an upgrade with two adjacent rooms on the lower ground floor, which was a nice gesture I thought. When we got to the room one of the bathrooms had an awful smell, which I believed to have come from the drains. Nothing unusual on the lower ground in an old building but to my shock the bathroom hasn’t been cleaned properly! We resorted to the second room, where the towels had been used in the bathroom as well. To make the story short, I didn’t feel comfortable after that initial experience and got very picky lolloping around the room, the curtains very dusty, headboards not cleaned. We had two single beds as one, the toppers could need a proper shaking, the mattress was too hard for me and the pillows felt like a rock. Overall I am not happy with the stay but we were given complementary breakfast for one morning.
I have been wanting to stay at Ember Locke for quite some time due to the good reviews and quiet location in South Kensington compared to the city centre of London. The hotel is in close walking distance to Earls Court (5min walk), where the tube takes you pretty much anywhere you want to go in London. The hotel itself is cozy and very welcoming. I like the design and orangey theme they have. The staff is kind and helpful but very slow, bring time and patience. We arrived late on a Friday evening close to midnight. We were given an upgrade with two adjacent rooms on the lower ground floor, which was a nice gesture I thought. When we got to the room one of the bathrooms had an awful smell, which I believed to have come from the drains. Nothing unusual on the lower ground in an old building but to my shock the bathroom hasn’t been cleaned properly! We resorted to the second room, where the towels had been used in the bathroom as well. To make the story short, I didn’t feel comfortable after that initial experience and got very picky lolloping around the room, the curtains very dusty, headboards not cleaned. We had two single beds as one, the toppers could need a proper shaking, the mattress was too hard for me and the pillows felt like a rock. Overall I am not happy with the stay but we were given complementary breakfast for one morning.
6
Chiu Patrick
5 de dez. de 2025
·
A estadia foi de 5 noites
You need to check their negative feedback too before making decision. This property is not a typical hotel! They do house keeping once a week only. I stay 5 nights and I need to ask for clean towel, toilet paper almost everyday. No garbage collecting as well! There is no phone in the room and you need to go down to reception in case you need anything. The room is very dark and it is not very convenient. The breakfast is ok but look at the condition of the toast served. I will find another hotel next time.
You need to check their negative feedback too before making decision. This property is not a typical hotel! They do house keeping once a week only. I stay 5 nights and I need to ask for clean towel, toilet paper almost everyday. No garbage collecting as well! There is no phone in the room and you need to go down to reception in case you need anything. The room is very dark and it is not very convenient. The breakfast is ok but look at the condition of the toast served. I will find another hotel next time.
6
Chris
21 de nov. de 2025
·
A estadia foi de 9 noites
Let’s start with the fact that there is no outside light to the building. Not great for security. The staff were pleasant and helpful. Ground floor amenities were satisfactory. Issues: Not pre-informed that there was no daily housekeeping for room. The bed was up against one wall making it near impossible for that person to easily get in and out of bed. The room lighting was poor. Mold in the shower. Had a sink, hotplate, dishes etc but no dish soap or dish towels. By our experience with 4 star hotels, Ember Locke did not come close. At best, it was a low 3. The one reason we picked a hotel over an ABNB was because we were expecting daily housekeeping and lack of this was very disappointing. We would have chosen elsewhere had we known.
Let’s start with the fact that there is no outside light to the building. Not great for security. The staff were pleasant and helpful. Ground floor amenities were satisfactory. Issues: Not pre-informed that there was no daily housekeeping for room. The bed was up against one wall making it near impossible for that person to easily get in and out of bed. The room lighting was poor. Mold in the shower. Had a sink, hotplate, dishes etc but no dish soap or dish towels. By our experience with 4 star hotels, Ember Locke did not come close. At best, it was a low 3. The one reason we picked a hotel over an ABNB was because we were expecting daily housekeeping and lack of this was very disappointing. We would have chosen elsewhere had we known.
4
Annie
27 de mai. de 2024
·
A estadia foi de 4 noites
I’ve stayed here twice in the last month. The design and common areas are very cute, they’ve done a nice job with it. However the plumbing has some very significant issues. The toilets do not adequately flush, the shower drains extremely slowly, and in order to get hot water for the top floor you must run the water at least 20 minutes. Yes, that was really the solution the front desk offered. For us it took 24 minutes to get warm enough water (not hot) to take a shower. Another guest had water overflowing in her room while I was there, so the plumbing issue is wide spread. I really hope they are able to address these issues because it could be a nice, fun place if the plumbing was sorted.
I’ve stayed here twice in the last month. The design and common areas are very cute, they’ve done a nice job with it. However the plumbing has some very significant issues. The toilets do not adequately flush, the shower drains extremely slowly, and in order to get hot water for the top floor you must run the water at least 20 minutes. Yes, that was really the solution the front desk offered. For us it took 24 minutes to get warm enough water (not hot) to take a shower. Another guest had water overflowing in her room while I was there, so the plumbing issue is wide spread. I really hope they are able to address these issues because it could be a nice, fun place if the plumbing was sorted.
2
Majid
7 de ago. de 2025
·
A estadia foi de 3 noites
We booked this hotel as it was advertised as a four star property. I checked the reviews before booking and people on Expedia seemed happy with the property, so I booked the family room. I was concerned with heat and noise so I made sure the property is air conditioned and I checked with the hotel to see whether we can get a garden view room but was told all family rooms were street facing. On the day of check-in we had some hiccups with our travel and were late for check in. We were contacted by the property that if we don’t check in by midnight our reservation will be released! I explained the situation and was assured we will have our room. When we arrived at the property (about 1am) we were led to the basement!!! And were told all family rooms are in the basement! I have never been to a hotel (let alone a 4 star one) with rooms in the basement. The family room was just two interconnecting rooms, so I am not sure why they are only in the basement! The room was dark, dated and unclean; one toilet paper was heavily stained! It wasn’t that they didn’t notice it, the solid toilet paper was folded in the roll!! There were crumbs on the floor and stains on the carpet. We had no option but to stay the night. Early in the morning I got in contact with Expedia to help us cancel the booking as we booked for 3 nights. We were told the room was cancelled for the two future nights but we had to pay for the one night. We stayed at the Royal gardens Kensington for the same price!!!
We booked this hotel as it was advertised as a four star property. I checked the reviews before booking and people on Expedia seemed happy with the property, so I booked the family room. I was concerned with heat and noise so I made sure the property is air conditioned and I checked with the hotel to see whether we can get a garden view room but was told all family rooms were street facing. On the day of check-in we had some hiccups with our travel and were late for check in. We were contacted by the property that if we don’t check in by midnight our reservation will be released! I explained the situation and was assured we will have our room. When we arrived at the property (about 1am) we were led to the basement!!! And were told all family rooms are in the basement! I have never been to a hotel (let alone a 4 star one) with rooms in the basement. The family room was just two interconnecting rooms, so I am not sure why they are only in the basement! The room was dark, dated and unclean; one toilet paper was heavily stained! It wasn’t that they didn’t notice it, the solid toilet paper was folded in the roll!! There were crumbs on the floor and stains on the carpet. We had no option but to stay the night. Early in the morning I got in contact with Expedia to help us cancel the booking as we booked for 3 nights. We were told the room was cancelled for the two future nights but we had to pay for the one night. We stayed at the Royal gardens Kensington for the same price!!!
8
Shanshan
18 de jul. de 2025
·
A estadia foi de 9 noites
Very quaint little space. Love the vibe there. No typical ‘housekeeping’ service though for 6 nights and below.
Very quaint little space. Love the vibe there. No typical ‘housekeeping’ service though for 6 nights and below.
6
Rebecca
25 de set. de 2025
·
A estadia foi de 2 noites
Good stay overall, didn’t realise it is not actually a hotel but Aparthotel. The reception had an overwhelming air freshener, would not recommend to someone with severe asthma (like myself). Some loose socks lying in the corridors which is obviously not the hotel’s fault, but rubbish bags also often in the hallway.
Good stay overall, didn’t realise it is not actually a hotel but Aparthotel. The reception had an overwhelming air freshener, would not recommend to someone with severe asthma (like myself). Some loose socks lying in the corridors which is obviously not the hotel’s fault, but rubbish bags also often in the hallway.
6
Melanie
13 de dez. de 2025
·
A estadia foi de 7 noites
Dusty room, unable to individually control temp of room which (in Dec) ended up being far too warm at times. Did not feel comfortable opening the window to cool it down since it was in the first floor. Was offered a dust-covered fan which did help some. The toilets in the rooms struggled to flush so toilet paper would stay in the bowl. On the plus side, the towels were soft and fluffy. The shower had great water pressure. There is no manual on how to operate the washer/dryer or microwave. I did manage to figure both out thankfully. I didn’t watch any television since it was located downstairs versus the more logical location of in the bedroom.
Dusty room, unable to individually control temp of room which (in Dec) ended up being far too warm at times. Did not feel comfortable opening the window to cool it down since it was in the first floor. Was offered a dust-covered fan which did help some. The toilets in the rooms struggled to flush so toilet paper would stay in the bowl. On the plus side, the towels were soft and fluffy. The shower had great water pressure. There is no manual on how to operate the washer/dryer or microwave. I did manage to figure both out thankfully. I didn’t watch any television since it was located downstairs versus the more logical location of in the bedroom.
6
Alyson
16 de set. de 2025
·
A estadia foi de 3 noites
Ember Locke- very bare bones. I did NOT realize this was essentially a self service hotel meaning- no room cleaning, no room trash pick up, no fresh towels... no service what so ever. I stayed there with my best friend 4 nights and five days. I had to go down to the front desk twice to request toilet paper. Each time they would only give me a single roll each time- stingy. I had to request a fresh towel twice in order to get one. There one was VERY small recycling and trash can in the room. Trash filled up very quickly. I asked the front desk where I could dispose of it and they said put it in the hallway. I did but the next morning it was still there. It took 24 hours for it to be taken away. If you did wanted sheets changed or room cleaned you had to pay for it. Each room had two cups, two plates, two forks, two very shallow bowls. The dish towel provided smelled sour. There was a washing machine on premise but you had to download an app to use it and pay (per front desk) 5 pounds each use (that's 7 USD). Soap in room lasted one day then ran out as bottle was not full. This was considered part of housekeeping and was not refilled. For this reason I didn't love it- I didn't realize that it was "self service" at the cost of a proper hotel. That said the design was cute although it will soon need a refresh by whatever firm they used.
Ember Locke- very bare bones. I did NOT realize this was essentially a self service hotel meaning- no room cleaning, no room trash pick up, no fresh towels... no service what so ever. I stayed there with my best friend 4 nights and five days. I had to go down to the front desk twice to request toilet paper. Each time they would only give me a single roll each time- stingy. I had to request a fresh towel twice in order to get one. There one was VERY small recycling and trash can in the room. Trash filled up very quickly. I asked the front desk where I could dispose of it and they said put it in the hallway. I did but the next morning it was still there. It took 24 hours for it to be taken away. If you did wanted sheets changed or room cleaned you had to pay for it. Each room had two cups, two plates, two forks, two very shallow bowls. The dish towel provided smelled sour. There was a washing machine on premise but you had to download an app to use it and pay (per front desk) 5 pounds each use (that's 7 USD). Soap in room lasted one day then ran out as bottle was not full. This was considered part of housekeeping and was not refilled. For this reason I didn't love it- I didn't realize that it was "self service" at the cost of a proper hotel. That said the design was cute although it will soon need a refresh by whatever firm they used.
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Quartos
Estúdios elegantes no estilo apartamento com camas confortáveis, kitchenettes e algumas máquinas de lavar/secar; os tamanhos e layouts variam, incluindo quartos em níveis diferentes e camas de alcova. As desvantagens comuns incluem iluminação fraca, controle de temperatura limitado e ruído ocasional da rua se as janelas estiverem abertas; alguns quartos subterrâneos ou no último andar parecem escuros ou têm escadas estreitas.
Avaliações dos hóspedes relacionadas
10
alan
6 de abr. de 2025
·
A estadia foi de 1 noite
Check in was easy and welcoming. A lovely quirky hotel where we felt relaxed and comfortable. The bedroom was fine and comfy The only thing I would change is to move the bed away from the wall as it was difficult to access down one side
Check in was easy and welcoming. A lovely quirky hotel where we felt relaxed and comfortable. The bedroom was fine and comfy The only thing I would change is to move the bed away from the wall as it was difficult to access down one side
8
Mary Cay
6 de out. de 2024
·
A estadia foi de 6 noites
Overall a very positive experience. However, as an older person, I found the narrow, spiral staircase to enter the bedroom level a challenge. I was so afraid that I would fall- suitcases had to stay on the first level- carrying them up would have been a challenge to me and my 27 year old daughter. Perhaps a statement in the room descriptions would be helpful. As mentioned in other reviews, lighting was dark in some areas of the unit. Other than that- it was a nice stay.
Overall a very positive experience. However, as an older person, I found the narrow, spiral staircase to enter the bedroom level a challenge. I was so afraid that I would fall- suitcases had to stay on the first level- carrying them up would have been a challenge to me and my 27 year old daughter. Perhaps a statement in the room descriptions would be helpful. As mentioned in other reviews, lighting was dark in some areas of the unit. Other than that- it was a nice stay.
10
Nia
30 de set. de 2025
·
A estadia foi de 1 noite
Lovely hotel in a convenient location a short walk from Earls Court tube station. Very pleasant and helpful staff and plenty of them to assist. Nice bar area. The soundproofing in the room was excellent no noise from the busy Cromwell Rd outside. Air conditioning worked well. The room had a small kitchen area which could be screened off with a curtain which we didn’t use but was a nice feature. Clean bathroom with toiletries. Please note that you need photo ID when checking in. This wasn’t clear when making the reservation but fortunately I had a photo of my passport on my phone otherwise there may have been a problem.
Lovely hotel in a convenient location a short walk from Earls Court tube station. Very pleasant and helpful staff and plenty of them to assist. Nice bar area. The soundproofing in the room was excellent no noise from the busy Cromwell Rd outside. Air conditioning worked well. The room had a small kitchen area which could be screened off with a curtain which we didn’t use but was a nice feature. Clean bathroom with toiletries. Please note that you need photo ID when checking in. This wasn’t clear when making the reservation but fortunately I had a photo of my passport on my phone otherwise there may have been a problem.
8
Nicole
4 de out. de 2025
·
A estadia foi de 5 noites
I booked a larger room with a booth/desk work space and a small kitchenette. The room was very quiet and comfortable. The hotel is nice -- very stylish. They appear to be a Soho House light with coworking space and decor. I usually stay in Soho or Marylebone, and this for me, was a bit off the beaten path but was tube accessible - it just took a bit to get to where I wanted to go. The price was right for the stay. If you're looking for something solid at a good price, I think this is a good option.
I booked a larger room with a booth/desk work space and a small kitchenette. The room was very quiet and comfortable. The hotel is nice -- very stylish. They appear to be a Soho House light with coworking space and decor. I usually stay in Soho or Marylebone, and this for me, was a bit off the beaten path but was tube accessible - it just took a bit to get to where I wanted to go. The price was right for the stay. If you're looking for something solid at a good price, I think this is a good option.
10
KOK CHUNG
12 de ago. de 2025
·
A estadia foi de 11 noites
Unique decor that looks just like the photos; well-equipped (especially the kitchenette); bed was comfortable; everything was clean. Great location — had a bus stop right outside, was within walking distance to multiple Tube stations (including Earl’s Court, which offers step-free access and was one direct trip from Heathrow Airport via the Piccadilly Line). Also within a stone’s throw of Earl’s Court Road, with plenty of supermarkets and restaurants. Room lighting was just a bit too dim for my liking, otherwise had a wonderful stay.
Unique decor that looks just like the photos; well-equipped (especially the kitchenette); bed was comfortable; everything was clean. Great location — had a bus stop right outside, was within walking distance to multiple Tube stations (including Earl’s Court, which offers step-free access and was one direct trip from Heathrow Airport via the Piccadilly Line). Also within a stone’s throw of Earl’s Court Road, with plenty of supermarkets and restaurants. Room lighting was just a bit too dim for my liking, otherwise had a wonderful stay.
8
Brian
9 de set. de 2024
·
A estadia foi de 5 noites
Location is great! Lots of food options within 5 minutes of walk. Piccadilly Line directly to Earl's Court (8 minutes walk) from LHR Terminal 2 in 45 minutes. (My first time taking the underground from LHR due to traffic jam at airport.) Staff is very friendly and nice. One big flaw is the room is very dark as mentioned by many other reviewers. The room is painted in dark color, with insufficient lighting, so not bright enough. Bed is nice a firm and sheets are clean. However, housing keeping only done if you stay for more than 7 days. (My experience is housing keeping is offered for 5 or more days, so the room can be refreshed every 3 days.) I booked the accessibility room. It was promoted as a larger room, but it did not mentioned it was half a floor below sidewalk, so the nature lighting into the room is very limited. On the other hand, if you like shower jet, this type of rooms has 8 shower jets for wheelchair bounded guests and they are nice to experience. Overall, I would consider staying there again due to the location and nice, firm, and clean bed. I would be a lot more motivated in bookint the place if the rooms are brighter with more lights, and they housing keeping is offered for 5 or more days.
Location is great! Lots of food options within 5 minutes of walk. Piccadilly Line directly to Earl's Court (8 minutes walk) from LHR Terminal 2 in 45 minutes. (My first time taking the underground from LHR due to traffic jam at airport.) Staff is very friendly and nice. One big flaw is the room is very dark as mentioned by many other reviewers. The room is painted in dark color, with insufficient lighting, so not bright enough. Bed is nice a firm and sheets are clean. However, housing keeping only done if you stay for more than 7 days. (My experience is housing keeping is offered for 5 or more days, so the room can be refreshed every 3 days.) I booked the accessibility room. It was promoted as a larger room, but it did not mentioned it was half a floor below sidewalk, so the nature lighting into the room is very limited. On the other hand, if you like shower jet, this type of rooms has 8 shower jets for wheelchair bounded guests and they are nice to experience. Overall, I would consider staying there again due to the location and nice, firm, and clean bed. I would be a lot more motivated in bookint the place if the rooms are brighter with more lights, and they housing keeping is offered for 5 or more days.
4
Elizabeth
26 de jan. de 2025
·
A estadia foi de 3 noites
The bed was sunken in and hurt our backs. Also the room was facing a very busy street and was so loud even with the windows closed.
The bed was sunken in and hurt our backs. Also the room was facing a very busy street and was so loud even with the windows closed.
10
bianca
13 de abr. de 2025
·
A estadia foi de 1 noite
Stayed here for 1 night solo. Very safe very cute. Only thing is that you weren’t able to adjust the temperature of the room. Had to open the windows for the room to cool down. Would stay again just maybe not in the hot summer months
Stayed here for 1 night solo. Very safe very cute. Only thing is that you weren’t able to adjust the temperature of the room. Had to open the windows for the room to cool down. Would stay again just maybe not in the hot summer months
10
EMMA
24 de mai. de 2025
·
A estadia foi de 3 noites
I loved this stay! My friend and I visited for 3 nights from Australia, it was our first trip to London. Although the location is a little further out from the main sights of London we still found the quiet and pretty location of Kensington lovely. The hotel is gorgeous, small but so much thought has gone into the layout and decor. The staff were absolutely lovely, they made us feel so welcome and went above and beyond to ensure we had a pleasant stay. Breakfast was included in our stay and they had a delicious menu to choose from. Our room was small, but comfortable. It had many great conveniences like a fridge, washer/dryer, kitchenette and more. I would absolutely stay here again and recommend to anyone who is not concerned about being right in the heart of London.
I loved this stay! My friend and I visited for 3 nights from Australia, it was our first trip to London. Although the location is a little further out from the main sights of London we still found the quiet and pretty location of Kensington lovely. The hotel is gorgeous, small but so much thought has gone into the layout and decor. The staff were absolutely lovely, they made us feel so welcome and went above and beyond to ensure we had a pleasant stay. Breakfast was included in our stay and they had a delicious menu to choose from. Our room was small, but comfortable. It had many great conveniences like a fridge, washer/dryer, kitchenette and more. I would absolutely stay here again and recommend to anyone who is not concerned about being right in the heart of London.
10
Shinji
8 de jan. de 2025
·
A estadia foi de 16 noites
garden side rooms are quiet and have a nice view of an english garden
garden side rooms are quiet and have a nice view of an english garden
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Serviço
O atendimento é amplamente elogiado como caloroso, atencioso e prestativo, com vários hóspedes mencionando a equipe de destaque da recepção e o check-in tranquilo. No entanto, o serviço de café da manhã pode ser lento e alguns hóspedes relatam respostas inconsistentes ou erros de comunicação/venda casada.
Avaliações dos hóspedes relacionadas
10
Maryanne
17 de abr. de 2025
·
A estadia foi de 9 noites
Spent a beyond delightful 10 day stay at Ember Locke Kensington in March 2025. I have already written a personalized email to the manager commending him on their STELLAR & OUTSTANDING staff. As an owner of 12 successful businesses in Canada,we are very well acquainted with "keeping the customer satisfied." For 45 years. A business is only as good as the consistent service offered by its wonderful staff!! Professional, knowledgeable,obliging staff throughout the hotel. I MISS THEM ALL!! Very warm,welcoming & with good senses of humour.😄 Lovely room. Great kitchenette. CLEAN hotel. Funky decor which offers a unique retreat after meanders about glorious London. Capacious outdoor patio at back of hotel. Quiet & surrounded by trees & gardens. Tables with umbrellas. Great coffee & pastry shoppe inside hotel & good bar & restaurant.
Spent a beyond delightful 10 day stay at Ember Locke Kensington in March 2025. I have already written a personalized email to the manager commending him on their STELLAR & OUTSTANDING staff. As an owner of 12 successful businesses in Canada,we are very well acquainted with "keeping the customer satisfied." For 45 years. A business is only as good as the consistent service offered by its wonderful staff!! Professional, knowledgeable,obliging staff throughout the hotel. I MISS THEM ALL!! Very warm,welcoming & with good senses of humour.😄 Lovely room. Great kitchenette. CLEAN hotel. Funky decor which offers a unique retreat after meanders about glorious London. Capacious outdoor patio at back of hotel. Quiet & surrounded by trees & gardens. Tables with umbrellas. Great coffee & pastry shoppe inside hotel & good bar & restaurant.
10
Denise
14 de abr. de 2025
·
A estadia foi de 6 noites
From the moment we arrived, we were made to feel right at home. John and Patricia at the front desk were wonderful, and the other staff were also attentive and friendly. The room was immaculate and comfortable. I would highly recommend this aparthotel if you are on a visit to London.
From the moment we arrived, we were made to feel right at home. John and Patricia at the front desk were wonderful, and the other staff were also attentive and friendly. The room was immaculate and comfortable. I would highly recommend this aparthotel if you are on a visit to London.
2
Sarah
26 de ago. de 2025
·
A estadia foi de 2 noites
Terrible service. They do not live up to what they tell you! Will never do business with this hotel ever again
Terrible service. They do not live up to what they tell you! Will never do business with this hotel ever again
10
Sam
8 de fev. de 2025
·
A estadia foi de 6 noites
We stayed for a week and it was an excellent location! It is minutes walking distance to the circle, district and Piccadilly underground lines which will take you to rail stations, to head to the airport, downtown corrections including Westminster abbey, Big Ben, Buckingham etc, and has amazing staff! They were so helpful and informative- we were highly impressed! Highly recommend!
We stayed for a week and it was an excellent location! It is minutes walking distance to the circle, district and Piccadilly underground lines which will take you to rail stations, to head to the airport, downtown corrections including Westminster abbey, Big Ben, Buckingham etc, and has amazing staff! They were so helpful and informative- we were highly impressed! Highly recommend!
8
Katie
11 de abr. de 2025
·
A estadia foi de 2 noites
It was a beautiful hotel, very trendy and tastefully decorated. The room was clean and comfy and the staff were all friendly and helpful. My only comment would be that it takes a long time for breakfast - I had to wait 20 mins and ask twice for my daughter's croissant and it wasn't that busy. The previous day was a bit slow too. Maybe a buffet style would be better.
It was a beautiful hotel, very trendy and tastefully decorated. The room was clean and comfy and the staff were all friendly and helpful. My only comment would be that it takes a long time for breakfast - I had to wait 20 mins and ask twice for my daughter's croissant and it wasn't that busy. The previous day was a bit slow too. Maybe a buffet style would be better.
4
Suzanne
8 de dez. de 2024
·
A estadia foi de 4 noites
The Ember Locke in London is beautifully designed and super stylish, but the service was incredibly disappointing. When we arrived at 10:00 am after an overseas overnight flight, we asked for an early check-in to rest before a gala we were attending at 6:00 pm. The staff assured us they would prioritize cleaning our room and made it seem like they would take care of us. However, after waiting in the lobby for hours, we didn’t receive our keys until 3:55 pm—just five minutes before standard check-in time. It was clear no real effort was made to accommodate us. Additionally, the breakfast experience was equally frustrating. The restaurant often had no staff present, leaving us waiting over 20 minutes on several occasions. One morning, despite arriving at 10:45 am, we were told we missed breakfast service, which ended at 11:00 am, due to the delay in being attended to. We noticed other guests experiencing similar frustrations, making it clear these issues are systemic. While the design is stunning, the lack of service made for an extremely disappointing stay.
The Ember Locke in London is beautifully designed and super stylish, but the service was incredibly disappointing. When we arrived at 10:00 am after an overseas overnight flight, we asked for an early check-in to rest before a gala we were attending at 6:00 pm. The staff assured us they would prioritize cleaning our room and made it seem like they would take care of us. However, after waiting in the lobby for hours, we didn’t receive our keys until 3:55 pm—just five minutes before standard check-in time. It was clear no real effort was made to accommodate us. Additionally, the breakfast experience was equally frustrating. The restaurant often had no staff present, leaving us waiting over 20 minutes on several occasions. One morning, despite arriving at 10:45 am, we were told we missed breakfast service, which ended at 11:00 am, due to the delay in being attended to. We noticed other guests experiencing similar frustrations, making it clear these issues are systemic. While the design is stunning, the lack of service made for an extremely disappointing stay.
8
Mr Oliver H J
18 de nov. de 2025
·
A estadia foi de 1 noite
The room was amazing (besides a little dirt in the bathroom, barely noticeable but a bit weird once had noticed), the check in was easy, amenities great, we were super comfortable and loved the style and atmosphere. Service in the morning was a bit slow for breakfast so we waited a long time for coffee and food but besides that we had a really great time!
The room was amazing (besides a little dirt in the bathroom, barely noticeable but a bit weird once had noticed), the check in was easy, amenities great, we were super comfortable and loved the style and atmosphere. Service in the morning was a bit slow for breakfast so we waited a long time for coffee and food but besides that we had a really great time!
10
Darren
7 de dez. de 2025
·
A estadia foi de 1 noite
Overall our stay was fabulous and the hotel is very unique and quirky. We arrived 3 hours early to drop our bags off and John at the reception allowed us to check in which was much appreciated. In fact his service and friendliness were outstanding during our short stay. Our studio room was lovely and spacious and we loved how it was decorated. We had cocktails at the bar in the evening which was lively and the staff were very helpful. The onsite gym was also very good with plenty of equipment. The only issues during our stay were firstly that there were no towels in the gym and also they seemed under staffed at breakfast. We waited a long time for our coffee and food but the food itself was excellent when it did arrive. We would definitely stay again as the location was also excellent.
Overall our stay was fabulous and the hotel is very unique and quirky. We arrived 3 hours early to drop our bags off and John at the reception allowed us to check in which was much appreciated. In fact his service and friendliness were outstanding during our short stay. Our studio room was lovely and spacious and we loved how it was decorated. We had cocktails at the bar in the evening which was lively and the staff were very helpful. The onsite gym was also very good with plenty of equipment. The only issues during our stay were firstly that there were no towels in the gym and also they seemed under staffed at breakfast. We waited a long time for our coffee and food but the food itself was excellent when it did arrive. We would definitely stay again as the location was also excellent.
6
Timothy
13 de jan. de 2025
·
A estadia foi de 5 noites
There is a girl who works at the cafe and breakfast who is not only totally incompetent. She was so disrespectful to me and my elderly companions. We were actually in shock because we have never experienced such poor service. Then the manger came out with another 2 men and started attacking us. Accusing us of being in the wrong. When this girl stuffed up constantly. She was nothing but RUDE and the way we were treated by her and the manager of the restaurant/cafe was wrong on so many levels. The shame is that the front desk staff were great. It was only this bad experience with this girl that ruined our stay and hence I won’t be back.
There is a girl who works at the cafe and breakfast who is not only totally incompetent. She was so disrespectful to me and my elderly companions. We were actually in shock because we have never experienced such poor service. Then the manger came out with another 2 men and started attacking us. Accusing us of being in the wrong. When this girl stuffed up constantly. She was nothing but RUDE and the way we were treated by her and the manager of the restaurant/cafe was wrong on so many levels. The shame is that the front desk staff were great. It was only this bad experience with this girl that ruined our stay and hence I won’t be back.
10
Lisa
5 de mai. de 2025
·
A estadia foi de 4 noites
Let me start by saying George and John are the absolute best! I left my phone in the Uber and they quickly jumped in to assist. They were helpful with restaurant suggestions, transportation and directions. Every hotel should have a George and John! The Ember Locke was clean and a bit quirky (in the best way) and the coffee shop and restaurant are good as well. The hotel was a good walking distance to restaurants and the tube. Take time to sip a drink in the lovely garden out back! Cheers!
Let me start by saying George and John are the absolute best! I left my phone in the Uber and they quickly jumped in to assist. They were helpful with restaurant suggestions, transportation and directions. Every hotel should have a George and John! The Ember Locke was clean and a bit quirky (in the best way) and the coffee shop and restaurant are good as well. The hotel was a good walking distance to restaurants and the tube. Take time to sip a drink in the lovely garden out back! Cheers!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Muito conveniente para transporte, com Earl’s Court Underground a uma curta caminhada e pontos de ônibus nas proximidades; o bairro parece seguro e mais tranquilo que as áreas centrais. Útil para os pontos turísticos de Kensington e uma ligação fácil para Heathrow e outras partes de Londres.
Avaliações dos hóspedes relacionadas
10
Jane
17 de jul. de 2025
·
A estadia foi de 27 noites
Very cool vibe, friendly staff, welcoming to all ages. Convenient location: less than 10 minutes to groceries (fridge, stove, microwave in room), same distance to underground station, even less to bus stops (one right outside the door), lots of places to eat within walking distance (a pub, fast food, breakfast/lunch, ethnic cuisine). Laundry facilities a wonderful feature. Also a restaurant on the ground floor for breakfast as well as pizza, and a small cafe area in the lobby. Very close to Design Museum (10 minute walk), V&A and Hyde Park (both 2 stops on underground or short bus ride). Everything you might want to do is reachable.
Very cool vibe, friendly staff, welcoming to all ages. Convenient location: less than 10 minutes to groceries (fridge, stove, microwave in room), same distance to underground station, even less to bus stops (one right outside the door), lots of places to eat within walking distance (a pub, fast food, breakfast/lunch, ethnic cuisine). Laundry facilities a wonderful feature. Also a restaurant on the ground floor for breakfast as well as pizza, and a small cafe area in the lobby. Very close to Design Museum (10 minute walk), V&A and Hyde Park (both 2 stops on underground or short bus ride). Everything you might want to do is reachable.
10
Nia
30 de set. de 2025
·
A estadia foi de 1 noite
Lovely hotel in a convenient location a short walk from Earls Court tube station. Very pleasant and helpful staff and plenty of them to assist. Nice bar area. The soundproofing in the room was excellent no noise from the busy Cromwell Rd outside. Air conditioning worked well. The room had a small kitchen area which could be screened off with a curtain which we didn’t use but was a nice feature. Clean bathroom with toiletries. Please note that you need photo ID when checking in. This wasn’t clear when making the reservation but fortunately I had a photo of my passport on my phone otherwise there may have been a problem.
Lovely hotel in a convenient location a short walk from Earls Court tube station. Very pleasant and helpful staff and plenty of them to assist. Nice bar area. The soundproofing in the room was excellent no noise from the busy Cromwell Rd outside. Air conditioning worked well. The room had a small kitchen area which could be screened off with a curtain which we didn’t use but was a nice feature. Clean bathroom with toiletries. Please note that you need photo ID when checking in. This wasn’t clear when making the reservation but fortunately I had a photo of my passport on my phone otherwise there may have been a problem.
8
Lauren
7 de dez. de 2025
·
A estadia foi de 6 noites
Hotel was beautiful, great location to Earls Court tube stop and the service was also excellent. The only downside was that it was extremely hot in the corridor and our room was also really really warm. We had a thermostat, but I asked the desk how to work it and they said the heater is centrally controlled, so we had no way to adjust it. We had to sleep with the windows open. Our room faced the back of the hotel and there was not even a breeze, so it was hard to sleep in the heat. I come from a different climate so for some it may not be a big deal, but it felt a bit like camping for so many nights with the windows open. Otherwise, just teaches me to do better research, but overall such a beautiful hotel with friendly staff.
Hotel was beautiful, great location to Earls Court tube stop and the service was also excellent. The only downside was that it was extremely hot in the corridor and our room was also really really warm. We had a thermostat, but I asked the desk how to work it and they said the heater is centrally controlled, so we had no way to adjust it. We had to sleep with the windows open. Our room faced the back of the hotel and there was not even a breeze, so it was hard to sleep in the heat. I come from a different climate so for some it may not be a big deal, but it felt a bit like camping for so many nights with the windows open. Otherwise, just teaches me to do better research, but overall such a beautiful hotel with friendly staff.
10
Cecily
26 de jul. de 2025
·
A estadia foi de 3 noites
Really love this place. Looks in real life like it does in the photos. Has a very cool vibe. Garden in the back. Easy jublilee tube to earls court.
Really love this place. Looks in real life like it does in the photos. Has a very cool vibe. Garden in the back. Easy jublilee tube to earls court.
8
Cliff
28 de set. de 2025
·
A estadia foi de 2 noites
Lovely stay. Pretty close to all amenities. Short walk to Earl’s Court subway
Lovely stay. Pretty close to all amenities. Short walk to Earl’s Court subway
10
Sam
8 de fev. de 2025
·
A estadia foi de 6 noites
We stayed for a week and it was an excellent location! It is minutes walking distance to the circle, district and Piccadilly underground lines which will take you to rail stations, to head to the airport, downtown corrections including Westminster abbey, Big Ben, Buckingham etc, and has amazing staff! They were so helpful and informative- we were highly impressed! Highly recommend!
We stayed for a week and it was an excellent location! It is minutes walking distance to the circle, district and Piccadilly underground lines which will take you to rail stations, to head to the airport, downtown corrections including Westminster abbey, Big Ben, Buckingham etc, and has amazing staff! They were so helpful and informative- we were highly impressed! Highly recommend!
10
Thomas
5 de set. de 2024
·
A estadia foi de 4 noites
Nice staff, convenient location for transit. On the same underground line as Heathrow airport and St. Pancras station (eurostar):
Nice staff, convenient location for transit. On the same underground line as Heathrow airport and St. Pancras station (eurostar):
10
Alexandra
24 de set. de 2025
·
A estadia foi de 4 noites
Great location
Great location
10
Megan
9 de jul. de 2025
·
A estadia foi de 3 noites
Great location. Very well decorated and maintained hotel. It was super close to the station so very easy to get around!
Great location. Very well decorated and maintained hotel. It was super close to the station so very easy to get around!
10
Michael
18 de jun. de 2025
·
A estadia foi de 8 noites
Ember Locke Kensington was the perfect location for our family spring break. Quieter neighborhood to get good rest, close to Earl’s Court tube with three lines for quick connections through the city, a bus stop right in front of the hotel that’ll take you to the museums, and a Sainsbury’s around the corner to load up on groceries/snacks. Would definitely stay again!
Ember Locke Kensington was the perfect location for our family spring break. Quieter neighborhood to get good rest, close to Earl’s Court tube with three lines for quick connections through the city, a bus stop right in front of the hotel that’ll take you to the museums, and a Sainsbury’s around the corner to load up on groceries/snacks. Would definitely stay again!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
As opções no local são populares — os hóspedes gostam do café da manhã, café e pizza do bar/café — embora as experiências variem. Um tema recorrente é o serviço de café da manhã lento ou com poucos funcionários, enquanto a qualidade geral da comida é frequentemente elogiada.
Avaliações dos hóspedes relacionadas
10
Amanda
15 de set. de 2024
·
A estadia foi de 4 noites
Very friendly staff, lovely back garden, and surprisingly excellent pizza
Very friendly staff, lovely back garden, and surprisingly excellent pizza
10
Lily
2 de dez. de 2025
·
A estadia foi de 1 noite
Great staff, lovely room, excellent breakfast. Bed on the firm side.
Great staff, lovely room, excellent breakfast. Bed on the firm side.
10
Anne
11 de ago. de 2025
·
A estadia foi de 3 noites
Had an amazing stay! 10/10. the staff was so kind and helpful, the restaurant was great and the hotel itself was wonderful. Also LOVED the location. The gym was also 10/10! Higly recommend.
Had an amazing stay! 10/10. the staff was so kind and helpful, the restaurant was great and the hotel itself was wonderful. Also LOVED the location. The gym was also 10/10! Higly recommend.
10
melanie
6 de dez. de 2025
·
A estadia foi de 7 noites
Breakfast was amazing def include it!
Breakfast was amazing def include it!
8
Katie
11 de abr. de 2025
·
A estadia foi de 2 noites
It was a beautiful hotel, very trendy and tastefully decorated. The room was clean and comfy and the staff were all friendly and helpful. My only comment would be that it takes a long time for breakfast - I had to wait 20 mins and ask twice for my daughter's croissant and it wasn't that busy. The previous day was a bit slow too. Maybe a buffet style would be better.
It was a beautiful hotel, very trendy and tastefully decorated. The room was clean and comfy and the staff were all friendly and helpful. My only comment would be that it takes a long time for breakfast - I had to wait 20 mins and ask twice for my daughter's croissant and it wasn't that busy. The previous day was a bit slow too. Maybe a buffet style would be better.
10
MONIKA
10 de dez. de 2024
·
A estadia foi de 8 noites
This hotel has all the charm that you wish every other hotel could have. The colours, the plants, the vibrant life that exists within the walls of this hotel - all of it helped to make our stay feel like home away from home. We loved the aesthetic of the whole hotel. Our suite was quite spacious, and we took advantage of all the various sitting nooks to eat, drink coffee, or read. My one complaint was that the hotel seemed quite understaffed - particularly in the dining room/breakfast bar. We had to wait 20 minutes for menus, 30 minutes for our coffees, and another 20 minutes for the bill. This happened both times we opted to stay for the meal. While everything else about this hotel is wonderful, I would say that the food experience is only sub-par. The pastries don't taste all that fresh, and the service for sit-in dining is painfully slow. That being said, every interaction that we had with hotel staff was friendly, helpful, and fun. I would book here again!
This hotel has all the charm that you wish every other hotel could have. The colours, the plants, the vibrant life that exists within the walls of this hotel - all of it helped to make our stay feel like home away from home. We loved the aesthetic of the whole hotel. Our suite was quite spacious, and we took advantage of all the various sitting nooks to eat, drink coffee, or read. My one complaint was that the hotel seemed quite understaffed - particularly in the dining room/breakfast bar. We had to wait 20 minutes for menus, 30 minutes for our coffees, and another 20 minutes for the bill. This happened both times we opted to stay for the meal. While everything else about this hotel is wonderful, I would say that the food experience is only sub-par. The pastries don't taste all that fresh, and the service for sit-in dining is painfully slow. That being said, every interaction that we had with hotel staff was friendly, helpful, and fun. I would book here again!
4
Suzanne
8 de dez. de 2024
·
A estadia foi de 4 noites
The Ember Locke in London is beautifully designed and super stylish, but the service was incredibly disappointing. When we arrived at 10:00 am after an overseas overnight flight, we asked for an early check-in to rest before a gala we were attending at 6:00 pm. The staff assured us they would prioritize cleaning our room and made it seem like they would take care of us. However, after waiting in the lobby for hours, we didn’t receive our keys until 3:55 pm—just five minutes before standard check-in time. It was clear no real effort was made to accommodate us. Additionally, the breakfast experience was equally frustrating. The restaurant often had no staff present, leaving us waiting over 20 minutes on several occasions. One morning, despite arriving at 10:45 am, we were told we missed breakfast service, which ended at 11:00 am, due to the delay in being attended to. We noticed other guests experiencing similar frustrations, making it clear these issues are systemic. While the design is stunning, the lack of service made for an extremely disappointing stay.
The Ember Locke in London is beautifully designed and super stylish, but the service was incredibly disappointing. When we arrived at 10:00 am after an overseas overnight flight, we asked for an early check-in to rest before a gala we were attending at 6:00 pm. The staff assured us they would prioritize cleaning our room and made it seem like they would take care of us. However, after waiting in the lobby for hours, we didn’t receive our keys until 3:55 pm—just five minutes before standard check-in time. It was clear no real effort was made to accommodate us. Additionally, the breakfast experience was equally frustrating. The restaurant often had no staff present, leaving us waiting over 20 minutes on several occasions. One morning, despite arriving at 10:45 am, we were told we missed breakfast service, which ended at 11:00 am, due to the delay in being attended to. We noticed other guests experiencing similar frustrations, making it clear these issues are systemic. While the design is stunning, the lack of service made for an extremely disappointing stay.
8
Mr Oliver H J
18 de nov. de 2025
·
A estadia foi de 1 noite
The room was amazing (besides a little dirt in the bathroom, barely noticeable but a bit weird once had noticed), the check in was easy, amenities great, we were super comfortable and loved the style and atmosphere. Service in the morning was a bit slow for breakfast so we waited a long time for coffee and food but besides that we had a really great time!
The room was amazing (besides a little dirt in the bathroom, barely noticeable but a bit weird once had noticed), the check in was easy, amenities great, we were super comfortable and loved the style and atmosphere. Service in the morning was a bit slow for breakfast so we waited a long time for coffee and food but besides that we had a really great time!
10
Darren
7 de dez. de 2025
·
A estadia foi de 1 noite
Overall our stay was fabulous and the hotel is very unique and quirky. We arrived 3 hours early to drop our bags off and John at the reception allowed us to check in which was much appreciated. In fact his service and friendliness were outstanding during our short stay. Our studio room was lovely and spacious and we loved how it was decorated. We had cocktails at the bar in the evening which was lively and the staff were very helpful. The onsite gym was also very good with plenty of equipment. The only issues during our stay were firstly that there were no towels in the gym and also they seemed under staffed at breakfast. We waited a long time for our coffee and food but the food itself was excellent when it did arrive. We would definitely stay again as the location was also excellent.
Overall our stay was fabulous and the hotel is very unique and quirky. We arrived 3 hours early to drop our bags off and John at the reception allowed us to check in which was much appreciated. In fact his service and friendliness were outstanding during our short stay. Our studio room was lovely and spacious and we loved how it was decorated. We had cocktails at the bar in the evening which was lively and the staff were very helpful. The onsite gym was also very good with plenty of equipment. The only issues during our stay were firstly that there were no towels in the gym and also they seemed under staffed at breakfast. We waited a long time for our coffee and food but the food itself was excellent when it did arrive. We would definitely stay again as the location was also excellent.
10
Lisa
5 de mai. de 2025
·
A estadia foi de 4 noites
Let me start by saying George and John are the absolute best! I left my phone in the Uber and they quickly jumped in to assist. They were helpful with restaurant suggestions, transportation and directions. Every hotel should have a George and John! The Ember Locke was clean and a bit quirky (in the best way) and the coffee shop and restaurant are good as well. The hotel was a good walking distance to restaurants and the tube. Take time to sip a drink in the lovely garden out back! Cheers!
Let me start by saying George and John are the absolute best! I left my phone in the Uber and they quickly jumped in to assist. They were helpful with restaurant suggestions, transportation and directions. Every hotel should have a George and John! The Ember Locke was clean and a bit quirky (in the best way) and the coffee shop and restaurant are good as well. The hotel was a good walking distance to restaurants and the tube. Take time to sip a drink in the lovely garden out back! Cheers!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
NATALIA
11 de abr. de 2026
·
A estadia foi de 5 noites
Eu classificaria minha hospedagem como decepcionante. O hotel não tem limpeza nos quartos só acima de 7 noites, não tem limpeza do chão, retirada do lixo (banheiro e cozinha), papel higiênico você precisa ir na recepção pedir, enfim, reservar um apartamento é melhor do que isso. No meu quarto a descarga não tinha força pra descer um papel, algo que reclamei, mas não foi consertado, também quando eu cheguei tinha luz queimada, num quarto que já é escuro e também não tinha sabonete no suporte do banheiro, o que demonstra uma falta de cuidado antes de entregar o quarto ao hóspede. O café da manhã é excelente, um dos melhores que já comi em hotel, não tem buffet é a la carte, o problema é que demora bastante, teve um dia que esperei mais de 40min, fora que eles são bem desorganizados, para um turista que tem os horários todo organizado gera uma experiência péssima. Não ficaria de novo e não indicaria.
Eu classificaria minha hospedagem como decepcionante. O hotel não tem limpeza nos quartos só acima de 7 noites, não tem limpeza do chão, retirada do lixo (banheiro e cozinha), papel higiênico você precisa ir na recepção pedir, enfim, reservar um apartamento é melhor do que isso. No meu quarto a descarga não tinha força pra descer um papel, algo que reclamei, mas não foi consertado, também quando eu cheguei tinha luz queimada, num quarto que já é escuro e também não tinha sabonete no suporte do banheiro, o que demonstra uma falta de cuidado antes de entregar o quarto ao hóspede. O café da manhã é excelente, um dos melhores que já comi em hotel, não tem buffet é a la carte, o problema é que demora bastante, teve um dia que esperei mais de 40min, fora que eles são bem desorganizados, para um turista que tem os horários todo organizado gera uma experiência péssima. Não ficaria de novo e não indicaria.
4
Gabriele
27 de nov. de 2025
·
A estadia foi de 7 noites
quarto escuro, banheiro antigo e com mofo, equipe de limpeza nunca encheu as amenities e uma vez deixou a minha porta aberta depois da limpeza e eu só vi quando voltei no final do dia
quarto escuro, banheiro antigo e com mofo, equipe de limpeza nunca encheu as amenities e uma vez deixou a minha porta aberta depois da limpeza e eu só vi quando voltei no final do dia
10
Vagner
12 de jun. de 2025
·
A estadia foi de 7 noites
Perfeito
Perfeito
10
camila
5 de jun. de 2025
·
A estadia foi de 10 noites
Incrível! O lugar é ótimo, o atendimento excelente. O quarto amplo e bem equipado, O bar, restaurante muito bom com pizzas gostosas. cafeteria tem um café e chocolate quente muito bons. Único ponto negativo é a demora em arrumar o quarto
Incrível! O lugar é ótimo, o atendimento excelente. O quarto amplo e bem equipado, O bar, restaurante muito bom com pizzas gostosas. cafeteria tem um café e chocolate quente muito bons. Único ponto negativo é a demora em arrumar o quarto
10
Perla
29 de abr. de 2025
·
A estadia foi de 10 noites
Hotel excelente, ótimo atendimento. Equipe excelente. Estávamos em três pessoas e o quarto nos acomodou bem. A cozinha e a máquina de lavar foram muito úteis. Bairro agradável e localização conveniente, próximos a restaurantes e ao metro, com uma linha que segue diretamente ao aeroporto, sem necessidade de baldeação. A única sugestão de melhoria: limpeza do quarto ser feita 2x por semana.
Hotel excelente, ótimo atendimento. Equipe excelente. Estávamos em três pessoas e o quarto nos acomodou bem. A cozinha e a máquina de lavar foram muito úteis. Bairro agradável e localização conveniente, próximos a restaurantes e ao metro, com uma linha que segue diretamente ao aeroporto, sem necessidade de baldeação. A única sugestão de melhoria: limpeza do quarto ser feita 2x por semana.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-04: 225.77617063293457USD
- 2026-09-05: 261.2432099700928USD
- 2026-09-06: 157.84920990600585USD
- 2026-09-07: 225.92430513305663USD
- 2026-09-08: 317.5053807128906USD
- 2026-09-09: 306.51564030151366USD
- 2026-09-10: 291.8626767150879USD
- 2026-09-11: 292.06985944519045USD
- 2026-09-12: 357.8010482971191USD
- 2026-09-13: 192.94053450012206USD
- 2026-09-14: 301.16890459594725USD
- 2026-09-15: 357.47894126586914USD
- 2026-09-16: 357.47894126586914USD
- 2026-09-17: 295.52591761169435USD
- 2026-09-18: 283.91916572875976USD
- 2026-09-19: 289.29485845947266USD
- 2026-09-20: 163.63457188415526USD
- 2026-09-21: 251.56700913085936USD
- 2026-09-22: 339.4848260925293USD
- 2026-09-23: 364.8569219055176USD
- 2026-09-24: 416.4275406494141USD
- 2026-09-25: 328.4950856811523USD
- 2026-09-26: 357.8010482971191USD
- 2026-09-27: 131.42431179809572USD
- 2026-09-28: 232.08355653381346USD
- 2026-09-29: 289.29485845947266USD
- 2026-09-30: 295.94590080566405USD
- 2026-10-01: 280.1086764099121USD
- 2026-10-02: 295.32903110656736USD
- 2026-10-03: 310.20395720214844USD
- 2026-10-04: 157.59093592529297USD
- 2026-10-05: 209.2850030395508USD
- 2026-10-06: 298.24034631347655USD
- 2026-10-07: 312.6731372680664USD
- 2026-10-08: 269.37485301208494USD
- 2026-10-09: 266.356357824707USD
- 2026-10-10: 305.5866762512207USD
- 2026-10-11: 161.16214877319337USD
- 2026-10-12: 247.73569698181151USD
- 2026-10-13: 301.84856177368164USD
- 2026-10-14: 314.00246674804686USD
- 2026-10-15: 280.65919659729USD
- 2026-10-16: 299.00999356079103USD
- 2026-10-17: 339.95186002197266USD
- 2026-10-18: 171.6216070159912USD
- 2026-10-19: 193.29179349365234USD
- 2026-10-20: 247.19596922302244USD
- 2026-10-21: 247.19596922302244USD
- 2026-10-22: 234.47997188415528USD
- 2026-10-23: 207.25602646484376USD
- 2026-10-24: 277.04302415771485USD
- 2026-10-25: 164.07768171081543USD
- 2026-10-26: 188.8512496368408USD
- 2026-10-27: 233.16302977294922USD
- 2026-10-28: 234.24248529052736USD
- 2026-10-29: 220.53824529113768USD
- 2026-10-30: 204.96386703796387USD
- 2026-10-31: 243.87076703796387USD
- 2026-11-01: 145.72689360809326USD
- 2026-11-02: 177.03118336486816USD
- 2026-11-03: 221.6215995513916USD
- 2026-11-04: 240.54051420898438USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Os clientes deverão contactar este alojamento antecipadamente para reservar estacionamento no local
- Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e sistema de segurança.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Tarifa de pequeno-almoço preparado no momento: 18 GBP por pessoa (valor aproximado)
- Tarifa de estacionamento: 40 GBP por noite
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
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Wi-fi gratuito
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