Name: KOKO HOTEL Ginza-1chome
Address: Chuo-ku Ginza1-9-5, Tokio, Tokio (prefectura), JP
Price range: 113 US$–340 US$ per night
Rating: 8.2

Opiniones de los huéspedes

El HOTEL KOKO Ginza-1chome recibe muchos elogios por su ubicación céntrica y accesible a pie en Ginza, así como por sus habitaciones generalmente limpias y funcionales. Sin embargo, las críticas constantes se centran en el tamaño muy reducido de las habitaciones, momentos de aglomeración en el vestíbulo y la limitada oferta de servicios en el hotel, como lavandería y restauración.

Muchos huéspedes destacan la amabilidad y cortesía del personal, así como un registro de entrada fluido, aunque algunos mencionan experiencias caóticas en la recepción, falta de flexibilidad con las políticas o un apoyo limitado en inglés. En cuanto a las habitaciones, el espacio de almacenamiento es escaso, las camas individuales pueden estar juntas y la comodidad de las camas y almohadas es variable, con ralentizaciones ocasionales del Wi-Fi y televisores básicos. Las instalaciones son sencillas: una práctica estación de comodidades en el vestíbulo, dos lavadoras-secadoras de uso compartido que suelen estar ocupadas y una sala en los pisos superiores con bebidas y tortitas de autoservicio; de lo contrario, no hay restaurante y el desayuno no se ofrece habitualmente. Una base práctica y bien ubicada, sin lujos innecesarios.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones son básicas: una útil estación de comodidades en el vestíbulo y una pequeña sala en los pisos superiores con bebidas y tortitas de autoservicio. No hay restaurante en el hotel y las dos lavadoras-secadoras de uso compartido suelen estar ocupadas.

Reseñas de huéspedes relacionadas

8

Maria Rosa

10 dic 2025

·

Se alojó 4 noches

Clean room. Generous amenities. Polite staff

10

Toni

23 nov 2025

·

Se alojó 2 noches

Everyone was friendly and check in was easy. I loved the amenities in the lobby. I had forgotten my toothbrush and I was able to pick one up at the amenities stand. Location was the best! Across the street from a convenience store and near lots of restaurants and shops. Would stay again!

10

Daniel

7 abr 2025

·

Se alojó 6 noches

Great area to stay in. Right next to a Seven Eleven, Tokyo station, and 10 minute walk from other stations. Staff is great, rooms are small, especially for Texas sized guests, but manage if you played Tetris as a kid. One negative, is that they have combo washer/dryer machines. First cycle does not dry clothes enough, have to use the "dry more" option 2 additional times. Takes 3 hours total to complete one load to completely dry. Not the worst, just something you have to plan for.

6

Randolph

14 jul 2025

·

Se alojó 2 noches

Modern hotel without any dining facilities in the heart of the Ginza. Tiny but efficient rooms. Clinical, impersonal, charmless but ok for basic accommodation in Tokyo. The only food available is an ice cream vending machine in the lobby.

10

Dustin

30 sept 2025

·

Se alojó 4 noches

Great hotel at a great location. Only a few blocks away from Tokyo train station as well as the metro lines that take you to either Narita or Haneda airport. Super convenient. The premium floor and its amenities were worth paying extra. The only minor issue I had was with laundry. They only have two machines and they are used by guests almost 24 hours a day, so if you need to do laundry, it will be very difficult at this hotel. But other than that, it is a great hotel at a great location.

6

Jarret

21 may 2025

·

Se alojó 8 noches

The lobby area was pretty nice but often crowded and full of held bags. There was basically no amenities, two uninteresting vending machines and only two clothes washing machines for the whole building. These machines would almost always be full and your clothes would never be fully dry so you needed the extra dry option. But if you were just a couple late the staff might remove them so others could use them leaving you with damp clothes. Staff was also clearly burnt out on dealing with foreigners because they were not very welcoming unlike my four other stays in Japan.

8

gloria

22 jul 2025

·

Se alojó 3 noches

Except for nightmare washer/ dryer combo and elevator needing room card key to go to the floor,youiisgood.

6

Massimiliano

12 sept 2025

·

Se alojó 6 noches

The hotel is situated in between the Ginza-Itchome metro station and the Kyobashi metro station. It is approx 15-20 mins walk to Tokyo Shinkansen station. It is located near Ginza 2 for reference. Recommended however; the laundry facilities will wait hours of time as there are only two combination washer / dryers and loads of people wanting to use them there is a private coin laundry 10mins walk from there. Also, the housekeeping staff did not wash our tea/coffee cups once in five days. Last note, limited English. Use will need to speak Japanese or use Google.

8

Sau Hing

25 nov 2025

·

Se alojó 1 noche

Executive floor, with self serviced coffees and Pancakes in the morning. Amenities in room are good.

8

Hiromi

11 sept 2025

·

Se alojó 2 noches

今回プレミアムフロアに2泊させて頂きました。スタッフの方も感じ良く、概ね快適な滞在となりました。プレミアムフロアはドリンクやスナックが置いてあり、好感触。パンケーキマシンやジュースの材料が無くなっていたりしましたが、電話をすればスタッフが入れに来てくれました。ただ一つ、私の泊まったダブルのお部屋の洗面所が兎に角使いにくい。洗面台のすぐ上にコップを置く棚が設置してあるせいで、蛇口の温度を調整するとレバーも邪魔だし、棚との間に顔を入れるスペースがないので、洗面所で顔を洗うことはできませんでした。改善を希望します。その他はとても快適に過ごせました。

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Limpieza

En las reseñas se describe con frecuencia el hotel y las habitaciones como limpios o impecables. Varios huéspedes mencionan algunos problemas, como olores en el baño o presencia de pelo, toallas manchadas y que el servicio de limpieza es limitado a menos que se solicite o programe.

Reseñas de huéspedes relacionadas

10

Simone

27 nov 2025

·

Se alojó 1 noche

Perfect stay, the room was spotless and spacious, right in the heart of the shopping, very convenient, and calm

8

Brendon

22 oct 2025

·

Se alojó 1 noche

Great location. We stayed on the 12th floor, the premium floor. The room was Tokyo tiny. The room was not so clean and there was hair all over. The bed was not comfortable and the things they tried to pass off as pillows were a joke.

6

Kerry

13 oct 2025

·

Se alojó 6 noches

The room was very small, similar to an inside cabin of a cruiseship. The bed and pillows were not uncomfortable. Towels can be changed everyday but housekeeping only after 3rd night. Keep expectations to a minimum and you won’t be disappointed.

10

Brett

28 nov 2025

·

Se alojó 2 noches

The room was very clean. Check-in was smooth. They were able to store my bags without issue since I arrived early when I was departing late both at check-in and checkout bags were stored efficiently. The location of the hotel was within walking distance of many shopping areas and local restaurants Close enough yet far enough to be quiet.

6

Lorraine

17 nov 2025

·

Se alojó 3 noches

Very tiny room, no room cleaning even for 3 night stay

8

Jennifer

22 jun 2025

·

Se alojó 5 noches

Great location, across the street from 7/11 and walking distance to several subway lines and Tokyo station. Hotel was clean, rooms were small but you don't spend a lot of time in them anyway. Don't forget to put the "clean my room" magnet on the door every day before you leave, we forgot a couple times and had no clean towels or mugs. Front desk was very accommodating for ordering taxis, keeping luggage after checkout, and answering any questions we had. We noticed the desk isn't staffed early in the morning so keep that in mind.

10

Nobutaka

6 dic 2025

·

Se alojó 1 noche

清潔感あり

10

Joseph Pet

13 nov 2025

·

Se alojó 4 noches

Clean room

6

Richard

20 abr 2025

·

Se alojó 2 noches

There was a dried blood on the side of the tub. Someone had just placed a floor towel over it to cover it up.

6

Bo

4 nov 2024

·

Se alojó 3 noches

The bathroom smells, which is rare in Japan. The room is rather small, normal in tokyo. It is a basic 2 star hotel.

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Habitaciones

Las habitaciones son muy pequeñas y con poco espacio de almacenamiento, y las camas individuales a veces están directamente juntas. La comodidad de las camas y almohadas es variable y las instalaciones son sencillas (televisor básico, Wi-Fi ocasionalmente lento).

Reseñas de huéspedes relacionadas

6

Sasha

8 abr 2025

·

Se alojó 1 noche

This property is conveniently located 5-10 min walk from multiple stations and subway lines. The room was average size - small with minimal space around the bed. The bed was very firm and the pillows were flat making for the most uncomfortable sleep of our trip unfortunately. You get two very flat pillows, which for a side sleeper was not good. I woke up with a ton of neck and shoulder pain. The bathroom was slightly larger than others we had, but still small compared to what you see in the states. No additional amenities. Staff were curt which was a surprise as every other hotel had the most polite and nice staff.

10

Yi

10 ene 2026

·

Se alojó 5 noches

In a very good location close to subway, Tokyo station, and Giza. The room is clean and organized. The space in the room is limited. We had two people but the space we had was just fitting one suitcase that could be opened. The second suitcase had to be closed to leave room to walk. Other than that it was a nice and pleasant stay.

10

SEE PENG

6 nov 2024

·

Se alojó 8 noches

Great location and clean room. Internet speed could be faster. Need to work and do calls through hotel wifi.

8

Chan

13 dic 2024

·

Se alojó 11 noches

Good property. Only issue was wifi was not great. Wifi was OK most of the time, but there were times when latency was high - delayed response and slow at times.

8

Ching

20 nov 2025

·

Se alojó 13 noches

All good. The room is simply too small for 2 people. No place in the room to sit or chill. Not even enough room to fully open two small luggage and leave them open. Wish had put the square footage for the 2 twin bed room. They did for others.

6

Sarah

6 jul 2025

·

Se alojó 7 noches

Location was excellent, easy walking access to a number of metro lines and Tokyo station. 711 almost opposite the hotel and other shops and restaurants nearby. Room however was tiny. Twin beds but impossible for the person in the bed nearest the window to get in or out without climbing across the other bed. No storage space except under the bed, little seat would be better replaced with shelves or drawers. Room description did not include area, would book a larger room another time.

8

Mixael Padilla

26 ago 2025

·

Se alojó 6 noches

Great location only bad thing is the rooms are TINY

8

Jeremy

11 nov 2025

·

Se alojó 9 noches

The hotel was clean, in a good location, and the staff were friendly and helpful. We shared a tiny room with 2 single beds. Space was very limited. There was no wardrobe space, only a few hooks on the wall. There was no room for my friend to walk past my bed without having to sit on the end of the bed. The bathroom was great. Excellent facilities and fantastic water pressure in the shower. The hotel was a great base, just don't plan to spend a lot of time in the room.

8

Jennifer

30 mar 2025

·

Se alojó 3 noches

Nice hotel in a good location. The bed was NOT comfortable and the pillow was the worst I’ve ever had at a hotel. Overall nice location and staff make up for it a bit, but probably won’t stay here again.

10

roberto

20 jul 2025

·

Se alojó 1 noche

Every was great , amenities are excellent . Only complaint is about bey to Small and pillow are really bad . Tv option for English speakers guests are almost none . Control remote ata in Japanese . If you like to Watch any tv ? Forget about it .!

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Servicio

La mayoría de los huéspedes encuentran al personal amable, servicial y eficiente, con un registro de entrada fluido y ayuda con el equipaje. Una minoría informa de momentos caóticos o de aglomeraciones en la recepción, políticas inflexibles o un apoyo limitado en inglés.

Reseñas de huéspedes relacionadas

6

Wai Keong

10 feb 2026

·

Se alojó 2 noches

Check in was so chaotic, they had so many trainees at reception. They failed to understand we booked a room under 2 diff names and we wanted to combine the bookings. Took 3 receptionists and finally the manager to understand. Very poorly trained staff. Lobby was full of people and luggages as well.

10

Christopher

5 oct 2025

·

Se alojó 1 noche

The room was so clean and the staff was very helpful and accommodating. Check in was a breeze.

2

Tommy

25 nov 2025

·

Se alojó 3 noches

Evening male staff on the 24th of Nov was very rude, its a family trip and we booked two separate rooms, while the room was not clean since we didn't put the clean tagged at the door. We only asked for clean towel, the female staff was nice to provide us with the towel, but male staff was very rude said that, we didn't put the tagged and this is Japan rule, the overall response from this male staff really disappointing.

10

Calvin

19 nov 2025

·

Se alojó 2 noches

Hotel was typical, smaller style of hotel in Japan but very nice. Room came with a tub as well as plentiful amenities in the lobby. But more importantly the staff were amazing. It is a very busy hotel with many tourists constantly coming in and out and the patience of the front desk staff were always helpful, encouraging and efficient. Great English as well.

10

Dean

4 sept 2025

·

Se alojó 3 noches

Staff were polite and assisted us with the option of forwarding our luggage to the next hotel on our journey.

10

Ara

25 nov 2025

·

Se alojó 4 noches

Very hospitable staff.

6

Gerald

7 oct 2025

·

Se alojó 1 noche

Staff at reception are very unpleasant, or at least should learn to smile! Room is very clean although a little small (in line with Japanese standards). Very quiet area near most high end shops (if shopping is your thing!).

10

Dulce

9 nov 2025

·

Se alojó 10 noches

The staff, amenities and location made our trip to Tokyo wonderful. Location is walking distance to subways, restaurant options and shops. The staff are all very professional, from the front desk to housekeeping.

10

Scott

24 feb 2026

·

Se alojó 6 noches

We had an amazing stay at Hotel Koko Ginza and would happily come back. The location is perfect—right in the middle of Ginza, close to shops, restaurants, and public transport, which made getting around super easy. The room was clean, modern, and really well laid out. The bed was super comfortable, and everything felt fresh and well cared for. It was a great place to be based after a busy day exploring Tokyo. The staff were lovely—friendly, helpful, and always happy to assist with anything we needed. Check‑in was easy, and the overall vibe of the hotel was calm and welcoming. All in all, Hotel Koko Ginza is a great choice if you want a stylish, comfortable place to stay in a fantastic location. Highly recommend!

2

Jason

25 abr 2025

·

Se alojó 5 noches

Staff was mean, went to Tokyo Osaka and Kyoto and haven’t met staff this mean anywhere in Japan. Rooms were small and bed was small. Overpriced for what it is you can get a better hotel down the street for the same price. Would not recommend to anyone

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Ubicación

Excelente ubicación en Ginza, cerca de varias líneas de metro y a unos 10–15 minutos a pie de la estación de Tokio. Céntrico pero generalmente tranquilo, con tiendas de conveniencia y centros comerciales cerca.

Reseñas de huéspedes relacionadas

10

Miguel

1 sept 2025

·

Se alojó 14 noches

A lot of shopping that is around the area and 3 really close convenience stores that come in really handy. Great service and hospitality overall, only thing I’d point out is that the tv in the room is a little outdated so you’d have to give up on watching Netflix and such streaming services. Not really a down side but something others might care about. Really close to trains and stations with Tokyo stations being the main hub of everything traveling. Great location overall and hotel to stay at.

10

Emese

4 nov 2025

·

Se alojó 5 noches

Clean room, great staff, exceptional location

10

Emilia

5 nov 2025

·

Se alojó 2 noches

The hotel has a perfect location for shopping ! The rooms are small but clean and of course safe. It is close to both Ginza station and Tokyo station.

10

Barbara

5 nov 2025

·

Se alojó 4 noches

I am a solo traveller - small but just enough for 1 person. Expected in Tokyo. Clean room. Good supply of toiletries. Friendly and professional staff. Location is okay. Mid way between 2 metro stations. Quiet area of GINZA. Not too much options for a foodie. If you are looking for diverse selection of Japanese cuisine, this may not be the area for you. But good hotel price. SHIBUYA and SHINJUKU are both 15-20 min train ride. Walk to a train station is about 10 minutes minimum. For a first time in Tokyo, without children. I recommend this place for the value and location. However, if you want more energy… pick within SHIBUYA and SHINJUKU Some of the train lines closes at 11:45 pm. So if you plan of staying out late, expect to ride a cab

10

Lynne

16 oct 2025

·

Se alojó 3 noches

Great price for this area in Tokyo. Very safe area and although was busy, wasn’t crowded like other areas are. Close to transport links and is walkable from Tokyo Station with luggage, about 15 minutes, I deliberately chose this area as I wanted to use the airport bus and not have to negotiate stairs on transport with a large case and hand luggage. There is a convenience store across the street and fast food options close by. There is an area in the hotel to sit and eat own food, also different vending machine’s. Everything was very clean and modern. Room was small but functional, as it is in many Japanese hotels that charge a greater price. I didn’t need to store my luggage on departure day on this trip but there was luggage everywhere in the reception area, although it was chained together, it was in the open.

10

Brett

28 nov 2025

·

Se alojó 2 noches

The room was very clean. Check-in was smooth. They were able to store my bags without issue since I arrived early when I was departing late both at check-in and checkout bags were stored efficiently. The location of the hotel was within walking distance of many shopping areas and local restaurants Close enough yet far enough to be quiet.

10

Gabriela

25 nov 2025

·

Se alojó 4 noches

Great location & amazing staff. Minutes from shopping stores and has everything you need in case you forget any personal items and has washer and dryer. It even has a 7-11 right in front of the hotel for any needs.

10

B A M VAN BEEK

16 sept 2025

·

Se alojó 9 noches

Fantastic location, within 800meters of Tokyo Main Station. Easy walking distance to many department stores and large selection of restaurants . Hotel offers many facilities,, would highly recommend Koko Hotel Ginza. Staff extremely helpful

10

Madeline

13 nov 2025

·

Se alojó 1 noche

Close to train station.

10

Scott

24 feb 2026

·

Se alojó 6 noches

We had an amazing stay at Hotel Koko Ginza and would happily come back. The location is perfect—right in the middle of Ginza, close to shops, restaurants, and public transport, which made getting around super easy. The room was clean, modern, and really well laid out. The bed was super comfortable, and everything felt fresh and well cared for. It was a great place to be based after a busy day exploring Tokyo. The staff were lovely—friendly, helpful, and always happy to assist with anything we needed. Check‑in was easy, and the overall vibe of the hotel was calm and welcoming. All in all, Hotel Koko Ginza is a great choice if you want a stylish, comfortable place to stay in a fantastic location. Highly recommend!

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Comida

No hay servicio regular de restauración ni desayuno en el hotel. Los huéspedes de los pisos superiores mencionan tortitas y bebidas sencillas de autoservicio; la mayoría de las comidas se realizan en restaurantes cercanos y tiendas de conveniencia.

Reseñas de huéspedes relacionadas

10

Miguel

1 sept 2025

·

Se alojó 14 noches

A lot of shopping that is around the area and 3 really close convenience stores that come in really handy. Great service and hospitality overall, only thing I’d point out is that the tv in the room is a little outdated so you’d have to give up on watching Netflix and such streaming services. Not really a down side but something others might care about. Really close to trains and stations with Tokyo stations being the main hub of everything traveling. Great location overall and hotel to stay at.

8

Fernando

11 feb 2025

·

Se alojó 3 noches

Hotel bien situado y conveniente muy cerca de la zona comercial de Ginza y la estación de Tokyo. Ideal para una primera aproximación a esa zona de la ciudad. Las habitaciones son pequeñas, especialmente porque las camas, aún siendo dobles, tienen un lateral pegado a la pared, pero es lo habitual en hoteles de esta categoría en Ginza. El hotel no ofrece desayuno pero dispone de máquinas de vending, microondas, máquina de hielo, etc en la planta baja. La entrada es estrictamente a las 15:00 lo que resulta inconveniente cuando llegas antes de esa hora tras un largo viaje y en especial porque a las 15:00 se forma una larga cola con todos los huéspedes que han estado esperando.

10

Vi

27 ene 2025

·

Se alojó 2 noches

It's about a 13-15 minute walk from Tokyo Station. Convenient enough. There was a police station just down the street so seemed safe. There was shopping so by including a 7-11 just down the block for quick eats as there is no restaurant onsite. Price was really good. The room was just the right size for me as I was traveling solo. Nice bathroom and I found the bed comfortable compared to harder beds I've had in Japan. Nice amenities to take for your stay, both in the lobby and in the room. I would come back again.

6

Randolph

14 jul 2025

·

Se alojó 2 noches

Modern hotel without any dining facilities in the heart of the Ginza. Tiny but efficient rooms. Clinical, impersonal, charmless but ok for basic accommodation in Tokyo. The only food available is an ice cream vending machine in the lobby.

8

Abhishek

14 abr 2025

·

Se alojó 1 noche

Great location with lot of eateries and shopping options. 5 mins walk to Metro station.Superior room was spacious enough for two with lounge access and complimentary coffee, juice and pancakes 😊 Smooth checkin and cooperative staff.

10

Jonathan

12 ago 2025

·

Se alojó 3 noches

Great stay for families, couples, etc. Location in upscale neighborhood. Walkable to train, restaurants, convenient stores. Room is a bit small but standard for Japanese culture. Loved the biday. No amenities like breakfast or spa but would highly recommend.

8

Peter

18 feb 2026

·

Se alojó 1 noche

Nice room, and good placement in walking distance to several metro stations and Tokyo station. My second visit and had upgraded my room to “Executive level” with breakfast included. The room was nicer, but not bigger, the my previous room from my first stay. The breakfast consisted of pancakes baked by a machine you operate your self with your choice of toppings, 2 types of juice or/and several varieties of the, quite disappointing

8

Sau Hing

25 nov 2025

·

Se alojó 1 noche

Executive floor, with self serviced coffees and Pancakes in the morning. Amenities in room are good.

8

Andrea

5 oct 2025

·

Se alojó 5 noches

Convenient location to metro and JR lines, walkable distance to Ginza if you’re looking for shopping/tourist district. Would recommend going further afield via metro/JR lines to see less touristy areas. Hotel itself is decent and clean, with friendly English-speaking staff. There’s laundry and basic vending machines. However, no breakfast available if that’s important to you. And very small rooms, if you’re used to more space.

8

Hiromi

11 sept 2025

·

Se alojó 2 noches

今回プレミアムフロアに2泊させて頂きました。スタッフの方も感じ良く、概ね快適な滞在となりました。プレミアムフロアはドリンクやスナックが置いてあり、好感触。パンケーキマシンやジュースの材料が無くなっていたりしましたが、電話をすればスタッフが入れに来てくれました。ただ一つ、私の泊まったダブルのお部屋の洗面所が兎に角使いにくい。洗面台のすぐ上にコップを置く棚が設置してあるせいで、蛇口の温度を調整するとレバーも邪魔だし、棚との間に顔を入れるスペースがないので、洗面所で顔を洗うことはできませんでした。改善を希望します。その他はとても快適に過ごせました。

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	107 US$
febrero	121 US$
marzo	132 US$
abril	151 US$
mayo	135 US$
junio	92 US$
julio	96 US$
agosto	77 US$
septiembre	102 US$
octubre	163 US$
noviembre	174 US$
diciembre	146 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $263	21 $249	22 $308	23 $213	24 $222
25 $117	26 $146	27 $220	28 $211	29 $277	30 $202	31 $219

DO	LU	MA	MI	JU	VI	SA
1 $126	2 $156	3 $113	4 $136	5 $158	6 $225	7 $278
8 $134	9 $146	10 $148	11 $170	12 $190	13 $203	14 $285
15 $133	16 $137	17 $194	18 $185	19 $175	20 $207	21 $340
22 $226	23 $151	24 $139	25 $146	26 $147	27 $192	28 $211
29 $122	30 $121

KOKO HOTEL Ginza-1chome

Precios para KOKO HOTEL Ginza-1chome

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación superior con 2 camas individuales, no fumadores (Premium Floor)

Habitación superior con 2 camas individuales, no fumadores (with Beauty Device)

Habitación superior con 2 camas individuales, no fumadores

Habitación con 2 camas individuales, no fumadores (Universal)

Habitación estándar con 2 camas individuales, no fumadores

Habitación familiar con 2 camas individuales, no fumadores (with Facial Massager)

Habitación estándar doble, no fumadores (with facial beauty device)

Habitación doble, solo para mujeres

Habitación estándar doble

Habitación estándar doble, 1 cama individual grande, planta ejecutiva

Habitación doble, no fumadores

Reseñas de los huéspedes sobre KOKO HOTEL Ginza-1chome

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

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