Name: SureStay Plus Hotel by Best Western Susanville
Address: 2785 Main St, Susanville, California, United States of America, Susanville, California, United States of America
Rating: 7.8

Guest reviews

7.8

Good

Based on 817 verified reviews

Who stays here?

Business

17%

Couple

35%

Family

34%

Group

6%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At SureStay Plus Hotel by Best Western Susanville, guests often praise the friendly staff, clean if modest rooms, and the popular breakfast vouchers next door, while noting the property's age, uneven maintenance, and some noise from neighbors or equipment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Jerry

16 Feb 2026

·

Stayed 1 night

Was one of the best experiences we have ever had at a motel thank you

10

John

7 Feb 2026

·

Stayed 5 nights

Great service

10

John

22 Jan 2026

·

Stayed 1 night

The young lady that checked us in was great! The room was clean, the hotel is nice. Definitely staying here again

10

Spencer

14 Jan 2026

·

Stayed 1 night

We didn't have time for breakfast, the place was clean pretty quiet actually and the room was spacious

8

Mona

6 Jan 2026

·

Stayed 1 night

Breakfast is good because they givw you vouchers for the restaurant next door! We stay here often on our way to NV and the hotel needs some upkeep but its always clean and has a big parking lot which is great since we're usually pulling a cargo trailer

2785 Main St, Susanville, California, United States of America

Location

Located in Susanville, Surestay Plus Hotel by Best Western Susanville is within a 5-minute drive of Lassen County Fairgrounds and Lassen County Chamber of Commerce. This hotel is 31.1 mi (50 km) from Lake Almanor and 1.3 mi (2.1 km) from Lassen Historical Museum.

Lassen County Fairgrounds(0.4 Miles)

Roop's Fort(1.5 Miles)

Lassen County Chamber of Commerce(1.5 Miles)

Lassen Historical Museum(1.5 Miles)

Diamond Mountain Casino(2.1 Miles)

Susanville Ranch Park(2.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 02:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

A complimentary full breakfast is served daily from 6 AM to 9:30 AM.

Yes, pets are allowed in specific rooms only, with a pet fee of USD 20.00 per pet, per day, and a pet deposit of USD 75.00 per stay. Service animals are exempt from fees.

Check-in is from 3:00 PM to 2:00 AM, and check-out is by 11:00 AM. Late check-out is available for a fee of USD 15.00, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The hotel is located in Susanville, within a 5-minute drive of Lassen County Fairgrounds and Lassen County Chamber of Commerce. It is approximately 31.1 miles from Lake Almanor and 1.3 miles from Lassen Historical Museum.

Yes, there is an outdoor swimming pool, which is seasonal and open from May to September.

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cribs are available upon request at no additional charge. However, information about extra beds is not specified.

SureStay Plus Hotel by Best Western Susanville

Amenities

Property description

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Guest reviews