Sunday Hotel Naala Tulum
43 USD
/natt
Gj.snitt. for september
Velg datoer for å se priser og tilgjengelighet
43 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Sunday Hotel Naala Tulum er prisen per natt i gjennomsnitt 33 USD i den billigste måneden (mai) og 74 USD i den dyreste måneden (januar), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 74 USD |
| februar | 52 USD |
| mars | 42 USD |
| april | 43 USD |
| mai | 33 USD |
| juni | 34 USD |
| juli | 36 USD |
| august | 39 USD |
| september | 43 USD |
| oktober | 41 USD |
| november | 71 USD |
| desember | 67 USD |
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sep · 43 USD
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Dyreste: januar (ca. 74 USD)
Billigste: mai (ca. 33 USD)
Om denne eiendommen
Nyt rekreasjonsfasiliteter som et utendørsbasseng og sykkelutleie. Dette hotellet har dessuten wi-fi (inkludert), tur-/billettassistanse og bankettsal.
Fasiliteter
Nyt rekreasjonsfasiliteter som et utendørsbasseng og sykkelutleie. Dette hotellet har dessuten wi-fi (inkludert), tur-/billettassistanse og bankettsal.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet en døgnåpen resepsjon, et flerspråklig personale og bagasjeoppbevaring. Gjestene tilbys flyplasstransport på forespørsel, mot et tillegg, og ubetjent parkering (mot et tillegg) er tilgjengelig i nærheten.
Servering
Ta deg et måltid i restauranten eller bli på rommet og benytt deg av dette hotellets romservice (døgnet rundt). Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Frokost tilbys daglig fra kl. 07.00 til kl. 11.00 mot et tillegg.
Rom
Føl deg som hjemme i et av de 95 aircondition-avkjølte gjesterommene som også har minibar og Flatskjerm-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med digital-TV. Rommene har privat bad med dusj, toalettartikler (inkludert) og hårføner. Rommet har telefon, samt safe og skrivebord.
Beliggenhet
Velger du Sunday Hotel Naala Tulum i Tulum (Zama) som overnattingssted, vil du bare ha 15 minutter å kjøre til Maya-ruinene i Tulum og Tulum strand. Dette hotellet ligger 10,9 mi (17,5 km) unna Xel-Há-parken og 2,8 mi (4,6 km) unna Playa Paraíso.
Hva finnes i nærheten
Hunab livsstilssenter(0.2 miles)
Jaguarparken(0.2 miles)
Dos Aguas Park(1.1 miles)
Inngang til Parque Jaguar(1.4 miles)
Tulum nasjonalpark(1.4 miles)
Jaguar utsiktspunkt Tulum(1.4 miles)
Tulum sykehus(1.5 miles)
Cenote Calavera(1.6 miles)
Tulum-tårnet(1.7 miles)
SFER IK(1.9 miles)
Playa Ruinas(2.1 miles)
Temple of Doom(2.2 miles)
Maya-ruinene i Tulum(2.2 miles)
Las Palmas offentlige strand(2.3 miles)
Holistika Art Walk(2.4 miles)
Tulum int. lufthavn (TQO)(27.8 miles)
Cancun, Quintana Roo (CUN-Cancun internasjonale flyplass)(73.2 miles)
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Romservice
Turistinformasjon
Beliggenhet
Av. Cobá Sur, Región 014, Súper manzana 001, manzana 004, Lote 001, Zama, Tulum, Tulum, Delstaten Quintana Roo, Mexico
Hunab livsstilssenter (0.2 miles)
Jaguarparken (0.2 miles)
Dos Aguas Park (1.1 miles)
Inngang til Parque Jaguar (1.4 miles)
Tulum nasjonalpark (1.4 miles)
Jaguar utsiktspunkt Tulum (1.4 miles)
Romalternativer
Standard Double with Balcony
Romdetaljer
1 Stor Dobbeltseng
Sover 2
452 ft²
Utsikt mot hageBalkongKlimaanleggOppvarmingsafe-boksUteplassEvighetsbasseng
Comfort Suite with View
Romdetaljer
2 Dobbeltsenger
Sover 3
388 ft²
Utsikt mot hageBalkongKlimaanleggOppvarmingsafe-boksUteplassEvighetsbasseng
9
Deluxe Suite Room
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
344 ft²
Utsikt mot hageBalkongKlimaanleggOppvarmingsafe-boksUteplassEvighetsbasseng
3
Standard Two Beds
Romdetaljer
2 Dobbeltsenger
Sover 4
388 ft²
Utsikt mot hageBalkongKlimaanleggOppvarmingsafe-boksUteplassEvighetsbasseng
14
Family Room
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 2 Store Dobbeltsenger
Sover 4
452 ft²
Utsikt mot hageBalkongKlimaanleggOppvarmingKjøkkenUteplassEvighetsbasseng
Gjesteomtaler
8.9
Utrolig
basert på 749 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Naala Tulum roser reisende den stilige bohemske designen, den praktiske beliggenheten nær butikker og restauranter, og takbassengene med utsikt. Samtidig påpekes det at frokosten er varierende, det tidvis er vedlikeholds- og varmtvannsproblemer, madrassene er myke, og at det kan være litt støy fra bygging eller utelivet.
Les merVar dette til hjelp?
Hva gjestene synes
På Naala Tulum roser reisende den stilige bohemske designen, den praktiske beliggenheten nær butikker og restauranter, og takbassengene med utsikt. Samtidig påpekes det at frokosten er varierende, det tidvis er vedlikeholds- og varmtvannsproblemer, madrassene er myke, og at det kan være litt støy fra bygging eller utelivet.
Rommene er moderne og ofte romslige, men rengjøringen kan være ujevn, og noen gjester rapporterte om flekkete sengetøy eller manglende service. Servicen er ofte varm og hjelpsom, selv om noen nevnte treg innsjekking, faktureringsproblemer eller likegyldige interaksjoner i resepsjonen. Beliggenheten er praktisk for byen, men for å komme til stranden er det vanligvis nødvendig med taxi eller sykkel, og parkering på stedet koster som regel ekstra. Du kan forvente et stilig og prisgunstig opphold med et livlig tak og noen små ujevnheter.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Takbassengene, solsengene og bar-/restaurantområdet er et høydepunkt med flott utsikt, men åpningstidene/betaling kan være inkonsekvente, utvalget av drinker begrenset, og noe vedlikehold er nødvendig (flassende maling ved bassenget, slitte sitteplasser). Underjordisk parkering er praktisk, men som regel betalt; sykler og enkle spa-/massasjetjenester er tilgjengelig.
Relaterte gjesteomtaler
10
Kevin
24. apr. 2025
·
Overnattet 2 netter
Naala seem new and mixes modern and contemporary with a local flare with lots of wood. The hotel is really nice with an awesome rooftop restaurant and pool; these are great places to unwind in the evenings. It's next to convenience stores and walking distance to many restaurants. Rooms are comfortable with cloud soft mattresses. The two bedroom was well appointed with all furniture and appliances. Great location. Bikes available (at a rental cost) for a quick ride. It's a bit of a distance to the beach and other attractions but there's a lovely Selecto Chedrauri couple blocks down.
Naala seem new and mixes modern and contemporary with a local flare with lots of wood. The hotel is really nice with an awesome rooftop restaurant and pool; these are great places to unwind in the evenings. It's next to convenience stores and walking distance to many restaurants. Rooms are comfortable with cloud soft mattresses. The two bedroom was well appointed with all furniture and appliances. Great location. Bikes available (at a rental cost) for a quick ride. It's a bit of a distance to the beach and other attractions but there's a lovely Selecto Chedrauri couple blocks down.
8
KayRachel
18. okt. 2025
·
Overnattet 3 netter
It was a nice hotel. The cons are wish the water is warm when taking a shower it was cold water, one of the rooms the bed sheets has stains, and the pool is nice it just needs to be painted you can see the paint is coming off. The people in the front desk weren’t as welcoming:(
It was a nice hotel. The cons are wish the water is warm when taking a shower it was cold water, one of the rooms the bed sheets has stains, and the pool is nice it just needs to be painted you can see the paint is coming off. The people in the front desk weren’t as welcoming:(
10
elizabeth
28. aug. 2025
·
Overnattet 2 netter
Lo único malo que nos cobraron el estacionamiento aparte
Lo único malo que nos cobraron el estacionamiento aparte
8
MA
23. aug. 2025
·
Overnattet 1 natt
We stayed one night at Naala Tulum. The gardens and lobby area are beautiful, and the room was nice and comfortable. Service was excellent and attentive throughout our stay. However, the little pool area needs an urgent revamp—the sofas are old and outdated, and the pool paint is cracked. For some reason, food and drinks cannot be charged to the room, which is inconvenient. The rooftop restaurant's food was mediocre compared to other options in Tulum. Overall, the hotel feels overrated and pricey given the competition in the area.
We stayed one night at Naala Tulum. The gardens and lobby area are beautiful, and the room was nice and comfortable. Service was excellent and attentive throughout our stay. However, the little pool area needs an urgent revamp—the sofas are old and outdated, and the pool paint is cracked. For some reason, food and drinks cannot be charged to the room, which is inconvenient. The rooftop restaurant's food was mediocre compared to other options in Tulum. Overall, the hotel feels overrated and pricey given the competition in the area.
10
Coates
25. juli 2025
·
Overnattet 2 netter
Lovely garden and rooftop pool area.
Lovely garden and rooftop pool area.
6
Jorge H.
15. sep. 2025
·
Overnattet 1 natt
Nice place, roof top and rooms. However, Limited selection of drinks and no available food during the day. This was low season and there are few guests but basic drinks such as more than two type of beers and some available snacks would make it better. Good value for money overall.
Nice place, roof top and rooms. However, Limited selection of drinks and no available food during the day. This was low season and there are few guests but basic drinks such as more than two type of beers and some available snacks would make it better. Good value for money overall.
8
VERONICA
25. jan. 2025
·
Overnattet 1 natt
Su ubicación es muy buena, la atencion de la recepcionista fue excelente (no recuerdo bien su nombre) la habitación muy limpia y con lo necesario para estar cómodo. El servicio de spa muy bueno, Alejandro el terapeuta muy bueno. No tiene una cabina como tal de spa, es al.aire libre en el rooftop, pero esta bien.. Los contras: Si padeces de dolor lumbar o espalda, los colchones son sjmamente suaves asi que es un poco dificl eatar comodo. La comida del restaurante no es buena, no tiene sabor y no hay mucha variedad, pero para botanear algo si a caso, pues si esta pasable. Las bebidas tampoco son su fierte. Estan muy insipidas y la piñacolada sabia a tetrapak. Y aunque estes hospedado.se te cobra el parking 200 pesos cosa que no lo vi bien, pero pues la ventaja es que tu auto queda seguro en el parking subterráneo del hotel. En general lo recomiendo ai vienes 1 o 2 noches ya que puedes salir a comer beber al centro o aqui a su alrededor hay mucha opcion de comida bebida.
Su ubicación es muy buena, la atencion de la recepcionista fue excelente (no recuerdo bien su nombre) la habitación muy limpia y con lo necesario para estar cómodo. El servicio de spa muy bueno, Alejandro el terapeuta muy bueno. No tiene una cabina como tal de spa, es al.aire libre en el rooftop, pero esta bien.. Los contras: Si padeces de dolor lumbar o espalda, los colchones son sjmamente suaves asi que es un poco dificl eatar comodo. La comida del restaurante no es buena, no tiene sabor y no hay mucha variedad, pero para botanear algo si a caso, pues si esta pasable. Las bebidas tampoco son su fierte. Estan muy insipidas y la piñacolada sabia a tetrapak. Y aunque estes hospedado.se te cobra el parking 200 pesos cosa que no lo vi bien, pero pues la ventaja es que tu auto queda seguro en el parking subterráneo del hotel. En general lo recomiendo ai vienes 1 o 2 noches ya que puedes salir a comer beber al centro o aqui a su alrededor hay mucha opcion de comida bebida.
10
Giany
9. feb. 2026
·
Overnattet 1 natt
Room tidy and very clean with a fridge, hotel is on one the main avenue and still very quiet, we were ln the ground floor. Roof top is very nice with 2 pools, 1 bar which happen to be the breakfast area. The breakfast was ok. We would have appreciated
Room tidy and very clean with a fridge, hotel is on one the main avenue and still very quiet, we were ln the ground floor. Roof top is very nice with 2 pools, 1 bar which happen to be the breakfast area. The breakfast was ok. We would have appreciated
10
Colette
23. okt. 2025
·
Overnattet 1 natt
Amazing apartment with separate lounge/kitchen. Great bedrooms and comfortable beds. Nice bathrooms. The pool area/restaurant is stunning.
Amazing apartment with separate lounge/kitchen. Great bedrooms and comfortable beds. Nice bathrooms. The pool area/restaurant is stunning.
10
William
25. mai 2025
·
Overnattet 5 netter
I will stick to the basics . Upon arrival greeted at the front desk by Christopher he was terific . He filled us in on everything we had to know .Parking for a small fee under the building was convienent . The Two roof top pools were outstanding . The rooftop restaurant clean and tasty . If you plan on eating breakfast daily at hotel prepay for a better price .The area was quiet and safe . 7 / 11 down the block and many more chain stores plus locally owned nearby . Room clean daily to our satisfaction . Overall the Naala Talum lived up to our expectations . PS our AC worked well .
I will stick to the basics . Upon arrival greeted at the front desk by Christopher he was terific . He filled us in on everything we had to know .Parking for a small fee under the building was convienent . The Two roof top pools were outstanding . The rooftop restaurant clean and tasty . If you plan on eating breakfast daily at hotel prepay for a better price .The area was quiet and safe . 7 / 11 down the block and many more chain stores plus locally owned nearby . Room clean daily to our satisfaction . Overall the Naala Talum lived up to our expectations . PS our AC worked well .
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester fant Naala Tulum rent overalt, men rengjøringen kan være ujevn med tidvis manglende service, flekkete sengetøy/håndklær, og sporadisk lukt fra rør eller vann.
Relaterte gjesteomtaler
8
Dawn
9. sep. 2025
·
Overnattet 3 netter
I would recommend this hotel for cleanliness and location. Centrally located to either beach Tulum or street shopping Tulum. Bike rentals or ATV rentals are accessible. We did both. Downfall is no ice unless you go up to the restaurant at top fllor and no early morning coffee provided until 8:00am when they serve breakfast. Room was super clean and bed was extremely comfortable. Great hotel for the price
I would recommend this hotel for cleanliness and location. Centrally located to either beach Tulum or street shopping Tulum. Bike rentals or ATV rentals are accessible. We did both. Downfall is no ice unless you go up to the restaurant at top fllor and no early morning coffee provided until 8:00am when they serve breakfast. Room was super clean and bed was extremely comfortable. Great hotel for the price
8
KayRachel
18. okt. 2025
·
Overnattet 3 netter
It was a nice hotel. The cons are wish the water is warm when taking a shower it was cold water, one of the rooms the bed sheets has stains, and the pool is nice it just needs to be painted you can see the paint is coming off. The people in the front desk weren’t as welcoming:(
It was a nice hotel. The cons are wish the water is warm when taking a shower it was cold water, one of the rooms the bed sheets has stains, and the pool is nice it just needs to be painted you can see the paint is coming off. The people in the front desk weren’t as welcoming:(
8
Werner
7. nov. 2024
·
Overnattet 2 netter
The bathroom sink smells really bad since it's incorrectly installed missing a siphon / p-trap. Not sure if that is only our room 103. The breakfast was very good and with a decent variety of food. Granola, yoghurt, pancakes, cooked to order egg dishes, juice, coffee etc
The bathroom sink smells really bad since it's incorrectly installed missing a siphon / p-trap. Not sure if that is only our room 103. The breakfast was very good and with a decent variety of food. Granola, yoghurt, pancakes, cooked to order egg dishes, juice, coffee etc
6
Sofia
1. jan. 2023
·
The location is great and i love the spacious room. The hotel has lots of potential however it needs some improvement. I stayed 6 nights and my room was only cleaned once but the sheets were never changed, the second time I asked them to clean our room they said that we left our safe opened so they couldn’t clean it but we were never notified until I called asking why our room wasn’t cleaned. I told them we needed clean towels, toilet paper, bed sheets. He said he was going to send someone to bring them to me but I would have to change the bedsheets myself. Well, only the towels came(their towels are very old and dont look very clean btw), bed sheets and toilet paper never came. Also they don’t have enough pool towels for all guests so you either take them as soon as they get them in the morning or you won’t get them at all. I heard a lot of people complaining about that at the front desk too. At check out they tried to charge me a bunch of items from the minibar which I hadn’t even touched, claiming the housekeeper had to refil them items the day she never came to clean the room!! I refused to pay of course! There were so many people at the front desk complaining about different things at that moment that they just let go of those fake charges.
The location is great and i love the spacious room. The hotel has lots of potential however it needs some improvement. I stayed 6 nights and my room was only cleaned once but the sheets were never changed, the second time I asked them to clean our room they said that we left our safe opened so they couldn’t clean it but we were never notified until I called asking why our room wasn’t cleaned. I told them we needed clean towels, toilet paper, bed sheets. He said he was going to send someone to bring them to me but I would have to change the bedsheets myself. Well, only the towels came(their towels are very old and dont look very clean btw), bed sheets and toilet paper never came. Also they don’t have enough pool towels for all guests so you either take them as soon as they get them in the morning or you won’t get them at all. I heard a lot of people complaining about that at the front desk too. At check out they tried to charge me a bunch of items from the minibar which I hadn’t even touched, claiming the housekeeper had to refil them items the day she never came to clean the room!! I refused to pay of course! There were so many people at the front desk complaining about different things at that moment that they just let go of those fake charges.
10
Boyan
17. feb. 2023
·
Overnattet 4 netter
The place and staff are great. It is really quiet and has a great vibe. The location is fairly close to Zona Hotelera and they have free parking or bikes you can rent. The only issue we had was that towels and bed sheets were always stained and the sewage from the toilet smelled so we has to keep the toilet seat down to lower smell. Regardless, I would still come back and enjoy the place.
The place and staff are great. It is really quiet and has a great vibe. The location is fairly close to Zona Hotelera and they have free parking or bikes you can rent. The only issue we had was that towels and bed sheets were always stained and the sewage from the toilet smelled so we has to keep the toilet seat down to lower smell. Regardless, I would still come back and enjoy the place.
8
Mikel
18. okt. 2025
·
Overnattet 1 natt
Un hotel bonito y bien diseñado, con una preciosa piscina en el piso superior. Personal amable y que te deja tu espacio. En el lado malo: faltaban opciones de luces en la habitación, era la del techo o nada (no había luces de cabecera de cama), y la comida dejaba bastante que desear en cuanto a la calidad de los productos (ha sido a única vez que nos han dado guacamole de bote en México). La limpieza también podía haber sido un poco más profunda.
Un hotel bonito y bien diseñado, con una preciosa piscina en el piso superior. Personal amable y que te deja tu espacio. En el lado malo: faltaban opciones de luces en la habitación, era la del techo o nada (no había luces de cabecera de cama), y la comida dejaba bastante que desear en cuanto a la calidad de los productos (ha sido a única vez que nos han dado guacamole de bote en México). La limpieza también podía haber sido un poco más profunda.
10
Tomas
10. aug. 2025
·
Overnattet 1 natt
It was a good place to stay, very clean
It was a good place to stay, very clean
10
Lenora
3. aug. 2025
·
Overnattet 8 netter
The atmosphere was very warm and inviting with a lobby area with lots of comfortable seating in a bohemian jungle style. The rooms were clean and had that similar natural bohemian style.
The atmosphere was very warm and inviting with a lobby area with lots of comfortable seating in a bohemian jungle style. The rooms were clean and had that similar natural bohemian style.
8
David
2. jan. 2025
·
Overnattet 3 netter
Solo 1 dia fueron a hacer limpieza.
Solo 1 dia fueron a hacer limpieza.
10
Donna
22. jan. 2026
·
Overnattet 2 netter
Great location. Very clean. Excellent value.
Great location. Very clean. Excellent value.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er moderne og ofte romslige med komfortable senger, men andre fant madrassene veldig myke eller små, tynne vegger og støy utenfra forstyrrende, og tilfeldig varmtvann eller svak klimaanlegg i enkelte opphold.
Relaterte gjesteomtaler
6
Susana
12. mars 2025
·
Overnattet 2 netter
El hotel no es feo, es agradable, pero no te dicen que te van a cobrar $200 diarios por estacionar tu carro, las camas horribles super aguado el colchón e incómodo, las almohadas igual, no descansamos
El hotel no es feo, es agradable, pero no te dicen que te van a cobrar $200 diarios por estacionar tu carro, las camas horribles super aguado el colchón e incómodo, las almohadas igual, no descansamos
10
Kevin
24. apr. 2025
·
Overnattet 2 netter
Naala seem new and mixes modern and contemporary with a local flare with lots of wood. The hotel is really nice with an awesome rooftop restaurant and pool; these are great places to unwind in the evenings. It's next to convenience stores and walking distance to many restaurants. Rooms are comfortable with cloud soft mattresses. The two bedroom was well appointed with all furniture and appliances. Great location. Bikes available (at a rental cost) for a quick ride. It's a bit of a distance to the beach and other attractions but there's a lovely Selecto Chedrauri couple blocks down.
Naala seem new and mixes modern and contemporary with a local flare with lots of wood. The hotel is really nice with an awesome rooftop restaurant and pool; these are great places to unwind in the evenings. It's next to convenience stores and walking distance to many restaurants. Rooms are comfortable with cloud soft mattresses. The two bedroom was well appointed with all furniture and appliances. Great location. Bikes available (at a rental cost) for a quick ride. It's a bit of a distance to the beach and other attractions but there's a lovely Selecto Chedrauri couple blocks down.
4
Anders
4. jan. 2026
·
Overnattet 4 netter
TLDR; Exciting concept, poor implementation, horrible service The concept: a courtyard with its own minijungle surrounded by the actual hotel. All rooms face the courtyard. The breakfast restaurant, the bar and the pool is on the rooftop, overlooking the nearby actual forest. All in brutalistic concrete. Exciting! But the room smelled of mold, when A/C wasn't cranked up. The outdoor area was basically flat concrete, with strewn-out sunbeds, apart from the pool area which on the other hand is cramped. The bar served beer only. The breakfast buffet was half-full of items, at all times. We ended up buying breakfast in the nearby supermarket and eating in our room. AC cranked up. And all that could have still have been ok - if the there had just been beds that worked We were two parents and one tall 17-year old. We travel a lot, always booking double-beds. Which at this hotel meant queen-size beds - and the smallest version of them. Couldn't fit two adults (except for perhaps those first two rosy-eyed weeks of an affair.) We asked front desk for an extra bed, a pull-out couch, or even just a mattress to put on the floor. Didn't exist. Pushed again. We could get a bigger room the next day. But next day: no, room wasn't cleaned. Or wait, management had said no. The answer wavered. I ended up slerping three nights on the floor. (Next hotel, on Cozumel, no problem getting an extra bed. "Of course, señor, we understand if the beds are too small.")
TLDR; Exciting concept, poor implementation, horrible service The concept: a courtyard with its own minijungle surrounded by the actual hotel. All rooms face the courtyard. The breakfast restaurant, the bar and the pool is on the rooftop, overlooking the nearby actual forest. All in brutalistic concrete. Exciting! But the room smelled of mold, when A/C wasn't cranked up. The outdoor area was basically flat concrete, with strewn-out sunbeds, apart from the pool area which on the other hand is cramped. The bar served beer only. The breakfast buffet was half-full of items, at all times. We ended up buying breakfast in the nearby supermarket and eating in our room. AC cranked up. And all that could have still have been ok - if the there had just been beds that worked We were two parents and one tall 17-year old. We travel a lot, always booking double-beds. Which at this hotel meant queen-size beds - and the smallest version of them. Couldn't fit two adults (except for perhaps those first two rosy-eyed weeks of an affair.) We asked front desk for an extra bed, a pull-out couch, or even just a mattress to put on the floor. Didn't exist. Pushed again. We could get a bigger room the next day. But next day: no, room wasn't cleaned. Or wait, management had said no. The answer wavered. I ended up slerping three nights on the floor. (Next hotel, on Cozumel, no problem getting an extra bed. "Of course, señor, we understand if the beds are too small.")
8
Guthrie
23. mai 2024
·
Overnattet 1 natt
This property was beautiful. It was a little jungle oasis. The rooftop pool and bar was very nice and had a good chill vibes. My only issue with the property was that that the air conditioning in the room didnt work very well so my sleep was not great due to being hot. the staff was very helpful with all our questions telling us places to go around town and helping us a find a nice beach club.
This property was beautiful. It was a little jungle oasis. The rooftop pool and bar was very nice and had a good chill vibes. My only issue with the property was that that the air conditioning in the room didnt work very well so my sleep was not great due to being hot. the staff was very helpful with all our questions telling us places to go around town and helping us a find a nice beach club.
4
judd
5. jan. 2025
·
Overnattet 4 netter
Terrible mattress. No hot water two mornings and nights. Very load location and getting to the beaches is near impossible without a 50.00 cab ride. Would not go back.
Terrible mattress. No hot water two mornings and nights. Very load location and getting to the beaches is near impossible without a 50.00 cab ride. Would not go back.
6
adan
25. mars 2025
·
Overnattet 1 natt
El hotel en general es muy burno pero el colchón de nuestra habitación estuvo muy feo, pésima la firmeza del colchón. El resto del hotel está muy bien, la atención buena pero no van a dormir bien. Si no les importa la calidad de sueño el hotel es perfecto pero si aprecian dormir bien busquen otra propiedad
El hotel en general es muy burno pero el colchón de nuestra habitación estuvo muy feo, pésima la firmeza del colchón. El resto del hotel está muy bien, la atención buena pero no van a dormir bien. Si no les importa la calidad de sueño el hotel es perfecto pero si aprecian dormir bien busquen otra propiedad
6
Brian
24. juli 2024
·
Overnattet 2 netter
Great hotel and ok location but unfortunately very easy to hear tv from one room to another so a lot of noise from this and difficult to sleep also expensive simple breakfast
Great hotel and ok location but unfortunately very easy to hear tv from one room to another so a lot of noise from this and difficult to sleep also expensive simple breakfast
6
Mehdi
9. juni 2025
·
Overnattet 4 netter
Positif : Personnel sympathique et chambres spacieuses, l'emplacement est aussi bien et à proximité de super marches et restaurants. Négatif : On a été dérangé la deuxième nuit par une boite de nuit en face. On a dû changer de chambre en pleine nuit. La deuxième chambre aussi était bruyante (local technique au sous-sol) Petit déjeuner correcte.
Positif : Personnel sympathique et chambres spacieuses, l'emplacement est aussi bien et à proximité de super marches et restaurants. Négatif : On a été dérangé la deuxième nuit par une boite de nuit en face. On a dû changer de chambre en pleine nuit. La deuxième chambre aussi était bruyante (local technique au sous-sol) Petit déjeuner correcte.
10
Robert
8. mars 2024
·
Overnattet 3 netter
Great location, just outside of the main busy areas of the rest of Tulum but close enough to either walk or better yet bike around. Clean, modern and basic room, the sheets and bed were a dream to sleep in. Roof top pool was a beautiful place to take in the sunrise and sunset, or take a refreshing dip after being in the warmth of the sun. Lots of great restaurants around and access to the rest of the town. Loved being able to rent a bike just from the lobby. Tulum is an excellent place to visit, this hotel was a great base to explore the area.
Great location, just outside of the main busy areas of the rest of Tulum but close enough to either walk or better yet bike around. Clean, modern and basic room, the sheets and bed were a dream to sleep in. Roof top pool was a beautiful place to take in the sunrise and sunset, or take a refreshing dip after being in the warmth of the sun. Lots of great restaurants around and access to the rest of the town. Loved being able to rent a bike just from the lobby. Tulum is an excellent place to visit, this hotel was a great base to explore the area.
10
Colette
23. okt. 2025
·
Overnattet 1 natt
Amazing apartment with separate lounge/kitchen. Great bedrooms and comfortable beds. Nice bathrooms. The pool area/restaurant is stunning.
Amazing apartment with separate lounge/kitchen. Great bedrooms and comfortable beds. Nice bathrooms. The pool area/restaurant is stunning.
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Service
Personalet roses av mange som vennlige og hjelpsomme, med skryt til resepsjonen og ledelsen, selv om noen gjester rapporterte om treg eller likegyldig innsjekking, fakturerings-/minibarproblemer, eller uhøflighet fra personalet ved bassenget/spaet.
Relaterte gjesteomtaler
10
Ivana Monique
2. okt. 2025
·
Overnattet 6 netter
the staff were wonderful. they had fantastic price forward excursion suggestions. very nice and helpful. location was very central to shops and good food
the staff were wonderful. they had fantastic price forward excursion suggestions. very nice and helpful. location was very central to shops and good food
6
Furqan
9. feb. 2024
·
Overnattet 3 netter
Everything was just okay other than the massage they offered people were kinda rude in that area that’s all
Everything was just okay other than the massage they offered people were kinda rude in that area that’s all
10
Chad
16. sep. 2025
·
Overnattet 1 natt
Wonderful property, especially for the price. The staff was excellent.
Wonderful property, especially for the price. The staff was excellent.
4
Molly
30. des. 2025
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Overnattet 5 netter
Personale ved bassenget var veldig uhøflige
Personale ved bassenget var veldig uhøflige
10
Roberta
1. jan. 2025
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Overnattet 1 natt
I had a great time at Naala. Comfortable rooms, friendly staff. I had the pleasure to meet Yssabelle. She was helpful solving all little problems I had during my stay. I strongly recommend this hotel.
I had a great time at Naala. Comfortable rooms, friendly staff. I had the pleasure to meet Yssabelle. She was helpful solving all little problems I had during my stay. I strongly recommend this hotel.
10
Myesha
22. aug. 2025
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Overnattet 5 netter
Would definitely go back in the future. Christopher was an amazing manager at the property and he went above and beyond for service for us. Only bad thing was I love hot water and there it wasn’t working. Luke warm water was the only option. Being the price, location, service, amenities offered. Rooftop pool, breakfast and more. Truly this place is a steal. Very close to everything and accessible. Would highly recommend to anyone.
Would definitely go back in the future. Christopher was an amazing manager at the property and he went above and beyond for service for us. Only bad thing was I love hot water and there it wasn’t working. Luke warm water was the only option. Being the price, location, service, amenities offered. Rooftop pool, breakfast and more. Truly this place is a steal. Very close to everything and accessible. Would highly recommend to anyone.
6
Sofia
1. jan. 2023
·
The location is great and i love the spacious room. The hotel has lots of potential however it needs some improvement. I stayed 6 nights and my room was only cleaned once but the sheets were never changed, the second time I asked them to clean our room they said that we left our safe opened so they couldn’t clean it but we were never notified until I called asking why our room wasn’t cleaned. I told them we needed clean towels, toilet paper, bed sheets. He said he was going to send someone to bring them to me but I would have to change the bedsheets myself. Well, only the towels came(their towels are very old and dont look very clean btw), bed sheets and toilet paper never came. Also they don’t have enough pool towels for all guests so you either take them as soon as they get them in the morning or you won’t get them at all. I heard a lot of people complaining about that at the front desk too. At check out they tried to charge me a bunch of items from the minibar which I hadn’t even touched, claiming the housekeeper had to refil them items the day she never came to clean the room!! I refused to pay of course! There were so many people at the front desk complaining about different things at that moment that they just let go of those fake charges.
The location is great and i love the spacious room. The hotel has lots of potential however it needs some improvement. I stayed 6 nights and my room was only cleaned once but the sheets were never changed, the second time I asked them to clean our room they said that we left our safe opened so they couldn’t clean it but we were never notified until I called asking why our room wasn’t cleaned. I told them we needed clean towels, toilet paper, bed sheets. He said he was going to send someone to bring them to me but I would have to change the bedsheets myself. Well, only the towels came(their towels are very old and dont look very clean btw), bed sheets and toilet paper never came. Also they don’t have enough pool towels for all guests so you either take them as soon as they get them in the morning or you won’t get them at all. I heard a lot of people complaining about that at the front desk too. At check out they tried to charge me a bunch of items from the minibar which I hadn’t even touched, claiming the housekeeper had to refil them items the day she never came to clean the room!! I refused to pay of course! There were so many people at the front desk complaining about different things at that moment that they just let go of those fake charges.
8
Jessica
1. apr. 2025
·
Overnattet 13 netter
Överlag ett fint hotell, modernt och fräscht. Dock var det ointresserad personal i receptionen. Behöver bli mer serviceminded! Hälsa när man kommer och vara intresserad av en.
Överlag ett fint hotell, modernt och fräscht. Dock var det ointresserad personal i receptionen. Behöver bli mer serviceminded! Hälsa när man kommer och vara intresserad av en.
10
Jose Ricardo
20. juli 2025
·
Overnattet 2 netter
Todo el personal fue muy amable y atento, algo que realmente se valora. La ubicación es muy conveniente, cerca de muchos restaurantes y opciones para salir. El hotel es muy bonito, con una temática que refleja perfectamente el estilo relajado y natural de Tulum. Durante nuestra estadía hubo algo de ruido por la noche, posiblemente por reparaciones, pero en general no fue algo que afectara significativamente la experiencia. Sin duda, lo recomendaría.
Todo el personal fue muy amable y atento, algo que realmente se valora. La ubicación es muy conveniente, cerca de muchos restaurantes y opciones para salir. El hotel es muy bonito, con una temática que refleja perfectamente el estilo relajado y natural de Tulum. Durante nuestra estadía hubo algo de ruido por la noche, posiblemente por reparaciones, pero en general no fue algo que afectara significativamente la experiencia. Sin duda, lo recomendaría.
10
William
25. mai 2025
·
Overnattet 5 netter
I will stick to the basics . Upon arrival greeted at the front desk by Christopher he was terific . He filled us in on everything we had to know .Parking for a small fee under the building was convienent . The Two roof top pools were outstanding . The rooftop restaurant clean and tasty . If you plan on eating breakfast daily at hotel prepay for a better price .The area was quiet and safe . 7 / 11 down the block and many more chain stores plus locally owned nearby . Room clean daily to our satisfaction . Overall the Naala Talum lived up to our expectations . PS our AC worked well .
I will stick to the basics . Upon arrival greeted at the front desk by Christopher he was terific . He filled us in on everything we had to know .Parking for a small fee under the building was convienent . The Two roof top pools were outstanding . The rooftop restaurant clean and tasty . If you plan on eating breakfast daily at hotel prepay for a better price .The area was quiet and safe . 7 / 11 down the block and many more chain stores plus locally owned nearby . Room clean daily to our satisfaction . Overall the Naala Talum lived up to our expectations . PS our AC worked well .
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Beliggenhet
Praktisk beliggenhet i byen med butikker og restauranter i nærheten, i en hovedgate, men ikke ved stranden; for å komme til strender eller ruiner må man vanligvis ta taxi, sykkel eller kjøre, og noen nevnte støy fra bygging eller utelivet.
Relaterte gjesteomtaler
8
Dawn
9. sep. 2025
·
Overnattet 3 netter
I would recommend this hotel for cleanliness and location. Centrally located to either beach Tulum or street shopping Tulum. Bike rentals or ATV rentals are accessible. We did both. Downfall is no ice unless you go up to the restaurant at top fllor and no early morning coffee provided until 8:00am when they serve breakfast. Room was super clean and bed was extremely comfortable. Great hotel for the price
I would recommend this hotel for cleanliness and location. Centrally located to either beach Tulum or street shopping Tulum. Bike rentals or ATV rentals are accessible. We did both. Downfall is no ice unless you go up to the restaurant at top fllor and no early morning coffee provided until 8:00am when they serve breakfast. Room was super clean and bed was extremely comfortable. Great hotel for the price
10
Kevin
24. apr. 2025
·
Overnattet 2 netter
Naala seem new and mixes modern and contemporary with a local flare with lots of wood. The hotel is really nice with an awesome rooftop restaurant and pool; these are great places to unwind in the evenings. It's next to convenience stores and walking distance to many restaurants. Rooms are comfortable with cloud soft mattresses. The two bedroom was well appointed with all furniture and appliances. Great location. Bikes available (at a rental cost) for a quick ride. It's a bit of a distance to the beach and other attractions but there's a lovely Selecto Chedrauri couple blocks down.
Naala seem new and mixes modern and contemporary with a local flare with lots of wood. The hotel is really nice with an awesome rooftop restaurant and pool; these are great places to unwind in the evenings. It's next to convenience stores and walking distance to many restaurants. Rooms are comfortable with cloud soft mattresses. The two bedroom was well appointed with all furniture and appliances. Great location. Bikes available (at a rental cost) for a quick ride. It's a bit of a distance to the beach and other attractions but there's a lovely Selecto Chedrauri couple blocks down.
8
Eunice
22. juni 2025
·
Overnattet 1 natt
Not on the beach, economical, near stores and restaurants. Taxi near. Just stayed one nice but liked ambiance, breeze was good, so was food and beverage for $35. Nice.
Not on the beach, economical, near stores and restaurants. Taxi near. Just stayed one nice but liked ambiance, breeze was good, so was food and beverage for $35. Nice.
10
Thomas
9. des. 2024
·
Overnattet 4 netter
What a great experience. Naala is exactly what it advertises itself as - a 3.5 star hotel with some blemishes but an eagerness to succeed. When we go back to Tulum we will stay at Naala again! The hotel is tucked back off the road. The outdoor lobby is quite welcoming but does show some wear but the front desk service was professional. The courtyard was so relaxing - while you can hear the music from the rooftop, the hammocks and waterfalls make it a perfect place to chill before or after your day. We splurged on the "family apartment" as it was not that much more than a single room and gave us a huge amount of space. The patios and balconies are a little light on furniture, so glad for the courtyard. Room was clean, beds were wickedly comfortable and showers were strong. We felt safe. There are some good restaurants within 100 yards and downtown is only a 20-minute walk but the best meals we had on our trip were at the Naala rooftop restaurant. Highly recommend. Reasonably priced as well. Salmon was perfect. Breakfast farmers omelet (I got well done) was fantastic. Smoothie was nice - they use ice and agave nectar (order accordingly). Order a drink from the restaurant and bring it to the rooftop pool - plenty of seating. The best part of the roof is the unobstructed view (think sunrise and sunset). You can see the Tulum heritage site and the ocean from the roof. As the hotel does not supply extra water, we were very happy to find an Oxxo and a 7-eleven only steps away
What a great experience. Naala is exactly what it advertises itself as - a 3.5 star hotel with some blemishes but an eagerness to succeed. When we go back to Tulum we will stay at Naala again! The hotel is tucked back off the road. The outdoor lobby is quite welcoming but does show some wear but the front desk service was professional. The courtyard was so relaxing - while you can hear the music from the rooftop, the hammocks and waterfalls make it a perfect place to chill before or after your day. We splurged on the "family apartment" as it was not that much more than a single room and gave us a huge amount of space. The patios and balconies are a little light on furniture, so glad for the courtyard. Room was clean, beds were wickedly comfortable and showers were strong. We felt safe. There are some good restaurants within 100 yards and downtown is only a 20-minute walk but the best meals we had on our trip were at the Naala rooftop restaurant. Highly recommend. Reasonably priced as well. Salmon was perfect. Breakfast farmers omelet (I got well done) was fantastic. Smoothie was nice - they use ice and agave nectar (order accordingly). Order a drink from the restaurant and bring it to the rooftop pool - plenty of seating. The best part of the roof is the unobstructed view (think sunrise and sunset). You can see the Tulum heritage site and the ocean from the roof. As the hotel does not supply extra water, we were very happy to find an Oxxo and a 7-eleven only steps away
8
Jason
27. mars 2023
·
Property is beautiful and great location
Property is beautiful and great location
6
Mark
4. feb. 2025
·
Overnattet 5 netter
The hotel was OK. Disappointingly it was not really in walking distance from the beach, the Tulum ruins, or a wide variety of eating establishments. The scale of Tulum is deceptive on a map and as such it requires overpriced taxis or occasional ‘collectivos’ to go pretty much everywhere. The listed drive times noted on the site are not correct. Our room facilities were clean and fine but with mattresses that felt like sleeping on a giant pillow. The rooftop has a pool and a casual restaurant, but our second-floor room just looked out on a semi-abandoned building between the hotel and the street. The strip of alternative Tulum beachside hotels are pricey and private, though you can see gloriously beautiful beaches when you do manage to find decent beach access. But don’t expect to feel like you are really in Mexico while in Tulum.
The hotel was OK. Disappointingly it was not really in walking distance from the beach, the Tulum ruins, or a wide variety of eating establishments. The scale of Tulum is deceptive on a map and as such it requires overpriced taxis or occasional ‘collectivos’ to go pretty much everywhere. The listed drive times noted on the site are not correct. Our room facilities were clean and fine but with mattresses that felt like sleeping on a giant pillow. The rooftop has a pool and a casual restaurant, but our second-floor room just looked out on a semi-abandoned building between the hotel and the street. The strip of alternative Tulum beachside hotels are pricey and private, though you can see gloriously beautiful beaches when you do manage to find decent beach access. But don’t expect to feel like you are really in Mexico while in Tulum.
8
Samuel
1. mars 2026
·
Overnattet 1 natt
Location
Location
8
MARIANA
4. apr. 2023
·
Overnattet 3 netter
Lindo lugar, muy bien ubicado. La construcción de un hotel alado no te deja dormir. Empiezan a trabajar desde las 7am.
Lindo lugar, muy bien ubicado. La construcción de un hotel alado no te deja dormir. Empiezan a trabajar desde las 7am.
8
Arianny
31. juli 2025
·
Overnattet 2 netter
Hotel is great! Swimming pool is great, room are spacious! Location is very closed by convenience stores and restaurants.
Hotel is great! Swimming pool is great, room are spacious! Location is very closed by convenience stores and restaurants.
10
Donna
22. jan. 2026
·
Overnattet 2 netter
Great location. Very clean. Excellent value.
Great location. Very clean. Excellent value.
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Servering
Frokosten og takrestauranten er varierende: noen likte greie alternativer, men mange fant utvalget begrenset, servicen treg, åpningstidene inkonsekvente og drinkene skuffende; noen ganger var bar-/restauranten stengt eller kunne ikke belaste rommet.
Relaterte gjesteomtaler
10
Kevin
24. apr. 2025
·
Overnattet 2 netter
Naala seem new and mixes modern and contemporary with a local flare with lots of wood. The hotel is really nice with an awesome rooftop restaurant and pool; these are great places to unwind in the evenings. It's next to convenience stores and walking distance to many restaurants. Rooms are comfortable with cloud soft mattresses. The two bedroom was well appointed with all furniture and appliances. Great location. Bikes available (at a rental cost) for a quick ride. It's a bit of a distance to the beach and other attractions but there's a lovely Selecto Chedrauri couple blocks down.
Naala seem new and mixes modern and contemporary with a local flare with lots of wood. The hotel is really nice with an awesome rooftop restaurant and pool; these are great places to unwind in the evenings. It's next to convenience stores and walking distance to many restaurants. Rooms are comfortable with cloud soft mattresses. The two bedroom was well appointed with all furniture and appliances. Great location. Bikes available (at a rental cost) for a quick ride. It's a bit of a distance to the beach and other attractions but there's a lovely Selecto Chedrauri couple blocks down.
8
Noelannah
18. mars 2024
·
Overnattet 4 netter
Had an incredible stay and was about to give 5 stars until the checkout process. Was accused for taking toiletries and items from the room when all of them were in order. Hotel restaurant was expensive for coffee and breakfast. One day was charged for unlimited coffee so assumed the same on our last day there, to find out we were charged over 300 pesos for 4 coffees. Make sure you check with staff on a daily basis what the price is for the food and drink before you order to avoid this as no menu was provided.
Had an incredible stay and was about to give 5 stars until the checkout process. Was accused for taking toiletries and items from the room when all of them were in order. Hotel restaurant was expensive for coffee and breakfast. One day was charged for unlimited coffee so assumed the same on our last day there, to find out we were charged over 300 pesos for 4 coffees. Make sure you check with staff on a daily basis what the price is for the food and drink before you order to avoid this as no menu was provided.
8
MA
23. aug. 2025
·
Overnattet 1 natt
We stayed one night at Naala Tulum. The gardens and lobby area are beautiful, and the room was nice and comfortable. Service was excellent and attentive throughout our stay. However, the little pool area needs an urgent revamp—the sofas are old and outdated, and the pool paint is cracked. For some reason, food and drinks cannot be charged to the room, which is inconvenient. The rooftop restaurant's food was mediocre compared to other options in Tulum. Overall, the hotel feels overrated and pricey given the competition in the area.
We stayed one night at Naala Tulum. The gardens and lobby area are beautiful, and the room was nice and comfortable. Service was excellent and attentive throughout our stay. However, the little pool area needs an urgent revamp—the sofas are old and outdated, and the pool paint is cracked. For some reason, food and drinks cannot be charged to the room, which is inconvenient. The rooftop restaurant's food was mediocre compared to other options in Tulum. Overall, the hotel feels overrated and pricey given the competition in the area.
8
Werner
7. nov. 2024
·
Overnattet 2 netter
The bathroom sink smells really bad since it's incorrectly installed missing a siphon / p-trap. Not sure if that is only our room 103. The breakfast was very good and with a decent variety of food. Granola, yoghurt, pancakes, cooked to order egg dishes, juice, coffee etc
The bathroom sink smells really bad since it's incorrectly installed missing a siphon / p-trap. Not sure if that is only our room 103. The breakfast was very good and with a decent variety of food. Granola, yoghurt, pancakes, cooked to order egg dishes, juice, coffee etc
10
Karilu Almeida
30. aug. 2025
·
Overnattet 3 netter
Breakfast was really inconsistent
Breakfast was really inconsistent
6
SHLOMO
22. mars 2023
·
Overnattet 2 netter
good location, good breakfast with slow service.
good location, good breakfast with slow service.
6
Jorge H.
15. sep. 2025
·
Overnattet 1 natt
Nice place, roof top and rooms. However, Limited selection of drinks and no available food during the day. This was low season and there are few guests but basic drinks such as more than two type of beers and some available snacks would make it better. Good value for money overall.
Nice place, roof top and rooms. However, Limited selection of drinks and no available food during the day. This was low season and there are few guests but basic drinks such as more than two type of beers and some available snacks would make it better. Good value for money overall.
4
Magaly
18. okt. 2025
·
Overnattet 2 netter
Très déçue par cet hôtel. À notre arrivée, le personnel nous a indiqué qu’il n’y avait pas d’eau chaude. Ils nous ont donc proposé d’annuler sans frais ou bien de faire avec. Réserver un autre hôtel à la dernière minute ne nous a pas enchanté nous avons donc accepté de rester. Nous avons demandé un remboursement partiel, ce n’était apparemment pas possible car paiement en ligne. Nous avons donc demandé le petit dej offert. Ça été accepté. Quelle fut pas notre surprise quand nous sommes arrivés pour le petit déjeuner. Il n’y avait quasi rien dans le petit déjeuner (uniquement granola confiture miel mais sans pain ni chocolat chaud ni jus d’orange) nous avons donc opté pour des plats à la carte (pan cakes et toast avocat) Le remboursement du petit déjeuner nous a été refusé car nous avions pris à la carte. Mais un petit déjeuner sans à minima du pain ce n’est pas un petit déjeuner. Outre cet incident, les lits étaient inconfortables car matelas très mous. Par ailleurs, nous avions demandé un service de laundry (à régler en extra). Il était convenu que le linge soit prêt sous 24h. Mais 24h plus tard, rien, nous avons du attendre le lendemain matin. L’eau en bouteille est par ailleurs payante alors que dans tous nos autres hôtels au Mexique, c’était inclus dans le prix de la chambre. Bref, nous ne recommandons pas cet hôtel.
Très déçue par cet hôtel. À notre arrivée, le personnel nous a indiqué qu’il n’y avait pas d’eau chaude. Ils nous ont donc proposé d’annuler sans frais ou bien de faire avec. Réserver un autre hôtel à la dernière minute ne nous a pas enchanté nous avons donc accepté de rester. Nous avons demandé un remboursement partiel, ce n’était apparemment pas possible car paiement en ligne. Nous avons donc demandé le petit dej offert. Ça été accepté. Quelle fut pas notre surprise quand nous sommes arrivés pour le petit déjeuner. Il n’y avait quasi rien dans le petit déjeuner (uniquement granola confiture miel mais sans pain ni chocolat chaud ni jus d’orange) nous avons donc opté pour des plats à la carte (pan cakes et toast avocat) Le remboursement du petit déjeuner nous a été refusé car nous avions pris à la carte. Mais un petit déjeuner sans à minima du pain ce n’est pas un petit déjeuner. Outre cet incident, les lits étaient inconfortables car matelas très mous. Par ailleurs, nous avions demandé un service de laundry (à régler en extra). Il était convenu que le linge soit prêt sous 24h. Mais 24h plus tard, rien, nous avons du attendre le lendemain matin. L’eau en bouteille est par ailleurs payante alors que dans tous nos autres hôtels au Mexique, c’était inclus dans le prix de la chambre. Bref, nous ne recommandons pas cet hôtel.
8
Adrien
11. juli 2025
·
Overnattet 2 netter
Apparemment spacieux et agréable pour 5. Jolies piscine en rootftop. Très sympa. En juillet très peu de monde. Plage avec des sargasses. Cenotes dans les environs. Pas du tout proche de la mer. Parking souterrain. Seul bémol, le petit-déjeuner inclus, très basic. Pain toast uniquement est sec, très peu de choix pour les enfants. Boissons sensées être inclus mais il faut payer pour avoir de l’eau plate. Il ferait mieux de le facturer un peu plus cher et qu’il soit un peu plus friendly. Nous avons fait que 2 nuits et heureusement. Pour le reste c’était une jolie découverte.
Apparemment spacieux et agréable pour 5. Jolies piscine en rootftop. Très sympa. En juillet très peu de monde. Plage avec des sargasses. Cenotes dans les environs. Pas du tout proche de la mer. Parking souterrain. Seul bémol, le petit-déjeuner inclus, très basic. Pain toast uniquement est sec, très peu de choix pour les enfants. Boissons sensées être inclus mais il faut payer pour avoir de l’eau plate. Il ferait mieux de le facturer un peu plus cher et qu’il soit un peu plus friendly. Nous avons fait que 2 nuits et heureusement. Pour le reste c’était une jolie découverte.
8
Elizabeth
8. mars 2025
·
Overnattet 5 netter
Es buen hotel, cómodo. El desayuno que ofrecen para el costo es malo.
Es buen hotel, cómodo. El desayuno que ofrecen para el costo es malo.
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8
Agnes Mary
29. juli 2026
·
Overnattet 5 netter
Personalet er ikke gode nok til at hjælpe når der opstår problemer, deres engelsk er mangelfuld. De opkrævede dobbelt det som jeg havde udstående ifølge min købskvitteting og de nægtede at rette fejlen. Jeg fik konstant fortalt at dem der har men fakturering ikke var på hotellet. Personalet i restauranten hvor man kunne få morgenmad taler ikke engelsk så det er svært at kommunikere. Da der var en ændring i min rejse skrev jeg til hotellet en uge før min ankomst. Jeg hørt først fra dem efter ankomst. Det er ikke muligt at bestille drikkevare på deres rooftop. Parkering under hotellet er god. Personalet er smilende og søde. Men ikke særlig hjælpsomme når der opstår problemer.
Personalet er ikke gode nok til at hjælpe når der opstår problemer, deres engelsk er mangelfuld. De opkrævede dobbelt det som jeg havde udstående ifølge min købskvitteting og de nægtede at rette fejlen. Jeg fik konstant fortalt at dem der har men fakturering ikke var på hotellet. Personalet i restauranten hvor man kunne få morgenmad taler ikke engelsk så det er svært at kommunikere. Da der var en ændring i min rejse skrev jeg til hotellet en uge før min ankomst. Jeg hørt først fra dem efter ankomst. Det er ikke muligt at bestille drikkevare på deres rooftop. Parkering under hotellet er god. Personalet er smilende og søde. Men ikke særlig hjælpsomme når der opstår problemer.
6
Angela
23. mai 2026
·
Overnattet 3 netter
Bra sängar. Fläck på lakanet men fick den bytt snabbt. Fanns ingen frukost buffé men helt ok det fanns lite müsli o tillbehör man kunde ta själv sen fick man välja pannkakor ägg eller omelett
Bra sängar. Fläck på lakanet men fick den bytt snabbt. Fanns ingen frukost buffé men helt ok det fanns lite müsli o tillbehör man kunde ta själv sen fick man välja pannkakor ägg eller omelett
10
Maria del Pilar
18. mai 2026
·
Overnattet 5 netter
Chambre propre et séjour très appréciable
Chambre propre et séjour très appréciable
8
Juan Pedro García
16. mai 2026
·
Overnattet 7 netter
La habitación en general bien, la alberca necesita un poco de mantenimiento pero en general bien. La cama súper cómoda, el bar no existe nunca está en funcionamiento, el desayuno incluido no vale la pena, solo te dan opción de desayunar huevos revueltos, estrellados o un omelete. La habitación aún que entraban diario a “hacer limpieza” el baño nunca lo lavaron, en especial la zona de regadera, las toallas a veces las cambiaban a veces no y en ocasiones no ponían el respuesto de toalla de mano o facial. El personal en Recepción, en especial Orlando muy amable, atento y ameno. Angelita en restaurante muy atenta tratando de atender de lo mejor a pesar de las limitaciones en los productos.
La habitación en general bien, la alberca necesita un poco de mantenimiento pero en general bien. La cama súper cómoda, el bar no existe nunca está en funcionamiento, el desayuno incluido no vale la pena, solo te dan opción de desayunar huevos revueltos, estrellados o un omelete. La habitación aún que entraban diario a “hacer limpieza” el baño nunca lo lavaron, en especial la zona de regadera, las toallas a veces las cambiaban a veces no y en ocasiones no ponían el respuesto de toalla de mano o facial. El personal en Recepción, en especial Orlando muy amable, atento y ameno. Angelita en restaurante muy atenta tratando de atender de lo mejor a pesar de las limitaciones en los productos.
8
Cesar Alejandro
9. mai 2026
·
Overnattet 2 netter
Muy Céntrico y cómodo
Muy Céntrico y cómodo
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
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oktober 2026
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-17: 40.514398283386235USD
- 2026-09-18: 40.68148004550934USD
- 2026-09-19: 36.69410282006264USD
- 2026-09-20: 36.20705173401833USD
- 2026-09-21: 40.54417020263672USD
- 2026-09-22: 57.9352879732132USD
- 2026-09-23: 36.20705173401833USD
- 2026-09-24: 40.60478232765198USD
- 2026-09-25: 49.47016374292374USD
- 2026-09-26: 36.20705173401833USD
- 2026-09-27: 40.62198874568939USD
- 2026-09-28: 102.27627979431153USD
- 2026-09-29: 102.27627979431153USD
- 2026-09-30: 35.86674118409157USD
- 2026-10-01: 44.68836882362366USD
- 2026-10-02: 53.250768421840675USD
- 2026-10-03: 49.22792101936341USD
- 2026-10-04: 53.250768421840675USD
- 2026-10-05: 130.10377748565676USD
- 2026-10-06: 56.28764866676331USD
- 2026-10-07: 116.88814512062073USD
- 2026-10-08: 56.28764866676331USD
- 2026-10-09: 60.84916640939713USD
- 2026-10-10: 115.62790853519441USD
- 2026-10-11: 60.84916640939713USD
- 2026-10-12: 115.62790853519441USD
- 2026-10-13: 60.84916640939713USD
- 2026-10-14: 44.68836882362366USD
- 2026-10-15: 114.3841515827179USD
- 2026-10-16: 148.68861787147523USD
- 2026-10-17: 148.68861787147523USD
- 2026-10-18: 148.68861787147523USD
- 2026-10-19: 148.68861787147523USD
- 2026-10-20: 148.68861787147523USD
- 2026-10-21: 148.68861787147523USD
- 2026-10-22: 164.64689197654727USD
- 2026-10-23: 51.71373617362976USD
- 2026-10-24: 164.57726071128846USD
- 2026-10-25: 164.97480339775086USD
- 2026-10-26: 164.57726071128846USD
- 2026-10-27: 164.57726071128846USD
- 2026-10-28: 148.68861787147523USD
- 2026-10-29: 148.68861787147523USD
- 2026-10-30: 148.68861787147523USD
- 2026-10-31: 111.84730385627748USD
- 2026-11-01: 55.38638261947632USD
- 2026-11-02: 110.07156648902894USD
- 2026-11-03: 110.07156648902894USD
- 2026-11-04: 107.60021698493958USD
- 2026-11-05: 110.07156648902894USD
- 2026-11-06: 108.62115739116669USD
- 2026-11-07: 57.0685617304802USD
- 2026-11-08: 57.0685617304802USD
- 2026-11-09: 57.0685617304802USD
- 2026-11-10: 110.07156648902894USD
- 2026-11-11: 110.07156648902894USD
- 2026-11-12: 57.0685617304802USD
- 2026-11-13: 108.62115739116669USD
- 2026-11-14: 110.07156648902894USD
- 2026-11-15: 105.07515543594361USD
- 2026-11-16: 110.07156648902894USD
- 2026-11-17: 110.07156648902894USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar debetkort og kontanter
- Kontantløse transaksjoner er mulig
- Ingen av gjesterommene kan garanteres å være fri for sjenerende lyder
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat, røykvarsler, sikkerhetssystem, førstehjelpsskrin og vindusgitter
- Barn som er 3 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng).
- Ingen dyr, inkludert servicedyr, er tillatt på dette overnattingsstedet.
- Det er mulig å betale uten kontanter.
- Pris for frokost: ca. USD 200 for voksne og USD 200 for barn
- Avgift for flyplasstransport: USD 120 per kjøretøy (én vei, maks antall passasjerer: 6)
- Pris for selvbetjent parkering: 10 USD per dag
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
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