Home2 Suites By Hilton Fayetteville North

Staff was fine, and most of the amenities were good, but I felt that the hotel was way over priced for what it was. My total price for one night was close to $200. Was unable to use the bed in my room because the mattress was quite soft and wobbly. Available snacks near the front desk were also over priced.

There’s a sign that says if the experience is bad the hotel will cover the stay… our stay should be fully reimbursed. 1.) the coffee creamers in our room, we’re already open and left there for who knows how long. The left over open creamer inside was completely black/ molded. 2.) the yogurts and milks at breakfast were expired and had to be rotated for non expired items 3.) no waffles available by 9 am, even though breakfast ends at 10 4.) one of our bags was STOLEN!! Staff did check “returned” or “lost and found” with no result. We had to leave with an entire bag of our belongings gone and stolen! 5.) everything can be heard through the floors and walls. We heard pounding, walking, jumping, etc throughout the night. But I guess that happens when you share walls. Which leads me to number 6 6.) the people below us were convinced we were the only people on the entire 3rd floor. They came up to our room complaining of the same sounds we heard but blamed it solely on us. They continued to make complaints even when we were not in our room because we were at the pool, AND when all of us were in bed ready to sleep! The entitlement and blaming made breakfast quite tense and uncomfortable the next morning 7.) it is a smoke free hotel, with a designated smoking area across from the main entrance. However, every smoker kept smoking right by the front door at the outdoor fire pit. So we weren’t able to enjoy that part at all either To spend all that money for this, was unacceptable

Fast and friendly check-in. Spacious room with all necessities. Wonderful outdoor area for dogs. I would stay here again.

Kah

Stayed here many days before this stay. Food for breakfast is adequate, Gourmet coffee is great and seems like high quality products used and also available in shop.