Zenao Appart'hôtels Suresnes

Keine Handtuch, keine Wachlappen, keine serveten.

Personal war sehr freundlich und zuvorkommend, vor allem die schwarze Frau mit dem Kopftuch. Sie hat uns herzlich empfangen.

Très belle chambre est très grande. Pas de climatisation et il serait pratique de préciser sur l’adresse que l’accueil est à l’étage dans un EHPAD. Sinon excellent accueil

Un lieu propre et agréable et très bien situé pour la proximité des commerces, marché.

We booked this option on short notice, after another hotel announced their AC was broken. As a few other reviews mention, the nature of this venue as an intergenerational residential facility was not clear until after booking. As a private residence under a different name, entry was not obvious besides a nearby laminate, so entering the building was an initial challenge. Our check-in was delayed slightly by the concierge taking a phone call, and dealing with three elderly residents, at the same time. We do not envy his role, but found the distinction between aparthotel and residential facility to be non-existent. Upon arrival at our floor, the door was wide open, so we needed to ensure there were no residents inside before feeling assured of the security of the place. We did benefit from ample space in a two bedroom apartment, but the layout of an accessible tenancy meant that the WC sink tap had been converted to a bidet with yellow stains. No air conditioning from the high heats except a standing cooler fan in one room, which wasn't very powerful. So, not the best night's sleep we've had. Cutlery in the kitchen was suspicious, the washing up left to the discretion of the previous guest. Only before leaving did I find a sponge and some liquid in what we had mistaken for a tissue box. The rooftop, advertised as a selling in the listing, was closed from 8pm to all residents, which was a further disappointment. We should have kept our existing booking.