Boutique Hotel at Hacienda La Norma

Everything perfect!

Great accommodation, very clean and comfortable. The staff is super friendly and helpful. Visit the little Bonsai tree Garden on their property, it’s really beautiful. Breakfast was simple but delicious.

personal muy amable y colaborador, gracias

Rooms had many problems and was shown on Expedia that the hotel had many activities and amenities when in reality nothing was available except just the room and limited dining. Claimed to have pool, yoga, spa and many other activities on the booking with Expedia and nothing was available. Bad experience for my family and I as it seemed everything was falsely shown to us online when making the booking through Expedia. Expedia attempted to contact the property for three days and nobody answered to see if they would at least refund us an amount since we left two days early from our checkout date due to how bad the experience was at the hotel.

The owner, chef, and ladies made our stay here for my birthday quite special, with champagne, towel art- absolutely amazing!! The monkeys that live here- 2 families- are a hoot! Now I will say they are loud, lots of banging at night, dropping things on the roof. You get used to it, but if you are light sleeper like myself, highly recommend using earplugs and a sleep mask. I would wake up, and think, oh that’s a monkey, and g back to sleep. Elmer the chef made us dinner twice, all delicious food! Breakfast was yougart, fruit, cereal, juice and milk and coffee, we had made to order eggs as well! Lovely property with a pool and nice hangout at night with twinkle lights all over.