Name: Tokyu Stay Shinjuku Eastside
Address: Shinjuku-ku Kabukicho 2-3-24, Tóquio, Tóquio (prefeitura), JP
Price range: US$ 186–US$ 332 per night
Rating: 8.7

Opinião dos hóspedes

Viajantes descrevem o Tokyu Stay Shinjuku Eastside como moderno, limpo e bem equipado, com muitos apreciando as máquinas de lavar roupa no quarto, as pequenas cozinhas e as camas confortáveis que facilitam estadias mais longas, oferecendo quartos que parecem espaçosos para Tóquio sem perder a praticidade.

Localização é conveniente perto das estações Higashi Shinjuku e Shinjuku Sanchome, a cerca de 10–15 minutos a pé da JR Shinjuku, em uma rua mais tranquila, mas ainda perto de Kabukicho e Golden Gai, com ruído ocasional de ambulâncias. A equipe é amplamente elogiada por ser simpática e prestativa, embora alguns hóspedes tenham mencionado informações inconsistentes, cobranças extras ou inglês limitado à noite. Os quartos são geralmente muito limpos, mas a limpeza é limitada (toalhas/lixo, a menos que solicitados ou pagos) e alguns relataram odores, carpetes ou roupas de cama manchados. O café da manhã é frequentemente apreciado com opções japonesas e ocidentais, embora alguns o tenham achado medíocre ou com falta de opções para dietas especiais. Espere uma base confortável e prática, com bom custo-benefício e comodidades, em vez de luxos de serviço completo.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Não há informações suficientes nas avaliações.

Avaliações dos hóspedes relacionadas

10

Paul

18 de mai. de 2025

·

Hospedou-se por 4 noites

Very nice for 3 star. Good room size for Tokyo. The hotel is right on a main street, and our room was at the front, so we experienced a lot of street noise at night. Apparently t is near two hospitals, and so ambulance sirens are particularly annoying (it seems that Tokyo ambulances have their siren on all the time when on a call); this is obviously not something the hotel can do anything about. Bath+shower combo – good water pressure and temperature. Buffet breakfast OK for the price, but only 3800 Yen ;-) Fridge small-middling size = useful but not huge. Aircon seems to have a bit of a mind of its own but mostly works. Staff very helpful with varying levels of English, such as booking taxi for us. Washing machine buttons in Japanese, and instructions in English not great – muddled through with help of Google Translate.

8

TRACY

29 de dez. de 2022

·

Hospedou-se por 19.351 noites

We had an odor in the bathroom and the staff was quick in getting it fixed. However, they should have checked the room before putting us in it. Complimentary coffee was only available after 10am whereas the other hotels have coffee available all day. If you check in together with more than one family, make sure you're clear on which key belongs to which room because if you forget your keys they won't let you in until you show them the correct passport.

8

Rick

8 de jun. de 2025

·

Hospedou-se por 4 noites

The rooms were small but adequate. They are located near the red light district with plenty of bars and restaurants. Lots to see and do over there. No gym or pool. The breakfast was good with a mix of Japanese and American cuisine. Washing machine was a big plus.

10

Girish

12 de abr. de 2025

·

Hospedou-se por 7 noites

Nice quiet location in Shinjuku. Walking distance to several train stations including Shinjuku Station. Helpful staff. Nice buffet breakfast with some Western options (mostly Japanese though). Coffee machine in the cafe is a welcome touch. Combo washer dryer in the room was very helpful. It takes small loads though. Front desk has an English instruction sheer which helped. Close to convenience stores.

8

Michaela

31 de ago. de 2023

·

Hospedou-se por 5 noites

Zimmer groß, Roof Top schön, aber nur von 15 - 22 Uhr offen. 20min zur Station

6

HUI-TING

17 de jan. de 2026

·

Hospedou-se por 1 noite

客房裡有一個水壺和小型的電磁爐和小鍋子，但沒有提供瓶裝水，Libby有只有冰塊機，有點不方便

10

Cheng

5 de ago. de 2023

·

Hospedou-se por 5 noites

電梯出口B5大約走5~7分鐘，A1手扶梯出口走3～5分鐘，三家便利商店一應俱全，超市、大創、百元店、唐吉皆在一公里內，無敵～水溫水壓很穩；附咖啡；隔音其實滿棒的，只有快睡醒清晨稍微聽的到聲音，新的洗碗精和洗碗工具廚房紙巾，室內燈的配置也很不錯👍員工很認真溝通，退房版面很酷

10

Jason

13 de set. de 2024

·

Hospedou-se por 4 noites

The coffee machine wasn't always working, and breakfast hours changed a couple of times, but otherwise very efficient and clean.

10

Mau

9 de ago. de 2025

·

Hospedou-se por 2 noites

Loved our stay here! 2-in-1 Washer/Dryer was really convenient! The room was very spacious and clean! Right near so many restaurants, bars, shopping, and public transportation. The only complaint was there wasn't specific parking, but luckily there's a parking lot 1 street behind the hotel. The staff was wonderful and accommodating. Definitely recommend and would stay again!

8

Hendrik Jan

9 de out. de 2023

·

Hospedou-se por 4 noites

This is a really nice place for a longer stay in Tokyo. The rooms are a little bit bigger then your average room and have a nice seating area. One disadvantage is that the rooms are only cleaned once a week so the room was more then a little bit dusty.

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Limpeza

Os quartos são geralmente limpos, mas a limpeza é limitada à troca de toalhas e esvaziamento de lixo, a menos que solicitados ou pagos. Alguns hóspedes relataram odores, carpetes ou roupas de cama manchados, áreas empoeiradas e cheiros ocasionais no banheiro.

Avaliações dos hóspedes relacionadas

6

Carrie

16 de fev. de 2024

·

Hospedou-se por 3 noites

Our first stay in Oct is very nice. However, this second time stay was very disappointed. The room is not clean properly. The microwaves oven was cover with dust, and we even found some dust on our bed.

10

Angela

16 de jul. de 2025

·

Hospedou-se por 3 noites

Good facility, but the bathroom has bad smell.

8

Devonte

25 de ago. de 2025

·

Hospedou-se por 11 noites

Even though we ran into a few issues which caused us to change rooms twice, I enjoyed everything at this hotel but I really wish they’d clean the carpets in the entire building. The carpet was stained in the hallways and in the rooms and the couches could use some deep cleaning as well. Otherwise this place would receive the 5 stars for sure.

6

eva

3 de out. de 2024

·

Hospedou-se por 9 noites

Many pee stains on our covers and bedding

10

Cheng-yao

21 de fev. de 2026

·

Hospedou-se por 5 noites

客房一塵不染，服務有禮

10

Ben

6 de mar. de 2026

·

Hospedou-se por 3 noites

Nice hotel, good location, clean rooms, compact, but good for Tokyo. Very comfortable.

8

Nicola

17 de out. de 2025

·

Hospedou-se por 4 noites

The hotel was in a good, accessible location, a few metres from bus stops and a train station and close to several kombini. Staff weren't particularly friendly but were efficient, and to be honest we had very few interactions with them. Breakfast was ok. Be aware, the price you pay doesn't include room cleaning, but there was a washer/drier and little kitchenette area in the room which was handy. The room was quite spacious by Tokyo standards.

6

YU

30 de set. de 2025

·

Hospedou-se por 6 noites

第二次住在這裡，提供的設備很方便。但這次發現地毯的異味非常明顯，每次回飯店都要噴灑消臭劑。飯店要清潔地毯及沙發。 This is my second stay here. The facilities are convenient and overall the hotel is comfortable. However, this time I noticed a strong odor from the carpet, and I had to use deodorizer every time I came back to the room. It would be great if the hotel could improve the cleaning of the carpets and sofas.

6

HUITING

17 de jan. de 2026

·

Hospedou-se por 3 noites

因為是續住三個晚上，每日只有提供換新的毛巾，換發的新毛巾、浴巾竟會夾雜地墊在一起，續住的客房也沒有整理，棉被不整理，甚至提供了有皮屑味的睡衣，床鋪底下留有前房客或前前前房客的垃圾，早餐只有先打果汁好喝，餐點提供的也普普，以客房的價位，很不值。洗衣機是唯一令人欣慰的。

8

Hendrik Jan

9 de out. de 2023

·

Hospedou-se por 4 noites

This is a really nice place for a longer stay in Tokyo. The rooms are a little bit bigger then your average room and have a nice seating area. One disadvantage is that the rooms are only cleaned once a week so the room was more then a little bit dusty.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos confortáveis geralmente parecem espaçosos para Tóquio e incluem máquina de lavar e secar roupa no quarto e uma kitchenette, o que muitos valorizam para estadias mais longas. Alguns mencionam travesseiros firmes ou colchões duros, pouco espaço para guardar objetos e ruído ocasional da rua ou de ambulâncias.

Avaliações dos hóspedes relacionadas

10

David

23 de set. de 2025

·

Hospedou-se por 6 noites

In-suite laundry is a real bonus. The bed is large and comfortable. The mini kitchen area is convenient. Fairly large for a Tokyo hotel room.

10

Paul

18 de mai. de 2025

·

Hospedou-se por 4 noites

Very nice for 3 star. Good room size for Tokyo. The hotel is right on a main street, and our room was at the front, so we experienced a lot of street noise at night. Apparently t is near two hospitals, and so ambulance sirens are particularly annoying (it seems that Tokyo ambulances have their siren on all the time when on a call); this is obviously not something the hotel can do anything about. Bath+shower combo – good water pressure and temperature. Buffet breakfast OK for the price, but only 3800 Yen ;-) Fridge small-middling size = useful but not huge. Aircon seems to have a bit of a mind of its own but mostly works. Staff very helpful with varying levels of English, such as booking taxi for us. Washing machine buttons in Japanese, and instructions in English not great – muddled through with help of Google Translate.

10

Thomas

26 de mai. de 2025

·

Hospedou-se por 5 noites

Great apartment! We paid for the larger room and was well worth, loads of space to organise our stuff, and a really great bathroom. Washing machines were super easy to use. Staff very friendly and helpful. Location was great for Shinjuku, between two stations and near the busy city, but on a quiet road with stores nearby. 100% recommend.

10

Julia

7 de out. de 2025

·

Hospedou-se por 5 noites

This hotel was perfect for our 5 nights in Tokyo. The location was ideal, right next to metro station and also a short walk into the centre of Shinjuku for shopping and food. The room was really nice and a good size, but there was only a few hangers to store clothes and no wardrobe so we couldn’t really unpack and the room started to feel quite messy. We were disappointed at the lack of housekeeping. You could put a magnet on the door for them to change the bins and swap the towels but they didn’t change our sheets or clean the room for the whole 5 nights. We probably could have requested this at reception but we kept forgetting, so I didn’t think it justified knocking a star off the rating as overall we had a fantastic stay.

8

Lea-Sophie

1 de dez. de 2025

·

Hospedou-se por 5 noites

Das Zimmer war super! Wir hatten ein Zweibettzimmer und waren über die Größe positiv überrascht. Die Waschmaschine im Zimmer hat uns besonders gefallen, da man so einfach seine Wäsche waschen konnte (und dies nicht in einem Waschsalon mit mehreren machen musste). Waschmittel war ebenfalls vorhanden.

10

Jasmin

16 de abr. de 2024

·

Hospedou-se por 2 noites

Really enjoyable stay. Everything you need and more, very new/modern rooms are large for Tokyo standards with the bonus of microwave, small kitchenette washing machine/dryer, separate bath/shower and toilet and very comfortable beds.

8

Jess

11 de ago. de 2025

·

Hospedou-se por 9 noites

The location was excellent!! We were able to walk anywhere within a matter of minutes, however it was very quiet. We couldn’t hear anything outside our room. A spacious room for the two of us, and we loved being able to prepare basic meals and wash our clothes. The only criticism would be the pillows which were quite firm. No other complaints!

10

Amanda

8 de mar. de 2024

·

Hospedou-se por 2 noites

Very spacious room in a modern hotel. Staff were lovely. Walking distance to the local train station and lots of food options. Would stay again!

8

Emily

28 de mai. de 2025

·

Hospedou-se por 7 noites

Good location, has all basic amenities you would need, very hard mattresses

10

Ning

4 de jun. de 2024

·

Hospedou-se por 6 noites

This location is near Shinjuku and Kabukicho so definitely very bustling. Good noise cancelling as it’s very quiet in the room so that’s good. Space considered bigger than other hotels in Tokyo and of course the washing machine in room was the biggest selling point!

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Serviço

O serviço é frequentemente descrito como atencioso e prestativo, com a equipe auxiliando em inglês e organizando o envio de bagagem. Uma minoria relatou informações inconsistentes, cobranças extras ou interações menos prestativas às vezes (especialmente durante a noite).

Avaliações dos hóspedes relacionadas

10

Xenn

9 de abr. de 2025

·

Hospedou-se por 5 noites

The staff was very friendly and helpful. They were patient and accommodating. When we used the luggage forwarding, they called the next hotel to confirm its going to the correct hotel.

6

Marvin

8 de mar. de 2025

·

Hospedou-se por 4 noites

Stay was good. Clean rooms, bit small for more then 2 luggage’s. Hospital nearby, therefore noisy at any daytime. We wanted to send our luggage to the next hotel. Sadly 2 different staff members told us we can pay this service at the checkout - wasn’t true, you need to pay right away. Our luggage wasn’t picked up by the transport company and we had a lot of struggle because no one told us so. We just noticed by our self’s by searching for AirTags that luggage was still in the hotel so we luckily could pick it up there. Betz disappointing

10

Christine

10 de dez. de 2025

·

Hospedou-se por 3 noites

Room was clean. Location was perfect and close to many train stations/lines, restaurants, shopping, bars. Staff was so friendly, accommodating, and nice. Helped arrange to ship our luggage. Will be back! Thanks for making my stay so enjoyable.

6

Lily

17 de ago. de 2024

·

Hospedou-se por 5 noites

Clean hotel, but no English service at night shift

8

Yuri

10 de set. de 2025

·

Hospedou-se por 6 noites

Service is getting worse. Very unfortunate. Poor service and some staff doesn’t know what they are doing. They all say different things and it’s confusing.

10

Kimberly

19 de out. de 2025

·

Hospedou-se por 3 noites

The hotel was in a central location. It was very walkable. The staff were friendly, helpful, and professional. I would definitely recommend this place as well as stay there again.

6

Alexander

29 de jul. de 2024

·

Hospedou-se por 3 noites

Below average check-in, person at the desk took our party name, had me fill out an occupation form, and handed me the room keys. She didn’t explain anything about the property, area, elevators, or the room. Other than that the room was just about average for the Tokyo area. No multi-lingual instructions for the washer/ dryer unit so I had to hold my phone up to the thing with google translate running to get my first couple loads going.

10

YunFang

12 de mar. de 2026

·

Hospedou-se por 4 noites

員工服務熱情，離東新宿車站近

10

Brett

8 de nov. de 2024

·

Hospedou-se por 3 noites

Staff were friendly and incredibly helpful.

10

Saikhanbileg

4 de dez. de 2025

·

Hospedou-se por 2 noites

Loved my stay at Tokyu Stay Shinjuku Eastside. The hotel was very clean, and the staff were friendly and helpful with anything I needed. Great experience overall.

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Localização

Conveniente para transporte e passeios turísticos: perto das estações Higashi Shinjuku e Shinjuku Sanchome e a cerca de 10–15 minutos a pé da JR Shinjuku; rua tranquila perto de Kabukicho/Golden Gai e muitos restaurantes e lojas de conveniência. Alguns notam o ruído de ambulâncias e sentem que o acesso à JR é distante.

Avaliações dos hóspedes relacionadas

8

HIU FUNG

2 de fev. de 2025

·

Hospedou-se por 2 noites

A bit far from the central but still quite fast within walking distance (around 15-18mins). With JR within 8-10mins. With some convenient stores and cafes around. The room is bigger than expected. With washing machine and microwave like other Tokyu Stay. Overall new and clean.

10

Elaine

17 de out. de 2025

·

Hospedou-se por 6 noites

Good location. Very convenient to get to Metro stops and Shinjuku station. Appreciated having washing machine in the room.

10

Ashish

9 de jun. de 2025

·

Hospedou-se por 4 noites

Great location.

10

Kin Wa

17 de fev. de 2026

·

Hospedou-se por 7 noites

Staffs were helpful and able to communicate in other languages. Rooms are clean and tidy even if its just limited house keeping. Location is good too, 2 mins walk from Exit A1 from HigashiShinjuku. Long walk from platform to exit though but its common among Japan stations I guess.

10

Mario

24 de nov. de 2023

·

Hospedou-se por 6 noites

I was a little worried about this hotel as I had read some reviews and had filtered for "worst" ones. I can safely say that all of the bad reviews are well off the mark. Tokyu Stay Shinjuku Eastside is easily one of the better hotels I've stayed at in Tokyo. Larger rooms and great amenities. If you're looking for rooms similar to what you'd find in the US, with kitchenette and washing machine to boot, this is your place. It's a bit a ways away from all the action of Kabukicho, but I preferred it this way. My stay was much quieter. I wish it were closer to Shinjuku station, but otherwise it was a great stay.

10

Maria

8 de mai. de 2025

·

Hospedou-se por 6 noites

We loved this property. The only thing was that the surrounding area was not our favorite. It is extremely convenient to get around, but there is a hospital around so you will hear a lot of ambulances nearby.

10

Jiakun

15 de jul. de 2025

·

Hospedou-se por 3 noites

Great place to stay, quiet but walking distance to Kabukichō entertainment district

10

Kimberly

19 de out. de 2025

·

Hospedou-se por 3 noites

The hotel was in a central location. It was very walkable. The staff were friendly, helpful, and professional. I would definitely recommend this place as well as stay there again.

10

Darren

5 de nov. de 2025

·

Hospedou-se por 4 noites

Second time staying in this brilliantly located hotel. Easy walk to Shinjuku Station and the downtown neon, but located far enough away that is is quieter at night. Would definitely stay here again.

8

Ralph

31 de mai. de 2025

·

Hospedou-se por 4 noites

The location is quiet, the staff are friendly and the property is very clean. However like most hotel in tokyo, the room is small but comfortable. 2 min walk to the station and 7eleven.

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Jantar

O café da manhã é frequentemente elogiado e oferece opções japonesas e ocidentais, mas tem um custo adicional. Alguns hóspedes o acharam medíocre ou com escolhas limitadas (por exemplo, sem glúten) e notaram problemas com a disponibilidade da máquina de café.

Avaliações dos hóspedes relacionadas

10

Hoi

14 de abr. de 2023

·

Hospedou-se por 1 noite

Walkable distance from Shinjuku JR station, hotel is brand new, has smart TV for streaming, washer inside your room. Breakfast cost 1650 Yen which is excellent for the food value you get.

10

Montana

29 de mar. de 2025

·

Hospedou-se por 2 noites

Wonderful stay at the Tokyu Stay! Staff were so kind and helpful, room was immaculate and the breakfast was so delicious. I highly recommend staying here.

10

Girish

12 de abr. de 2025

·

Hospedou-se por 7 noites

Nice quiet location in Shinjuku. Walking distance to several train stations including Shinjuku Station. Helpful staff. Nice buffet breakfast with some Western options (mostly Japanese though). Coffee machine in the cafe is a welcome touch. Combo washer dryer in the room was very helpful. It takes small loads though. Front desk has an English instruction sheer which helped. Close to convenience stores.

10

Linda

22 de out. de 2025

·

Hospedou-se por 6 noites

This hotel was great! Clean, comfortable beds, fabulous breakfast with many options, and very convenient to Shinjuku station. Many stores and restaurants within walking distance, very accessible and helpful staff, not yo mention luxury shampoo, body wash and best hair dryer I’ve ever used.

8

Charlie

28 de jul. de 2025

·

Hospedou-se por 4 noites

The hotel was clean and efficient and provided all basic services. A washer dryer is provided in all rooms though is a little difficult to use if one can’t read Japanese and was a model made only in Japan so no on line English manuals but with the help of Google lens and a bit on common sense managed to work it out! Breakfast finished admissions punctually at 9:30 but carries on till 10 and provides a good variety of Japanese and western style foods on offer. The overall feel is clean contemporary and well considered with focused on sustainability. This is not a luxury hotel but is very comfortable and stylish and good value.

10

Anders

8 de jun. de 2025

·

Hospedou-se por 3 noites

Trevligt och lugnt hotell i Sjinjuku. Bra frukost, rent och trevligt.

10

Jason

13 de set. de 2024

·

Hospedou-se por 4 noites

The coffee machine wasn't always working, and breakfast hours changed a couple of times, but otherwise very efficient and clean.

8

Yayoua

20 de set. de 2025

·

Hospedou-se por 6 noites

Good breakfast with variety for guests. Rooms were clean and air conditioned

8

Enzo

18 de fev. de 2026

·

Hospedou-se por 1 noite

Incredible staff, very helpful and knowledgeable, very comfortable room and clean, unfortunately they didn’t have a lot of gluten free food at the breakfast buffet.

8

SUNDY

17 de ago. de 2025

·

Hospedou-se por 7 noites

Très bien placé proches de plusieurs métros, arrêts bus juste devant , les lits dont très confortable, les chambres petites mais bien conçus , lave linge séchant ds chaque chambre. Par contre petit déjeuner assez médiocre et peu variés ,personnel très froid et qui surveille tout vos faits et geste . Pas de machine a expresso , cappucino non plus.

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Mês	Preço médio
janeiro	US$ 147
fevereiro	US$ 148
março	US$ 211
abril	US$ 239
maio	US$ 239
junho	US$ 163
julho	US$ 167
agosto	US$ 144
setembro	US$ 171
outubro	US$ 306
novembro	US$ 263
dezembro	US$ 225

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $332	22	23 $314	24 $312
25 $256	26 $259	27 $259	28 $264	29 $272	30 $313	31 $300

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $249	2 $243	3 $213	4 $243	5 $257	6 $281	7 $319
8 $243	9 $257	10 $264	11 $250	12 $264	13 $289	14 $317
15 $264	16 $270	17 $269	18 $250	19 $249	20 $279	21 $319
22 $278	23 $237	24 $224	25 $230	26 $243	27 $230	28 $270
29 $202	30 $186

Tokyu Stay Shinjuku Eastside

Preços para Tokyu Stay Shinjuku Eastside

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Comfort Double Room with table

Suíte Garden

Residential Twin Room

Superior Twin Room

Universal Room

Comfort Twin Room

Residential Double Room

STAY BEAUTY＆CARE ROOM

Comfort Double Room with desk

Deluxe Twin Room

Quadruple Room

Family Room

Avaliações dos hóspedes sobre Tokyu Stay Shinjuku Eastside

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Informações importantes

Preços para próximas datas