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The Opus Westchester, Autograph Collection

From

409 USD

a notte

The Opus Westchester, Autograph Collection - Image 1

The Opus Westchester, Autograph Collection - Camera

The Opus Westchester, Autograph Collection - Camera

The Opus Westchester, Autograph Collection - Reception

The Opus Westchester, Autograph Collection - Piscina

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From

409 USD

a notte

Informazioni su questa struttura

Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono una piscina coperta, un bagno turco e una palestra aperta gio...

Servizi

Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono una piscina coperta, un bagno turco e una palestra aperta giorno e notte. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi per matrimoni e una TV nelle aree comuni.

Servizi per le aziende

Potrai usufruire di un business center aperto 24 ore su 24, check-out veloce e un pratico servizio di lavanderia e lavaggio a secco. Un hotel offre 6 sale riunioni disponibili per eventi.

Ristorazione

Soddisfa la tua voglia di mangiare bene da Kanopi, uno dei 3 ristoranti presso un hotel, specializzato in cucina portoghese. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione preparata su ordinazione è servita nei giorni feriali dalle ore 06:30 alle ore 10:00 e nel fine settimana dalle ore 07:00 alle ore 13:00, dietro pagamento di un supplemento.

Camere

Rilassati in una delle 146 camere della struttura, complete di frigorifero e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di vasca e doccia separate, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.

Posizione

Da The Opus Westchester, Autograph Collection di White Plains ti sono sufficienti 5 minuti al volante per raggiungere Westchester County Center e Pace University Law School. Questo hotel di lusso dista 1,1 km da Casa di Jacob Purdy e 1,2 km da Centro commerciale The Westchester.

Nelle vicinanze

Pace University Law School(0.6 miglia)
Casa di Jacob Purdy(0.6 miglia)
White Plains Hospital Center(0.7 miglia)
Centro commerciale The Westchester(0.7 miglia)
Westchester County Center(0.9 miglia)
Bowlero White Plains(1.3 miglia)
Manhattanville College(2.7 miglia)
Biblioteca pubblica Greenburgh Public Library(2.8 miglia)
Purchase College(3.9 miglia)
Cudner-Hyatt House Complex(4.2 miglia)
Birrificio Captain Lawrence Brewing Company(4.3 miglia)
Westchester Broadway Theatre(4.7 miglia)
Performing Arts Center at Purchase College(5.1 miglia)
New York Medical College(5.6 miglia)
Westchester Medical Center(6.1 miglia)
Aeroporto di White Plains (HPN)(7.6 miglia)
Aeroporto LaGuardia (LGA)(29.5 miglia)
Teterboro, NJ (TEB)(37.5 miglia)
Aeroporto Internazionale John F. Kennedy (JFK)(33.8 miglia)

Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Parcheggio valet

Posizione

3 Renaissance Square, White Plains, Stato di New York, Stati Uniti d'America

Pace University Law School (0.6 miglia)

Casa di Jacob Purdy (0.6 miglia)

White Plains Hospital Center (0.7 miglia)

Centro commerciale The Westchester (0.7 miglia)

Westchester County Center (0.9 miglia)

Bowlero White Plains (1.3 miglia)

Altre informazioni sulla posizione

Opzioni camera

6

Camera Deluxe, 2 letti queen (Hearing Accessible)

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Camera Premier, 2 letti queen

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Camera Deluxe, 1 letto king (Mobility Accessible, Tub)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Camera Deluxe, 2 letti queen (Mobility Accessible, Roll-In Shower)

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Camera Deluxe, 1 letto king (Hearing Accessible)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Camera Deluxe, 2 letti queen (Mobility/Hearing Access, Roll-In Shwr)

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

7

Camera Deluxe, 2 letti queen

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

5

Suite Executive, 1 camera da letto

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Suite, 1 camera da letto

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Camera Deluxe, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

7

Camera Premier, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

Recensioni degli ospiti su The Opus Westchester, Autograph Collection

8.3

Molto buono

Sulla base di 579 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

26%

In coppia

34%

Famiglia

27%

Gruppo

7%

In solitaria

3%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Presso The Opus Westchester, Autograph Collection, i viaggiatori lodano costantemente le camere spaziose e moderne e la posizione comoda, che permette di muoversi a piedi. Il feedback riguardo al servizio e ai servizi è però contrastante: interazioni positive con il personale sono bilanciate da ritardi, mancanze e occasionali problemi di manutenzione.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Presso The Opus Westchester, Autograph Collection, i viaggiatori lodano costantemente le camere spaziose e moderne e la posizione comoda, che permette di muoversi a piedi. Il feedback riguardo al servizio e ai servizi è però contrastante: interazioni positive con il personale sono bilanciate da ritardi, mancanze e occasionali problemi di manutenzione.

Le recensioni sui ristoranti sono molto variegate: alcuni apprezzano i pasti in camera e il ristorante Red Horse, mentre altri segnalano scarsa qualità, servizio lento, ordini mancanti e addebiti inaspettati. I servizi offrono reazioni contrastanti: la spa riceve grandi elogi, ma la temperatura o il cloro della piscina, occasionali guasti al riscaldamento e il costo del parcheggio sono reclami ricorrenti. In generale, aspettatevi una base elegante e confortevole con punti di forza nella qualità delle camere.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

La spa è frequentemente elogiata; la piscina suscita pareri contrastanti sulla temperatura, il cloro e i guasti, e il parcheggio custodito è comodo ma costoso per alcuni.

Recensioni degli ospiti correlate

8

Tenisha

15 ago 2023

·

Soggiorno di 1 notte

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

10

Christina

11 giu 2023

·

Soggiorno di 1 notte

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

10

Lashawn

6 mag 2024

·

Soggiorno di 1 notte

Outstanding service from the front desk team and Daniel in spa gives the best facial. Im back in less than two months. The red horse restaurant food is delicious and the staff is great. Must have the bacon its the best bacon ive ever had. Lol

Outstanding service from the front desk team and Daniel in spa gives the best facial. Im back in less than two months. The red horse restaurant food is delicious and the staff is great. Must have the bacon its the best bacon ive ever had. Lol

8

Gokhan

26 mar 2025

·

Soggiorno di 1 notte

The hotel fee is higher than other hotels. There is also a high nightly parking fee. I made a reservation including breakfast, but I still paid for breakfast.

The hotel fee is higher than other hotels. There is also a high nightly parking fee. I made a reservation including breakfast, but I still paid for breakfast.

10

Alison

15 gen 2024

·

Soggiorno di 2 notti

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

6

Allison

22 feb 2025

·

Soggiorno di 1 notte

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

10

Simone

21 lug 2025

·

Soggiorno di 1 notte

Although I stayed for 1 night, I wish my stay was a little longer. This hotel exceeds my expectations. I had a wonderful time and stay. The spa was so beautiful and amazing. I would definitely recommend this hotel.

Although I stayed for 1 night, I wish my stay was a little longer. This hotel exceeds my expectations. I had a wonderful time and stay. The spa was so beautiful and amazing. I would definitely recommend this hotel.

10

R

12 mar 2023

·

Soggiorno di 1 notte

Windows open! Squeaky clean! Great pool. Real staff

Windows open! Squeaky clean! Great pool. Real staff

10

Joanna

22 set 2024

·

Soggiorno di 1 notte

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

6

Somer

29 apr 2024

·

Soggiorno di 1 notte

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

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Pulizia

Le stanze sono spesso descritte come molto pulite e ben tenute. Alcuni ospiti hanno notato problemi di manutenzione nelle aree comuni e occasionali problemi di manutenzione in camera.

Recensioni degli ospiti correlate

10

Luvion

21 set 2025

·

Soggiorno di 2 notti

Clean and modern

Clean and modern

4

Henry

9 mag 2023

·

This hotel is centrally located in White Plains. A few points to keep in mind. If you are planning on venturing out during the evening hours, keep in mind that two homeless shelters are located close to Post Rd and Mamaroneck Rd where most restaurants and bars are located. Cops are constantly there every night. The hotel is a Marriott hotel that is located by the Ritz Carlton and with this in mind one would think that the hotel would be exceptional or even excellent. It is not. The common area floors are not cleaned daily. Food and liquid spills were present, the exact stains, for all four days of our stay. The handle to operate the shower was broken and we had to fit it into place each time we took a shower. The base boards in our room had green tape holding it into place. Stay elsewhere.

This hotel is centrally located in White Plains. A few points to keep in mind. If you are planning on venturing out during the evening hours, keep in mind that two homeless shelters are located close to Post Rd and Mamaroneck Rd where most restaurants and bars are located. Cops are constantly there every night. The hotel is a Marriott hotel that is located by the Ritz Carlton and with this in mind one would think that the hotel would be exceptional or even excellent. It is not. The common area floors are not cleaned daily. Food and liquid spills were present, the exact stains, for all four days of our stay. The handle to operate the shower was broken and we had to fit it into place each time we took a shower. The base boards in our room had green tape holding it into place. Stay elsewhere.

10

chapman

8 dic 2024

·

Soggiorno di 1 notte

The place was clean and comfortable.

The place was clean and comfortable.

10

R

12 mar 2023

·

Soggiorno di 1 notte

Windows open! Squeaky clean! Great pool. Real staff

Windows open! Squeaky clean! Great pool. Real staff

8

Charles F

3 gen 2023

·

Soggiorno di 19.359 notti

The hotel property is kept up very nicely. My room was very clean and the bed comfortably. I think there should be ice machines on each floor.

The hotel property is kept up very nicely. My room was very clean and the bed comfortably. I think there should be ice machines on each floor.

10

Israt

4 mar 2024

·

Soggiorno di 1 notte

Spacious and modern. Very clean and peaceful.

Spacious and modern. Very clean and peaceful.

10

Johnny

13 mar 2023

·

Soggiorno di 5 notti

Very clean and excellent service from staff.

Very clean and excellent service from staff.

10

Joanna

22 set 2024

·

Soggiorno di 1 notte

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

8

Dudmire

3 set 2023

·

Soggiorno di 1 notte

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

8

kathy

29 giu 2025

·

Soggiorno di 3 notti

This is advertised as a 5 star property. In my opinion, it is a nice 4 star but it’s the little things that Opus is missing to get it to 5 star. First—soaps and lotions were *not* Le Labo, they were a watered down Marriott version. The pictures need to b updated on the website. I would suggest robes and slippers on hand. (It was my understanding you had to request a robe from housekeeping). Towels were not soft, they were rough and we had to request more—only 3 provided, 2 hand towels, 2 washcloths, no makeup remover. 1 vanity kit, 1 shower cap and the smallest bottle of lotion that’s made for 1 use. Suggest turndown service. Better hairdryers, not cheap ones that don’t work. You have to request water and ice from housekeeping. The locations is nice! The people were kind. Housekeeping was on point. But to reiterate—this is not a 5 star property.

This is advertised as a 5 star property. In my opinion, it is a nice 4 star but it’s the little things that Opus is missing to get it to 5 star. First—soaps and lotions were *not* Le Labo, they were a watered down Marriott version. The pictures need to b updated on the website. I would suggest robes and slippers on hand. (It was my understanding you had to request a robe from housekeeping). Towels were not soft, they were rough and we had to request more—only 3 provided, 2 hand towels, 2 washcloths, no makeup remover. 1 vanity kit, 1 shower cap and the smallest bottle of lotion that’s made for 1 use. Suggest turndown service. Better hairdryers, not cheap ones that don’t work. You have to request water and ice from housekeeping. The locations is nice! The people were kind. Housekeeping was on point. But to reiterate—this is not a 5 star property.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Le camere sono spaziose e moderne, con letti molto confortevoli e alcune offrono vista sul centro. Alcuni ospiti hanno menzionato rumore, biancheria da letto datata o problemi con il controllo della temperatura.

Recensioni degli ospiti correlate

6

James

20 ago 2023

·

Soggiorno di 1 notte

It is certainly not a five star property which explains its lacking the Ritz name any more. Aesthetically the rooms and hallways are very cold as was the bedroom's temperature. There is little to recommend unless you are attending an event at the hotel.

It is certainly not a five star property which explains its lacking the Ritz name any more. Aesthetically the rooms and hallways are very cold as was the bedroom's temperature. There is little to recommend unless you are attending an event at the hotel.

10

Joseph

28 apr 2024

·

Soggiorno di 1 notte

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

10

emmanuel

2 set 2024

·

Soggiorno di 1 notte

Opus is an excellent place to stay. The rooms and bedding are inviting. I'm happy I chose this hotel on my visit to New York.

Opus is an excellent place to stay. The rooms and bedding are inviting. I'm happy I chose this hotel on my visit to New York.

10

Melissa

14 mar 2025

·

Soggiorno di 1 notte

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

4

Natasha

5 nov 2025

·

Soggiorno di 1 notte

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

10

Amy

13 ott 2024

·

Soggiorno di 1 notte

super nice beds and super clean property with great food options

super nice beds and super clean property with great food options

10

Joanna

22 set 2024

·

Soggiorno di 1 notte

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

6

Linda

5 ott 2025

·

Soggiorno di 1 notte

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

8

Dudmire

3 set 2023

·

Soggiorno di 1 notte

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

10

Karen

19 ott 2024

·

Soggiorno di 2 notti

The rooms were large and comfortable.

The rooms were large and comfortable.

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Servizio

Molti descrivono il personale come cordiale e attento, ma i reclami ricorrenti includono check-in lenti o ritardati, errori di fatturazione, scarso follow-up e alcune interazioni poco professionali alla reception o al parcheggio. Sono stati segnalati anche errori nel servizio in camera e un servizio lento al ristorante.

Recensioni degli ospiti correlate

10

Joaquin

4 ago 2024

·

Soggiorno di 3 notti

Great property and outstanding service.

Great property and outstanding service.

6

Annie

28 apr 2024

·

Soggiorno di 2 notti

I ordered an Amazon package that was delivered to the property and marked as received by reception. They told me they would check the cameras and call me back. They never did. My expensive shoe order was conveniently misplaced and no one bothered. I am a business travel with an office in White Plains. I will never return due to what is either dishonesty or lack of follow through.

I ordered an Amazon package that was delivered to the property and marked as received by reception. They told me they would check the cameras and call me back. They never did. My expensive shoe order was conveniently misplaced and no one bothered. I am a business travel with an office in White Plains. I will never return due to what is either dishonesty or lack of follow through.

6

Damara

20 lug 2024

·

Soggiorno di 1 notte

When we checked in weren't able to actually get to our room because we weren’t in the system. So we went to dinner and waited it out

When we checked in weren't able to actually get to our room because we weren’t in the system. So we went to dinner and waited it out

10

luise

13 ago 2024

·

Soggiorno di 2 notti

all around great staff, property service.

all around great staff, property service.

6

amanda

6 mag 2024

·

Soggiorno di 1 notte

We paid for the executive suite and check in should have been at 3pm and we had to wait 2 hours for our room to be ready..when you pay that price for a hotel room it should be ready by check in. It made us late for our plans that evening as we were celebrating our anniversary. So slightly disappointed.

We paid for the executive suite and check in should have been at 3pm and we had to wait 2 hours for our room to be ready..when you pay that price for a hotel room it should be ready by check in. It made us late for our plans that evening as we were celebrating our anniversary. So slightly disappointed.

4

Natasha

5 nov 2025

·

Soggiorno di 1 notte

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

6

Linda

5 ott 2025

·

Soggiorno di 1 notte

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

2

Mario

3 set 2023

·

Soggiorno di 1 notte

We called the day before coming and was told getting a room around 2 should be no problem. Arrived at 1:20. Didn’t get a room until 4:45. We were late for our nephew’s wedding. We probably won’t return.

We called the day before coming and was told getting a room around 2 should be no problem. Arrived at 1:20. Didn’t get a room until 4:45. We were late for our nephew’s wedding. We probably won’t return.

6

Miguel

23 apr 2025

·

Soggiorno di 1 notte

The staff in the front desk charge me twice in my credit card , and also the charge a supposedly a 40 USD FEE , but they charge me 540 USD. I have to call them and fix the problem, but if you don’t call they just keep the money.

The staff in the front desk charge me twice in my credit card , and also the charge a supposedly a 40 USD FEE , but they charge me 540 USD. I have to call them and fix the problem, but if you don’t call they just keep the money.

6

Somer

29 apr 2024

·

Soggiorno di 1 notte

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

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Posizione

Situato in posizione centrale a White Plains, con facile accesso a piedi a ristoranti, negozi e alla stazione Metro-North. Comodo per visitare la città e partecipare ad attività locali.

Recensioni degli ospiti correlate

10

Christina

11 giu 2023

·

Soggiorno di 1 notte

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

8

Yanelsi

14 giu 2024

·

Soggiorno di 3 notti

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

10

Joseph

28 apr 2024

·

Soggiorno di 1 notte

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

10

Sharon

7 set 2025

·

Soggiorno di 3 notti

Beautiful hotel. Great location.

Beautiful hotel. Great location.

10

Alison

15 gen 2024

·

Soggiorno di 2 notti

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

10

Marc

5 ago 2024

·

Soggiorno di 2 notti

10/10 would come back again. Our room was spacious and clean. Lots of restaurants nearby and activities to do. Valet service was great and staff was personable and laidback. I can tell they still have The Ritz-Carlton hospitality ethics which is why the stay was so great!

10/10 would come back again. Our room was spacious and clean. Lots of restaurants nearby and activities to do. Valet service was great and staff was personable and laidback. I can tell they still have The Ritz-Carlton hospitality ethics which is why the stay was so great!

10

Melissa

14 mar 2025

·

Soggiorno di 1 notte

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

8

Antoniette

13 gen 2024

·

Soggiorno di 1 notte

Central located, nice size room and excellent room service breakfast.

Central located, nice size room and excellent room service breakfast.

10

Joanna

22 set 2024

·

Soggiorno di 1 notte

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

8

Dudmire

3 set 2023

·

Soggiorno di 1 notte

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

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Ristorazione

La qualità del cibo varia da eccellente per quanto riguarda i pasti in camera e quelli del Red Horse a piatti scadenti o immangiabili, con un servizio lento o errato. Diversi ospiti hanno inoltre notato costi aggiuntivi e problemi con la fatturazione della colazione.

Recensioni degli ospiti correlate

8

Tenisha

15 ago 2023

·

Soggiorno di 1 notte

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

8

Yanelsi

14 giu 2024

·

Soggiorno di 3 notti

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

6

Allison

22 feb 2025

·

Soggiorno di 1 notte

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

10

Bernard

17 mag 2023

·

Soggiorno di 1 notte

Elegant well maintained property, nice aroma in room and satisfying personal care products. Outstanding food: tasty and thoughtfully prepared.

Elegant well maintained property, nice aroma in room and satisfying personal care products. Outstanding food: tasty and thoughtfully prepared.

10

Melissa

14 mar 2025

·

Soggiorno di 1 notte

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

4

Natasha

5 nov 2025

·

Soggiorno di 1 notte

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

6

David

20 dic 2023

·

Soggiorno di 1 notte

Each staff member was excellent, obviously well trained which speaks well of management. The former Ritz-Carlton facilities are lovely. In contrast, the food at dinner was virtually inedible (4 dishes with two dining) and the wine (by the glass) undrinkable with a heavy, unpleasant metallic aftertaste. Breakfast fare little better.

Each staff member was excellent, obviously well trained which speaks well of management. The former Ritz-Carlton facilities are lovely. In contrast, the food at dinner was virtually inedible (4 dishes with two dining) and the wine (by the glass) undrinkable with a heavy, unpleasant metallic aftertaste. Breakfast fare little better.

8

Antoniette

13 gen 2024

·

Soggiorno di 1 notte

Central located, nice size room and excellent room service breakfast.

Central located, nice size room and excellent room service breakfast.

10

Ricardo

16 feb 2025

·

Soggiorno di 1 notte

Staff was great. Enjoyed the in room dining. Also appreciate th access to restaurant

Staff was great. Enjoyed the in room dining. Also appreciate th access to restaurant

6

Somer

29 apr 2024

·

Soggiorno di 1 notte

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

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10

ODell

21 lug 2026

·

Soggiorno di 2 notti

Beautiful establishment. Great customer service from valet to doorman to customer service to cleaning staff. Professional atmosphere, gym was clean. Restaurant called Red Horse had excellent drinks and food. Across the street is a mall and Multiple stores and restaurants in the area. Great experience!

Beautiful establishment. Great customer service from valet to doorman to customer service to cleaning staff. Professional atmosphere, gym was clean. Restaurant called Red Horse had excellent drinks and food. Across the street is a mall and Multiple stores and restaurants in the area. Great experience!

10

Abraham

22 giu 2026

·

Soggiorno di 1 notte

Highly recommend. Clean and awesome staff!!

Highly recommend. Clean and awesome staff!!

10

Donnett

15 giu 2026

·

Soggiorno di 1 notte

Clean room

Clean room

4

Cecil

25 mag 2026

·

Soggiorno di 1 notte

Breakfast was good, and the surrounding area was great. There were stains on the couches from unidentified bodily fluids, the tub didn’t work and there was poop on the ground next to the toilet. Unclean and gross, and the air conditioning made a loud knocking noise that woke us up every half hour. Also the ice machine didn’t work on our floor. They gave us some money towards breakfast for the inconvenience but I wouldn’t recommend anyone stays here

Breakfast was good, and the surrounding area was great. There were stains on the couches from unidentified bodily fluids, the tub didn’t work and there was poop on the ground next to the toilet. Unclean and gross, and the air conditioning made a loud knocking noise that woke us up every half hour. Also the ice machine didn’t work on our floor. They gave us some money towards breakfast for the inconvenience but I wouldn’t recommend anyone stays here

10

Andrea

23 mag 2026

·

Soggiorno di 1 notte

So luxurious and clean! Wish I was there on vacation and not just for work.

So luxurious and clean! Wish I was there on vacation and not just for work.

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 01:00

Prima delle 12:00

Informazioni utili

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Prezzi per le prossime date

settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $775
20 $399	21 $997	22 $1482	23	24 $422	25 $659	26 $1164
27 $258	28 $351	29 $1410	30 $1029

ottobre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.