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The Opus Westchester, Autograph Collection

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The Opus Westchester, Autograph Collection - Image 1

The Opus Westchester, Autograph Collection - Quarto

The Opus Westchester, Autograph Collection - Quarto

The Opus Westchester, Autograph Collection - Recepção

The Opus Westchester, Autograph Collection - Piscina

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From

US$ 409

/ noite

Sobre esta propriedade

Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você pode aproveitar as instalações recreativas, como uma piscina interna, uma sauna a vapor e uma academia aberta 24 horas. Este ho...

Comodidades

Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você pode aproveitar as instalações recreativas, como uma piscina interna, uma sauna a vapor e uma academia aberta 24 horas. Este hotel também oferece Wi-Fi de cortesia, serviços de casamento e TV na área comum.

Comodidades

As comodidades presentes incluem um business center 24 horas, check-out expresso e serviço de lavanderia e lavagem a seco. Hotel tem 6 salas de reunião disponíveis para eventos.

Jantar

Experimente pratos da culinária portuguesa no Kanopi, um dos 3 restaurantes neste hotel. Feche o fia com uma bebida refrescante em um bar/lounge. Um café da manhã feito na hora é servido durante a semana, entre 6h30 e 10h, e nos fins de semana, entre 7h e 13h, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 146 quartos com geladeiras e TVs de tela plana. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. Banheiro privativo com banheiras e chuveiros separados apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de cofres e escrivaninhas.

Localização

Em White Plains, The Opus Westchester, Autograph Collection fica a cerca de 5 minutos de carro de Westchester County Center e de Universidade de Direito Pace. Este hotel de luxo fica a 1,1 km de Jacob Purdy House e a 1,2 km de The Westchester Mall.

Lugares próximos

Universidade de Direito Pace(0.6 milhas)
Jacob Purdy House(0.6 milhas)
White Plains Hospital Center(0.7 milhas)
The Westchester Mall(0.7 milhas)
Westchester County Center(0.9 milhas)
Bowlero White Plains(1.3 milhas)
Manhattanville College(2.7 milhas)
Greenburgh Public Library(2.8 milhas)
Purchase College(3.9 milhas)
Cudner-Hyatt House Complex(4.2 milhas)
Captain Lawrence Brewing Company(4.3 milhas)
Westchester Broadway Theatre(4.7 milhas)
Performing Arts Center at Purchase College(5.1 milhas)
Faculdade de Medicina de Nova York(5.6 milhas)
Westchester Medical Center(6.1 milhas)
Aeroporto de Westchester County (HPN)(7.6 milhas)
Aeroporto LaGuardia (LGA)(29.5 milhas)
Aeroporto de Teterboro (TEB)(37.5 milhas)
Aeroporto Internacional John F. Kennedy (JFK)(33.8 milhas)

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Estacionamento com manobrista

Localização

3 Renaissance Square, White Plains, Nova York, Estados Unidos

Universidade de Direito Pace (0.6 milhas)

Jacob Purdy House (0.6 milhas)

White Plains Hospital Center (0.7 milhas)

The Westchester Mall (0.7 milhas)

Westchester County Center (0.9 milhas)

Bowlero White Plains (1.3 milhas)

Mais informações sobre a localização

Opções de quarto

6

Quarto luxo, 2 camas Queen (Hearing Accessible)

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Quarto premier, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Quarto luxo, 1 cama King (Mobility Accessible, Tub)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Quarto luxo, 2 camas Queen (Mobility Accessible, Roll-In Shower)

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Quarto luxo, 1 cama King (Hearing Accessible)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Quarto luxo, 2 camas Queen (Mobility/Hearing Access, Roll-In Shwr)

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

7

Quarto luxo, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Suíte executiva, 1 quarto

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Suíte, 1 quarto

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Quarto luxo, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

7

Quarto premier, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes sobre The Opus Westchester, Autograph Collection

8.3

Muito bom

Com base em 579 avaliações verificadas

Quem se hospeda aqui?

Negócios

26%

Casal

34%

Famílias

27%

Grupos

7%

Viajantes individuais

3%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No The Opus Westchester, Autograph Collection, os viajantes elogiam consistentemente os quartos espaçosos e modernos, além da localização conveniente e acessível a pé. As opiniões sobre o serviço e as comodidades são mistas, com interações marcantes com a equipe atenuadas por atrasos, falhas e problemas ocasionais de manutenção.

Comodidades

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Jantar

Isso foi útil?

Opinião dos hóspedes

No The Opus Westchester, Autograph Collection, os viajantes elogiam consistentemente os quartos espaçosos e modernos, além da localização conveniente e acessível a pé. As opiniões sobre o serviço e as comodidades são mistas, com interações marcantes com a equipe atenuadas por atrasos, falhas e problemas ocasionais de manutenção.

O feedback sobre as opções de refeições é bastante variado, com alguns elogiando as refeições no quarto e o restaurante Red Horse, enquanto outros relatam má qualidade, serviço lento, pedidos faltando e cobranças inesperadas. As instalações geram reações diversas: o spa recebe muitos elogios, mas a temperatura ou o cloro da piscina, interrupções ocasionais no aquecimento e as taxas de estacionamento são reclamações recorrentes. No geral, espere uma base elegante e confortável com pontos fortes na qualidade dos quartos.

Comodidades

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Spa frequentemente elogiado; a piscina recebe feedback misto sobre temperatura, cloro e interrupções, e o valet parking é conveniente, mas caro para alguns.

Avaliações dos hóspedes relacionadas

8

Tenisha

15 de ago. de 2023

·

Hospedou-se por 1 noite

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

10

Christina

11 de jun. de 2023

·

Hospedou-se por 1 noite

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

10

Lashawn

6 de mai. de 2024

·

Hospedou-se por 1 noite

Outstanding service from the front desk team and Daniel in spa gives the best facial. Im back in less than two months. The red horse restaurant food is delicious and the staff is great. Must have the bacon its the best bacon ive ever had. Lol

Outstanding service from the front desk team and Daniel in spa gives the best facial. Im back in less than two months. The red horse restaurant food is delicious and the staff is great. Must have the bacon its the best bacon ive ever had. Lol

8

Gokhan

26 de mar. de 2025

·

Hospedou-se por 1 noite

The hotel fee is higher than other hotels. There is also a high nightly parking fee. I made a reservation including breakfast, but I still paid for breakfast.

The hotel fee is higher than other hotels. There is also a high nightly parking fee. I made a reservation including breakfast, but I still paid for breakfast.

10

Alison

15 de jan. de 2024

·

Hospedou-se por 2 noites

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

6

Allison

22 de fev. de 2025

·

Hospedou-se por 1 noite

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

10

Simone

21 de jul. de 2025

·

Hospedou-se por 1 noite

Although I stayed for 1 night, I wish my stay was a little longer. This hotel exceeds my expectations. I had a wonderful time and stay. The spa was so beautiful and amazing. I would definitely recommend this hotel.

Although I stayed for 1 night, I wish my stay was a little longer. This hotel exceeds my expectations. I had a wonderful time and stay. The spa was so beautiful and amazing. I would definitely recommend this hotel.

10

R

12 de mar. de 2023

·

Hospedou-se por 1 noite

Windows open! Squeaky clean! Great pool. Real staff

Windows open! Squeaky clean! Great pool. Real staff

10

Joanna

22 de set. de 2024

·

Hospedou-se por 1 noite

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

6

Somer

29 de abr. de 2024

·

Hospedou-se por 1 noite

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os quartos são frequentemente descritos como muito limpos e bem conservados. Alguns hóspedes observaram problemas de manutenção em áreas comuns e problemas ocasionais de manutenção no quarto.

Avaliações dos hóspedes relacionadas

10

Luvion

21 de set. de 2025

·

Hospedou-se por 2 noites

Clean and modern

Clean and modern

4

Henry

9 de mai. de 2023

·

This hotel is centrally located in White Plains. A few points to keep in mind. If you are planning on venturing out during the evening hours, keep in mind that two homeless shelters are located close to Post Rd and Mamaroneck Rd where most restaurants and bars are located. Cops are constantly there every night. The hotel is a Marriott hotel that is located by the Ritz Carlton and with this in mind one would think that the hotel would be exceptional or even excellent. It is not. The common area floors are not cleaned daily. Food and liquid spills were present, the exact stains, for all four days of our stay. The handle to operate the shower was broken and we had to fit it into place each time we took a shower. The base boards in our room had green tape holding it into place. Stay elsewhere.

This hotel is centrally located in White Plains. A few points to keep in mind. If you are planning on venturing out during the evening hours, keep in mind that two homeless shelters are located close to Post Rd and Mamaroneck Rd where most restaurants and bars are located. Cops are constantly there every night. The hotel is a Marriott hotel that is located by the Ritz Carlton and with this in mind one would think that the hotel would be exceptional or even excellent. It is not. The common area floors are not cleaned daily. Food and liquid spills were present, the exact stains, for all four days of our stay. The handle to operate the shower was broken and we had to fit it into place each time we took a shower. The base boards in our room had green tape holding it into place. Stay elsewhere.

10

chapman

8 de dez. de 2024

·

Hospedou-se por 1 noite

The place was clean and comfortable.

The place was clean and comfortable.

10

R

12 de mar. de 2023

·

Hospedou-se por 1 noite

Windows open! Squeaky clean! Great pool. Real staff

Windows open! Squeaky clean! Great pool. Real staff

8

Charles F

3 de jan. de 2023

·

Hospedou-se por 19.359 noites

The hotel property is kept up very nicely. My room was very clean and the bed comfortably. I think there should be ice machines on each floor.

The hotel property is kept up very nicely. My room was very clean and the bed comfortably. I think there should be ice machines on each floor.

10

Israt

4 de mar. de 2024

·

Hospedou-se por 1 noite

Spacious and modern. Very clean and peaceful.

Spacious and modern. Very clean and peaceful.

10

Johnny

13 de mar. de 2023

·

Hospedou-se por 5 noites

Very clean and excellent service from staff.

Very clean and excellent service from staff.

10

Joanna

22 de set. de 2024

·

Hospedou-se por 1 noite

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

8

Dudmire

3 de set. de 2023

·

Hospedou-se por 1 noite

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

8

kathy

29 de jun. de 2025

·

Hospedou-se por 3 noites

This is advertised as a 5 star property. In my opinion, it is a nice 4 star but it’s the little things that Opus is missing to get it to 5 star. First—soaps and lotions were *not* Le Labo, they were a watered down Marriott version. The pictures need to b updated on the website. I would suggest robes and slippers on hand. (It was my understanding you had to request a robe from housekeeping). Towels were not soft, they were rough and we had to request more—only 3 provided, 2 hand towels, 2 washcloths, no makeup remover. 1 vanity kit, 1 shower cap and the smallest bottle of lotion that’s made for 1 use. Suggest turndown service. Better hairdryers, not cheap ones that don’t work. You have to request water and ice from housekeeping. The locations is nice! The people were kind. Housekeeping was on point. But to reiterate—this is not a 5 star property.

This is advertised as a 5 star property. In my opinion, it is a nice 4 star but it’s the little things that Opus is missing to get it to 5 star. First—soaps and lotions were *not* Le Labo, they were a watered down Marriott version. The pictures need to b updated on the website. I would suggest robes and slippers on hand. (It was my understanding you had to request a robe from housekeeping). Towels were not soft, they were rough and we had to request more—only 3 provided, 2 hand towels, 2 washcloths, no makeup remover. 1 vanity kit, 1 shower cap and the smallest bottle of lotion that’s made for 1 use. Suggest turndown service. Better hairdryers, not cheap ones that don’t work. You have to request water and ice from housekeeping. The locations is nice! The people were kind. Housekeeping was on point. But to reiterate—this is not a 5 star property.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são espaçosos e modernos, com camas muito confortáveis, e alguns oferecem vista para o centro da cidade. Alguns hóspedes mencionaram barulho, roupa de cama com aparência mais antiga ou problemas com o controle de temperatura.

Avaliações dos hóspedes relacionadas

6

James

20 de ago. de 2023

·

Hospedou-se por 1 noite

It is certainly not a five star property which explains its lacking the Ritz name any more. Aesthetically the rooms and hallways are very cold as was the bedroom's temperature. There is little to recommend unless you are attending an event at the hotel.

It is certainly not a five star property which explains its lacking the Ritz name any more. Aesthetically the rooms and hallways are very cold as was the bedroom's temperature. There is little to recommend unless you are attending an event at the hotel.

10

Joseph

28 de abr. de 2024

·

Hospedou-se por 1 noite

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

10

emmanuel

2 de set. de 2024

·

Hospedou-se por 1 noite

Opus is an excellent place to stay. The rooms and bedding are inviting. I'm happy I chose this hotel on my visit to New York.

Opus is an excellent place to stay. The rooms and bedding are inviting. I'm happy I chose this hotel on my visit to New York.

10

Melissa

14 de mar. de 2025

·

Hospedou-se por 1 noite

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

4

Natasha

5 de nov. de 2025

·

Hospedou-se por 1 noite

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

10

Amy

13 de out. de 2024

·

Hospedou-se por 1 noite

super nice beds and super clean property with great food options

super nice beds and super clean property with great food options

10

Joanna

22 de set. de 2024

·

Hospedou-se por 1 noite

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

6

Linda

5 de out. de 2025

·

Hospedou-se por 1 noite

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

8

Dudmire

3 de set. de 2023

·

Hospedou-se por 1 noite

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

10

Karen

19 de out. de 2024

·

Hospedou-se por 2 noites

The rooms were large and comfortable.

The rooms were large and comfortable.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

Muitos descrevem a equipe como simpática e atenciosa, mas as reclamações recorrentes incluem check-in lento ou atrasado, erros de cobrança, acompanhamento fraco e algumas interações pouco profissionais na recepção ou no valet. Erros no serviço de quarto e lentidão no restaurante também foram observados.

Avaliações dos hóspedes relacionadas

10

Joaquin

4 de ago. de 2024

·

Hospedou-se por 3 noites

Great property and outstanding service.

Great property and outstanding service.

6

Annie

28 de abr. de 2024

·

Hospedou-se por 2 noites

I ordered an Amazon package that was delivered to the property and marked as received by reception. They told me they would check the cameras and call me back. They never did. My expensive shoe order was conveniently misplaced and no one bothered. I am a business travel with an office in White Plains. I will never return due to what is either dishonesty or lack of follow through.

I ordered an Amazon package that was delivered to the property and marked as received by reception. They told me they would check the cameras and call me back. They never did. My expensive shoe order was conveniently misplaced and no one bothered. I am a business travel with an office in White Plains. I will never return due to what is either dishonesty or lack of follow through.

6

Damara

20 de jul. de 2024

·

Hospedou-se por 1 noite

When we checked in weren't able to actually get to our room because we weren’t in the system. So we went to dinner and waited it out

When we checked in weren't able to actually get to our room because we weren’t in the system. So we went to dinner and waited it out

10

luise

13 de ago. de 2024

·

Hospedou-se por 2 noites

all around great staff, property service.

all around great staff, property service.

6

amanda

6 de mai. de 2024

·

Hospedou-se por 1 noite

We paid for the executive suite and check in should have been at 3pm and we had to wait 2 hours for our room to be ready..when you pay that price for a hotel room it should be ready by check in. It made us late for our plans that evening as we were celebrating our anniversary. So slightly disappointed.

We paid for the executive suite and check in should have been at 3pm and we had to wait 2 hours for our room to be ready..when you pay that price for a hotel room it should be ready by check in. It made us late for our plans that evening as we were celebrating our anniversary. So slightly disappointed.

4

Natasha

5 de nov. de 2025

·

Hospedou-se por 1 noite

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

6

Linda

5 de out. de 2025

·

Hospedou-se por 1 noite

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

2

Mario

3 de set. de 2023

·

Hospedou-se por 1 noite

We called the day before coming and was told getting a room around 2 should be no problem. Arrived at 1:20. Didn’t get a room until 4:45. We were late for our nephew’s wedding. We probably won’t return.

We called the day before coming and was told getting a room around 2 should be no problem. Arrived at 1:20. Didn’t get a room until 4:45. We were late for our nephew’s wedding. We probably won’t return.

6

Miguel

23 de abr. de 2025

·

Hospedou-se por 1 noite

The staff in the front desk charge me twice in my credit card , and also the charge a supposedly a 40 USD FEE , but they charge me 540 USD. I have to call them and fix the problem, but if you don’t call they just keep the money.

The staff in the front desk charge me twice in my credit card , and also the charge a supposedly a 40 USD FEE , but they charge me 540 USD. I have to call them and fix the problem, but if you don’t call they just keep the money.

6

Somer

29 de abr. de 2024

·

Hospedou-se por 1 noite

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localizado centralmente em White Plains, com fácil acesso a pé a restaurantes, lojas e à estação Metro-North. Conveniente para visitas à cidade e atividades locais.

Avaliações dos hóspedes relacionadas

10

Christina

11 de jun. de 2023

·

Hospedou-se por 1 noite

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

8

Yanelsi

14 de jun. de 2024

·

Hospedou-se por 3 noites

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

10

Joseph

28 de abr. de 2024

·

Hospedou-se por 1 noite

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

10

Sharon

7 de set. de 2025

·

Hospedou-se por 3 noites

Beautiful hotel. Great location.

Beautiful hotel. Great location.

10

Alison

15 de jan. de 2024

·

Hospedou-se por 2 noites

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

10

Marc

5 de ago. de 2024

·

Hospedou-se por 2 noites

10/10 would come back again. Our room was spacious and clean. Lots of restaurants nearby and activities to do. Valet service was great and staff was personable and laidback. I can tell they still have The Ritz-Carlton hospitality ethics which is why the stay was so great!

10/10 would come back again. Our room was spacious and clean. Lots of restaurants nearby and activities to do. Valet service was great and staff was personable and laidback. I can tell they still have The Ritz-Carlton hospitality ethics which is why the stay was so great!

10

Melissa

14 de mar. de 2025

·

Hospedou-se por 1 noite

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

8

Antoniette

13 de jan. de 2024

·

Hospedou-se por 1 noite

Central located, nice size room and excellent room service breakfast.

Central located, nice size room and excellent room service breakfast.

10

Joanna

22 de set. de 2024

·

Hospedou-se por 1 noite

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

8

Dudmire

3 de set. de 2023

·

Hospedou-se por 1 noite

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

A qualidade da comida varia de refeições excelentes no quarto e no Red Horse a pratos ruins ou intragáveis, com serviço lento ou incorreto relatado. Vários hóspedes também notaram taxas adicionais e problemas com a cobrança do café da manhã.

Avaliações dos hóspedes relacionadas

8

Tenisha

15 de ago. de 2023

·

Hospedou-se por 1 noite

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

8

Yanelsi

14 de jun. de 2024

·

Hospedou-se por 3 noites

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

6

Allison

22 de fev. de 2025

·

Hospedou-se por 1 noite

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

10

Bernard

17 de mai. de 2023

·

Hospedou-se por 1 noite

Elegant well maintained property, nice aroma in room and satisfying personal care products. Outstanding food: tasty and thoughtfully prepared.

Elegant well maintained property, nice aroma in room and satisfying personal care products. Outstanding food: tasty and thoughtfully prepared.

10

Melissa

14 de mar. de 2025

·

Hospedou-se por 1 noite

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

4

Natasha

5 de nov. de 2025

·

Hospedou-se por 1 noite

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

6

David

20 de dez. de 2023

·

Hospedou-se por 1 noite

Each staff member was excellent, obviously well trained which speaks well of management. The former Ritz-Carlton facilities are lovely. In contrast, the food at dinner was virtually inedible (4 dishes with two dining) and the wine (by the glass) undrinkable with a heavy, unpleasant metallic aftertaste. Breakfast fare little better.

Each staff member was excellent, obviously well trained which speaks well of management. The former Ritz-Carlton facilities are lovely. In contrast, the food at dinner was virtually inedible (4 dishes with two dining) and the wine (by the glass) undrinkable with a heavy, unpleasant metallic aftertaste. Breakfast fare little better.

8

Antoniette

13 de jan. de 2024

·

Hospedou-se por 1 noite

Central located, nice size room and excellent room service breakfast.

Central located, nice size room and excellent room service breakfast.

10

Ricardo

16 de fev. de 2025

·

Hospedou-se por 1 noite

Staff was great. Enjoyed the in room dining. Also appreciate th access to restaurant

Staff was great. Enjoyed the in room dining. Also appreciate th access to restaurant

6

Somer

29 de abr. de 2024

·

Hospedou-se por 1 noite

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

ODell

21 de jul. de 2026

·

Hospedou-se por 2 noites

Beautiful establishment. Great customer service from valet to doorman to customer service to cleaning staff. Professional atmosphere, gym was clean. Restaurant called Red Horse had excellent drinks and food. Across the street is a mall and Multiple stores and restaurants in the area. Great experience!

Beautiful establishment. Great customer service from valet to doorman to customer service to cleaning staff. Professional atmosphere, gym was clean. Restaurant called Red Horse had excellent drinks and food. Across the street is a mall and Multiple stores and restaurants in the area. Great experience!

10

Abraham

22 de jun. de 2026

·

Hospedou-se por 1 noite

Highly recommend. Clean and awesome staff!!

Highly recommend. Clean and awesome staff!!

10

Donnett

15 de jun. de 2026

·

Hospedou-se por 1 noite

Clean room

Clean room

4

Cecil

25 de mai. de 2026

·

Hospedou-se por 1 noite

Breakfast was good, and the surrounding area was great. There were stains on the couches from unidentified bodily fluids, the tub didn’t work and there was poop on the ground next to the toilet. Unclean and gross, and the air conditioning made a loud knocking noise that woke us up every half hour. Also the ice machine didn’t work on our floor. They gave us some money towards breakfast for the inconvenience but I wouldn’t recommend anyone stays here

Breakfast was good, and the surrounding area was great. There were stains on the couches from unidentified bodily fluids, the tub didn’t work and there was poop on the ground next to the toilet. Unclean and gross, and the air conditioning made a loud knocking noise that woke us up every half hour. Also the ice machine didn’t work on our floor. They gave us some money towards breakfast for the inconvenience but I wouldn’t recommend anyone stays here

10

Andrea

23 de mai. de 2026

·

Hospedou-se por 1 noite

So luxurious and clean! Wish I was there on vacation and not just for work.

So luxurious and clean! Wish I was there on vacation and not just for work.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 01:00

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $775
20 $399	21 $997	22 $1.482	23	24 $422	25 $659	26 $1.164
27 $258	28 $351	29 $1.410	30 $1.029

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.