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The Opus Westchester, Autograph Collection

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The Opus Westchester, Autograph Collection - Rum

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The Opus Westchester, Autograph Collection - Pool

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Om detta boende

Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här erbjuds inomhuspool, ångbastu och dygnet runt-öppet fitnesscenter. Detta hotell har även gratis wi-fi, bröllopstjäns...

Bekvämligheter

Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här erbjuds inomhuspool, ångbastu och dygnet runt-öppet fitnesscenter. Detta hotell har även gratis wi-fi, bröllopstjänster och en tv i allmänt utrymme.

Företagsfaciliteter

Gäster har tillgång till bland annat business-service dygnet runt, expressutcheckning och kemtvätt/tvättjänster. Detta hotell har 6 konferensrum för olika typer av möten och events.

Måltider

Låt väl smaka av portugisiska köket på Kanopi, en av de 3 restauranger detta hotell erbjuder. Avsluta dagen med en drink på boendets bar. Frukost enligt egen beställning serveras på vardagar mellan 06.30 och 10.00 och på helger mellan 07.00 och 13.00 mot en avgift.

Rum

Känn dig som hemma i ett av de 146 rummen med kylskåp och platt-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Privat badrum med badkar och dusch, gratis toalettartiklar och hårtorkar. På rummet finns telefon, värdeförvaringsskåp och skrivbord.

Läge

The Opus Westchester, Autograph Collection ligger i White Plains, 2 min med bil från Westchester County Center och 9 min från Lyndhurst Mansion. Detta hotell i lyxstil ligger 0,9 km från Pace University Law School och 1,2 km från The Westchester Mall.

Vad finns i närheten

Pace University Law School(0.6 miles)
White Plains Hospital Center(0.6 miles)
The Westchester Mall(0.7 miles)
Westchester County Center(0.7 miles)
Bowlero White Plains(0.9 miles)
Manhattanville College(1.3 miles)
Greenburgh Public Library(2.7 miles)
Purchase College(2.8 miles)
Cudner-Hyatt House Complex(3.9 miles)
Captain Lawrence Brewing Company(4.2 miles)
Neuberger Museum of Art(4.3 miles)
Performing Arts Center at Purchase College(4.7 miles)
New York Medical College(5.1 miles)
Westchester Medical Center(5.6 miles)
Capitol Theatre(6.1 miles)
White Plains, NY (HPN-Westchester County)(7.6 miles)
LaGuardia Airport (LGA)(29.5 miles)
Teterboro, NJ (TEB)(37.5 miles)
John F. Kennedy International Airport (JFK)(33.8 miles)

Parkering
Restaurang
Pool
Business center
Rumservice
Parkeringsservice

Läge

3 Renaissance Square, White Plains, New York, USA

Pace University Law School (0.6 miles)

White Plains Hospital Center (0.6 miles)

The Westchester Mall (0.7 miles)

Westchester County Center (0.7 miles)

Bowlero White Plains (0.9 miles)

Manhattanville College (1.3 miles)

Mer platsinformation

Rumsalternativ

6

Deluxe-rum - 2 queensize-sängar (Hearing Accessible)

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

6

Premier-rum - 2 queensize-sängar

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

6

Deluxe-rum - 1 kingsize-säng (Mobility Accessible, Tub)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

6

Deluxe-rum - 2 queensize-sängar (Mobility Accessible, Roll-In Shower)

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

6

Deluxe-rum - 1 kingsize-säng (Hearing Accessible)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

6

Deluxe-rum - 2 queensize-sängar (Mobility/Hearing Access, Roll-In Shwr)

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

7

Deluxe-rum - 2 queensize-sängar

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

5

Svit Executive - 1 sovrum

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

6

Svit - 1 sovrum

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

6

Deluxe-rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

7

Premier-rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

Gästrecensioner för The Opus Westchester, Autograph Collection

8.3

Mycket bra

Baserat på 579 verifierade recensioner

Vem bor här?

Företag

26%

Par

34%

Familj

27%

Grupper

7%

Ensamresande

3%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På The Opus Westchester, Autograph Collection, berömmer resenärer genomgående de rymliga, moderna rummen och det praktiska, gångvänliga läget. Åsikterna om service och bekvämligheter är dock blandade, med enastående personalmöten som dämpas av förseningar, slarv och ibland underhållsproblem.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På The Opus Westchester, Autograph Collection, berömmer resenärer genomgående de rymliga, moderna rummen och det praktiska, gångvänliga läget. Åsikterna om service och bekvämligheter är dock blandade, med enastående personalmöten som dämpas av förseningar, slarv och ibland underhållsproblem.

Omdömena om maten är starkt varierande, där vissa berömmer måltiderna på rummet och Red Horse-restaurangen, medan andra rapporterar dålig kvalitet, långsam service, felaktiga beställningar och oväntade avgifter. Anläggningarna får blandade reaktioner: spaanläggningen får starkt beröm, men poolens temperatur eller klorhalt, tillfälliga värmestörningar och parkeringsavgifter är återkommande klagomål. Sammantaget kan du förvänta dig en stilfull och bekväm bas med styrkor i rummens kvalitet.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Spanläggningen får ofta beröm; poolen får blandade omdömen gällande temperatur, klorhalt och strömavbrott, och betjäntparkeringen är bekväm men dyr för vissa.

Relaterade gästrecensioner

8

Tenisha

15 aug. 2023

·

Stannade 1 natt

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

10

Christina

11 juni 2023

·

Stannade 1 natt

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

10

Lashawn

6 maj 2024

·

Stannade 1 natt

Outstanding service from the front desk team and Daniel in spa gives the best facial. Im back in less than two months. The red horse restaurant food is delicious and the staff is great. Must have the bacon its the best bacon ive ever had. Lol

Outstanding service from the front desk team and Daniel in spa gives the best facial. Im back in less than two months. The red horse restaurant food is delicious and the staff is great. Must have the bacon its the best bacon ive ever had. Lol

8

Gokhan

26 mars 2025

·

Stannade 1 natt

The hotel fee is higher than other hotels. There is also a high nightly parking fee. I made a reservation including breakfast, but I still paid for breakfast.

The hotel fee is higher than other hotels. There is also a high nightly parking fee. I made a reservation including breakfast, but I still paid for breakfast.

10

Alison

15 jan. 2024

·

Stannade 2 nätter

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

6

Allison

22 feb. 2025

·

Stannade 1 natt

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

10

Simone

21 juli 2025

·

Stannade 1 natt

Although I stayed for 1 night, I wish my stay was a little longer. This hotel exceeds my expectations. I had a wonderful time and stay. The spa was so beautiful and amazing. I would definitely recommend this hotel.

Although I stayed for 1 night, I wish my stay was a little longer. This hotel exceeds my expectations. I had a wonderful time and stay. The spa was so beautiful and amazing. I would definitely recommend this hotel.

10

R

12 mars 2023

·

Stannade 1 natt

Windows open! Squeaky clean! Great pool. Real staff

Windows open! Squeaky clean! Great pool. Real staff

10

Joanna

22 sep. 2024

·

Stannade 1 natt

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

6

Somer

29 apr. 2024

·

Stannade 1 natt

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Rummen beskrivs ofta som mycket rena och väl underhållna. Ett fåtal gäster noterade underhållsproblem i gemensamma utrymmen och ibland underhållsproblem på rummen.

Relaterade gästrecensioner

10

Luvion

21 sep. 2025

·

Stannade 2 nätter

Clean and modern

Clean and modern

4

Henry

9 maj 2023

·

This hotel is centrally located in White Plains. A few points to keep in mind. If you are planning on venturing out during the evening hours, keep in mind that two homeless shelters are located close to Post Rd and Mamaroneck Rd where most restaurants and bars are located. Cops are constantly there every night. The hotel is a Marriott hotel that is located by the Ritz Carlton and with this in mind one would think that the hotel would be exceptional or even excellent. It is not. The common area floors are not cleaned daily. Food and liquid spills were present, the exact stains, for all four days of our stay. The handle to operate the shower was broken and we had to fit it into place each time we took a shower. The base boards in our room had green tape holding it into place. Stay elsewhere.

This hotel is centrally located in White Plains. A few points to keep in mind. If you are planning on venturing out during the evening hours, keep in mind that two homeless shelters are located close to Post Rd and Mamaroneck Rd where most restaurants and bars are located. Cops are constantly there every night. The hotel is a Marriott hotel that is located by the Ritz Carlton and with this in mind one would think that the hotel would be exceptional or even excellent. It is not. The common area floors are not cleaned daily. Food and liquid spills were present, the exact stains, for all four days of our stay. The handle to operate the shower was broken and we had to fit it into place each time we took a shower. The base boards in our room had green tape holding it into place. Stay elsewhere.

10

chapman

8 dec. 2024

·

Stannade 1 natt

The place was clean and comfortable.

The place was clean and comfortable.

10

R

12 mars 2023

·

Stannade 1 natt

Windows open! Squeaky clean! Great pool. Real staff

Windows open! Squeaky clean! Great pool. Real staff

8

Charles F

3 jan. 2023

·

Stannade 19 359 nätter

The hotel property is kept up very nicely. My room was very clean and the bed comfortably. I think there should be ice machines on each floor.

The hotel property is kept up very nicely. My room was very clean and the bed comfortably. I think there should be ice machines on each floor.

10

Israt

4 mars 2024

·

Stannade 1 natt

Spacious and modern. Very clean and peaceful.

Spacious and modern. Very clean and peaceful.

10

Johnny

13 mars 2023

·

Stannade 5 nätter

Very clean and excellent service from staff.

Very clean and excellent service from staff.

10

Joanna

22 sep. 2024

·

Stannade 1 natt

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

8

Dudmire

3 sep. 2023

·

Stannade 1 natt

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

8

kathy

29 juni 2025

·

Stannade 3 nätter

This is advertised as a 5 star property. In my opinion, it is a nice 4 star but it’s the little things that Opus is missing to get it to 5 star. First—soaps and lotions were *not* Le Labo, they were a watered down Marriott version. The pictures need to b updated on the website. I would suggest robes and slippers on hand. (It was my understanding you had to request a robe from housekeeping). Towels were not soft, they were rough and we had to request more—only 3 provided, 2 hand towels, 2 washcloths, no makeup remover. 1 vanity kit, 1 shower cap and the smallest bottle of lotion that’s made for 1 use. Suggest turndown service. Better hairdryers, not cheap ones that don’t work. You have to request water and ice from housekeeping. The locations is nice! The people were kind. Housekeeping was on point. But to reiterate—this is not a 5 star property.

This is advertised as a 5 star property. In my opinion, it is a nice 4 star but it’s the little things that Opus is missing to get it to 5 star. First—soaps and lotions were *not* Le Labo, they were a watered down Marriott version. The pictures need to b updated on the website. I would suggest robes and slippers on hand. (It was my understanding you had to request a robe from housekeeping). Towels were not soft, they were rough and we had to request more—only 3 provided, 2 hand towels, 2 washcloths, no makeup remover. 1 vanity kit, 1 shower cap and the smallest bottle of lotion that’s made for 1 use. Suggest turndown service. Better hairdryers, not cheap ones that don’t work. You have to request water and ice from housekeeping. The locations is nice! The people were kind. Housekeeping was on point. But to reiterate—this is not a 5 star property.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är rymliga och moderna med mycket bekväma sängar, och vissa erbjuder utsikt över staden. Ett fåtal gäster nämnde oljud, äldre sängkläder eller problem med temperaturkontrollen.

Relaterade gästrecensioner

6

James

20 aug. 2023

·

Stannade 1 natt

It is certainly not a five star property which explains its lacking the Ritz name any more. Aesthetically the rooms and hallways are very cold as was the bedroom's temperature. There is little to recommend unless you are attending an event at the hotel.

It is certainly not a five star property which explains its lacking the Ritz name any more. Aesthetically the rooms and hallways are very cold as was the bedroom's temperature. There is little to recommend unless you are attending an event at the hotel.

10

Joseph

28 apr. 2024

·

Stannade 1 natt

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

10

emmanuel

2 sep. 2024

·

Stannade 1 natt

Opus is an excellent place to stay. The rooms and bedding are inviting. I'm happy I chose this hotel on my visit to New York.

Opus is an excellent place to stay. The rooms and bedding are inviting. I'm happy I chose this hotel on my visit to New York.

10

Melissa

14 mars 2025

·

Stannade 1 natt

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

4

Natasha

5 nov. 2025

·

Stannade 1 natt

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

10

Amy

13 okt. 2024

·

Stannade 1 natt

super nice beds and super clean property with great food options

super nice beds and super clean property with great food options

10

Joanna

22 sep. 2024

·

Stannade 1 natt

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

6

Linda

5 okt. 2025

·

Stannade 1 natt

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

8

Dudmire

3 sep. 2023

·

Stannade 1 natt

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

10

Karen

19 okt. 2024

·

Stannade 2 nätter

The rooms were large and comfortable.

The rooms were large and comfortable.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Många beskriver personalen som vänlig och uppmärksam, men återkommande klagomål inkluderar långsam eller försenad incheckning, felaktiga fakturor, dålig uppföljning och vissa oprofessionella interaktioner i receptionen eller med betjäningen. Misstag med rumsservicen och långsam service i restaurangen noterades också.

Relaterade gästrecensioner

10

Joaquin

4 aug. 2024

·

Stannade 3 nätter

Great property and outstanding service.

Great property and outstanding service.

6

Annie

28 apr. 2024

·

Stannade 2 nätter

I ordered an Amazon package that was delivered to the property and marked as received by reception. They told me they would check the cameras and call me back. They never did. My expensive shoe order was conveniently misplaced and no one bothered. I am a business travel with an office in White Plains. I will never return due to what is either dishonesty or lack of follow through.

I ordered an Amazon package that was delivered to the property and marked as received by reception. They told me they would check the cameras and call me back. They never did. My expensive shoe order was conveniently misplaced and no one bothered. I am a business travel with an office in White Plains. I will never return due to what is either dishonesty or lack of follow through.

6

Damara

20 juli 2024

·

Stannade 1 natt

When we checked in weren't able to actually get to our room because we weren’t in the system. So we went to dinner and waited it out

When we checked in weren't able to actually get to our room because we weren’t in the system. So we went to dinner and waited it out

10

luise

13 aug. 2024

·

Stannade 2 nätter

all around great staff, property service.

all around great staff, property service.

6

amanda

6 maj 2024

·

Stannade 1 natt

We paid for the executive suite and check in should have been at 3pm and we had to wait 2 hours for our room to be ready..when you pay that price for a hotel room it should be ready by check in. It made us late for our plans that evening as we were celebrating our anniversary. So slightly disappointed.

We paid for the executive suite and check in should have been at 3pm and we had to wait 2 hours for our room to be ready..when you pay that price for a hotel room it should be ready by check in. It made us late for our plans that evening as we were celebrating our anniversary. So slightly disappointed.

4

Natasha

5 nov. 2025

·

Stannade 1 natt

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

6

Linda

5 okt. 2025

·

Stannade 1 natt

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

There was an irritating machine type noise - non stop - in our room . Sounded like a wind chamber or loud white noise machine. We told staff but no follow up and it continued all night . Also it took a very(!) long time to get our car. Positives - nice Room and pleasant staff

2

Mario

3 sep. 2023

·

Stannade 1 natt

We called the day before coming and was told getting a room around 2 should be no problem. Arrived at 1:20. Didn’t get a room until 4:45. We were late for our nephew’s wedding. We probably won’t return.

We called the day before coming and was told getting a room around 2 should be no problem. Arrived at 1:20. Didn’t get a room until 4:45. We were late for our nephew’s wedding. We probably won’t return.

6

Miguel

23 apr. 2025

·

Stannade 1 natt

The staff in the front desk charge me twice in my credit card , and also the charge a supposedly a 40 USD FEE , but they charge me 540 USD. I have to call them and fix the problem, but if you don’t call they just keep the money.

The staff in the front desk charge me twice in my credit card , and also the charge a supposedly a 40 USD FEE , but they charge me 540 USD. I have to call them and fix the problem, but if you don’t call they just keep the money.

6

Somer

29 apr. 2024

·

Stannade 1 natt

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Centralt beläget i White Plains med enkel promenad till restauranger, butiker och Metro-North station. Bekvämt för stadsbesök och lokala aktiviteter.

Relaterade gästrecensioner

10

Christina

11 juni 2023

·

Stannade 1 natt

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

8

Yanelsi

14 juni 2024

·

Stannade 3 nätter

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

10

Joseph

28 apr. 2024

·

Stannade 1 natt

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

Had an overnight work related stay, rooms were large, great bathroom with tub and excellent bed. Close to all

10

Sharon

7 sep. 2025

·

Stannade 3 nätter

Beautiful hotel. Great location.

Beautiful hotel. Great location.

10

Alison

15 jan. 2024

·

Stannade 2 nätter

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

10

Marc

5 aug. 2024

·

Stannade 2 nätter

10/10 would come back again. Our room was spacious and clean. Lots of restaurants nearby and activities to do. Valet service was great and staff was personable and laidback. I can tell they still have The Ritz-Carlton hospitality ethics which is why the stay was so great!

10/10 would come back again. Our room was spacious and clean. Lots of restaurants nearby and activities to do. Valet service was great and staff was personable and laidback. I can tell they still have The Ritz-Carlton hospitality ethics which is why the stay was so great!

10

Melissa

14 mars 2025

·

Stannade 1 natt

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

8

Antoniette

13 jan. 2024

·

Stannade 1 natt

Central located, nice size room and excellent room service breakfast.

Central located, nice size room and excellent room service breakfast.

10

Joanna

22 sep. 2024

·

Stannade 1 natt

Great location clean spacious room. Comfortable bed

Great location clean spacious room. Comfortable bed

8

Dudmire

3 sep. 2023

·

Stannade 1 natt

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Matens kvalitet varierar från utmärkt rumsmat och måltider på Red Horse till dåliga eller oätliga rätter, med långsam eller felaktig service rapporterad. Flera gäster noterade även tilläggsavgifter och problem med fakturering av frukost.

Relaterade gästrecensioner

8

Tenisha

15 aug. 2023

·

Stannade 1 natt

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

8

Yanelsi

14 juni 2024

·

Stannade 3 nätter

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

Clean, luxury facilities, great food, good service, great location with lots of dining and shopping options. A great place to stay.

6

Allison

22 feb. 2025

·

Stannade 1 natt

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

I was underwhelmed by this hotel. While the rooms are spacious, the bedding felt old and not as soft as expected. Bring your own toilet paper—the one they provide is like cardboard! The indoor pool is larger than most, but the chlorine level is so high that it irritated my kids’ eyes. Service was mediocre—when I asked for an extra slice of bread with my entrée, I was told there would be a charge. They also added a fee for room service. Overall, I wouldn’t return.

10

Bernard

17 maj 2023

·

Stannade 1 natt

Elegant well maintained property, nice aroma in room and satisfying personal care products. Outstanding food: tasty and thoughtfully prepared.

Elegant well maintained property, nice aroma in room and satisfying personal care products. Outstanding food: tasty and thoughtfully prepared.

10

Melissa

14 mars 2025

·

Stannade 1 natt

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

Very spacious and comfortable room with a nice view of downtown White Plains. I could’ve stayed in bed all day, so comfortable. Location is easy to access via a short walk from Metro North (we came from Brooklyn) and the downtown area is full of shops and restaurants that are all walkable. The in-room dining was delicious and delivered by friendly, caring staff. We also dined at Red Horse and it was so good we had another meal there the next day.

4

Natasha

5 nov. 2025

·

Stannade 1 natt

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

The rooms are large and the bed was very comfortable but much about the service could use some work. The valet yanked my door open and started closing my windows before I was even ready to get out of the car. He took down my number wrong, and repeatedly touched my phone to scroll through my messages when I assured him I had not received the expected text message. There were over-served patrons making a lot of unhappy noises in the elevator area. The food was poor quality in the lounge. My in-room dining for breakfast was over- and under-cooked. The desk agent at check-in was brusk, rushed through a lot of information and then looked annoyed when I asked her about printing documents. The room service server and the front desk staff in the morning were lovely and very helpful, however.

6

David

20 dec. 2023

·

Stannade 1 natt

Each staff member was excellent, obviously well trained which speaks well of management. The former Ritz-Carlton facilities are lovely. In contrast, the food at dinner was virtually inedible (4 dishes with two dining) and the wine (by the glass) undrinkable with a heavy, unpleasant metallic aftertaste. Breakfast fare little better.

Each staff member was excellent, obviously well trained which speaks well of management. The former Ritz-Carlton facilities are lovely. In contrast, the food at dinner was virtually inedible (4 dishes with two dining) and the wine (by the glass) undrinkable with a heavy, unpleasant metallic aftertaste. Breakfast fare little better.

8

Antoniette

13 jan. 2024

·

Stannade 1 natt

Central located, nice size room and excellent room service breakfast.

Central located, nice size room and excellent room service breakfast.

10

Ricardo

16 feb. 2025

·

Stannade 1 natt

Staff was great. Enjoyed the in room dining. Also appreciate th access to restaurant

Staff was great. Enjoyed the in room dining. Also appreciate th access to restaurant

6

Somer

29 apr. 2024

·

Stannade 1 natt

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Check-in agent was very nice. Server in the lobby bar, also very nice. Pool heater doesn’t work, it has been broken for several weeks and that is something that should be said ahead of time. Pool is totally freezing. One room service order never came, they said it “wasn’t put in” and no recovery was offered. Room was not ready until 4 for a 3pm check in.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

ODell

21 juli 2026

·

Stannade 2 nätter

Beautiful establishment. Great customer service from valet to doorman to customer service to cleaning staff. Professional atmosphere, gym was clean. Restaurant called Red Horse had excellent drinks and food. Across the street is a mall and Multiple stores and restaurants in the area. Great experience!

Beautiful establishment. Great customer service from valet to doorman to customer service to cleaning staff. Professional atmosphere, gym was clean. Restaurant called Red Horse had excellent drinks and food. Across the street is a mall and Multiple stores and restaurants in the area. Great experience!

10

Abraham

22 juni 2026

·

Stannade 1 natt

Highly recommend. Clean and awesome staff!!

Highly recommend. Clean and awesome staff!!

10

Donnett

15 juni 2026

·

Stannade 1 natt

Clean room

Clean room

4

Cecil

25 maj 2026

·

Stannade 1 natt

Breakfast was good, and the surrounding area was great. There were stains on the couches from unidentified bodily fluids, the tub didn’t work and there was poop on the ground next to the toilet. Unclean and gross, and the air conditioning made a loud knocking noise that woke us up every half hour. Also the ice machine didn’t work on our floor. They gave us some money towards breakfast for the inconvenience but I wouldn’t recommend anyone stays here

Breakfast was good, and the surrounding area was great. There were stains on the couches from unidentified bodily fluids, the tub didn’t work and there was poop on the ground next to the toilet. Unclean and gross, and the air conditioning made a loud knocking noise that woke us up every half hour. Also the ice machine didn’t work on our floor. They gave us some money towards breakfast for the inconvenience but I wouldn’t recommend anyone stays here

10

Andrea

23 maj 2026

·

Stannade 1 natt

So luxurious and clean! Wish I was there on vacation and not just for work.

So luxurious and clean! Wish I was there on vacation and not just for work.

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Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $628
20 $424	21 $997	22 $1 482	23	24 $422	25 $659	26 $1 164
27 $258	28 $351	29 $1 410	30 $1 029

oktober 2026

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