WoodSpring Suites Sulphur - Lake Charles

No Kleenex in the room and no in room coffee pot

The stay was fine. Once I got a room. The directions were all wrong and they kept sending me to a dead end!! Once I called the hotel and talked to them I was able to find it. Staff said “ when you arrive you will have to wait until I can find you a room” don’t call the number or anything but I will be right there. Waited over 20 minutes and it was such a slow process gave me a big spill of the process and asked me to stop by at checkout!! I did not as when I was leaving again the desk was closed off just like when I arrived. No thanks!

It was advertised to have free breakfast. There was none. Not even coffee. Not even coffee in the rooms. Literally nothing. Also, no shampoo. A bar of soap in the bathroom.

We where there for a F funeral in West Lake !! The Location was Awesome 💯 Everything Very Satisfying Just Need a Ice Machine?? Very Clean and friendly 👍👍👍👍👍⭐⭐⭐⭐⭐

When I arrived at the property there was no one at the front desk there was a number to call but no one answered. So I had to wait for about 30 minutes. The bed was extremely uncomfortable.