The Veil Hotel

The Veil Hotel in Astana offers modern, elegant design and spacious, well-appointed rooms. The spa facilities are excellent—peaceful, clean, and professionally run. The restaurants serve high-quality food with great presentation and atmosphere. Staff are attentive and provide smooth service throughout the stay.

alles perfekt, es fehlt nur ein Fitnesraum. Sauna hatte nicht richtig funktioniert, nur 70 C Temperatur. Sonst alles toll

This is one of the best hotel I ever stayed. Not that big but unique design and cozy room as well. I will stay next time again

Staff were inattentive. At check in I asked to combine my two reservations and was told someone would get back to me, no one did. At check out, it was a near argument with the staff (who were asleep when I was trying to leave) about them saying I needed to have my room checked before I was “allowed” (in his words) to leave. Other staff didn’t speak English and were unhelpful when I tried to communicate over Google translate. My room was not cleaned one of the nights I stayed. I expected more from a hotel of this caliber.

Particular and beautiful decoration. The staff is wonderful. Have a very famous restaurant. Just I didn’t like the bathroom, the sink is not very comfortable as it should be unusual bathroom