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Madison Luxury Apartments & Rooms

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Madison Luxury Apartments & Rooms - Reception

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From

128 US$

/nat

Om dette overnatningssted

Tag dig tid til et besøg i stedets spa, der tilbyder komplet spabehandling. Andre faciliteter på dette lejlighedshotel inkluderer gratis trådløs internetadgang, concierge-tjenester og tv på fællesarealer.

Parkering
Transport til/Fra lufthavn
Roomservice
Overvåget parkering
Turistservice
Renseri

Lokation

Franje Pokornoga 1A, Mašićeva, Zagreb, Kroatien

Nama (0.4 mil)

Miroslav Kraljević-galleriet (0.6 mil)

Zagreb Zoologiske Have (1 mil)

Park Maksimir (1 mil)

Šalata Sports- og Fritidscenter (1.1 mil)

Mestrovic Pavillon (1.1 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

4

Junior-suite - 1 soveværelse - køkken

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

377 ft²

Fælles overnatningssteder

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

2

Deluxe-studiolejlighed - 1 kingsize-seng - eget badeværelse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

323 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

10

Deluxe-suite - 1 soveværelse - køkken - byudsigt (Deluxe One Bedroom Suite)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Trundle Bed

Sover 4

484 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

2

Exclusive-dobbeltværelse - 1 soveværelse - sauna

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

377 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

Indendørs privat spabad

Privat spabad

6

Superior-studiolejlighed - eget badeværelse (Superior Studio Suite)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

323 ft²

Altan

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

5

Economy-dobbeltværelse - 1 kingsize-seng - eget badeværelse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

269 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

10

Exclusive-suite - 1 soveværelse - sauna

Værelsesoplysninger

1 Dobbeltseng

Sover 2

484 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

Privat spabad

7

Junior-suite - 2 soveværelser - terrasse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

,

1 Stor Dobbeltseng

og

1 Sovesofa

Sover 6

377 ft²

Altan eller terasse

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

3

Deluxe-dobbeltværelse - 1 kingsize-seng med sovesofa - eget badeværelse - byudsigt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

323 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

7

Deluxe-suite - 2 soveværelser

Værelsesoplysninger

2 Ekstra Store Dobbeltsenge

og

1 Sovesofa

Sover 6

Altan eller terasse

Separat spiseområde

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

Gæsteanmeldelser af Madison Luxury Apartments & Rooms

8.4

Meget god

Baseret på 675 verificerede anmeldelser

Hvem overnatter her?

Business

15%

Par

31%

Familie

31%

Gruppe

17%

Solorejsende

4%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Ud fra de seneste anmeldelser af Boutique Hotel Madison fremhæver gæsterne konsekvent det venlige og hjælpsomme personale, de komfortable senge og generelt rene og rummelige værelser. Der er mange positive bemærkninger om morgenmaden og den generelt behagelige og afslappede atmosfære.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

Ud fra de seneste anmeldelser af Boutique Hotel Madison fremhæver gæsterne konsekvent det venlige og hjælpsomme personale, de komfortable senge og generelt rene og rummelige værelser. Der er mange positive bemærkninger om morgenmaden og den generelt behagelige og afslappede atmosfære.

Ulemperne inkluderer begrænset eller forvirrende parkering, lejlighedsvise problemer med vedligeholdelse eller rengøring, nogle værelser der ikke stemmer overens med billeder eller reservationer, samt sporadisk støj eller problemer med strøm eller aircondition. Hotellet ligger ikke lige i centrum, men flere gæster fandt det inden for gåafstand eller let tilgængeligt med sporvogn eller taxa. Samlet set er det velegnet til rejsende, der ønsker et praktisk udgangspunkt lidt uden for centrum.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Der er parkering til rådighed, men i begrænset omfang; nogle gæster fandt det let med hjælp fra personalet, mens andre rapporterede fyldte parkeringspladser eller forvirring. En anmeldelse nævnte et akavet elevatorarrangement.

Relaterede gæsteanmeldelser

6

Cinzia

18. maj 2025

·

Overnattede 1 nat

I received terrible information in reception because the parking was fulland dont know the way to pay in the streett and the peopl in reception did not help me and did not know also. It is incredible the work in hotel and it is a miimal to know and help the clients for parking.

I received terrible information in reception because the parking was fulland dont know the way to pay in the streett and the peopl in reception did not help me and did not know also. It is incredible the work in hotel and it is a miimal to know and help the clients for parking.

8

Mary

2. jul. 2025

·

Overnattede 2 nætter

The hotel staff are very communicative and helpful especially with securing parking. The hotel is located close to two hospitals so there can be traffic. I'd highly recommend getting parking if driving a car. The AC worked in all the rooms! The shower does need a more thorough cleaning. No real ventilation so it was moldy. Everything else was clean. The included breakfast was large and diverse. Overall a good experience!

The hotel staff are very communicative and helpful especially with securing parking. The hotel is located close to two hospitals so there can be traffic. I'd highly recommend getting parking if driving a car. The AC worked in all the rooms! The shower does need a more thorough cleaning. No real ventilation so it was moldy. Everything else was clean. The included breakfast was large and diverse. Overall a good experience!

10

Frederik De

7. jul. 2024

·

Overnattede 3 nætter

Ruim appartement Niet ver van het centrum Restaurants in de buurt Iets te weinig stopcontacten in het appartement Goed werkende airco Ontbijt goed, maar niet super uitgebreid

Ruim appartement Niet ver van het centrum Restaurants in de buurt Iets te weinig stopcontacten in het appartement Goed werkende airco Ontbijt goed, maar niet super uitgebreid

10

alice

1. jun. 2023

·

Overnattede 1 nat

Excellent good. Small hotel but the service, breakfast, and amenities like five stars. Definitely worth it and recommend it to everyone.

Excellent good. Small hotel but the service, breakfast, and amenities like five stars. Definitely worth it and recommend it to everyone.

10

Joshua

20. maj 2024

·

Overnattede 5 nætter

We stayed in this quaint hotel for five nights and thoroughly enjoyed our stay. The staff was attentive and professional. The only major challenge is the fact that there is very limited parking close to the hotel. We found a parking lot .2 miles away that was inexpensive and an easy walk. Keep that in mind if you have a vehicle while staying at the hotel. Our room was very clean and the bed comfortable. The breakfast was varied and delicious. We would definitely stay here again given the opportunity…

We stayed in this quaint hotel for five nights and thoroughly enjoyed our stay. The staff was attentive and professional. The only major challenge is the fact that there is very limited parking close to the hotel. We found a parking lot .2 miles away that was inexpensive and an easy walk. Keep that in mind if you have a vehicle while staying at the hotel. Our room was very clean and the bed comfortable. The breakfast was varied and delicious. We would definitely stay here again given the opportunity…

8

CHRISTINE

23. maj 2024

·

Overnattede 8 nætter

The property was clean and breakfast was good. It's not a hotel but a apartment type

The property was clean and breakfast was good. It's not a hotel but a apartment type

8

DWAYNE

3. jan. 2025

·

Overnattede 1 nat

Location was good but simple things like an iron were unavailable

Location was good but simple things like an iron were unavailable

10

Matthew

9. dec. 2025

·

Overnattede 1 nat

Bed amazing. Breakfast amazing. Staff sooo nice and amazing. Parking easy. Bathroom was the best in Europe. Highly recommend for travelers especially US travelers as services are similar to US.

Bed amazing. Breakfast amazing. Staff sooo nice and amazing. Parking easy. Bathroom was the best in Europe. Highly recommend for travelers especially US travelers as services are similar to US.

10

Kim

17. jul. 2025

·

Overnattede 1 nat

Meget nydeligt og rent stort værelse. Men sengen var lige blød nok efter min mening. Elevator stopper kun på hver halve etage. Så lettere ubruligt. Levn fra den gamle østblok tid. Hvem der så end fandt på den “geniale idé”

Meget nydeligt og rent stort værelse. Men sengen var lige blød nok efter min mening. Elevator stopper kun på hver halve etage. Så lettere ubruligt. Levn fra den gamle østblok tid. Hvem der så end fandt på den “geniale idé”

8

Halvard

12. jul. 2023

·

Overnattede 3 nætter

Beliggenhet i et rolig boligstrøk med kort vei til offentlig kommunikasjon. Meget hyggelig og serviceinnstilt betjening. En del ting som det reklameres med på nettsiden (vi hadde juniorsuite) finnes ikke, f.eks.: flyplasstransport, badekåper, toalettartikler, tannbørste og tannkrem. Burde også vært sjampo og dusjsåpe hver for seg. Til tross for at suiten gir et pent inntrykk, var det ting som trekker ned: i dusjen var fem av flisene sprukket og på toalettet manglet kroker til å henge håndklærne på, her var det bare to braketter hvor det tydeligvis tidligere har vært oppheng for håndklær. På terrassen var det stygge fuktmerker på muren. Vi savnet også en kaffemaskin/vannkoker.

Beliggenhet i et rolig boligstrøk med kort vei til offentlig kommunikasjon. Meget hyggelig og serviceinnstilt betjening. En del ting som det reklameres med på nettsiden (vi hadde juniorsuite) finnes ikke, f.eks.: flyplasstransport, badekåper, toalettartikler, tannbørste og tannkrem. Burde også vært sjampo og dusjsåpe hver for seg. Til tross for at suiten gir et pent inntrykk, var det ting som trekker ned: i dusjen var fem av flisene sprukket og på toalettet manglet kroker til å henge håndklærne på, her var det bare to braketter hvor det tydeligvis tidligere har vært oppheng for håndklær. På terrassen var det stygge fuktmerker på muren. Vi savnet også en kaffemaskin/vannkoker.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange anmeldelser beskriver rene værelser, men et par rapporterer problemer som skimmel, rust, beskidte badeværelser samt slidte sengetøj eller tegn på manglende vedligeholdelse.

Relaterede gæsteanmeldelser

10

Almir

22. jun. 2025

·

Overnattede 1 nat

Fräscha rum, trevlig personal och bra läge.

Fräscha rum, trevlig personal och bra läge.

8

Mary

2. jul. 2025

·

Overnattede 2 nætter

The hotel staff are very communicative and helpful especially with securing parking. The hotel is located close to two hospitals so there can be traffic. I'd highly recommend getting parking if driving a car. The AC worked in all the rooms! The shower does need a more thorough cleaning. No real ventilation so it was moldy. Everything else was clean. The included breakfast was large and diverse. Overall a good experience!

The hotel staff are very communicative and helpful especially with securing parking. The hotel is located close to two hospitals so there can be traffic. I'd highly recommend getting parking if driving a car. The AC worked in all the rooms! The shower does need a more thorough cleaning. No real ventilation so it was moldy. Everything else was clean. The included breakfast was large and diverse. Overall a good experience!

10

Marko

3. apr. 2025

·

Overnattede 2 nætter

Clean, comfortable, and great location

Clean, comfortable, and great location

10

Jecki

15. jul. 2025

·

Overnattede 1 nat

Fina, rena rum och god frukost. Trevlig personal.

Fina, rena rum och god frukost. Trevlig personal.

4

Bilal

4. jul. 2024

·

Overnattede 1 nat

1. Room Condition: The room I received was in poor condition. The bathroom was dirty, and overall hygiene standards were unacceptable. 2. Staff Behavior: The hotel staff was rude and unhelpful during my stay. 3. Reservation Discrepancy: I had initially booked a duplex room, but upon arrival, I was given a single room. Furthermore, the hotel staff informed me that my payment was non-refundable, which contradicted my booking terms. Proposed Resolution: I kindly request a full refund for the following reasons: 1. The hotel did not meet basic cleanliness standards. 2. The staff’s behavior negatively impacted my experience. 3. The reservation discrepancy caused inconvenience and discomfort. I understand that policies may vary depending on the property, but I believe my situation warrants an exception. As a loyal customer, I hope you can address this promptly and provide a fair resolution. Please confirm the refund process and timeline, and I appreciate your understanding in this matter. I look forward to your prompt response. Thank you for your attention.

1. Room Condition: The room I received was in poor condition. The bathroom was dirty, and overall hygiene standards were unacceptable. 2. Staff Behavior: The hotel staff was rude and unhelpful during my stay. 3. Reservation Discrepancy: I had initially booked a duplex room, but upon arrival, I was given a single room. Furthermore, the hotel staff informed me that my payment was non-refundable, which contradicted my booking terms. Proposed Resolution: I kindly request a full refund for the following reasons: 1. The hotel did not meet basic cleanliness standards. 2. The staff’s behavior negatively impacted my experience. 3. The reservation discrepancy caused inconvenience and discomfort. I understand that policies may vary depending on the property, but I believe my situation warrants an exception. As a loyal customer, I hope you can address this promptly and provide a fair resolution. Please confirm the refund process and timeline, and I appreciate your understanding in this matter. I look forward to your prompt response. Thank you for your attention.

10

Kim

17. jul. 2025

·

Overnattede 1 nat

Meget nydeligt og rent stort værelse. Men sengen var lige blød nok efter min mening. Elevator stopper kun på hver halve etage. Så lettere ubruligt. Levn fra den gamle østblok tid. Hvem der så end fandt på den “geniale idé”

Meget nydeligt og rent stort værelse. Men sengen var lige blød nok efter min mening. Elevator stopper kun på hver halve etage. Så lettere ubruligt. Levn fra den gamle østblok tid. Hvem der så end fandt på den “geniale idé”

6

Mariane Compri

1. jun. 2023

·

Overnattede 3 nætter

Hotel com muita escadaria para subir com as malas, travesseiros horríveis , roupa de cama e toalhas velhas, vaza água do chuveiro para fora do banheiro , não merece categoria 4 estrelas ! Recepcionistas agradáveis !

Hotel com muita escadaria para subir com as malas, travesseiros horríveis , roupa de cama e toalhas velhas, vaza água do chuveiro para fora do banheiro , não merece categoria 4 estrelas ! Recepcionistas agradáveis !

2

Ernada

15. apr. 2025

·

Overnattede 1 nat

Einfach nur schrecklich , das zimmer war unten im Keller, der Wirlpool war viel zu heiß. Alles ohne Fenster, dadurch waren die Räume komplett stickig! Und das Schlafzimmer hatte Schimmel.

Einfach nur schrecklich , das zimmer war unten im Keller, der Wirlpool war viel zu heiß. Alles ohne Fenster, dadurch waren die Räume komplett stickig! Und das Schlafzimmer hatte Schimmel.

8

Daniel Pierre

1. jun. 2025

·

Overnattede 3 nætter

Excellent accommodation, good breakfast, friendly personnel.

Excellent accommodation, good breakfast, friendly personnel.

4

maria

15. sep. 2025

·

Overnattede 2 nætter

Pros : one lady at the reception was extremely nice . We are done here with pros Cons: bathroom corners full of mold , rust, sink didn’t work; I arrived in the room at 10;00PM where the sheets were not changed This place couldn’t cost even the third of what they make you pay .

Pros : one lady at the reception was extremely nice . We are done here with pros Cons: bathroom corners full of mold , rust, sink didn’t work; I arrived in the room at 10;00PM where the sheets were not changed This place couldn’t cost even the third of what they make you pay .

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er generelt rummelige og komfortable, med mange der fremhæver gode senge og nogle opgraderinger eller terrasser; dog fandt et par værelser ikke at matche billederne, støj om natten eller problemer med strøm/aircondition.

Relaterede gæsteanmeldelser

6

Timothy

14. aug. 2023

·

Overnattede 1 nat

Wonderful staff and breakfast and spacious apartment. The only problem was the reception closed at 11pm we had our air con on max to cool the apartment down but could not turn it off or change it. We were very cold at night and could not sleep much.

Wonderful staff and breakfast and spacious apartment. The only problem was the reception closed at 11pm we had our air con on max to cool the apartment down but could not turn it off or change it. We were very cold at night and could not sleep much.

6

Tammy

4. jan. 2023

·

Overnattede 19.360 nætter

Too noisy, sounds loudly at midnight…room style isn’t really matching with the picture it showed. Electric shut down always. But Staff are nice and helpful.

Too noisy, sounds loudly at midnight…room style isn’t really matching with the picture it showed. Electric shut down always. But Staff are nice and helpful.

10

Ann

28. nov. 2025

·

Overnattede 2 nætter

Staff very helpful and courteous. Room in excellent condition.

Staff very helpful and courteous. Room in excellent condition.

8

Genovevus Joannes Maria

18. okt. 2025

·

Overnattede 3 nætter

Mooie, ruime kamer. Ontbijt was standaard in een kleine ruimte. Locatie op 10 minuten loopafstand van de tram naar het centrum.

Mooie, ruime kamer. Ontbijt was standaard in een kleine ruimte. Locatie op 10 minuten loopafstand van de tram naar het centrum.

10

Lilly

19. sep. 2025

·

Overnattede 1 nat

Well we were only there for one night, and really only half a night. The staff was helpful, pleasant, and offered all the tips and tricks for our very short stay. The property was quiet and nice! We regretted not staying there for longer at the beginning of our trip. The suite we stayed in would have been perfect for a small family staying in Zagreb for several days. Didn’t get perfect 5 stars on condition only because I was so excited to see a bathtub, but the bathtub faucet didn’t work. Other than that perfect stay.

Well we were only there for one night, and really only half a night. The staff was helpful, pleasant, and offered all the tips and tricks for our very short stay. The property was quiet and nice! We regretted not staying there for longer at the beginning of our trip. The suite we stayed in would have been perfect for a small family staying in Zagreb for several days. Didn’t get perfect 5 stars on condition only because I was so excited to see a bathtub, but the bathtub faucet didn’t work. Other than that perfect stay.

10

Matthew

9. dec. 2025

·

Overnattede 1 nat

Bed amazing. Breakfast amazing. Staff sooo nice and amazing. Parking easy. Bathroom was the best in Europe. Highly recommend for travelers especially US travelers as services are similar to US.

Bed amazing. Breakfast amazing. Staff sooo nice and amazing. Parking easy. Bathroom was the best in Europe. Highly recommend for travelers especially US travelers as services are similar to US.

8

Anna

31. jul. 2023

·

Overnattede 1 nat

Overall great staff and cleanliness. One apartment air condition wasn't working so a bit hot. Breakfast was great, good options, would stay here again

Overall great staff and cleanliness. One apartment air condition wasn't working so a bit hot. Breakfast was great, good options, would stay here again

10

Kamel

20. jun. 2024

·

Overnattede 5 nætter

Amazing room with a terrace and a great view! Everyone here were super nice! Thanks!

Amazing room with a terrace and a great view! Everyone here were super nice! Thanks!

10

Ann

11. aug. 2025

·

Overnattede 4 nætter

Quiet and restful. Helpful staff. Comfortable bed. Near Access to my interests. Thank you.

Quiet and restful. Helpful staff. Comfortable bed. Near Access to my interests. Thank you.

6

Theres

15. okt. 2024

·

Overnattede 1 nat

Did not look like the pictures.

Did not look like the pictures.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen bliver ofte rost som venlig, hjælpsom og opmærksom, med smidig ind- og udtjekning og lejlighedsvise opgraderinger; dog rapporterede nogle gæster ubehagelige eller uhøflige interaktioner, begrænset reception efter lukketid samt dårlig håndtering af reservationsforskelle eller rådgivning om parkering.

Relaterede gæsteanmeldelser

6

Cinzia

18. maj 2025

·

Overnattede 1 nat

I received terrible information in reception because the parking was fulland dont know the way to pay in the streett and the peopl in reception did not help me and did not know also. It is incredible the work in hotel and it is a miimal to know and help the clients for parking.

I received terrible information in reception because the parking was fulland dont know the way to pay in the streett and the peopl in reception did not help me and did not know also. It is incredible the work in hotel and it is a miimal to know and help the clients for parking.

10

Andre Luis

18. maj 2024

·

Overnattede 3 nætter

Wonderful staff, very nice place and location. Everything went smooth

Wonderful staff, very nice place and location. Everything went smooth

10

Vjeran

24. nov. 2024

·

Overnattede 2 nætter

It was wonderful. I got a room upgrade! Service was excellent.

It was wonderful. I got a room upgrade! Service was excellent.

10

Ann

28. nov. 2025

·

Overnattede 2 nætter

Staff very helpful and courteous. Room in excellent condition.

Staff very helpful and courteous. Room in excellent condition.

10

Joshua

20. maj 2024

·

Overnattede 5 nætter

We stayed in this quaint hotel for five nights and thoroughly enjoyed our stay. The staff was attentive and professional. The only major challenge is the fact that there is very limited parking close to the hotel. We found a parking lot .2 miles away that was inexpensive and an easy walk. Keep that in mind if you have a vehicle while staying at the hotel. Our room was very clean and the bed comfortable. The breakfast was varied and delicious. We would definitely stay here again given the opportunity…

We stayed in this quaint hotel for five nights and thoroughly enjoyed our stay. The staff was attentive and professional. The only major challenge is the fact that there is very limited parking close to the hotel. We found a parking lot .2 miles away that was inexpensive and an easy walk. Keep that in mind if you have a vehicle while staying at the hotel. Our room was very clean and the bed comfortable. The breakfast was varied and delicious. We would definitely stay here again given the opportunity…

10

Lilly

19. sep. 2025

·

Overnattede 1 nat

Well we were only there for one night, and really only half a night. The staff was helpful, pleasant, and offered all the tips and tricks for our very short stay. The property was quiet and nice! We regretted not staying there for longer at the beginning of our trip. The suite we stayed in would have been perfect for a small family staying in Zagreb for several days. Didn’t get perfect 5 stars on condition only because I was so excited to see a bathtub, but the bathtub faucet didn’t work. Other than that perfect stay.

Well we were only there for one night, and really only half a night. The staff was helpful, pleasant, and offered all the tips and tricks for our very short stay. The property was quiet and nice! We regretted not staying there for longer at the beginning of our trip. The suite we stayed in would have been perfect for a small family staying in Zagreb for several days. Didn’t get perfect 5 stars on condition only because I was so excited to see a bathtub, but the bathtub faucet didn’t work. Other than that perfect stay.

10

Matthew

9. dec. 2025

·

Overnattede 1 nat

Bed amazing. Breakfast amazing. Staff sooo nice and amazing. Parking easy. Bathroom was the best in Europe. Highly recommend for travelers especially US travelers as services are similar to US.

Bed amazing. Breakfast amazing. Staff sooo nice and amazing. Parking easy. Bathroom was the best in Europe. Highly recommend for travelers especially US travelers as services are similar to US.

10

Francisco

21. apr. 2024

·

Overnattede 1 nat

Front desk staff was friendly and helpful.

Front desk staff was friendly and helpful.

2

Tracy

11. okt. 2025

·

Overnattede 8 nætter

False Advertising, Bait-and-Switch, and Unresolved Refund — Do Not Book I booked and paid for a Deluxe Suite (2 bedrooms) at Boutique Hotel Madison expecting two king beds, an outdoor balcony/patio, and an in-room washing machine as advertised. On arrival after an international flight my family was placed in a one‑bedroom suite that exactly matched the one‑bedroom listing photos and lacked every advertised amenity. The hotel initially offered drink vouchers, then claimed the reserved two‑bedroom was unavailable due to maintenance. I checked out the next morning (01 Oct 2025), and the manager refused to provide a folio or receipt documenting my checkout. I rebooked at The Westin Zagreb for the remainder of my trip at my own expense. Expedia offered a 7‑day hotel voucher, then a travel credit; I declined both and requested a full refund for false advertising and misrepresentation. Expedia discouraged me from filing a fraud report and has not provided a satisfactory resolution. This was a bait‑and‑switch, plain and simple. Photos and descriptions on the listing are misleading; management refused to make it right or document their own failure; Expedia’s proposed remedies were inadequate and the escalation process has failed to produce a refund. If you value accurate listings, honest service, and reliable customer support, avoid this property and be prepared to escalate aggressively with Expedia and your card issuer if you are misled.

False Advertising, Bait-and-Switch, and Unresolved Refund — Do Not Book I booked and paid for a Deluxe Suite (2 bedrooms) at Boutique Hotel Madison expecting two king beds, an outdoor balcony/patio, and an in-room washing machine as advertised. On arrival after an international flight my family was placed in a one‑bedroom suite that exactly matched the one‑bedroom listing photos and lacked every advertised amenity. The hotel initially offered drink vouchers, then claimed the reserved two‑bedroom was unavailable due to maintenance. I checked out the next morning (01 Oct 2025), and the manager refused to provide a folio or receipt documenting my checkout. I rebooked at The Westin Zagreb for the remainder of my trip at my own expense. Expedia offered a 7‑day hotel voucher, then a travel credit; I declined both and requested a full refund for false advertising and misrepresentation. Expedia discouraged me from filing a fraud report and has not provided a satisfactory resolution. This was a bait‑and‑switch, plain and simple. Photos and descriptions on the listing are misleading; management refused to make it right or document their own failure; Expedia’s proposed remedies were inadequate and the escalation process has failed to produce a refund. If you value accurate listings, honest service, and reliable customer support, avoid this property and be prepared to escalate aggressively with Expedia and your card issuer if you are misled.

8

Vijay Anand

2. okt. 2025

·

Overnattede 4 nætter

Madison hotel is close to train station and staff is friendly

Madison hotel is close to train station and staff is friendly

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Praktisk i forhold til offentlig transport og togstationen, med flere der bemærker et roligt kvarter og let adgang til attraktioner; ikke i byens centrum, med en gåtur på 20–30 minutter eller en kort tur med sporvogn/taxi til mange seværdigheder.

Relaterede gæsteanmeldelser

10

Almir

22. jun. 2025

·

Overnattede 1 nat

Fräscha rum, trevlig personal och bra läge.

Fräscha rum, trevlig personal och bra läge.

8

Eva

26. jul. 2023

·

Overnattede 1 nat

Lækker morgenmad og tæt på offentlig transport til byen.

Lækker morgenmad og tæt på offentlig transport til byen.

8

Eva

7. jun. 2023

·

Overnattede 2 nætter

Our 2 night stay was satisfactory for our needs. We thought the hotel was closer to the City Centre, but it was actually a 30-minute walk. The hotel reception were very helpful in organising a taxi cab for us & in advising about where the various restaurants in the centre are located. The breakfast service needs a little better organisation but that could be easily rectified. All in all a good experience for us.

Our 2 night stay was satisfactory for our needs. We thought the hotel was closer to the City Centre, but it was actually a 30-minute walk. The hotel reception were very helpful in organising a taxi cab for us & in advising about where the various restaurants in the centre are located. The breakfast service needs a little better organisation but that could be easily rectified. All in all a good experience for us.

8

Genovevus Joannes Maria

18. okt. 2025

·

Overnattede 3 nætter

Mooie, ruime kamer. Ontbijt was standaard in een kleine ruimte. Locatie op 10 minuten loopafstand van de tram naar het centrum.

Mooie, ruime kamer. Ontbijt was standaard in een kleine ruimte. Locatie op 10 minuten loopafstand van de tram naar het centrum.

10

Kevin

29. okt. 2023

·

Overnattede 2 nætter

The location was good. It was only one mile walk to the city center or 20 minutes by Uber. Five euros in taxes for about the same price.. the staff was very helpful!!!

The location was good. It was only one mile walk to the city center or 20 minutes by Uber. Five euros in taxes for about the same price.. the staff was very helpful!!!

10

Kieran

13. sep. 2023

·

Overnattede 2 nætter

Good location

Good location

8

Vijay Anand

2. okt. 2025

·

Overnattede 4 nætter

Madison hotel is close to train station and staff is friendly

Madison hotel is close to train station and staff is friendly

10

Gloria C

21. jun. 2025

·

Overnattede 2 nætter

Está muy bien localizado, excelente para visitar Zagreb turistica a pie.

Está muy bien localizado, excelente para visitar Zagreb turistica a pie.

10

Waldemar

26. aug. 2023

·

Overnattede 1 nat

Direkt am Stadion

Direkt am Stadion

10

Ann

11. aug. 2025

·

Overnattede 4 nætter

Quiet and restful. Helpful staff. Comfortable bed. Near Access to my interests. Thank you.

Quiet and restful. Helpful staff. Comfortable bed. Near Access to my interests. Thank you.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden er bredt værdsat for kvalitet og udvalg, selvom nogle gæster fandt den gennemsnitlig, begrænset eller med behov for bedre organisation.

Relaterede gæsteanmeldelser

10

Sami

8. dec. 2023

·

Super Hotel, Frühstück lässt zu wünschen übrig. Aber Ausstattung und Sauberkeit 1 A

Super Hotel, Frühstück lässt zu wünschen übrig. Aber Ausstattung und Sauberkeit 1 A

8

Eva

7. jun. 2023

·

Overnattede 2 nætter

Our 2 night stay was satisfactory for our needs. We thought the hotel was closer to the City Centre, but it was actually a 30-minute walk. The hotel reception were very helpful in organising a taxi cab for us & in advising about where the various restaurants in the centre are located. The breakfast service needs a little better organisation but that could be easily rectified. All in all a good experience for us.

Our 2 night stay was satisfactory for our needs. We thought the hotel was closer to the City Centre, but it was actually a 30-minute walk. The hotel reception were very helpful in organising a taxi cab for us & in advising about where the various restaurants in the centre are located. The breakfast service needs a little better organisation but that could be easily rectified. All in all a good experience for us.

8

Mary

2. jul. 2025

·

Overnattede 2 nætter

The hotel staff are very communicative and helpful especially with securing parking. The hotel is located close to two hospitals so there can be traffic. I'd highly recommend getting parking if driving a car. The AC worked in all the rooms! The shower does need a more thorough cleaning. No real ventilation so it was moldy. Everything else was clean. The included breakfast was large and diverse. Overall a good experience!

The hotel staff are very communicative and helpful especially with securing parking. The hotel is located close to two hospitals so there can be traffic. I'd highly recommend getting parking if driving a car. The AC worked in all the rooms! The shower does need a more thorough cleaning. No real ventilation so it was moldy. Everything else was clean. The included breakfast was large and diverse. Overall a good experience!

10

Sema

13. jul. 2025

·

Overnattede 2 nætter

Loved Madison’s Boutique Hotel! We were very comfortable and breakfast is a bonus. Would highly recommend.

Loved Madison’s Boutique Hotel! We were very comfortable and breakfast is a bonus. Would highly recommend.

10

Hong

17. aug. 2025

·

Overnattede 1 nat

Breakfast is good!

Breakfast is good!

10

Joshua

20. maj 2024

·

Overnattede 5 nætter

We stayed in this quaint hotel for five nights and thoroughly enjoyed our stay. The staff was attentive and professional. The only major challenge is the fact that there is very limited parking close to the hotel. We found a parking lot .2 miles away that was inexpensive and an easy walk. Keep that in mind if you have a vehicle while staying at the hotel. Our room was very clean and the bed comfortable. The breakfast was varied and delicious. We would definitely stay here again given the opportunity…

We stayed in this quaint hotel for five nights and thoroughly enjoyed our stay. The staff was attentive and professional. The only major challenge is the fact that there is very limited parking close to the hotel. We found a parking lot .2 miles away that was inexpensive and an easy walk. Keep that in mind if you have a vehicle while staying at the hotel. Our room was very clean and the bed comfortable. The breakfast was varied and delicious. We would definitely stay here again given the opportunity…

10

Matthew

9. dec. 2025

·

Overnattede 1 nat

Bed amazing. Breakfast amazing. Staff sooo nice and amazing. Parking easy. Bathroom was the best in Europe. Highly recommend for travelers especially US travelers as services are similar to US.

Bed amazing. Breakfast amazing. Staff sooo nice and amazing. Parking easy. Bathroom was the best in Europe. Highly recommend for travelers especially US travelers as services are similar to US.

10

Jecki

15. jul. 2025

·

Overnattede 1 nat

Fina, rena rum och god frukost. Trevlig personal.

Fina, rena rum och god frukost. Trevlig personal.

8

Anna

31. jul. 2023

·

Overnattede 1 nat

Overall great staff and cleanliness. One apartment air condition wasn't working so a bit hot. Breakfast was great, good options, would stay here again

Overall great staff and cleanliness. One apartment air condition wasn't working so a bit hot. Breakfast was great, good options, would stay here again

8

Daniel Pierre

1. jun. 2025

·

Overnattede 3 nætter

Excellent accommodation, good breakfast, friendly personnel.

Excellent accommodation, good breakfast, friendly personnel.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

10

Kim

17. jul. 2025

·

Overnattede 1 nat

Meget nydeligt og rent stort værelse. Men sengen var lige blød nok efter min mening. Elevator stopper kun på hver halve etage. Så lettere ubruligt. Levn fra den gamle østblok tid. Hvem der så end fandt på den “geniale idé”

Meget nydeligt og rent stort værelse. Men sengen var lige blød nok efter min mening. Elevator stopper kun på hver halve etage. Så lettere ubruligt. Levn fra den gamle østblok tid. Hvem der så end fandt på den “geniale idé”

8

Julissa

for 2 uger siden

·

Overnattede 2 nætter

Al desayuno le falto un poco mas de claridad no habia letreros de las cosas y habia que preguntarlas

Al desayuno le falto un poco mas de claridad no habia letreros de las cosas y habia que preguntarlas

4

vincent

31. jul. 2026

·

Overnattede 1 nat

L’appartement est spacieux et la climatisation fonctionne tres bien. La literie est humide et les draps sont en mauvais etat. Les joints de la douche sont noirs et l’eau chaude est tiède. Le petit déjeuner est décevant, viennoiseries datant de plusieurs jours, œufs brouillés secs, café sans goût.

L’appartement est spacieux et la climatisation fonctionne tres bien. La literie est humide et les draps sont en mauvais etat. Les joints de la douche sont noirs et l’eau chaude est tiède. Le petit déjeuner est décevant, viennoiseries datant de plusieurs jours, œufs brouillés secs, café sans goût.

10

medina

4. jul. 2026

·

Overnattede 1 nat

Allt var jättebra! Rekomenderar verkligen hotellet!

Allt var jättebra! Rekomenderar verkligen hotellet!

10

Luigi

3. jul. 2026

·

Overnattede 2 nætter

Super clean!!! Super safe!!!

Super clean!!! Super safe!!!

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Alt hvad du behøver at vide for et problemfrit check-in.

Indtjekning

Udtjekning

Fra 15:00 til 23:00

Før 11:00

Godt at vide

Yderligere politikker og oplysninger om denne ejendom.

Valgfrie tilvalg

Yderligere betalte tjenesteydelser du kan anmode om.

Har du et spørgsmål?

Øjeblikkelige AI-svar er baseret på oplysninger om hotellet

Priser for kommende datoer

oktober 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4 $123	5 $130	6 $135	7 $136	8 $136	9 $157	10 $155
11 $127	12 $140	13 $136	14 $134	15 $136	16 $136	17 $140
18 $129	19 $134	20 $132	21 $129	22 $135	23 $142	24 $134
25 $131	26 $133	27 $131	28 $133	29 $135	30 $141	31 $138

november 2026

Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

2026-10-04: 123.38179707206726USD
2026-10-05: 130.09806841325377USD
2026-10-06: 134.82294106530762USD
2026-10-07: 136.195643158432USD
2026-10-08: 136.2254858087616USD
2026-10-09: 157.35918420724488USD
2026-10-10: 154.6407683055725USD
2026-10-11: 127.41235807366942USD
2026-10-12: 139.60749901802063USD
2026-10-13: 135.7704452132721USD
2026-10-14: 133.738709379364USD
2026-10-15: 136.12601030766297USD
2026-10-16: 136.12601030766297USD
2026-10-17: 140.1844227403717USD
2026-10-18: 128.79499917089842USD
2026-10-19: 133.80633391889953USD
2026-10-20: 132.15711727993775USD
2026-10-21: 129.05362692774963USD
2026-10-22: 134.80304596508788USD
2026-10-23: 141.99479994631957USD
2026-10-24: 133.6591289784851USD
2026-10-25: 130.97341863890077USD
2026-10-26: 133.37066711730958USD
2026-10-27: 130.97341863890077USD
2026-10-28: 133.39770667791748USD
2026-10-29: 135.09151637226867USD
2026-10-30: 140.96986899079894USD
2026-10-31: 138.3342638799896USD
2026-11-01: 126.46738354325866USD
2026-11-02: 119.23041264825439USD
2026-11-03: 123.44346504594421USD
2026-11-04: 125.80314528527832USD
2026-11-05: 123.44346504594421USD
2026-11-06: 126.46738354325866USD
2026-11-07: 122.22991520857238USD
2026-11-08: 127.44219217799377USD
2026-11-09: 126.46738354325866USD
2026-11-10: 126.46738354325866USD
2026-11-11: 129.0179559018402USD
2026-11-12: 126.46738354325866USD
2026-11-13: 132.79253840821838USD
2026-11-14: 124.68684898764037USD
2026-11-15: 123.44346504594421USD
2026-11-16: 124.68684898764037USD
2026-11-17: 127.68823166911315USD
2026-11-18: 125.80314528527832USD
2026-11-19: 134.61866590184022USD
2026-11-20: 138.4218091577606USD
2026-11-21: 134.5543743043518USD
2026-11-22: 133.39770667791748USD
2026-11-23: 126.46738354325866USD
2026-11-24: 126.46738354325866USD
2026-11-25: 127.48198237843323USD
2026-11-26: 128.3573326040802USD
2026-11-27: 133.2184884018402USD
2026-11-28: 129.0179559018402USD
2026-11-29: 130.8803184577179USD
2026-11-30: 127.90970994114684USD
2026-12-01: 127.89781390184021USD
2026-12-02: 125.80314528527832USD
2026-12-03: 127.48198237843323USD
2026-12-04: 176.32263311874388USD

Dette overnatningssted tilbyder transport fra lufthavnen (kan medføre tillægsgebyr). Gæster, som vil arrangere transport, skal kontakte overnatningsstedet 24 timer før ankomst via kontaktoplysningerne i reservationsbekræftelsen. Receptionen er åben hver dag fra kl. 07.00 til kl. 23.00.Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen forud for din ankomst for at arrangere indtjekning. Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 23.00. Gæster, som planlægger at ankomme uden for de normale indtjekningstider, skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner og en adgangskode. Receptionen er bemandet i et begrænset tidsrum. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.

Indtjekning skal udføres af en person, på mindst 18 år.

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Gæster skal kontakte overnatningsstedet på forhånd for at reservere parkering på stedet
Dette overnatningssted accepterer kreditkort, debetkort og kontanter
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, sikkerhedsalarm, førstehjælpskasse og vinduesikring
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Dette overnatningssted rengøres professionelt

Reservationer er påkrævet for spabehandlinger. Reservationer kan foretages ved at kontakte dette lejlighedshotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
Børn i alderen 5 år eller derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
Kun registrerede gæster kan opholde sig på værelserne.
Dette overnatningssted rengøres professionelt.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.

Gebyr for lufthavnstransport: 66 EUR pr. køretøj (varighed: enkelt, maks. antal personer: 4)
Gebyr for selvstændig parkering (utildækket): 20 EUR pr. nat (intet gebyr for indkørsel/udkørsel)
Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
Gebyr for sen indtjekning mellem kl. 23.00 og kl. 00.00
Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Gebyr for brug af spa: 100 EUR pr. ophold

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.