Grand Star Hotel Premium

Quartos grandes. Limpos, sem cheiros, silenciosos, camas agradáveis. Na sua chegada há um prato de frutas e outro de doces, uma delicia para quem está cansado após 14h de viagem. No momento estão trocando elevadores e renovando o hotel mas não há ruído. Tudo no maior silêncio . Se volto? Claro.

Recepção excelente. Ambiente acolhedor. Muito gentil do hotel nos receber no quarto com frutas e doces turcos as 3h da manhã após viagem cansativa de 13h desde Brasil.

Hôtel bien situé au centre d Istanbul. Un peu vieillot. On voit qu il y a beaucoup de passage . Pas eu l occasion d aller au spa. Petit déjeuner pas terrible du tout. Chambre vue sur le Bosphore est un plus .

Having read the previous reviews for this hotel, I now feel ridiculous for ignoring the warnings about how catastrophically bad this place truly is. To start with the only positive: the staff who welcomed us were friendly and genuinely helpful. Unfortunately, that is where the compliments end. The lifts were a near-death experience every single time. You could see into the shaft while listening to unsettling mechanical rumbling before the doors finally jerked open at your floor. It felt less like a hotel elevator and more like a “Final Destination” simulator. If the timer display starts flashing, don’t bother telling reception because they’ll confidently insist the lifts are fine before eventually directing you to a mysterious service elevator that takes an eternity to arrive anywhere. Then there’s the breakfast, which left us with food poisoning severe enough to leave me bedridden for three days. If you need fresh towels during this time, prepare to wait hours before anyone remembers your existence. The room itself was damp, leaking, and covered in condensation. Out of seven plug sockets, only two worked, and the television flickered between purple and green like it was at deaths door. Add paper-thin walls and neighbours behaving like rampant rabbits all night, somehow making the food poisoning experience seem almost relaxing by comparison. This hotel doesn’t just fail expectations, it actively competes with them.

Great time but weren’t allowed to use the pool for the whole trip due to lack of staff