Beautiful New House 4br 2ba Boiling Springs

Property is as described. New home. Spotless throughout. Quiet neighborhood. Easy access to I-85. Enjoyed the additional sitting area away from main living area.

This property has some incredible highs and lows. First, the highs: 1. The house is almost brand new and is very well stocked with coffee, paper products, trash bags, kitchen utensils, pots/pans, plates, glasses, etc. There is nothing we needed that we didn\'t have. 2. The neighborhood is quiet and welcoming. 3. The location is great, close to freeways and shopping. 4. Having 4 bedrooms was great - everyone had their own space. Now, unfortunately, for the lows: 1. The communication with the owner was painful. There were no check-in or check-out instructions posted, so we had to keep hounding the owner for the check-in code. We didn\'t get it until 3 hours before we were due to arrive, which was after the stated check-in time. We were on the road for 7 hours before getting the code, so it was a little stressful. The policies say check-in info is sent 24 hours in advance, which certainly wasn\'t the case. 2. No check-out information was posted in the property description, so we had no idea what the procedures were. We just guessed. Finally, after three messages not being returned, the owner responded that we should also wash the towels. Unfortunately, we were already home by the time we received the message. 3. There were absolutely no instructions for the house printed or sent. We did get the WiFi password, but nothing as to when to take out the trash to the street, etc. 4. You will not be happy if you sleep on anything other than **EXTRA FIRM** mattresses. The mattresses were among the hardest we have ever slept on...or should I say "...tried to sleep on." I don\'t think any of us had what we would consider a good night\'s sleep. 5. The sheets are also extremely uncomfortable. They were clean but very rough to the skin. We joked that they had a negative thread count. 6. Despite several other reviews mentioning it, the address listed in the VRBO app is incorrect. I mentioned it to the owner, but it is still not updated in the app. Bottom line - it has some real benefits, but also some real drawbacks. I can live with the communication and documentation issues - those are pretty minor. But the mattresses and sheets really made it difficult to enjoy the unit. It\'s a shame because it has so much potential.