THIS WAS BY FAR THE WORST HOST EXPERIENCE I HAVE EVER HAD! The property had no refrigeration for the 1st two nights of our stay. Both refrigerators were inoperable. The host knew about the issues days before our arrival. The host actually ordered a refrigerator the day before our arrival which proves she knew about it well before we got there. Then she refused delivery of the new refrigerator while we were there…w/o refrig!After we discovered the refrigeration issues and informed the host, she provided an igloo cooler and 2 bags of ice for 7 people. We continuously had to run out for ice & groceries for 2 days until a repairman could come & fix the issues. The host insisted & argued that we were not using the downstairs refrigerator properly. She called and argued with me so much that I asked her to stop calling and texting. When the repairman confirmed both refrigerators were broken, the host sent an insincere apology while still defending her inactions. It’s absurd that our vacation was severely disrupted for the 1st 48 hrs when the host was well aware of the broken appliances before our arrival. A RESPONSIBLE HOST would have contacted their guests w/ these issues before we arrived. On a different note, the host is highly inexperienced w/ the duties of a host. For a 5 night stay for 7ppl, she provided 4 rolls of toilet paper & a 1/2 roll of paper towels! There were not enough bath towels.Save your money & book a hotel w/ a pool instead of this property!!!
THIS WAS BY FAR THE WORST HOST EXPERIENCE I HAVE EVER HAD! The property had no refrigeration for the 1st two nights of our stay. Both refrigerators were inoperable. The host knew about the issues days before our arrival. The host actually ordered a refrigerator the day before our arrival which proves she knew about it well before we got there. Then she refused delivery of the new refrigerator while we were there…w/o refrig!After we discovered the refrigeration issues and informed the host, she provided an igloo cooler and 2 bags of ice for 7 people. We continuously had to run out for ice & groceries for 2 days until a repairman could come & fix the issues. The host insisted & argued that we were not using the downstairs refrigerator properly. She called and argued with me so much that I asked her to stop calling and texting. When the repairman confirmed both refrigerators were broken, the host sent an insincere apology while still defending her inactions. It’s absurd that our vacation was severely disrupted for the 1st 48 hrs when the host was well aware of the broken appliances before our arrival. A RESPONSIBLE HOST would have contacted their guests w/ these issues before we arrived. On a different note, the host is highly inexperienced w/ the duties of a host. For a 5 night stay for 7ppl, she provided 4 rolls of toilet paper & a 1/2 roll of paper towels! There were not enough bath towels.Save your money & book a hotel w/ a pool instead of this property!!!