Frichs Ekspress Åndalsnes

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We booked the room with 1 queen and 2 twin beds because there were 4 of us. We checked in to find the twin beds locked into the wall with no key. There wasn't a phone number in the email confirmation. I tried emailing- no response, not even the next day. I found a phone number on the website, but it didn't go thru. I tried texting, but no response. There were also only 2 towels. When you book a room for 4 people, you expect that 4 people will have a place to sleep. You also expect that there would be a number to contact if you needed help. It was false advertising.

No breakfast. It’s a self serve hotel.

Kronglete innsjekk om du har æ ø å i navnet ditt. Dette burde fikses. Bestilte tremannssrom for å få to senger (ikke alle det passer å dele dobbeltseng med) men ekstrasengen var låst. Ellers et flott hotell, med fint fellesområdet og nye fine rom.

From the posting it is not immediately clear the hotel does not have any service on site, or that it is nested within a shopping center with an entry difficult to access. Having those facts in the posting is an important deciding factor for travelers. More detailed feedback: no bathroom fan/air circulation, a cupboard is installed at head-heigh in a very dangerous and inconvenient location.