The dryer went out mid-week; we called Vacasa 4 separate times to report and follow-up; they never called to provide an update; finally they said they would compensate us for not having a washer/dryer for half the week but we never heard from them again regarding a refund. Beyond that, the dishwasher only worked sometimes, one of two TVs worked, the sliding glass door to the screened-in-porch was not usable, and then there were the ants -- need an exterminator. Nothing that can't be addressed, but Vacasa was not responsive. Otherwise, we had a great time in Kiawah; hard not to.
The dryer went out mid-week; we called Vacasa 4 separate times to report and follow-up; they never called to provide an update; finally they said they would compensate us for not having a washer/dryer for half the week but we never heard from them again regarding a refund. Beyond that, the dishwasher only worked sometimes, one of two TVs worked, the sliding glass door to the screened-in-porch was not usable, and then there were the ants -- need an exterminator. Nothing that can't be addressed, but Vacasa was not responsive. Otherwise, we had a great time in Kiawah; hard not to.