Sugar Hollow Retreat - Beaver Lake

Overall, the house was nice, but the entire experience was not worth the money. Pros: -Home was clean -Layout was nice -Bed was comfortable Cons: -Check-in was confusing – two sets of instructions -Hot water stopped working the first night & we spent the next morning troubleshooting the issue with the handyman (owners did not respond via VRBO) -Livingroom rug was torn in a few spots -Outdoor patio furniture was dirty -Screened in porch was in very poor condition which included many portions of the screens detached and torn -Pool filter was EXTREMELY noisy, making the time spent outdoors not very relaxing. -Poor communication with owners. We sent them pictures of the screened in porch and dirty outdoor furniture (at their request) - No response at all. A day after we checked out, they sent an email wanting to see if we enjoyed our visit. The owners stated they knew about the damage to the screened in porch and other maintenance issues, attributed it to a tornado and have had maintenance/repairs scheduled. We felt deceived because they knew of the damage and neglected to share any of that with us. Had we known, we certainly wouldn't have spent almost $2000.00 for 3 nights at this house.

They have done a very good job updating. Quiet with views. No neighbor issues. I would stay again.