This was a 50th birthday that turned into a disaster. Full duration - no swimming pool, as clearly advertised, including that of the joining instructions sent days prior to our arrival. Hot tub - not switched on. Hot tubs take on average 1hr per degree to heat up. That's 40hrs we couldn’t use it until it got to temperature. Night 1 - we had planned a BBQ. We couldn’t find the BBQ. Host told us it was in the courtyard. It wasn’t. When then found in the garage it was covered in mould. We have photos. 2 nights without heating rendering children having to sleep in the lounge to stay warm by the fire. Adults having to get up regularly to re stock the fire. Electricity out for 1 evening and the most of the next day, leaving us to try and fix it for most of one evening to get heating, basic power for the kitchen and WIFI. All food in the freezer we had, had to be binned. We were unable to cook any breakfast for anyone bar on the hob. We then had to spend time trying to improvise with extension leads to try and get basic power provisions. Most of Sunday morning wasted being in for the electrician. Heating banging in one of the bedrooms all night, keeping 1 couple up. We have a video of the noise. Tumble dryer not working. Unable to dry towels etc from the beach. The tumble dryer was needed as the heating wasn’t working and neither were the towel rails, which weren’t working on the electric emersion either.
This was a 50th birthday that turned into a disaster. Full duration - no swimming pool, as clearly advertised, including that of the joining instructions sent days prior to our arrival. Hot tub - not switched on. Hot tubs take on average 1hr per degree to heat up. That's 40hrs we couldn’t use it until it got to temperature. Night 1 - we had planned a BBQ. We couldn’t find the BBQ. Host told us it was in the courtyard. It wasn’t. When then found in the garage it was covered in mould. We have photos. 2 nights without heating rendering children having to sleep in the lounge to stay warm by the fire. Adults having to get up regularly to re stock the fire. Electricity out for 1 evening and the most of the next day, leaving us to try and fix it for most of one evening to get heating, basic power for the kitchen and WIFI. All food in the freezer we had, had to be binned. We were unable to cook any breakfast for anyone bar on the hob. We then had to spend time trying to improvise with extension leads to try and get basic power provisions. Most of Sunday morning wasted being in for the electrician. Heating banging in one of the bedrooms all night, keeping 1 couple up. We have a video of the noise. Tumble dryer not working. Unable to dry towels etc from the beach. The tumble dryer was needed as the heating wasn’t working and neither were the towel rails, which weren’t working on the electric emersion either.